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Tristar Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tristar Hotel

Lobby
Reception
Superior Twin Room | Minibar, in-room safe, desk, free WiFi
Front of property
Minibar, in-room safe, desk, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
23 Ly Tu Trong, Nha Trang, Khanh Hoa
  • Lotte Mart Nha Trang Gold Coast
    4 min walk
  • Vincom Plaza Le Thanh Ton
    7 min walk
  • Nha Trang Cathedral
    7 min walk
  • Nha Trang (NHA)
    7 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, free WiFi

Standard Double Room

  • 140 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, free WiFi

Family Room

  • 247 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, free WiFi

Family Suite

  • 333 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, free WiFi

Superior Twin Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About this property

Tristar Hotel

3.5-star hotel in Tran Phu Beach
Along with a restaurant, this hotel has a business center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Tristar Hotel offers 39 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a business center and limo/town car service. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM.
Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast only.
Room service is available.

Languages

Chinese (Mandarin), English, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Built in 2013

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Tristar Hotel Nha Trang
Tristar Hotel
Tristar Nha Trang
Tristar Hotel Hotel
Tristar Hotel Nha Trang
Tristar Hotel Hotel Nha Trang

Tristar Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 39 out of 117 reviews" "
Rating 8 - Good. 43 out of 117 reviews" "
Rating 6 - Okay. 25 out of 117 reviews" "
Rating 4 - Poor. 7 out of 117 reviews" "
Rating 2 - Terrible. 3 out of 117 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retired
It was a good n a very affortable experience. Staff very friend n very helpful. Need a little more detail in cleaning. Bed not changed in 3 days. I do not know what the standard change time is. Overall it was a good experience.
Stayed 2 nights in Nov 2019

8/10 Good

TAY, Nha Trang,Tristar hotel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Luckily the tv movies were in English. Friendly and approachable staff. Not too bad for first timer.
Stayed 4 nights in Oct 2019

4/10 Poor

KK

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Changed room twice due to aircond problem (first time) and cockroach running around in the room (second time). Third room got the cockroach (2 pcs) too.. sob sob..
Stayed 4 nights in Oct 2019

6/10 Okay

Anna, Uk

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comfortable
Staff were super friendly and helpful. They helped us book a transport to I-Resort and gave us lots of advice. Breakfast had a choice of meals and were tasty. Room was clean and comfortable but it was very small and the shower drained slowly. Staff did their best to solve the drain problem and did fix it. Room wa comfortable but lacked Windows to see outside.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
The staffs are very helpful and passion. They have gave a lot of information about Nha Trang, suggestion about where to visit and the range of price for our meal and transportation fees.
Stayed 2 nights in Jun 2018

2/10 Terrible

Kenny, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted with fleas micro bugs on all surfaces
Completely disgusted, disappointed and dissatisfied. I arrived to the hotel after 10 hours of flight and layover only to find out when checking in and getting a room that the hotel room was infested with fleas or some kind of micro bugs. I walked in only to notice that the sink area had them all over, upon further inspection, the headboard, side table, counter under the tv and coffee area had them all over as well. Disgusted as I was, I notified reception and told them about the issue, they said they don’t have any more rooms in that category of one double bed etc, they said I should just stay in the room and the next day I can get my room changed. As disappointed as I was, initially they said they couldn’t do anything, then they finally said they had a family room on the first floor no windows though, I said ok, let me check it out and see. Upon taking the other room, eventually I noticed the walls were dirty and black, at some point after looking closely onto the furniture I noticed more of the flea sized bugs. I immediately notified the front desk and wanted out. What likely traveler would stay in an infested hotel to maybe only wake up with bed bug bites let alone having the fear that they can enter my luggage and I’d likely be transporting them home. I immediately asked for a full refund as now I had to not only find another hotel to stay but also arrange my own transportation. The reception did not seem apologetic to my circumstance. They said we can offer you a partial
Stayed 7 nights in May 2018

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness, room comfort
Average hotel in good location in need improvement
Average budget hotel near to the beach. We stayed 5 nights (paid in advance - or we would have moved.) On arrival room was not that clean, toilet seat broken. We asked for this to be fixed twice and it was on the second day. The location is ok. It's about 10 minute walk down to the main touristy area of bars, shops and restaurants. Beach is 5 minute walk away. Staff were helpful in arranging things. Breakfast experience was not good. Your free breakfast entitles you to one drink and one food item.. any more and you will be asked to pay. Also the breakfast team were not very helpful of polite. There needs to be a review by management and some changes made to improve this hotel. As it is, we would not recommend.
Stayed 5 nights in Feb 2018

6/10 Okay

stanley

Stayed 1 night in Dec 2017

10/10 Excellent

chiaw swee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Tight and cramped but okay
The room is quite small and cramped. Although there seems to be some upgrades in the bathroom, the finishes and and construction is poor since there are many flaws and unfinished work like holes in the walls and no shower door. Overall it's okay but we've seen better for this price. The service was good and the staff was nice. The location is off the main street by 2 blocks.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Great hotel and incredibly friendly staff. Just a short walk to the beach and bars.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's ok for one or two nights but I wouldn't stay there any longer. The rooms aren't nice and I couldn't close the window in the bathroom fully.
Stayed 2 nights in Aug 2017

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tristars stay
Good hotel to stay in Nha Trang, good location, friendly staffs, but very poor breakfast, only get 1 choice!
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
ants
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Asian holiday 2017
Handy 5 minute easy walk to beach. Handy to most things. Tidy and clean. Value for money.decent size room. Basic breakfast gets you going. Only complaint is we had Luke warm to cold shower for 3 days eve though we asked for it to be fixed. Staff very helpful and plesant apart from that. Would stay here again.
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Good hotel except bugs in the room
The hotel was not too far from the beach. It would been great experience except their were bugs in the room that make me afraid to go back to their hotel. One of the nights, ants were in the room. The other night, there were big bugs crawled on the bed. I hope management can take this bugs issue into consideration. As foreigners, we are very scare of bugs.
Stayed 1 night in May 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard budget hotel
Nice room - and good standard for price, not on the beach, but I didn't want to be so that was fine. Room was clean (By Vietnam standard). My only problem was air-con unit was above my bed so noisy at night and chill on neck/shoulder in the morning. The local beach is OK - if you are Russian then you will probably love it - but there are much nicer areas in the surrounds.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can ask for coupons for some attractions from the tour desk. There is also a computer and printer for you to use to print things.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
I've stayed at several hotels in this area of Da Nang during the past three years and Tristar is the only one to which I'd return, The location suits me well, with plenty of dining choices, yet not so "touristy". The staff is ultra-friendly and welcoming. Breakfast is "to order", with my favorite being eggs benedict. W-fi signal was strong. Safety/security was never a concern. Bottom line is I consider Tristar a great choice.

6/10 Okay

Lieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Great trip, Reno NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the beach
Very nice staff. I made an error on my travel dates and arrived a day early. They where able to accommodate me. I also prepaid my hotel through orbitz and that worked well. No hassles.

6/10 Okay

Caroline

Liked: Property conditions & facilities
Decent hotel with poor staff
Ok hotel, modern fittings, great breakfast. Front desk staff were pretty useless - we moved room twice and they forgot about us both times. It was very annoying. Location good for town and great for train station.

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Hotel is located close to the beatch, service is very good, breakfast ok.