SureStay Plus Hotel by Best Western Niagara Falls East

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Niagara Falls East

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets
Free daily buffet breakfast
Reception
Property amenity
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
9100 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    ‪2 min drive‬
  • Niagara Falls State Park
    ‪9 min drive‬
  • Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪18 min walk‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Niagara Falls East

Niagara Falls hotel close to Fashion Outlets of Niagara Falls
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
SureStay Plus Hotel by Best Western Niagara Falls East offers 69 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in June 2020.

SureStay Plus Hotel by Best Western Niagara Falls East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2009
  • Renovated entire property - June 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

6 Niagara Falls Ny
Motel 6 Niagara Falls Ny
A1 Motel
Motel 6 NIAGARA FALLS NY
Surestay Plus By Niagara Falls
SureStay Plus Hotel by Best Western Niagara Falls East Hotel

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was perfect for what we needed. This is the second time we’ve stayed in Niagara to shop, usually we stay near Buffalo Airport. This was way more convenient crossing over at Lewiston from Canada than driving all the way down the Buffalo. The hotel was clean and the staff was friendly. I didn’t hear a single guest which was very nice. All the other hotels we’ve stayed at you can hear people walking or their TVs. The rooms are all updated. I liked that the floors were not carpet. The TV (looked like a firestick app) was perfect, we even brought our firestick so we could watch our shows without having to sign in on the tv and forget to sign out. The breakfast was ok but it was included so that’s fine. The waffles were good! We will definitely be back to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are nice and friendly. Breakfast is good. The room is very clean.
Stayed 1 night in Dec 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe. Breakfast could be better.
The hotel was in a safe location and clean. I was disappointed with the breakfast. The eggs were cold and kept getting topped off.
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was absolutely wonderful. Very friendly and made sure we had everything we needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always A Great Stay
When I visit the U.S. I always come to Sure Stay. Close to all the shopping outlets, very clean, quiet. Never any issues hence I come a few times a year for many years.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, super soft bed with a nice bed spread. From desk woman was very nice a great all around experience!!! Thank you!!!
Stayed 1 night in Nov 2024

10/10 Excellent

RAJESH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

2/10 Terrible

Jo-Anne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible stay! The floor in room was cracked and peeling, no privacy curtain on windows, the bathroom sink was falling apart and coming away from the wall. Hair on floor, bathroom fan very noisy, could hear every noise during the night. Bangs sounds from pipes in bathroom. We had to kill couple of cockroaches. Bed was made with only flat sheets laid on top of mattress. Our key would not unlock the door even after front desk had to help. Food: sausages were over cooked, scrambled eggs were bland and watery, orange juice was warm and watered down, coffee was burnt. Hard to soread butter when it’s still frozen. The only thing decent was the waffles. Most definitely would not recommend! Very uncomfortable. Spend the little extra money for a more well known hotel chain
Stayed 1 night in Nov 2024

8/10 Good

Jaweed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sandra Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Van, Kailua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, affordable, great free breakfast, very cool staff, nice place, thank you!!!
Stayed 4 nights in Nov 2024

8/10 Good

Trina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean place. Friendly, helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Thanathorn

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Abhay

Traveled with group, Traveled with family
Disliked: Staff & service, room comfort
Small room for four people. 3 bath towels only.
Stayed 1 night in Oct 2024

8/10 Good

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sevice its good, breakfast food good, housekeeping service need more carefull, but good, the room are confort. Thanks for your service, I think back again.
Stayed 7 nights in Oct 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Wish bed was softer was good for the price
Stayed 2 nights in Oct 2024

10/10 Excellent

Steffi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and accommodated all our requests and change of plans due to an emergency. Highly recommend!
Stayed 1 night in Oct 2024

2/10 Terrible

Thien

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really dirty, I found hairs in the bath, they cleaned the mirrors like 5 yeas ago it was nasty, I found a yellow mark on my sheets, I will never stay here again
Stayed 3 nights in Oct 2024

4/10 Poor

Narges

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
The room was tiny.
Stayed 1 night in Oct 2024

6/10 Okay

Wayne

Disliked: Cleanliness
Overpriced
It was overpriced for the accommodations. Cleanliness was subpar
Stayed 1 night in Oct 2024

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good but should have been better
The room was clean but a little small with 2 queen beds. The internet service was slow and it would boot us out and make us log in again. The TV was nice but the way we had to select our channels was not good. During our second night the TV access kicked us out and the front desk had to reset the password. The breakfast was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

queenie may

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice 2 night stay. Very clean room Friendly staff. Nice breakfast. . Big parking lot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana Márcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Coulda’t sleep due to noise from guests after hours .Staff and service was great no complaints at all. Thanks again
Stayed 1 night in Oct 2024