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Best Western Colonel Butler Inn

3.0 star property

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Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Reception
Sports bar
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar

Explore the area

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Lincoln & Welland Regimental Museum
    ‪6 min walk‬
  • Two Mile Creek Conservation Area
    ‪7 min walk‬
  • Niagara River Gorge
    ‪9 min walk‬
  • St. Catharines, ON (YCM-Niagara District)
    ‪14 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Niagara-On-The-Lake by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1481)
The price is $97
per night
$113 total
includes taxes & fees
Feb 23 - Feb 24
Holiday Inn Express Niagara-On-The-Lake by IHG

About this property

Best Western Colonel Butler Inn

3-star hotel in Old Town Historic District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, concierge services, and a 24-hour front desk.
Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. This Niagara-on-the-Lake hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Colonel Butler Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Butler's Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
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Colonel Butler Inn
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Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
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Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, very clean and well maintained. Ample parking, close proximity to restaurants, shopping and wineries.
Stayed 1 night in Nov 2024

8/10 Good

Annette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay for wine weekend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and conveniently located. Staff was very pleasant and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jacquelyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet & clean hotel. The staff was polite. Parking was free, easy & off street.
Stayed 1 night in Oct 2024

8/10 Good

AnnaLisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were a bit uncomfortable otherwise great.
Stayed 1 night in Oct 2024

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Lovely staff, nice big room
Stayed 2 nights in Aug 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great service.
Stayed 1 night in Oct 2024

8/10 Good

Holly, Oil Springs

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable option in NotL
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
clean and convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Kris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in NOTL!
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in a quiet neighborhood
Great start to the trip, as we arrived early and room was ready at 1pm, and reception team let us right in. Room was spotless clean and a good amount of space for the two of us. Lots of cupboards, draws, hangars and our room had a sofa and fridge. Short walk to downtown and the theatres. Decent continental breakfast in the morning. Definitely book here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
clean, close to attractions
Stayed 2 nights in Oct 2024

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Shelley

Stayed 1 night in Sep 2024

10/10 Excellent

Jose, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and caring. They go the extra mile to make you feel comfortable and happy.
Stayed 1 night in Oct 2024

10/10 Excellent

ANNE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Stayed 3 nights in Aug 2024

8/10 Good

Phyllis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good, plenty of parking and comfortable room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and nice area.
Stayed 2 nights in Sep 2024