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Best Western St. Catharines Hotel & Conference Centre

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool, outdoor pool, sun loungers
Lobby
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, rollaway beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • FirstOntario Performing Arts Centre
    3 min drive
  • Montebello Park
    3 min drive
  • Meridian Centre
    3 min drive
  • St. Catharines, ON (YCM-Niagara District)
    14 min drive

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 6
  • 3 Queen Beds

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Exterior

Hampton Inn by Hilton St. Catharines Niagara

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1013)
The price is $184
per night
$224 total
includes taxes & fees
Dec 7 - Dec 8
Hampton Inn by Hilton St. Catharines Niagara

About this property

Best Western St. Catharines Hotel & Conference Centre

St. Catharines hotel with private balconies
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Best Western St. Catharines Hotel & Conference Centre provides a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This family-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site.

Best Western St. Catharines Hotel & Conference Centre is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1001 reviews" "
Rating 8 - Good. 322 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 90 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was supper clean. Staff on front desk were helpful.
Stayed 3 nights in Aug 2024

4/10 Poor

Heather

The first room we were checked into had a powerful smell like that of a smelly gym bag that had not been cleaned out for a month. The second room’s smell was a lot better, but not great.
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean spot.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Siddhesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property for an overnight stay
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

russ

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and courteous check in. Nice lobby, welcoming staff, clean and bright. 👍👍
Stayed 1 night in Aug 2024

6/10 Okay

Hoang

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah, Woodstock

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Ver nice mattress and pillows. Clean fresh room.
Stayed 1 night in Aug 2024

6/10 Okay

Andjelka

Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Hameed

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the stuff in the room and bathroom were broken. Carpet smell really bad. Coffee maker was dirty. Putting everything aside the smell of the carpet was too much.
Stayed 1 night in Aug 2024

8/10 Good

Sue

Traveled with family
Buffet was excellent, pool and hot tub was very clean Needs outdoor decor and elevator sounds scarey and its very small
Stayed 1 night in Aug 2024

2/10 Terrible

Danit

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

William

Traveled with family
Very disappointed in the facilities. No water for part of the day but only a $20 credit for the inconvenience. Staff great, breakfast great. Room just OK. Tub very slippery for a shower bathroom very small. The room rate should be less during renovations. Not the nicest BW I’ve ever stayed at.
Stayed 2 nights in Aug 2024

6/10 Okay

Glen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs Major Upgrades… Hotel has a plan to upgrade in and out, but no set dates as to when. Carpet is dirty and needs changing. Bathrooms are very tiny. Breakfast is good. I would only stay here again in a pinch.
Stayed 1 night in Aug 2024

10/10 Excellent

Betzaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Edda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall our stay was just ok but expensive considering that this property needs mayor renovations as all the furniture and facilities are outdated. Electrical outlets in the room were not working at all, there was an electrical extension cord running on the room’s floor secured with electrical tape, not a great impression for the price we paid. Staff was very friendly specially at the bar, and at the restaurant for breakfast. Breakfast was not great - not a lot of taste and cold, but convenient as one doesn’t need to go out.
Stayed 1 night in Aug 2024

2/10 Terrible

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tired hotel. Beds are gross
Stayed 1 night in Aug 2024

10/10 Excellent

LI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than room smell a bit humid, which I assume common with carpet, all is excellent. We really enjoyed the pool, sauna as well as how close it is to the highway but manage to be really quiet at the same time.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Allen was great, cheerful and helpful all the way
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
It's a bit tired.
Stayed 2 nights in Jul 2024

8/10 Good

chrissy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Prooerty is out dated, however the staff was amazing! Crystal and front desk was so nice, friendly and accomodating. Elevator ride is a must, but hold your heart!
Stayed 1 night in Jul 2024