See all properties

Best Western St. Catharines Hotel & Conference Centre

2.5 star property

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

1 bedroom, in-room safe, desk, iron/ironing board
Lobby
Reception
Indoor pool, outdoor pool, sun loungers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

Map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Meridian Centre
    ‪3 min drive‬
  • Montebello Park
    ‪3 min drive‬
  • Royal Canadian Henley Rowing Course
    ‪5 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.6 out of 10
Excellent
(7 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(15 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(9 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Hampton Inn by Hilton St. Catharines Niagara

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1052)
$149 nightly
The price is $149 total
includes taxes & fees
Hampton Inn by Hilton St. Catharines Niagara

About this property

Best Western St. Catharines Hotel & Conference Centre

St. Catharines hotel with private balconies
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Best Western St. Catharines Hotel & Conference Centre provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This family-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site.

Best Western St. Catharines Hotel & Conference Centre is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1002 reviews
Rating 8 - Good. 318 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was very clean . Would have been better if there was a good restaurant there .
Stayed 1 night in Apr 2025

8/10 Good

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Hotel Stay - St Catherine's

Quick night away for work. Hotel was under construction but still very clean. Very friendly counter staff and breakfast team was also great
Stayed 1 night in Apr 2025

10/10 Excellent

Veronique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service
The hotel was very clean and the staff was very friendly They appear to be renovating to update the hotel as it is fairly dated. I’m sure it will very nice once it’s all complete.
Stayed 1 night in Mar 2025

6/10 Okay

Merrill

Liked: Staff & service
The place is going through renovation. Rooms are renovated but still have old tiles and doors etc. It is fine for a short stay but I won’t consider a vacation hotel stay.
Stayed 2 nights in Mar 2025

2/10 Terrible

justine

Disliked: Staff & service
I will not be recommending this place
Stayed 2 nights in Dec 2024

10/10 Excellent

Katelin

Business traveler
Liked: Amenities
It was better than expected. While the front entrance is under construction at the moment I was pleasantly surprised when I walked in the alternative entrance to to the front desk. Texted my partner saying he needs to come back with me. Sadly I stopped in unexpectedly due to poor weather and I won’t have a chance to check out the restaurant, pool, arcade, pool tables and more.
Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great 👍
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Stayed 2 nights in Mar 2025

8/10 Good

Theo

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. One caveat is the pool was quite busy during the day with people with passes that weren’t staying there. They made it difficult to swim and they complained if there was a splash close to them. Hotel people were very helpful is trying to straighten it out. Still, will likely stay again so grand kids can enjoy the pool.
Stayed 4 nights in Mar 2025

6/10 Okay

ABEL

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction
Stayed 3 nights in Feb 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were amazing! This hotel is run down and very outdated. Paint was peeling off the ceiling in the bathroom. Cold air coming in from around the windows. Will never stay there again
Stayed 2 nights in Mar 2025

8/10 Good

Kristen

Stayed 1 night in Mar 2025

6/10 Okay

Dodson

Traveled with partner
Liked: Staff & service
Bed was comfortable hotel is doing renovations that they don't mention on the website room wasn't that clean very noisy drug use everywhere outside
Stayed 1 night in Mar 2025

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed the hot tub was out of commission from Sat PM onward.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Traveled with partner
Liked: Staff & service
Close to qew and venue we're attending and restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

annamaria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! We travelled with family love the pool and hot tub options!
Stayed 1 night in Feb 2025

10/10 Excellent

Lorraine

Stayed 2 nights in Feb 2025

8/10 Good

Ryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Devin

Stayed 3 nights in Feb 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice motel for the price.

Don’t let the outside of the hotel scare you. It looks like a 70s motel but the inside is lovely. Clean, friendly staff. The rooms could use some updating which appears to be in progress as I did see some Reno’s happening. The pool was a great temperature. It appears that the pool/fitness area is used by the public as a membership so be advised it might be a bit busy. Breakfast was a standard continental with warm food options. Overall a great stay and I would go back again
Stayed 1 night in Feb 2025