Best Western Summit Inn

2.5 star property

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Photo gallery for Best Western Summit Inn

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Indoor pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
9500 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    ‪2 min drive‬
  • Niagara Falls State Park
    ‪9 min drive‬
  • Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪15 min walk‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

About this property

Best Western Summit Inn

Niagara Falls hotel close to Fashion Outlets of Niagara Falls
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Summit Inn offers 88 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Summit Inn features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Complimentary self parking is available on site.

Best Western Summit Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Summit
Best Western Summit Inn
Best Western Summit Inn Niagara Falls
Best Western Summit Niagara Falls
Summit Inn Best Western
Best Western Summit Inn Hotel
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Summit Inn Hotel Niagara Falls

Best Western Summit Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1184 reviews
Rating 8 - Good. 363 out of 1184 reviews
Rating 6 - Okay. 142 out of 1184 reviews
Rating 4 - Poor. 32 out of 1184 reviews
Rating 2 - Terrible. 27 out of 1184 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and knowledgeable of the area. I would recommend friends.
Stayed 5 nights in Dec 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay went well overall. The staff was very friendly and helpful. The area is near everything you’d want while staying in Niagara Falls, NY. The price was right as well. The breakfast was very decent for free. Our only suggestion to the hotel would be to update the beds. The comforters were too thin and not warm enough and the pillows were not comfortable. Other than that, we’d recommend staying here.
Stayed 1 night in Dec 2024

8/10 Good

Alma

Liked: Cleanliness, staff & service
Room is clean and bed is comfortable. The food is satisfactory. Staff are very helpful. Highly recommended.
Stayed 1 night in Dec 2024

4/10 Poor

Brianne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our bathroom smelling horribly of cigarette smoke as did the carpet. Found 3 small bugs today when leaving (wonderful) front desk staff said it was fruit flies..... I dont think so. Breakfast was ok, breakfast potatos were not cooked. Pool area was nice and beds were decent for sleeping. Overall not impressed, will not be returning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. Perfect for the night we were there-met our needs. We would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

CHRIS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Traveled with family and small children
Coffee 24/7 is a plus, pool was warm and relaxing, arcade was fun with the grand baby. Rooms were nicly updated, beds hard and lumpy only down fall.
Stayed 1 night in Nov 2024

6/10 Okay

Siokkoon

Traveled with family
Stayed 1 night in Nov 2024

8/10 Good

Hamish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in. Convenient access to shopping. Inexpensive
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the stay
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Very clean hotel! All staff were very friendly. Beds are comfy and complimentary breakfast was well stocked at all times! We also didnt feel rushed as we only got to the breakfast just before it ended at 10am ( we love to sleep in when away). This was really appreciated! Thank you! The front desk also provided a very detailed list of easy to follow directions to local restaurants and nearby stores. No Google maps needed! We will definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Room was great! It has those window heaters in the room so a bit noisy. I would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay , loved the pool
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness
Stayed 6 nights in Nov 2024

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Vilmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location for our cross boarder shopping trip. The hotel has been better upgraded over the last few years.
Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was warm too! Breakfast could be a little better. Or changed daily.
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Was just an okay stay
Breakfast bar food undesirable. Only food family was able to enjoy and eat was their cereal. Staff was friendly. Area around hotel run down.
Stayed 3 nights in Jul 2024

4/10 Poor

Laurel

Traveled with family
Disliked: Property conditions & facilities
Room small and dated. Rust in tub, shower curtain frayed. Poor lighting, no overhead lighting. Loud bathroom fan. Heard dripping water in walls for hours. Breakfast not good. Staff in breakfast area very pleasant. Nice to have coffee and tea available 24hrs. Juice and ice tea artificial tasting Would not recommend
Stayed 2 nights in Nov 2024