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Best Western Summit Inn

2.5 star property

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Photo gallery for Best Western Summit Inn

Lobby
Reception
Free daily buffet breakfast
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
$91
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
9500 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Niagara Falls State Park
    ‪11 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪13 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Summit Inn

Niagara Falls hotel close to Fashion Outlets of Niagara Falls
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Summit Inn offers 88 accommodations with hair dryers and irons/ironing boards. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Summit Inn features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Complimentary self parking is available on site.

Best Western Summit Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Summit
Best Western Summit Inn
Best Western Summit Inn Niagara Falls
Best Western Summit Niagara Falls
Summit Inn Best Western
Best Western Summit Inn Hotel
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Summit Inn Hotel Niagara Falls

Reviews

Best Western Summit Inn Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 747 out of 1399 reviews
Rating 8 - Good. 399 out of 1399 reviews
Rating 6 - Okay. 164 out of 1399 reviews
Rating 4 - Poor. 52 out of 1399 reviews
Rating 2 - Terrible. 37 out of 1399 reviews

Reviews

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was friendly and so helpful. Great base for seeing Niagara Falls and Erie Cansl sites
Stayed 4 nights in Jul 2025

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe

I don’t know if these reviews are legit but my experience with this hotel was horrible. When booking a hotel I read reviews to help decide where I will book. I expect three things, cleanliness, comfort & above all else safety. I was not provided any of these things at this property. The first night, our tail light was busted out. They only have cameras in the breezeway. No cameras and parking lot was not well lit. Area was sketchy. Staff entered our room when we were out even though we had DND posted on our door. Carpet in room was sticky. Something splattered across cabinet doors. Pool was ice cold. Area around pool marked off with caution tape. Breakfast was cold. Except the waffles that you make yourself. Overall it was the worst experience I’ve had with a hotel and we travel at least once a month. If you want safety, cleanliness & comfort, I strongly suggest you look elsewhere.
Stayed 2 nights in Jul 2025

4/10 Poor

Gunay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist was not kindly! The room is damp and smelly! The furniture is very dusty! The pastels and pillows smell! The walls are extremely soundproof, a lot of noise comes into the room! We did not like it and were not satisfied!
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We thought everything was wonderful accept the beds. They are way to hard for comfort.
Stayed 4 nights in Jul 2025

8/10 Good

Siri Dartar

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a little bit old, but it was very pleasant and much nicer than many more modern hotels with very high ratings. I would definitely recommend staying there, and would return again. It is also very close to the Niagra Falls Airport, and car rental offices.
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nurullah

Liked: Property conditions & facilities
Good service and clean Hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of kids for summer vacation. The breakfast was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the parking was convenient. We enjoyed the pool and overall cleanliness of this property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and breakfast were great. The only downside was the pool. It had an area that was in need of repair, so the staff put up yellow caution tape, which deterred us from using the pool.
Stayed 1 night in Jul 2025

6/10 Okay

Betty

Stayed 3 nights in Jul 2025

6/10 Okay

Cindy

Traveled with family
Disliked: Cleanliness
I didn’t like the smell and the toilet was linking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

It was for 2 nights and had a good experience. The Staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff

We did stay for 2 nights. Everything was just perfect. Room was clean, Staff was excellent, friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

LINDA

Traveled with group
Liked: Cleanliness, staff & service
The room was clean and met our needs. The bathroom area was kind of small. The parking area in the back of the hotel was kind of scary. The staff was all very friendly and the breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Naveeda

Disliked: Staff & service, room comfort
I recently stayed at this hotel and was disappointed with my experience. The room was inconvenient, lacking a bathtub and with the sink located outside the bathroom. The sanitary fittings were also subpar. Breakfast was decent, but there were no options for extra orders. When I requested room cleaning, I was told they needed approval from the manager, which was frustrating. Room service was limited to the morning around 10 AM, and if you missed it, there were no second chances. The pillows were uncomfortable, making it difficult for me to sleep well, especially considering I had paid for an executive room. Overall, I do not plan to stay here again.
Stayed 4 nights in Jul 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kishore

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
looks unclean
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a step up from a Motel.

Yukky pool water. Not even close to pictures. Yukky breakfast. Eggs not cooked, sausage over cooked.
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best stay! The property was so clean and the staff were super friendly. We loved our stay!!
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Nice room and a nice place. A bit loud at times and the toilet is small, but the shower pressure was great and the location as well. Customer service was good and helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Hiroki

Liked: Cleanliness, property conditions & facilities, room comfort

Well balance

It was good considering the price range. The breakfast is less option, but hot coffee is available 24/7, that was nice. I stayed there for sightseeing the Niagara falls, there location is good because it took about 15 min. drive.
Stayed 1 night in Jul 2025