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Best Western Summit Inn

2.5 star property

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Photo gallery for Best Western Summit Inn

Lobby
Reception
Indoor pool
Free daily buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
9500 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Niagara Falls State Park
  • Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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The price is $136 total
includes taxes & fees
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About this property

Best Western Summit Inn

Niagara Falls hotel close to Fashion Outlets of Niagara Falls
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Summit Inn offers 88 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Summit Inn features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Complimentary self parking is available on site.

Best Western Summit Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Summit
Best Western Summit Inn
Best Western Summit Inn Niagara Falls
Best Western Summit Niagara Falls
Summit Inn Best Western
Best Western Summit Inn Hotel
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Summit Inn Hotel Niagara Falls

Best Western Summit Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 686 out of 1298 reviews
Rating 8 - Good. 381 out of 1298 reviews
Rating 6 - Okay. 152 out of 1298 reviews
Rating 4 - Poor. 45 out of 1298 reviews
Rating 2 - Terrible. 34 out of 1298 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great everything was very nice and clean!
Stayed 4 nights in Apr 2025

2/10 Terrible

Alexis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful. Pubic hairs in shower, dirt like film on top of pool water, pubic and/or facial hairs floating in pool. Advertised as hotel with pool and hot tub. No hot tub. Pool was claimed to be heated, very cold. Caution tape up around certain areas of pool. No pool towels available in pool area, had to request from front desk. Our hotel smelled terribly of cigarette smoke. The hotel only had two staff members available to speak to - a front desk person and one “housekeeper.” We received no housekeeping, even upon request. The photos shown online looked VERY different than the hotel actual looks. We ended up leaving and going to a different hotel the morning after we checked in.
Stayed 2 nights in Apr 2025

8/10 Good

WENFU, TEMPE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Nahiomy

Stayed 3 nights in Apr 2025

10/10 Excellent

Bobbe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little loud but overall we had a great stay. Would definitely stay again.Breakfast was good
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff are very friendly and it was a nice/quiet/clean family friendly hotel. They have an indoor heated pool, small gaming area, and fitness center. I was really pleased with selecting this hotel for our Niagra Falls trip (it is only a short and easy 15 min drive). The complimentary breakfast was great- eggs, sausage, potatoes, muffins, fresh fruit, belgian waffles, toast/jam, cereal, yogurt with add your own toppings, and oatmeal. They also have water, juice, tea, and coffee available 24/7. Price per room was super afforadable as well. Definitely would recommend for anyone staying in the area!
Stayed 1 night in Apr 2025

8/10 Good

Rose marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Linette

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet location comfy beds
Stayed 2 nights in Apr 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here, but come prepared

Overall a fantastic hotel!!! It was clean, the common areas are very nice and up to date, good breakfasts daily, big, warm pool, and good location. Our one complaint was that we could not charge all of our phones and watch at the same time. We had 13 electrical outlets and USB ports but only one USB port worked without fail and only one outlet worked occasionally, if we got lucky, positioned it just right, and didn’t touch it once we got it connected. The front desk told us “he” was in the process of replacing all of the outlets, but had no solution to the problem. If you stay here, and I recommend you do, bring a portable bank and be prepared to charge your devices at breakfast or other places, just to be safe
Stayed 3 nights in Apr 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service
Staff excellent and hotel clean. I would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Yusleny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good and love the breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff over all waa great. No complaints. Lisa was the best. She has her heart in her job and it shows
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Janice

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel many times but this time there was a smell in our room of marajuana so bad, seemed to be in the bathroom as if it was coming from the next room. When we mentioned it to staff they said it was from outside but we were not near a door and the windows don’t open. It was so strong. Seem 2 of their workers coming in from outside and they just smelled of weed so bad. Was pretty sure they were going in the maintenance roll. Or the room next to us and smoking. Not sure I’ll return in the future
Stayed 2 nights in Apr 2025

10/10 Excellent

Lyes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and sweet staff
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bang for your buck

Great bang for your buck. Clean comfortable room. A nice indoor heated pool. Little arcade area for the kids to play in. Coffee, tea and juice available for free 24 hrs a day. The breakfast is included and had scrambled eggs (that were pretty good for hotel food), sausage, potatoes and waffles. And everyone there was very friendly.
Stayed 1 night in Apr 2025

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Gerald

Disliked: Property conditions & facilities, room comfort

Overnight stay

Room was ok, water damage on ceiling not addressed. Cost of room i would have expected better.
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra Elizabeth, Stouffville

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025