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Capri Inn

2.0 star property

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Photo gallery for Capri Inn

Exterior
Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated
Hallway
Exterior
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • Business services
$76
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
391 Ontario St., St. Catharines, ON, L2R5L3
  • Place, Westport Golf Practice and Training Facility
    ‪2 min drive‬
  • Place, Royal Canadian Henley Rowing Course
    ‪5 min drive‬
  • Place, Outlet Collection at Niagara
    ‪5 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(57 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(99 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Capri Inn

Hotel in Haig
A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers, and a picnic area.
Capri Inn offers 30 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This Edwardian hotel also offers a vending machine, a picnic area, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Capri Inn is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1965
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 22

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with views are subject to availability at check-in and cannot be guaranteed in advance

We should mention

This property does not have elevators

Property is also known as

Capri Inn
Capri Inn St. Catharines
Capri St. Catharines
Capri Hotel St. Catharines
Capri Inn St. Catharines, Ontario
Capri Inn St. Catharines
Capri Inn Hotel
Capri Inn St. Catharines
Capri Inn Hotel St. Catharines

Capri Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1013 reviews
Rating 8 - Good. 206 out of 1013 reviews
Rating 6 - Okay. 32 out of 1013 reviews
Rating 4 - Poor. 8 out of 1013 reviews
Rating 2 - Terrible. 3 out of 1013 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allan, Niagara On The Lake

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and well located. An older inn, but a nice place to stay
Stayed 1 night in Aug 2025

8/10 Good

Rene, Fontana

Liked: Cleanliness, staff & service
Cleanest and the staff. But the building needs to be renovated.
Stayed 6 nights in Aug 2025

8/10 Good

Mathieu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice!
Stayed 3 nights in Aug 2025

10/10 Excellent

Emric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

jenee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Room was clean and a very nice part of town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristen

Liked: Staff & service, property conditions & facilities
Check in staff was very friendly and room was very clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds are beautiful and the owners were very hospitable! I sat on a park bench at night and felt perfectly safe and comfortable!
Stayed 2 nights in Jul 2025

4/10 Poor

ADRIAN

Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Arlette

Stayed 1 night in Aug 2025

10/10 Excellent

HAROLD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this Inn for 15 years and it has always impressed me how they maintain it so well . this is a jewel within Saint Catherines.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Staff & service, amenities, property conditions & facilities
Lovely wee Inn!
Stayed 2 nights in Aug 2025

8/10 Good

MARGARET

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained nice plants. Great local information.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a really good experience at Capri Inn. The manager was very gracious and friendly and accommodated our request for a change in our check in time. The property and rooms are dated but clean. Good location for access to the QEW and downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Hidden Gem — We Felt Truly Cared For

We stayed at the Capri Inn for quite a while, and it was honestly one of the best hotel experiences we’ve had — even being right next to the highway didn’t detract from the comfort or vibe. What makes this place stand out is the amazing Vietnamese family who owns and runs it. They are truly warm, generous, and deeply caring people, and you can feel it in everything they do. This isn’t corporate hospitality — it’s real, human kindness. The housekeeping staff were also fantastic — friendly, respectful, and always doing a great job. The energy here is genuinely positive, and it felt like a safe, welcoming space throughout our entire stay. Of course, the building could use a few small updates here and there, but honestly, that’s a minor point when the people running it are this lovely. It was clean, well-maintained, and perfectly located for everything we needed. We would absolutely stay again — and probably always will. We wish they’d open more locations! Thank you, thank you, thank you to this wonderful team for making our stay so peaceful and comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Beverly

Stayed 1 night in Aug 2025

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally clean

Capri Inn was exceptionally clean. I’ve stayed in many hotels but none was as clean as this one. Kudos to the staff! Everyone at the front desk was also nice and friendly. The only issue I had (and it’s not that big of a deal) was that the pillows were a bit on the small side. I would prefer bigger pillows but I made do.
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value from family owned motel

Friendly greeting and very comfortable rooms with renovated bathrooms
Stayed 1 night in Aug 2025

10/10 Excellent

sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has made a remarkable effort to make itself lovely with landscaping. Our room surprised us with a view of the river out the back. That same care extends to the comfort of the room. What could have been a very basic small motel is actually quite nice. They go the extra mile.
Stayed 1 night in Aug 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service
I don't do surveys. PleaSE MAKE A note. Hugh
Stayed 2 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Park

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Susyn

Stayed 4 nights in Aug 2025

8/10 Good

Seng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Celestin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room Sound proof Accessibility to the rooms Room are well cleaned
Stayed 2 nights in Aug 2025