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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$96
includes taxes & fees
Apr 29 - Apr 30

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(62 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(172 reviews)
  • City view
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1 King Bed, Non-smoking, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Non-smoking, Accessible

  • Sleeps 2

View all photos for 1 King Bed, Suite, Non-Smoking, Accessible, Upgrade

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Suite, Non-Smoking, Accessible, Upgrade

  • Sleeps 4

View all photos for 2 Double Beds Nonsmoking

Desk, laptop workspace, iron/ironing board, free WiFi

2 Double Beds Nonsmoking

  • Sleeps 4

View all photos for 2 QUEEN BEDS NONSMOKING

Desk, laptop workspace, iron/ironing board, free WiFi

2 QUEEN BEDS NONSMOKING

  • Sleeps 4

View all photos for 2 Queen Beds Non-smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds Non-smoking Accessible

  • Sleeps 4

View all photos for 2 Queen Beds, Nonsmoking

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Nonsmoking

  • Sleeps 4

View all photos for 2 Queen Beds, Nonsmoking, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4

View all photos for 2 Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Non-Smoking, Accessible

  • Sleeps 4

View all photos for 2 Queen Beds, Suite, Non-Smoking, Accessible, Upgrade

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Suite, Non-Smoking, Accessible, Upgrade

  • Sleeps 4

View all photos for Double with 2 Double Beds - Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double with 2 Double Beds - Non-Smoking

  • Sleeps 2

View all photos for Guestroom

Desk, laptop workspace, iron/ironing board, free WiFi

Guestroom

  • Sleeps 2

View all photos for Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Standard

  • Sleeps 2

View all photos for Standard with 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard with 1 King Bed

  • Sleeps 2

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About this property

Comfort Inn The Pointe

3-star hotel in Downtown Niagara Falls
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1056 square feet (98 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Comfort Inn The Pointe is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 688 out of 1595 reviews
Rating 8 - Good. 431 out of 1595 reviews
Rating 6 - Okay. 267 out of 1595 reviews
Rating 4 - Poor. 104 out of 1595 reviews
Rating 2 - Terrible. 105 out of 1595 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ryan

Stayed 1 night in Jan 2026

2/10 Terrible

Peggy, Brooklyn

Over booking, no room guaranteed, trying transfer us to a different hotel without paying taxi charge. Staff is rude. Terrible management Should let us know before arrive at hotel.
Stayed 1 night in Jan 2026

8/10 Good

lisa

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was very courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, room comfort
All good
Stayed 2 nights in Jan 2026

8/10 Good

Jasvir

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Gud for staying
Stayed 2 nights in Dec 2025

8/10 Good

UZOAMAKA

Liked: Cleanliness, amenities, property conditions & facilities
My stay was smooth. Nice breakfast options and the hotel is very close to the niagara state park and the rainbow bridge which was convenient for me. My only advise is to spray some air fresheners in the room to remove unpleasant smell when a guest checks into the room for the first time. I will definitely book again next time I plan to visit the area.
Stayed 3 nights in Dec 2025

8/10 Good

paula

Traveled with family
Liked: Staff & service
convenient area
Stayed 2 nights in Dec 2025

8/10 Good

Nathan

Stayed 3 nights in Dec 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at the Comfort Inn in Niagara Falls and truly liked everything about it. The manager was very lovely, professional, and highly effective, and we were grateful to be allowed a late check-out past 11 a.m., which made our stay even more comfortable. Our room was spacious and had a beautiful view overlooking the park and Canada. At night, we could even see the fireworks from our room, which was a special touch. The free breakfast was decent and convenient. We would absolutely stay here again and would choose the same place without hesitation.
Stayed 7 nights in Dec 2025

10/10 Excellent

Satyendra Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service
Stayed 2 nights in Dec 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Clean room. Check in and check out very smooth and quick. Breakfast lady on Sunday was very rude to customers. Young lady on Monday was awesome.
Stayed 2 nights in Dec 2025

4/10 Poor

Aleem

Traveled with group, Traveled with family
Liked: Amenities
It’s not that much good cleaning people never show up we request every day no body show up and breakfast every day same sometime @9.00am it’s everything people not even get breakfast it’s not that much good even coffee is out every morning
Stayed 5 nights in Dec 2025

4/10 Poor

Bhavesh, George Town

Traveled with family
Disliked: Staff & service, property conditions & facilities
Because of the off season the property is not well managed. Less staff. We stayed there for 3 nights and asked to clean the room multiple times but no one cleaned. The common areas are also stinky, breakfast was very limited and low quality. I don’t know how the serve in good season. Would not recommend.
Stayed 3 nights in Dec 2025

8/10 Good

Van

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location for the falls. Restaurants are within walking distance.
Stayed 1 night in Dec 2025

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities
The stay was great—clean and comfortable. However, the breakfast was very limited and poorly managed for the number of guests. We arrived at 9:00 a.m., and there was no bread, muffins, bagels, fruit, or milk available.
Stayed 1 night in Dec 2025

2/10 Terrible

Ajith

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst ever. Pathetic service, I recommend staying at the motel or in the car is 1000 times better than staying at this place. Room carpets are worn out and torn at places, breakfast is super crowded and nobody is to clean the area. First of all you need to wait hour or so to get the breakfast. Manager will never be available and can’t be reached. Don’t regret by booking here, instead see alternatives. Worst ever experienced in my lifetime.
Worn carpets
Water is filled in empty orange cans and water feels orange flavor.
This is how breakfast looks like, many people waiting in queue and no food at all.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y organizada, muy cómoda!!la recepción amable
Stayed 1 night in Dec 2025

10/10 Excellent

Tobias

Stayed 1 night in Dec 2025

8/10 Good

Ching-Mei

Stayed 2 nights in Nov 2025

10/10 Excellent

Benny

Liked: Cleanliness, property conditions & facilities
Room was clean and the staff was very friendly. It would be nice if the phone changing ports were updated. All in all nice stay
Stayed 1 night in Dec 2025

6/10 Okay

Lucie

Traveled with family and small children
Breakfast was incomplete - no wafles
Stayed 1 night in Dec 2025

8/10 Good

PRASUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is nice, at the entrance of Niagara Falls
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beds comfortable, good position. Good for the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Janjanam

Liked: Cleanliness
Stayed 2 nights in Dec 2025