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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Aerial view
Lobby

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Rainbow Bridge
    ‪5 min walk‬
  • Cave of the Winds
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(149 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.6 out of 5, Wonderful, (1389)
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The price is $203 total
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About this property

Comfort Inn The Pointe

Hotel in Downtown Niagara Falls
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1056 square feet (98 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Comfort Inn The Pointe is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 660 out of 1414 reviews
Rating 8 - Good. 379 out of 1414 reviews
Rating 6 - Okay. 214 out of 1414 reviews
Rating 4 - Poor. 81 out of 1414 reviews
Rating 2 - Terrible. 80 out of 1414 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the falls, could hear them at night.
Stayed 2 nights in Apr 2025

8/10 Good

Piriya

Traveled with partner
Liked: Cleanliness, amenities
Comfortable stay, Great location, can walk to Niagara fall.
Stayed 2 nights in Apr 2025

10/10 Excellent

S M Monjurul, Dhaka

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to falls
Stayed 2 nights in Apr 2025

10/10 Excellent

Raman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Location
Stayed 1 night in Apr 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness
I think the property could use some updating, room doesn’t even have a safe should have a safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marisol

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful
Stayed 1 night in Apr 2025

8/10 Good

Kyaw Min, Rockville

Traveled with family
I like the hotel in the closet proximity to the falls and the park. I was with my 80 years-old mother and it is a great place.
Stayed 2 nights in Apr 2025

8/10 Good

YOLANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Location was a perfect walk to Niagara falls park and fall approx 5 min and very easy walk to the Rainbow bridge to cross over to Canda , comfortable room overlooking the park i had a nice stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy, Sylvania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the American Falls. I think this is the closest hotel to the falls.
Stayed 2 nights in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Salustiana

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible customer service

Train your front desk employees to be more customer friendly and have a better attitude when they deal with customers not acting like they are doing us a favor or giving us room for free. There are plenty of options in the area
Stayed 3 nights in Apr 2025

6/10 Okay

Rebecca, Avon Lake

Stayed 1 night in Apr 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

10/10 Excellent

Suja

Stayed 1 night in Apr 2025

6/10 Okay

Jigar M

Traveled with family and small children
Disliked: Cleanliness
Quality of food is not good. Vegetarian options are very limited. On our checkout, and even previous day also; have requested for breakfast to parcel it as we had a flight from Buffalo at 8:50 but there is no service from Hotel side at 6am; very disappointed.
Stayed 2 nights in Apr 2025

2/10 Terrible

Gianina

Traveled with group
Disliked: Staff & service, amenities
They charge me wrong.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristina

Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Ritu

Traveled with family
Liked: Amenities
Driveline need update. Specially with usb c chargers
Stayed 2 nights in Apr 2025

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

SIMUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very strategically located within walking distance to the State Park and accessibility to Niagara Falls. My family really enjoyed the breezy nature walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Karpaga Vinayagam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located at the prime location and it’s easily accessible to all attractions and lot of options for food and especially we don’t need a car to visit all surrounding areas within Niagara Falls state park
Stayed 3 nights in Apr 2025

8/10 Good

JEFFERY

Liked: Cleanliness
ok
Stayed 3 nights in Apr 2025

8/10 Good

Mercedes, Miami

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is a little old, it was cleaned, walkable and close to main attractions, only concern was that is so open that anyone can go through but thanks God nothing bad happened i wish there will be a security but overall it was good ....buffett breakfast (kind) was good and they replenished from time to time i dont know other days but the 2 days i stayed was the same breakfast
Stayed 2 nights in Apr 2025