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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Exterior
Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪2 min walk‬
  • Rainbow Bridge
    ‪6 min walk‬
  • Cave of the Winds
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wingate By Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (3144)
The price is $127
per night
$144 total
includes taxes & fees
Apr 12 - Apr 13
Wingate By Wyndham Niagara Falls

About this property

Comfort Inn The Pointe

Hotel in Downtown Niagara Falls
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1056 square feet (98 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Comfort Inn The Pointe is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 654 out of 1308 reviews
Rating 8 - Good. 349 out of 1308 reviews
Rating 6 - Okay. 174 out of 1308 reviews
Rating 4 - Poor. 65 out of 1308 reviews
Rating 2 - Terrible. 66 out of 1308 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jitendra Singh

Stayed 1 night in Dec 2024

8/10 Good

Li

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

zenaida

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, its clean and walkable to Nuagara Falls.
Stayed 1 night in Dec 2024

2/10 Terrible

Madhu

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were very inc operative, we had clogged toilet and it was not fixed even after repetitive calls, amd in person follow up.
Stayed 1 night in Dec 2024

10/10 Excellent

TAE YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

antonio, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jorge

Traveled with family
Disliked: Cleanliness, staff & service
Staff no friendly
Stayed 1 night in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. Property is a basic hotel. Nothing special and nothing terrible. The location is top notch. Right across the street from the park and everywhere was walkable. Food and sights are right at your finger tips.
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID, Santa Catarina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niagara Falls (both american side and canadian side) are within walking distance of this property. You couldn't stay closer to the Niagara falls in any other hotel (on the american side). It wasn't clear when i made the reservation, but latter i figured out that the price included a breakfast buffett (egg, protein, coffee, waffles, bread, cereal, etc) The property includes a basic gym. I read some other reviews about some of the staff members being unpolite, but my opinion is that you will get what you give. If you spit bitter, you will get bitterness. Ask thing gentle and smile to the staff and you will get a smile back. Some other reviews complained about the cleanliness of the rooms, but our was clean. The only but is that the bath tube's floor looked stained and there was no mat on it. If you are driving your own car, there is plenty of space on their parking lot. If you are flying to BUF, just outside BUF you can ride a Flix bus, and it will leave you few feet from this hotel. Make your reservation for the Flix bus online, as there is high demand for it. Within the hotel property, there are a couple of food trucks offering indian options and american options (hot dogs, hamburgers, etc). This is pretty convenience, especially because they are open until late. A non-advertised gem of this hotel is that during the evening they offer a complimentary bowl of soup and coffe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is amazing! Had all the amenities and hot breakfast in the morning. Well kept, clean, and economical.
Stayed 1 night in Nov 2024

2/10 Terrible

Pradeep Kumar

Traveled with family
Liked: Property conditions & facilities, room comfort
There was no one at front office a time of checking, had to wait 30 mins before the attendant showed up. They have not returned the security deposit and I am not getting clear answers even after multiple follow ups
Stayed 2 nights in Nov 2024

8/10 Good

Hiren, Woodbridge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

6/10 Okay

Brett

Traveled with family
Disliked: Staff & service, property conditions & facilities
I liked how close this property was to Niagara Falls, it was very easy to walk to the vantage spots. The hotel was generally clean but very dated and run down, the night clerk when we checked in , basically ignored us and it was a major hassle for him to check us in at 8.30 pm at night. No blockout curtains in the room so people can see in , very noisy air conditioner had to turn off to get to sleep.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra, Chatsworth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most difficult thing was getting there after dark - the address (used for the GPS) is not the entrance to the hotel so we had to drive around to find it. Staff were very pleasant and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Falls, clean building, friendly staff
Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was within walking distance to most of the attractions of Niagra Falls.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sintayow

Great service
Stayed 1 night in Nov 2024

6/10 Okay

Daniela

Traveled with partner
Disliked: Staff & service
Broken curtains, bathroom door didn’t shut and make sure you chose State Park view. “City view” gets you a view of the parking lot.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dustin, Rochester ny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Contacting company in morning about being double charged for room.. this is theft
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Saleha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible, they had bugs on the bed, Bathroom lock was broken we got locked out, when we informed about the bug the front desk asked us to kill it and sleep on it, No microwave in the room, Asked us to use lobby microwave and it was filthy, molds all around so stinky,, Bed sheets were horrible, Stain on the comforter, when asked front desk she said it's not her job to see if room is clean or not and she cannot do anything about it.
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Amanda

Stayed 1 night in Oct 2024