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Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed, View (Niagara Falls View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, View (Niagara Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Room, 1 King Bed, View (Niagara Falls View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The property will be renovating from October 9 2024 to December 19 2024 (completion date subject to change). The following areas are affected:

  • Hallway

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

In addition to a full-service spa, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel features a water park (surcharge) and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 7578 square feet (704 square meters) include conference space. This Niagara Falls hotel also offers a casino, a fitness center, and spa services. Parking is available onsite for a surcharge.

  • Casino
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Water park access (surcharge)
  • Conference space
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Evening entertainment
  • Self parking (surcharge)
  • Sauna
  • Number of coffee shops/cafes - 1
  • Number of slot machines - 1700
  • Number of gaming tables - 40
  • Number of VIP gaming rooms - 1
  • Casino floor size square feet - 95000
  • Casino floor size square meters - 8826
  • Safe-deposit box at front desk
  • Conference space size (meters) - 704
  • Spa services on site
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 7578
  • Shopping on site
  • Ballroom
  • Reception hall
  • Total number of rooms - 234
  • Number of floors - 12
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Free casino shuttle

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Arcade/game room
  • Refrigerator (on request)

Room Amenities

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers 234 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and refrigerators can be requested.

  • Television
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room climate control (air conditioning)
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Refrigerator (on request)
  • Cable TV service
  • Flat-panel TV
  • TV size: 55
  • TV size measurement: inch
  • Refrigerator (surcharge)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • WiFi speed 25+ Mbps

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.

The Rainbow Room - This restaurant serves breakfast and lunch.

Prime Steakhouse - This steakhouse serves dinner only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a water park (surcharge), a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per night
  • 7.90 percent destination fee will be charged
  • Resort fee: CAD 18.03 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 24.95 for adults and CAD 14.95 for children
  • Self parking fee: CAD 40 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

LGBTQ friendly

Contactless check-out is available

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 9 AM to 9 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Crowne Plaza Hotel Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
  • Niagara Falls Crowne Plaza
  • Crowne Plaza Niagara Falls Fallsview Hotel
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
  • Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Hotel Reviews

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