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DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Niagara Falls New York

Breakfast, lunch and dinner served
Terrace/patio
Point of interest
Business center
Room, 1 King Bed, Jetted Tub, River View | Bathroom sink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
401 Buffalo Ave, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪4 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Rainbow Bridge
    ‪17 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub, River View (Balcony)

Room, 1 King Bed, Jetted Tub, River View (Balcony) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View (Balcony)

  • 495 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, River View

Room, 1 King Bed, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, River View

  • 398 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

  • 398 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, River View

  • 398 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View

  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, River View

Room, 2 Queen Beds, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, Balcony, River View

  • 495 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View

  • 495 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

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View from property

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  • Air conditioning
  • Gym
4.0 out of 5, Very Good, (1013)
The price is $89
per night
$120 total
includes taxes & fees
Apr 6 - Apr 7
Sheraton Niagara Falls

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

4-star hotel in Downtown Niagara Falls
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel Niagara Falls New York features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 16000 square feet (1486 square meters) include conference space. This Niagara Falls hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

DoubleTree by Hilton Hotel Niagara Falls New York is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Parkway Prime - This steakhouse serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Parkway Prime

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 8 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Stayed 1 night in Nov 2024

8/10 Good

Christina

Liked: Amenities
It was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

mitchell

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Monifa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicr hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Shelina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I'm so so so happy we stayed here.. so close to the casino but far enough. Room and bed was perfect.. also the restaurant had great drinks and food
Stayed 1 night in Nov 2024

10/10 Excellent

Lubov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lloyd W.

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet like I like it. I love the walk distance to the falls and other areas. Absolutely pleased with the attitude of the staff. I did not think if we are staying on the property we should be charged for parking. That wouldn’t stop me from going back but we shouldn’t be charged for parking.
Stayed 1 night in Nov 2024

2/10 Terrible

Adriana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were nice and easy to deal with the only thing i didn’t like was my room smelled terrible and the shower was gross looked like it haven't been cleaned in months.
Stayed 1 night in Nov 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the size of the room Liked the dining experience
Stayed 6 nights in Oct 2024

6/10 Okay

Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The view towards the river is beautiful and the room was very clean. 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagaara trip
Beautiful hotel. Breakfast 1st day had problem with incorrect order. Bar out of Jack Daniels for 3 days I finally bought and donated a bottle.
Stayed 4 nights in Nov 2024

4/10 Poor

Laurie

Traveled with family
Disliked: Property conditions & facilities
The hotel smelled like sewer on the 7th floor really bad. You have to pay for parking, the beds were horrible to sleep in and you could hear every noise in the hallways and neighbors room even with tv on
Stayed 1 night in Nov 2024

10/10 Excellent

CYNTHIA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only in town briefly for an event. To the front desk staff when I checked in and out was simply. They were warm, friendly and sooo helpful. When I plan my vacay to see the falls in 2025, I will make sure that I stay at this location.
Stayed 2 nights in Oct 2024

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Kristen

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

TERI, Crossville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the Niagara River. Walkable to the Falls. Nice staff. Very well-appointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Minor

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Windows were dirty, and mold in refrigerator. Other than that is was a good stay.
Stayed 3 nights in Nov 2024

8/10 Good

Dena

Traveled with family
Liked: Cleanliness, staff & service
It was nice that it wasn't right downtown. Close enough to get to everything. Downside the beds were horrendous. Wooden platforms that moved when getting on them. Thats the only thing that would keep me from rebooking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ingrid

Stayed 1 night in Oct 2024

8/10 Good

Serhii, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is definitely a good choice for those who want to explore Niagara Falls. My objective rating is 4 stars, because there are pros and cons. Pros: 1. Good location (close to the main attractions). 2. Comfortable, clean, and safe. 3. Attentive and friendly service staff, restaurant with good food. Upon check-in and check-out, the front desk offers various treats. It was very nice 😁. 4 affordable prices. Cons: 1. No bottled water in the room. How the hell can you not leave no one bottle of water for a few cents in the room with a coffee maker? Yes, there are vending machines with water on the floor for $ 3. It's not about money but about basic convenience. 2. The pool was dirty and it was not cleaned during our stay, so we could not use it. 3. Even though you book a room and are a member of the Hilton honors you cannot manage digital services (check-in, room selection, etc.) until you check in personally at the front desk. Overall, my family liked it and I definitely recommend this hotel as a good option for your vacation. I hope my objective review will be useful to others, as well as informative for management. Have a nice vacation!
Stayed 2 nights in Nov 2024

8/10 Good

karen

Stayed 1 night in Aug 2024

8/10 Good

Liza

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was great. Tasty food, polite staff. But there was a dirty jacuzzi and a lot of hair on the towels in the room.
Stayed 2 nights in Oct 2024