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DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Niagara Falls New York

Breakfast, lunch and dinner served
Terrace/patio
Room, 1 King Bed, Jetted Tub, River View | Bathroom sink
Business center
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
401 Buffalo Ave, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪4 min walk‬
  • Seneca Niagara Resort & Casino
    ‪7 min walk‬
  • Conference Center Niagara Falls
    ‪10 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub, River View (Balcony)

Room, 1 King Bed, Jetted Tub, River View (Balcony) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View (Balcony)

  • 495 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

43-inch LCD TV with cable channels, TV

Room, 1 King Bed, Refrigerator

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, River View

Room, 1 King Bed, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(14 reviews)
  • 398 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(36 reviews)
  • 398 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(20 reviews)
  • 398 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

43-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

43-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, River View

Room, 2 Queen Beds, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, Balcony, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Living area | 43-inch LCD TV with cable channels, TV

Room, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

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per night
$120 total
includes taxes & fees
Feb 2 - Feb 3
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About this property

DoubleTree by Hilton Hotel Niagara Falls New York

4-star hotel in Downtown Niagara Falls
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel Niagara Falls New York features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 16000 square feet (1486 square meters) include conference space. This Niagara Falls hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

DoubleTree by Hilton Hotel Niagara Falls New York is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Parkway Prime - This steakhouse serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Parkway Prime

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 8 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 562 out of 1003 reviews" "
Rating 8 - Good. 236 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jhonnatan

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, bed was comfortable, toilet seat was loose but maintenence fixed immediately, exhaust fan in bathroom didn't work, grout was stained in places, room was quiet, hot tub was great except for sand all over the seats, no microwave in room, mini fridge barely got cold, grounds were well maintained, bar and restaurant seemed very nice although we didn't patronize it. The charge for parking seems ridiculous for a, paying guest, pool was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Sep 2024

2/10 Terrible

Mohammed

Stayed 3 nights in Oct 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly
Stayed 1 night in Oct 2024

10/10 Excellent

elaine

Traveled with family
Liked: Amenities
The location was very close to attractions. Rooms were very nice and quiet. The restaurant and bar were great.
Stayed 3 nights in Oct 2024

8/10 Good

Heidi

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great place for Niagara Falls
The front desk staff were amazing! Super friendly and handled all our issues quickly. We did have some housekeeping problems but other than that it was a great stay.
Stayed 3 nights in Oct 2024

8/10 Good

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was outstanding at the hotel, but lacking if you call and speak to an operator. The dining selection at the restaurant inside was not kid friendly at all. The bed was too soft, and the pillows were flat, thin, and not great for sleeping on. We bought some at Target for our stay after the first night. The hotel was clean, quiet, and had a great view on the 4th floor balcony of our room. It was great for access to the walking trails around the state park.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Beautiful room and very convenient to lots of sightseeing. Concierge was wonderful in helping us book a day trip to the falls.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elsa

Traveled with partner
Liked: Staff & service, amenities
I liked the place and my suit but then when I went to shower I realized there was a mold on shower wall besides that it was okay.
Stayed 1 night in Sep 2024

8/10 Good

Nidhi

Traveled with family
Good for the view, meh for the experience
We got the river-facing rooms and were quite content with the views from the 7th and 8th floors + the proximity from everything else. The neighborhood felt very safe even after dark. The rooms are big but old-ish. Air-conditioning is old style so they make a loud noise when the compressor turns on. My only problem was the service. I had read mixed reviews about the staff already and totally understand why. I communicated with two front desk reps - one was extremely polite (Josh) and the other (name not known) lacked grace. I was also required to make multiple trips to pick up my own creamers and waters - of which waters apparently weren’t supposed to be given out. I was told that I might want to reconsider asking for any again because I could piss some staff member off. I mean I booked two rooms for two nights at $350 a night. The service felt subpar even for a budget hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay on our trip.
Stayed 3 nights in Sep 2024

10/10 Excellent

ASHISH

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Niranjan

Stayed 1 night in Sep 2024

8/10 Good

Durle, Garden rove

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and room!!
Stayed 1 night in Sep 2024

6/10 Okay

Vonesa

Traveled with partner
Disliked: Amenities
N/a
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within easy walking distance of the falls via walking paths through the river front park. Excellent restaurant and bar on first floor with indoor/outdoor seating. Nice pool and hot tub on lower level. Very friendly staff.
Stayed 4 nights in Sep 2024

8/10 Good

Vika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Everything was good
Stayed 2 nights in Sep 2024

10/10 Excellent

OLLIE

Stayed 2 nights in Sep 2024