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Empress Inn and Suites by The Falls

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Reception
Self parking (CAD 10.00 per day)
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
32-inch plasma TV with digital channels, TV, video-game console

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Queen Victoria Park
    5 min walk
  • Greg Frewin Theatre
    5 min walk
  • Skylon Tower
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Fallsview

Pool
Free WiFi
Restaurant
Air conditioning
3.3 out of 5, (2131)
The price is $57
per night
$74 total
includes taxes & fees
Dec 14 - Dec 15
Days Inn by Wyndham Fallsview

About this property

Empress Inn and Suites by The Falls

Niagara Falls hotel connected to a shopping center, walkable to Fallsview Casino
Along with a restaurant, this hotel has a bar/lounge and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video-game consoles. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This Victorian hotel also offers barbecue grills, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Empress Inn and Suites by The Falls has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
Empress Inn and Suites by The Falls has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 10 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

5.8
Rating 10 - Excellent. 144 out of 1071 reviews" "
Rating 8 - Good. 254 out of 1071 reviews" "
Rating 6 - Okay. 249 out of 1071 reviews" "
Rating 4 - Poor. 176 out of 1071 reviews" "
Rating 2 - Terrible. 248 out of 1071 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Melvin

Liked: Staff & service
Disliked: Cleanliness
The cleanliness wasn’t top tier. An average place to stay
Stayed 1 night in Aug 2024

8/10 Good

Shang

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ronan

Liked: Staff & service, property conditions & facilities
It was a decent stay, the bathroom was a bit dirty
Stayed 1 night in Aug 2024

6/10 Okay

Ritik

Traveled with group, Business traveler
Liked: Cleanliness
Okay
Stayed 1 night in Aug 2024

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Shang

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

MD Mamun

Stayed 2 nights in Aug 2024

2/10 Terrible

Staci

Stayed 1 night in Aug 2024

6/10 Okay

Anne Marie

Disliked: Property conditions & facilities
About what you'd expect for a bargain motel room. It was clean enough, but the shower fixtures need repair or replacement and there was a shortage of electrical outlets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Biji

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

4/10 Poor

Ebrahim

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Mohan

Na
Stayed 1 night in Aug 2024

4/10 Poor

Myra

Disliked: Cleanliness, staff & service, property conditions & facilities
There is a bed bug at room 218...i did not sleep well coz they're biting me on my sleeveless pajama..my 2friends were lucky to wear their longsleeves pair..
Stayed 1 night in Aug 2024

10/10 Excellent

John, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Seng

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service
Stayed 1 night in Aug 2024

4/10 Poor

Martha Luz

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Esta cerca de la parte central.
Stayed 1 night in Aug 2024

4/10 Poor

Myles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarabjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Clarence

Traveled with family
Liked: Staff & service
Decent room for family
Linen was clean and room was tidy, we stayed for 2 nights
Stayed 2 nights in Jul 2024

8/10 Good

Farhad

Traveled with family
Disliked: Property conditions & facilities
Convenient place near the central attractions, staff were friendly. Shower tap switch for hot water was broken but somehow usable, they never clean the air-condition filters (same experience last year) so little hard to get fresh air from them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ketan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property charge for parking a vehicle. That something not mentioned before booking.
Stayed 1 night in Aug 2024

6/10 Okay

Samir

Traveled with family
Stayed 2 nights in Aug 2024

4/10 Poor

Thao

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Saima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Hiram

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ng
Stayed 1 night in Aug 2024