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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Indoor pool
Lobby
Bar (on property)
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool

Explore the area

Map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Brock University
    ‪5 min walk‬
  • The Pen Centre
    ‪4 min drive‬
  • Welland Canal Lock 7
    ‪5 min drive‬
  • St. Catharines, ON (YCM-Niagara District)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 544 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot Tub
Breakfast included
Restaurant
4.0 out of 5, Very Good, (11183)
The price is $128
per night
$159 total
includes taxes & fees
Jan 25 - Jan 26
Embassy Suites by Hilton Niagara Falls Fallsview

About this property

Four Points by Sheraton St. Catharines Niagara Suites

Thorold hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. Housekeeping is available on request.
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton St. Catharines Niagara Suites features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 10 meeting rooms. Event facilities measuring 3350 square feet (311 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. Complimentary self parking is available on site, along with a car charging station.

Four Points by Sheraton St. Catharines Niagara Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 548 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Murray

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Generally a good stay for 2 nights, however garbage was not removed from the room after the first night and for 5 people registered not enough towels were provided. We had to get more off the cleaning cart. Also advertised was a mini fridge in each suite, but it was only a cooler, so did not keep drinks and food cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had their own restaurant which was very convenient. Very quiet and safe. Hotel was clean and staff were friendly.
Stayed 1 night in Oct 2024

8/10 Good

jason

Stayed 1 night in Sep 2024

8/10 Good

Chria

Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for the venue I was attending.
Stayed 1 night in Jul 2024

6/10 Okay

Omer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Guy

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We've been coming here for many years since it first open as Embassy West Suite. The rooms were immaculate and the property well maintained. The hotel also offered free breakfast buffet style and everything fresh. Our bathroom ceiling paint was peeling off and the window sil also needed to have it painted and repair the plaster. The scramble eggs were hard and unappetizing, my wife's bacon and sausages were cold and we were informed that breakfast was $26.00 each plus tax plus tip for a total of $59.98. My wife's pillow smelled men's cologne. We also noticed the outside interlock stone at the entrance were missing a few stones which could lead for someone to trip and injure themselves. We noticed many more deficiencies too many to mention in this review. Needless to say we won't be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Tak Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a word, yes.
Economical yet exquisite. Service was excellent. Couple of things in our room, which were not working were instantly solved. Will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Oct 2024

2/10 Terrible

Dhwanil

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Cara, Moose Creek

Stayed 3 nights in Aug 2024

6/10 Okay

Alisha

Liked: Staff & service
Pretty mid
Stayed 1 night in Oct 2024

4/10 Poor

Ken

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had three room reservations. Two were ready early which was nice. The third room was not ready at 3 nor was it ready at 4 when we left for our function. The rooms really need to be updated. There is no vanity in the washrooms. Just a three tiered metal basket craft holder. Not really safe for using electrical hair appliances- no where to safely place them. There is no closet either. Just a small armoire when you first walk into the room which is behind the door. It is no where near the bedroom. One good thing about the king suite was that the seating area was spacious.
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was perfect for a girls getaway. The only issue we had was the hockey teams that were allowed to run wild throughout the hotel all weekend. We tried to use the pool at 9pm at night after 10 minutes we were joined by 20 unsupervised 10 year old boys roughhousing. We ended up leaving after 10 minutes. We reported it to the front desk as we watched as one almost cracked his head on the side of the pool but nothing was done.
Stayed 3 nights in Sep 2024

8/10 Good

Aubrey

Traveled with family
Liked: Amenities
Great place
Stayed 1 night in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Nice spot. Comfortable room. Not cleaned at all in our 2 night stay. Had to ask to have towels refreshed and garbage removed
Stayed 3 nights in Sep 2024

2/10 Terrible

ERICA

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the absolute worst and most unsafe hotel stay I have ever had. We were in town for a wedding and there were youth hockey teams staying at the hotel as well. These kids were between the ages of 7-16 and it was at least 60 kids who were unattended while their parents/chaperones were drinking beer and playing loud music all night until 4:30am. These kids were running around the hotel with hockey sticks, smacking balls into hockey nets they set up in common hallways while guests were walking in the hallways. I tripped over 1 of them and a member of my family was hit in the face with a ball. The kids trashed the hotel pool, threw the pool lounge chairs into the pool and put shampoo all over the pool deck floors so people would slip. They had to shut down the pool and no guests could use it. Hospital staff did nothing but claimed they had security guards. I saw 1 security guard 1 time during my weekend stay and that was at 1am in the morning while he was hiding in the stairwell texting on his phone. This was the worst stay I have ever had in my life.
Stayed 3 nights in Sep 2024

8/10 Good

DARREN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of kids running around that security was trying to take care of. Elevators extremely slow once on them
Stayed 2 nights in Sep 2024

10/10 Excellent

Tara, Mono

Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was far to expensive for what you got
Stayed 1 night in Sep 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location while visiting family. It is surrounded by student housing, but zero issues with crowds of kids. I personally didn’t spend alot of time on the premises to expore everything the hotel offered, but it appeared other guests found lots to do. The room I had on the 4th floor was very quiet and I couldn’t hear alot of noise from the hallways. The room itself was spacious and clean, however, the king bed has seen better days, very worn in the middle. With that said, I would recommend this hotel and I would stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
A few more kitchen amenities would have been nice ie a few spoons, a few glasses (only Styrofoam coffee ones were there) kettle
Stayed 1 night in Sep 2024

8/10 Good

Hesham

Stayed 1 night in Aug 2024