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Glengate Hotel & Suites

2.0 star property

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Photo gallery for Glengate Hotel & Suites

Terrace/patio
Free daily on-the-go breakfast
Honeymoon Suite, Jetted Tub | Desk, blackout drapes, free cribs/infant beds, free WiFi
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
5534 Stanley Ave, Niagara Falls, ON, L2G3X2
  • Clifton Hill
    ‪8 min walk‬
  • Greg Frewin Theatre
    ‪10 min walk‬
  • Niagara SkyWheel
    ‪14 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Balcony

  • 275 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 225 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite, Jetted Tub

Honeymoon Suite, Jetted Tub | Desk, blackout drapes, free cribs/infant beds, free WiFi

Honeymoon Suite, Jetted Tub

  • 419 sq ft
  • City view
  • Sleeps 4
  • 1 King Sofa Bed

View all photos for Suite, Jetted Tub

Suite, Jetted Tub | Desk, blackout drapes, free cribs/infant beds, free WiFi

Suite, Jetted Tub

  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (4111)
The price is $49
per night
$62 total
includes taxes & fees
Mar 6 - Mar 7
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

About this property

Glengate Hotel & Suites

Hotel in Clifton Hill
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, ATM/banking services, and multilingual staff assistance are onsite.
Glengate Hotel & Suites offers 60 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Niagara Falls hotel also offers a vending machine, multilingual staff, and express check-in.

Glengate Hotel & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

Arabic, English, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CAD 400.00 per accommodation, per stay
  • Cash Breakage deposit: CAD 200.00 per stay for guests under 19 years old
  • Cash deposit for Spring Break: CAD 200.00 per stay for guests under 19 years old staying between 15 March - 21 March

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Glengate
Glengate Hotel
Glengate Hotel Niagara Falls
Glengate Niagara Falls
Glengate Hotel & Suites Hotel
Glengate Hotel & Suites Niagara Falls
Glengate Hotel & Suites Hotel Niagara Falls

Glengate Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

4/10 Poor

Melodie

Business traveler
Disliked: Cleanliness, staff & service
I wasn't planning to write a review, but the manager’s response to my issue has left me concerned for future guests. After staying one night, I woke up with 8 bites that worsened throughout the day, showing a distinct bed bug pattern. I informed the hotel manager, but they were in complete denial about the possibility of bed bugs and didn’t seem interested in investigating further. I also mentioned seeing another recent (October) review that confirmed my suspicions. My practitioner also confirmed it was likely bed bug bites due to the pattern and grouping of bites, as I developed an allergic reaction. My bites are still healing from last week. It’s troubling that the hotel didn’t take my concerns seriously, and I would urge future guests to be cautious. This is a of mid November, 2024
Stayed 1 night in Nov 2024

6/10 Okay

Annette

Traveled with partner
Parking was tricky
Stayed 1 night in Nov 2024

6/10 Okay

krystle

Traveled with partner
Liked: Staff & service
Basic room, could use some updating but worked for what we needed. Nothing fancy. Room was fine for those just looking for a place to sleep and be able to walk everywhere.
Stayed 4 nights in Nov 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pankaj

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. Stafff is very cooperative
Stayed 1 night in Nov 2024

6/10 Okay

Denisha

Stayed 1 night in Oct 2024

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Pkace - in Walking Distance
Always a good place to stay. Right besides a McDonald's? Two Minute Walk, to a Tim's? A Ten Minute Walk, to The Falls. What else, can Anyone, ask-for, in Niagara Falls?
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin

Stayed 1 night in Oct 2024

8/10 Good

Ihsan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel breakfast was great very clean only issue was not enough parking
Stayed 1 night in Nov 2024

6/10 Okay

michael

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures arnt accurate to what your given, the tv didn't work at first until someone came to "fix it" we then had only a few channels. The jet tub wasnt used because the drain plug was literally brown and the tub was gross looking and old. You could hear other guests in their rooms as well as every vehicle that drove past. The bed was an old spring mattress, well broken in and creviced towards the middle like a 200lb person slept on it every day for years. The A/C unit on max didn't work well leaving the room very hot. There was patches in the floor under the carpet that made creaking noises and shifted as you walked and there's a dozen air fresheners in the slow and jolty elevator.
Stayed 1 night in Nov 2024

8/10 Good

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issues is lack of parking. We enjoy our stay everytime, this is our third stay
Stayed 1 night in Nov 2024

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Glengate hotel is a very nice hotel to stay for the price. You get a nice clean room and a patio for a price you can’t beat anywhere else in the falls. I would recommend any one that is looking for a nice hotel to stay in on a budget. The people working at the counter are very helpful and friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
We had 9 rooms booked for a hockey team so price was right. Staff were great hotel looked as though it will fill our needs for the night. But then we woke up in the morning to most of the players having had bed bugs feast on them during the night while sleeping.
Stayed 1 night in Nov 2024

6/10 Okay

nicholas

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect as usual. This is our favourite hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Akhil

Stayed 1 night in Oct 2024

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Facilities look old, rooms aren’t clean, the carpet feels dirty. Personnel was friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Isaiah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay good breakfast the parking lot is kinda awkward but other then that was worth it
Stayed 1 night in Oct 2024

10/10 Excellent

Sana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT hotel
Stayed 4 nights in Oct 2024

8/10 Good

Amer

Stayed 2 nights in Oct 2024

8/10 Good

Kaylyn

Traveled with group
Liked: Staff & service, property conditions & facilities
Offered what we needed: a place to sleep and a breakfast in the morning. The rooms were clean, but dated. Parking was difficulty as the lot was full and had very small spaces.
Stayed 1 night in Oct 2024

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good room
Stayed 1 night in Oct 2024