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Harbour House

4.0 star property

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Photo gallery for Harbour House

Restaurant
Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Designer store
Front of property
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Shaw Festival Theatre
    ‪7 min walk‬
  • Peller Estates Winery
    ‪4 min drive‬
  • Jackson-Triggs Winery
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Land view from property

The Shaw Club Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is $156
per night
$183 total
includes taxes & fees
Mar 26 - Mar 27
The Shaw Club Hotel

About this property

Harbour House

4-star hotel in Old Town Historic District
This smoke-free hotel features a business center, a meeting room, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Harbour House is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1000 reviews
Rating 8 - Good. 180 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality. So friendly! Cozy property. Highly recommended!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay
Cozy and quiet
Stayed 1 night in Dec 2024

6/10 Okay

Stuart, Miami

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Stevie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk girl aliyah (i think) was amazing! Upon checking in she asked if we had any dinner plans for the night, we told her we were thinking about going to the Irish Harp and she immediately made reservations for us. We hor the best seats in the place right by the fireplace and an absolutely amazing night watching a live reading of hilarious xmas stories. The harbor house room itself is clean and cozy with a fireplace and jacuzzi tub and a bed roughly the size of a boxing ring. Oh and a view of the water. Thank you harbor house! Were definitely coming back!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen, Kitchener

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and the team that operates it are “top shelf”.
Stayed 1 night in Dec 2024

8/10 Good

Lynn, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodations and great service. Very comfortable bed and pillows! Excellent service.
Stayed 2 nights in Dec 2024

6/10 Okay

Jay

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful customer service. Breakfast is amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harbour House serves a lovely breakfast and has a wonderful shuttle service.
Stayed 1 night in Nov 2024

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cozy place to say- the service and amenities were great.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry & Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing and most everyone, with the exception of one very rude person at the front desk, very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, conveniently located boutique hotel with a walkable distance to the lake and the business district. A morning breakfast with quiche, pastries and coffee. Cheese and local wine served every day from 4 to 5. The front desk staff offered suggestions for restaurants and activities. They also made dinner reservations and coordinated transportation. Complimentary drop off and pick up from 5 until 10. Virtual concierge facilitates pick up from restaurants and also offered suggestions of things to do nearby. Best of the best experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yee

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's excellent especially the dog friendliness. The 4pm wine and cheese...maybe a bit more variety of crackers would enhance it.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Property conditions & facilities
Love HH the best!
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Just like home. We could not ask for a better two day stay!
Stayed 2 nights in Nov 2024

8/10 Good

Timothy

Stayed 1 night in Oct 2024

10/10 Excellent

Aleksandar

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and boutique size. Fourth time staying here. Very nice buffet breakfast included. Friday 4pm meet and greet was unfortunately jammed in the entrance foyer due to a staff gathering in the usual room used. This was less than ideal planning. Had to request the room be reset upon returning after being out all day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin, WEBSTER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, clean spacious rooms - breakfast was quite the spread!
Stayed 1 night in Nov 2024

10/10 Excellent

Beverley Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was cozy. Would have appreciated more food options in room and dining. Also, I know this is a preference but we really need to provide better toilet paper. For the price you pay per night, it needs luxury.
Stayed 2 nights in Oct 2024