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Harbour House

4.0 star property

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Photo gallery for Harbour House

Enjoy dining in this classic room with large windows, wooden flooring, and comfortable seating.
Cozy seating area with a fireplace, armchair, and glass coffee table.
Situated in a lush garden, this bench offers a serene atmosphere surrounded by a variety of flowering plants.
Harbour House features a traditional entrance with a red door and a white porch.
Enjoy a comfortable stay in this inviting room featuring a large bed, bedside table, and mirror.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Shaw Festival Theatre
    ‪8 min walk‬
  • Peller Estates Winery
    ‪3 min drive‬
  • Jackson-Triggs Winery
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪59 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(176 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Harbour House

4-star hotel in Old Town Historic District
This smoke-free hotel features a business center, a meeting room, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Harbour House is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1000 reviews
Rating 8 - Good. 166 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth time staying here. Room amazing. Ended up in a suite which I love. Bed amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and the staff were amazing. Would definitely stay there again.
Stayed 1 night in Apr 2025

6/10 Okay

Carla

Traveled with partner
Liked: Cleanliness
I choose this location based on the rave reviews, although I would say our stay did not meet my expectations.Room temperature was either too hot or too cold. Had issues with the TV, as the volume was set at one control and was very loud. Staff tried to fix it, but took time to try and get it fixed, and ended up not being able to adjust with the remote. I upgrade the room to a Superior room, but would say the layout was a bit awkward; TV was far from the bed and sitting area was not cozy, as it was 2 arm chairs - a love seat and ottoman may have been more comfortable. Bed was not very comfortable, and pillows were quite firm, a softer option would have been great. Washroom shower was very low pressure, and again, fan in washroom was super hot. In room coffee was a nespresso machine & capsules, however water bottles may have been a nice added touch. Parking was great and convenient. Breakfast was good, and over stay was good. Not sure the value was there for the price we paid, and would most likely try another hotel/inn, if we returned to NOTL.

10/10 Excellent

Kelly

Stayed 3 nights in Apr 2025

10/10 Excellent

Elsie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love Harbour House since my first visit 20 years ago. The room has great layout, clean and spacious, environment is pleasant and quiet ambience, Nice to walk around the lake as well as convenient to go on the main street to shop and eat. Staff are all friendly and courteous. Their new virtual assistant tool is super helpful!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Convenient for one night stay

Overall had a pleasant experience. We stayed for one night in the premium king room. The fireplace was cozy as well as the bed. The bathroom was a bit run-down with outdated tiling, leaky faucet, and hissing toilet. One of the bathrobes had makeup residue and I’m not even sure if it was cleaned. The included breakfast was convenient, but a simple menu with croissants, bagels, pastries, blueberry bread pudding, overcooked egg casserole, deli meat, cheese, yogurt, and basic cut up fruit. Reception staff and breakfast server were all very friendly and courteous. It worked for the one night stay, but may choose a more modern hotel next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Andris, Oakville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the over-all feel of the property. Checkin and checkout was flawless. Staff were welcoming, room was quite comfortable, the fireplace was an excellent touch. Had trouble with the wifi (not likely the hotel’s fault, probably mine), the TV remote did not want to turn the volume down, and was unable to use the alarm clock to charge my devices by plug or USB cable. Easily able to overlook these things, however, as the whole room was incredibly comfortable. Continental breakfast was probably the nicest continental breakfast we have had in a long time.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small size makes it feel cozy. Checkin cookie was a good surprise.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Stayed 4 nights in Mar 2025

10/10 Excellent

jeff

Stayed 3 nights in Mar 2025

10/10 Excellent

Yaro

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most welcoming and the location is perfect.
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Communicated to the desk staff concerns with the functionality of items in the room. No ability to use the fireplace and an obvious issue with the shower unit (leaking badly and general disrepair of the control knobs). Unfortunately the fact that we had booked through a third party made for zero accommodation for our inconveniences. Very nice breakfast situation and polite, courteous staff. All things considered we will not be choosing to stay here in future.
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!.. Celebrated my wife's birthday and we took our dog Marcel. Everyone loved it.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a valentine weekend. Staff greeted on arrival. Was lots of close shops and places to eat close by. Room was gorgeous and the spread for breakfast was lovely and the staff working during the breakfast time very nice. 10/10 will be back again!
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quiet. Excellent breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice check in easy and hassle free very quiet property
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful room. Exceptional staff.Delicious breakfast. Very cold and icy outside and elevator in parking area wasn't working. Had to walk up slippery hill to get into lobby carrying suitcases.
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Would go there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Winter Stay

Excellent stay at Harbour House! Very cozy stay during the winter storm, so nice to relax by the fire place. Many nice touches like a delicious breakfast, wine/cheese tasting and complimentary shuttle to dinner. Walking distance to downtown, we look forward to staying here again.
Stayed 2 nights in Feb 2025