Harbour House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Harbour House

Restaurant
Designer store
Front of property
Reception
Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Simcoe Park
    5 min walk
  • Royal Queens Park
    6 min walk
  • St. Vincent De Paul Church
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    58 min drive

Room options

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Harbour House

4-star hotel in Old Town Historic District
This smoke-free hotel features a business center, a meeting room, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Harbour House is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1077 reviews" "
Rating 8 - Good. 193 out of 1077 reviews" "
Rating 6 - Okay. 58 out of 1077 reviews" "
Rating 4 - Poor. 18 out of 1077 reviews" "
Rating 2 - Terrible. 10 out of 1077 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location away from the busyness of the town center. Easy to walk to theatre or town and restaurants. Plus there was a shuttle. Breakfast was flavorful and plentiful. We were however surprised by the canine guests.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great people!
Stayed 1 night in Aug 2024

10/10 Excellent

rudolph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located and is in walking distance to shopping and dinning. The staff at the Inn were extremely attentive and professional. I would highly recommend this inn to any one visiting the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. The breakfast is AMAZING!! and the staff is so friendly, helpful, and pleasant. We didn’t need to use the shuttle service, but it’s such a convenient option to have. We’ll definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quaint place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful and very helpful. Having the shuttle service was so convenient and made going out for dinner very easy. Nice to have coffee available in the lobby in the morning and having breakfast included is great. The lobby is a bit tired but comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dissappointed on breakfast starting at 8:00 a.m. We had to leave before 8:00 both mornings so very disappointing. Also, 4:00- 5:00 wine tasting, same wine both days and when you don't like Chardonnay but want white, you were out of luck both days.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Char

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Nice rooms, comfortable beds. You are warmly welcomed and the breakfasts have great variety and friendly helpful people working there. Shuttles are offered and the drivers are very helpful and kind. Everyone is helpful providing information for resources in the area. Would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet at night.
Stayed 2 nights in Aug 2024

6/10 Okay

James

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is conveniently located to the lakeshore and all NOTL has to offer. This property has seen better days. Interior decor and furnishings are tired, worn and needs updating. Front of house staff could use a refresher on customer service. Housekeeping staff were very nice and helpful. The shower leaked all over the bathroom floor and had mold, TV was like 15years old and not Smart TV so no streaming options. WIFI is extremely slow. Breakfast was mediocre at best. We ended up only eating breakfast on morning during our 3 day stay and opted for the Stagecoach restaurant instead. (Which was delicious and very welcoming) There are way better boutique options in NOTL area, that we would choose on our next trip. Choose wisely!
Stayed 3 nights in Aug 2024

6/10 Okay

Audrey

Liked: Cleanliness, staff & service
Friendly staff in a dated hotel
Helpful and friendly staff and a lovely clean room. We felt that the hotel was very dated and in need of a major upgrade. Because of this we didn’t feel that it offered good value for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff were amazing. Shuttle was very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anny

Stayed 2 nights in Aug 2024

10/10 Excellent

Ingo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close the river and lake. Easy to walk into town for shopping and dining.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marian, Eatonton

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quaint inn. Wonderful location!
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I brought my dog. The hotel provided a dog bed, dishes and treats for him This town is so walkable and the hotel was close to the town center The breakfast was good and the coffee was in the lobby by 530 am!!! This was so nice I will definitely return to this hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Aline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fabulous family trip! The staff was incredible!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Niagara on the Lake Hotel
Great hotel on water near the Shaw Festival. Great breakfast and free Parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2024