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Harbour House

4.0 star property

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Photo gallery for Harbour House

Restaurant
Reception
Front of property
Designer store
Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Shaw Festival Theatre
    ‪7 min walk‬
  • Peller Estates Winery
    ‪4 min drive‬
  • Jackson-Triggs Winery
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, (1003)
The price is $119
per night
$140 total
includes taxes & fees
Apr 27 - Apr 28
The Shaw Club Hotel

About this property

Harbour House

4-star hotel in Old Town Historic District
This smoke-free hotel features a business center, a meeting room, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Harbour House is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 180 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect get away
My husband and I visited Niagara on the Lake for our mini honeymoon and the Harbor House was the perfect place for us. It was quiet and private while still being close to town. We loved the shuttle service that came with our stay and the staff was very nice and a wealth of information!
Stayed 3 nights in Jan 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service
Pet friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer and Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of our favourite boutique hotels to visit
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Outstanding service and friendliness
Great stay. Most friendly staff we have ever experienced. Made me proud of Canadian business that tries so hard to accommodate guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff. Clean and comfortable room. Chat service for any questions or problems. Great experience so far!
Stayed 1 night in Dec 2024

10/10 Excellent

Trish

Traveled with partner
Liked: Staff & service, property conditions & facilities
Love this place. Will be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ritesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience Staff were amazing. Very delicious breakfast Rooms were big and spacious. Will come back again
Stayed 1 night in Dec 2024

10/10 Excellent

Raveen

Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
A very impressive first visit
Stayed 1 night in Dec 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Raveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing in every way!
Amazing in every way. The people here are lovely. They offer a great breakfast, wine and cheeze night and free shittle service to anywhere you want to go. We will be back !
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was very disappointed with the room but I was fortunate that another was available that suited me much more the layout of the room was better and rather that French doors like the first suite this had windows that I could open for some fresh air. It was a bit too close to the ice machine and I wish the bathroom had a night light and that you could control the fireplace it is either full on or off no mid point
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and was nicely decorated. Staff was outstanding. Upon check in we were offered fresh cookies which was such a sweet touch. Having the shuttle as an option is a huge bonus to this property!
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been coming here for over 10 years, usually the weekend before the Christmas week. They never fail to impress with great customer service, and the best breakfast. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Homayoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
We are very pleased with our stay. the hotel was very clean and cosey and beautifully designed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ihar

Stayed 1 night in Dec 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harbour House is a very cozy place. There is a convenient shuttle to get you to restaurants. Lots of free parking. The breakfast was lovely. The rooms are very spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, room comfort
The staff was wonderful. Very friendly and accommodating. We love staying there.
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful experience. Perfect place to stay to celebrate our anniversary. Staff were excellent friendly and helpful at all times. The shuttle service is so convenient, no drinking and driving.
Stayed 4 nights in Dec 2024