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Harbour House

4.0 star property

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Photo gallery for Harbour House

Restaurant
Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Designer store
Front of property
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Simcoe Park
    ‪5 min walk‬
  • Royal Queens Park
    ‪6 min walk‬
  • St. Vincent De Paul Church
    ‪6 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

  • Sleeps 2
  • 1 King Bed

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Property entrance

The Shaw Club Hotel

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  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, (1001)
The price is $134
per night
$157 total
includes taxes & fees
Feb 23 - Feb 24
The Shaw Club Hotel

About this property

Harbour House

4-star hotel in Old Town Historic District
This smoke-free hotel features a business center, a meeting room, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Harbour House is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1004 reviews
Rating 8 - Good. 184 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and boutique size. Fourth time staying here. Very nice buffet breakfast included. Friday 4pm meet and greet was unfortunately jammed in the entrance foyer due to a staff gathering in the usual room used. This was less than ideal planning. Had to request the room be reset upon returning after being out all day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin, WEBSTER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, clean spacious rooms - breakfast was quite the spread!
Stayed 1 night in Nov 2024

10/10 Excellent

Beverley Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was cozy. Would have appreciated more food options in room and dining. Also, I know this is a preference but we really need to provide better toilet paper. For the price you pay per night, it needs luxury.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this beautiful location. The staff was very friendly, the breakfast options great and our room with a fireplace overlooking the lake was amazing. They have a shuttle service in the evenings around the town until 10:00PM that we used to go out to eat. There’s a little patio off the lobby which we used to enjoy our coffee during the warm weekend. Definitely would return on our next visit to this charming place!
Stayed 2 nights in Oct 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location. Shuttle and breakfast a plus
Stayed 2 nights in Nov 2024

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to returning
We had an amazing stay at Harbour House. The room was spacious, clean and very comfortable. The staff was friendly and helpful. The breakfast was delicious. In short, this is one of the best places we have ever stayed.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

J Scott

Great Location but the small things matter
Great location you can walk everywhere but a few small things contribute to the lower rating. Our room had a peekaboo view of the lake but the window (on the outside) was covered with bugs/dirt/cobwebs. We moved the plant by the window to open the blinds all the way and the floor was dirty so that’s why cleanliness got a 3. We filled the jet tub in our bathroom and then tried to start the jets - we smelt a motor burning smell so called for help, they were apologetic and offered maintenance within the hour but it was later in the evening and tub was full so we said no thanks, they never contacted us again for maintenance to come while we were out through the next day so it was not repaired. They offer a shuttle service to go in to town for supper, my husband has a bad back so I walked ahead to the restaurant and he was going to go on the shuttle but another couple was in the shuttle and even though there was an empty seat the driver wouldn’t take my husband until after she dropped the other couple off and then would come back for him - time wise it was quicker for him and his back to just walk the 8 minutes into town instead of waiting for her to come back and get him - (the two restaurants were only two blocks apart). They have a wine tasting in the lobby with a three tastes each limit - which is fine - but when she announced she was closing if anyone wanted anything I asked for another white and she angrily and loudly said “this is a wine TASTING”. I was so embarrassed
Stayed 2 nights in Oct 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Nice, historic property with a good location.
Stayed 5 nights in Oct 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, nice breakfast, everything was wonderful
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was very courteous
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place. We will be back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and the staff went out of their way for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Catherin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. We stayed in a large room on the 3 rd floor with a fireplace. Amazing! Nicely located with a short, beautiful walk to downtown. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Our room was spacious and very comfortable. Included breakfast was delicious and shuttle service after 5 pm was a definite perk. Wine tasting from 4-5pm was lovely.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

For the amount paid for sure we won’t be staying here again
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful stay
A delightful stay at this hotel. The entire staff was extremely friendly and accomodating. The shuttle service in the evening was conveniet and appreciated. Would love to return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 1 night in Oct 2024