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Hilton Garden Inn Niagara-on-the-Lake

3.0 star property

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Photo gallery for Hilton Garden Inn Niagara-on-the-Lake

Terrace/patio
Breakfast and dinner served, American cuisine
Exterior
Room, 1 King Bed, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Pet friendly

Explore the area

Map
500 York Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪14 min walk‬
  • Outlet Collection at Niagara
    ‪18 min walk‬
  • Royal Niagara Golf Club
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area | LCD TV, pay movies

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room With 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room With 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Holiday Inn Express Niagara-On-The-Lake by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1498)
The price is $171
per night
$201 total
includes taxes & fees
Apr 4 - Apr 5
Holiday Inn Express Niagara-On-The-Lake by IHG

About this property

Hilton Garden Inn Niagara-on-the-Lake

3-star hotel in Glendale
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Niagara-on-the-Lake offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Niagara-on-the-Lake features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. Event facilities measuring 3970 square feet (369 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Niagara-on-the-Lake is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Garden Grille and Bar - Onsite bar. Open daily.

Languages

Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 12 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille and Bar
  • Garden Grille and Bar

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,970 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 23 for adults, and CAD 10 to 15 for children
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake
Niagara-on-the-Lake Hilton Garden Inn
Hilton Garden Inn Niagara-on-the-Lake Hotel
Niagara-On-The-Lake Hilton
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Hilton Garden Inn Niagara on the Lake
Hilton Garden Niagara On The
Hilton Garden Inn Niagara-on-the-Lake Hotel
Hilton Garden Inn Niagara-on-the-Lake Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake Hotel Niagara-on-the-Lake

Hilton Garden Inn Niagara-on-the-Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, everything as expected.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, and comfortable! Definitely will be coming back :)
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a repeat stay for us. Close to outlets, Shaw Festival and border. Spacious, clean, convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Walter, Sidney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one and only thing we did not like were the kids playing in the pool till 10:30 pm with loud music , then it quit , then they decided to have a group meeting in front of our bedroom door , that's when I got out of bed and told them to take it to their rooms ,these kids were there for a hockey tournament, I noticed a front staff member also telling them to go to their rooms , I believe her name was Dianne. You could here them running back and forth up stairs still at 12. Next day we went to have some dinner and drinks and the bartender Donna asked how our stay was ,we explained what happened, and she apologized to us , she went right over to Dianne and told her the situation of last night. Dianne came over to apologize to and asked how they could make it up to us , we told them we did not want anything, just that their parents should of showed more respect for the hotel guess. Great staff members, Donna and Dianne.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kendall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

We really enjoyed our stay at this hotel. The staff were wonderful and our room was clean and quiet. Our daily breakfast was great and we also enjoyed a delicious dinner at the restaurant. We will be returning for our 61st wedding anniversary.
Stayed 3 nights in Nov 2024

8/10 Good

KWAI WO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Property conditions & facilities
Great place to stay! Very clean and staff very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

SAMMIE

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good, no worries, easy peasy
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway and gas, food, outlet mall
Stayed 1 night in Nov 2024

10/10 Excellent

Mark, Elk Grove Village

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I've been to a lot of Hilton Garden Inns and this is the best one I have ever stayed at! The staff was so wonderful, rooms were clean and comfortable, shower had good pressure, pool and hot tub were open extended hours, and breakfast was amazing (for a fee). This hotel is located to many convenient dining and shopping options as well as wineriesIt's not worth staying at Niagara Falls and paying for all those amenities extra fees just to look out a window at Niagara Falls. With all the money you save here, it's worth paying the parking day fee of CAD 35 at Table Rock Center and using the WEGO to get around for sightseeing. If you really want to have that effect of staying at a Niagara Fallshotel with view of the Falls, then stay one night at Sheraton (what we did) and spend the rest of the time offsite.
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brandice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff where friendly, bed was comfy and room was clean. Was there for a conference and came back to the hotel a couple times during the day and evening to find there was no parking. Only negative.
Stayed 2 nights in Nov 2024

6/10 Okay

Kathi

Liked: Staff & service
good location needs updating
Stayed 2 nights in Oct 2024

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Scenic and quiet
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 3 nights in Oct 2024

8/10 Good

Rock

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

RON

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Beds are comfy Loved the hot tub Front desk ladies were so sweet and helpfull Lovejot and another lovely lady! I would come here again
Stayed 2 nights in Oct 2024

4/10 Poor

Sandra

Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Belinda

Traveled with partner
Liked: Amenities
The staff was so nice and the hotel was very clean. The hotel’s location made it easy to access so many things around Niagara-on-the-Lake.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it. It was close to Niagara-on-the-lake.
Stayed 1 night in Oct 2024