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Hilton Garden Inn Niagara-on-the-Lake

3.0 star property

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Photo gallery for Hilton Garden Inn Niagara-on-the-Lake

Terrace/patio
Lobby
Room, 1 King Bed, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pool
$155
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
500 York Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪13 min walk‬
  • Outlet Collection at Niagara
    ‪16 min walk‬
  • Royal Niagara Golf Club
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area | LCD TV, pay movies

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(118 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room With 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room With 1 King Bed

9.2 out of 10
Wonderful
(84 reviews)
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, 1,702 reviews
Holiday Inn Express Niagara-On-The-Lake by IHG

About this property

Hilton Garden Inn Niagara-on-the-Lake

3-star hotel in Glendale
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Niagara-on-the-Lake offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Niagara-on-the-Lake features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. Event facilities measuring 3970 square feet (369 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Niagara-on-the-Lake is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Garden Grille and Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 12 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille and Bar
  • Garden Grille and Bar

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,970 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 23 for adults, and CAD 10 to 15 for children
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake
Niagara-on-the-Lake Hilton Garden Inn
Hilton Garden Inn Niagara-on-the-Lake Hotel
Niagara-On-The-Lake Hilton
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Hilton Garden Inn Niagara on the Lake
Hilton Garden Niagara On The
Hilton Garden Inn Niagara-on-the-Lake Hotel
Hilton Garden Inn Niagara-on-the-Lake Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake Hotel Niagara-on-the-Lake

Hilton Garden Inn Niagara-on-the-Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
VERY polite and Professional staff accommodated our Every request.
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
We liked that it was a smaller hotel. No wait for elevators, lots parking. Great breakfast. We didnt get to have a dinner. Rooms were clean. All staff were helpful courteous, especially our waitress at breakfast, unfortunately i can't remember her name. Definately recommend!
Stayed 3 nights in May 2025

8/10 Good

Danyelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was lovely, amazing customer service experience and general interactions were great. We had a room with the jetted tub which was lovely! There were two quirks we noticed about the room, the first being that there was a sliding door to the washroom that didn’t properly remain closed and the base of the bed appeared to be steel. Moving in the middle of the night was a bit annoying as the sound kept waking me up. Overall though, great place, well maintained, peaceful and amazing staff!!!
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always helpful and friendly. The breakfast was great
Stayed 1 night in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet hotel with a wonderful morning buffet and cook to order breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Pat and Bob

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed was comfortable. When arriving late, the parking lot can be very crowded and perhaps a few extra spaces during the busy times would be appreciated by guests.
Stayed 2 nights in May 2025

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was so comfortable, room was very quiet and clean. Staff super friendly and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Davis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Niagara.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One hour after we left, we called the hotel because we left our Samsung charger in the room and it has been impossible to get an answer from the front desk or housekeeping
Stayed 1 night in May 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only piece of feedback is that the tiolet had very poor pressure.
Stayed 1 night in May 2025

10/10 Excellent

Bradley, Oshawa

Liked: Cleanliness, property conditions & facilities
Clean, attractive. Well outfitted gym. J1772 EV charger.
Stayed 1 night in May 2025

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff .
Stayed 3 nights in May 2025

8/10 Good

Palak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family has a nice time at the hotel. The pool and the hot tub were really clean and well maintained.
Stayed 1 night in May 2025

10/10 Excellent

Naomi

Stayed 1 night in May 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Susi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, pleasant staff. Lovely breakfast for a very reasonable price. Christina was an excellent server!
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Just overnight, but staff was very friendly
Stayed 1 night in May 2025

8/10 Good

Bandana

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Hillary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Marni

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever
Stayed 1 night in Apr 2025

6/10 Okay

Nigel, Mississauga

Traveled with partner
Liked: Staff & service
Staff were good overall although not very responsive to requests such as extra pillows as we had to call twice for the service , property looks quite dated now as I have been here several times over last 10 years.
Stayed 1 night in Apr 2025