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Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Island - Niagara Falls by IHG

Relax in a stylish room with a large bed, sofa, and coffee table.
Welcome to our hotel lobby, featuring a spacious reception area with a digital counter, comfortable seating, and a bar area with shelves displaying items.
Relax on the deck overlooking the serene water view.
Welcome to Holiday Inn Express, featuring a modern architectural design with a covered entrance and beautifully maintained grounds.
Enjoy a diverse spread of international cuisine at our buffet, featuring multiple serving stations with clear glass covers and labeled signs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
$168
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
2761 Long Road, Grand Island, NY, 14072
  • Fashion Outlets of Niagara Falls
    ‪5 min drive‬
  • Niagara Falls State Park
    ‪8 min drive‬
  • Seneca Niagara Resort & Casino
    ‪9 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Compact room with kitchenette, desk, and air conditioning for a convenient stay.

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Transfer Shower (Communications)

Shower stall with handheld showerhead, towel rack, and step stool for accessibility.

Standard Room, 2 Queen Beds, Transfer Shower (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Compact room with kitchenette, desk, and air conditioning for a convenient stay.

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(43 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Compact room with kitchenette, desk, and air conditioning for a convenient stay.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Compact room with kitchenette, desk, and air conditioning for a convenient stay.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Compact room with kitchenette, desk, and air conditioning for a convenient stay.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Balcony)

Compact room with kitchenette, desk, and air conditioning for a convenient stay.

Standard Room, 1 King Bed, Balcony (Balcony)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Enjoy a refreshing shower experience with a handheld showerhead and shower attachment, plus a convenient stool for added support.

Suite, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Compact room with kitchenette, desk, and air conditioning for a convenient stay.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Guests enter a welcoming space with a covered waiting area.

Cambria Hotel Niagara Falls

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1438)
$204 nightly
The price is $204 total
includes taxes & fees
Cambria Hotel Niagara Falls

About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Grand Island hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Grand Island - Niagara Falls by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Grand Island - Niagara Falls by IHG has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 827 out of 1336 reviews
Rating 8 - Good. 302 out of 1336 reviews
Rating 6 - Okay. 107 out of 1336 reviews
Rating 4 - Poor. 46 out of 1336 reviews
Rating 2 - Terrible. 54 out of 1336 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kamila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be more friendly
Stayed 1 night in May 2025

2/10 Terrible

Surya

Stayed 1 night in May 2025

10/10 Excellent

Swapnil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot parking with ev charging options.
Stayed 1 night in May 2025

8/10 Good

Rajneesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a good stay
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mirem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno ese hotel muy limpio y espacioso
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Shelby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the looks of Holiday Inns. It was the perfect area to get around. There needs to be some upgrades. The road and parking lots need repaving
Stayed 2 nights in May 2025

10/10 Excellent

Beatrice

Liked: Staff & service, property conditions & facilities
Everyone was lovely .
Stayed 1 night in May 2025

10/10 Excellent

Kowsillia

Liked: Cleanliness, staff & service, property conditions & facilities
Cover all great
Stayed 2 nights in Apr 2025

10/10 Excellent

G K, Jamaica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Amenities
Rooftop Bistro was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in May 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Jamal at the front desk was lovely, warm, welcoming and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Syed, yorkville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Needed a room for the night while our home was being staged for an open house. Room was spacious and clean. Initial room's wall AC unit was not cooling the room but we were moved to a larger room with a working unit. Kids enjoyed the pool. The food at the Burrata restaurant was disappointing and the free breakfast was satisfying enough. Overall it was a good option to have available close to home to accommodate us in a pinch.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, the inside resteraunt was overlly expensive and false advertised food portions. Got a personal sized pizza that was supposed to be 13 inches.
Stayed 1 night in Apr 2025

2/10 Terrible

Mainu

Disliked: Staff & service, property conditions & facilities
No refund for
Stayed 2 nights in Apr 2025

2/10 Terrible

Gregory

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pool did not seem clean no towels feces in shower in room food too salty room carpet stain call front about both. staff were cold or indifference... would want a full refund worst of my life...
Stayed 3 nights in Apr 2025

8/10 Good

MATTHEW, Perry

Traveled with partner
Liked: Cleanliness, staff & service
Only complaint was shower hardware was in pretty rough working condition and elevator did not work well at all. It rested on floor 3 rather than the lobby floor and took forever to come down even when no one was using it. Breakfast staff was really friendly.
Stayed 5 nights in Apr 2025

2/10 Terrible

George

Stayed 1 night in Apr 2025

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The key didn't work we have to change it staff friendly I liked the place very much.
Stayed 1 night in Apr 2025

10/10 Excellent

Leann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Apr 2025

8/10 Good

Romer

Traveled with family

Good experience, but watch out that they will hear

The place is clean and neat. Breakfast is bad. The coffee machine is great. Bed is not the best. The walls were poorly insulated so you can hear neighbors and pretty sure the neighbors can hear you. Privacy is not the best. The room is very clean so that part is covered. The elevator is very good. They have 2 so going up and down is not a problem. We had an issue in which there were not towels at the pool so we had to wait several minutes until they came with a load. Great location and parking.
Stayed 2 nights in Apr 2025

8/10 Good

Carla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again!!

Housekeeping staff was very friendly. All but one front desk clerk was helpful and accommodating. Breakfast was good. Pool was nice. Rooftop bar was fun.
Stayed 3 nights in Apr 2025