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Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Island - Niagara Falls by IHG

Premium bedding, in-room safe, desk, blackout drapes
Free daily on-the-go breakfast
Lobby
Rooftop terrace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
$69
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
2761 Long Road, Grand Island, NY, 14072
  • Place, Buckhorn Island State Park
    ‪3 min walk‬
  • Place, Niagara Falls State Park
    ‪6 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪8 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Balcony)

Room amenity

Standard Room, 1 King Bed, Balcony (Balcony)

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(77 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Cambria Hotel Niagara Falls
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,812 reviews
Cambria Hotel Niagara Falls

About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Grand Island hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Grand Island - Niagara Falls by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Grand Island - Niagara Falls by IHG has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 979 out of 1556 reviews
Rating 8 - Good. 349 out of 1556 reviews
Rating 6 - Okay. 118 out of 1556 reviews
Rating 4 - Poor. 50 out of 1556 reviews
Rating 2 - Terrible. 60 out of 1556 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

shelby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to the falls and other activities. Family friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Merilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room, very clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, good coffee! Front desk staff very helpful and personable! Thank you (Jamel??? I am sorry I didn’t write your name down) the nice young man working who was there when we checked in and checked out, thank you for your customer service!
Stayed 2 nights in Aug 2025

8/10 Good

Kenton

Stayed 2 nights in Aug 2025

10/10 Excellent

Lwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn is always great choice
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ganesh

Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very helpful desk attendants! Clean and nice rooms; quality hotel at good prices.
Stayed 1 night in Aug 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Traveled with family
Stayed 1 night in Aug 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk guy wasnt very welcoming.
Stayed 1 night in Aug 2025

8/10 Good

DARLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Roxanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of money

Hotel is nice, till you get to the room… Water dripped outta shower head when trying to use… Contacted the front desk was told they don’t have maintenance at 6pm on a Thursday and it was never looked at… Tried the roof top Bistro horrible food, got pizza and wings took over a hr for our food to come out and was all brought out at different times pizza came out and 15 minutes later 10 wings came out 5 minutes later the rest of the wings came out… While this is a roof top restaurant it was open to the public to sit outside as half of the rooftop area was being replaced… Hotel room had the worse smell of skunk… Breakfast was cold, to the point was not edible… Will never return… Definitely not worth the amount of money that was charged
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Stayed 1 night in Aug 2025

10/10 Excellent

Rohit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for Niagara Falls visitors
Stayed 1 night in Aug 2025

4/10 Poor

anup

Disliked: Staff & service
Overall the property is fine but it lacks cleanliness and staff is super Rude. They conveniently dodge questions and no straight answers provided at reception.
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This property isn't easy to find. However, we arrived late, the beds were comfortable, the staff were inviting, and they had a good breakfast in the morning. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was awesome, specially Jamal, very nice and welcoming. Breakfast was execellent. Breakfast staff was very nice also.Our Kids enjoyed the pool!
Stayed 1 night in Aug 2025

8/10 Good

Mohammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lift was issue in bit some time takes time to run good was good they should put some halal food in breakfast many
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Disliked: Cleanliness, staff & service
Stayed 8 nights in Jul 2025