See all properties

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Free buffet breakfast on weekdays
BBQ/picnic area
Lobby
Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
$79
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Niagara Aerospace Museum
    ‪5 min walk‬
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds

7.0 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Premium bedding, in-room safe, desk, blackout drapes
Holiday Inn Express Grand Island - Niagara Falls by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,583 reviews
Holiday Inn Express Grand Island - Niagara Falls by IHG

About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Niagara Falls hotel close to Fashion Outlets of Niagara Falls
Along with a 24-hour fitness center, this hotel has a business center and a meeting room. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is served on weekdays. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10.80 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 7 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Bhagath Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Lynn

Stayed 2 nights in Aug 2025

8/10 Good

Charmaine

Liked: Cleanliness, staff & service
The staff was very helpful to accommodate us with luggage storage, and late check out.
Stayed 2 nights in Aug 2025

6/10 Okay

Johanna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and store luggage
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Aug 2025

2/10 Terrible

Dawn

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property was absolutely disgusting. The smell was atrocious. We only needed to stay just to sleep for a flight or I would have been out money and left. The pillows were so bad and smelly that you couldn’t even use them.
Stayed 1 night in Aug 2025

2/10 Terrible

Rajyalakshmi

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Evelyn

Stayed 1 night in Aug 2025

10/10 Excellent

Shabnam

Stayed 1 night in Aug 2025

6/10 Okay

John

Traveled with partner
Disliked: Property conditions & facilities
I had called and i was told i could walk the the falls..and i was surprised when i found out it was 10 minutes away in car my room smelled like smoke the hole time do to it being by front door lack of vending machines pool was down water took for ever to get hot for shower i am really disappointed
Stayed 2 nights in Aug 2025

10/10 Excellent

Veronika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and welcoming

Found this hotel last minute after our other location had some issues. Booking less then 24 hours in advance and the pricing was pretty reasonable. Good breakfast, great welcoming staff. We needed a few extra towels for our room and had them within minutes of requesting them. Staff was so friendly and helpful with finding good local places to eat
Stayed 2 nights in Aug 2025

4/10 Poor

Frank Okyere

Disliked: Cleanliness, property conditions & facilities
The exterior was unkempt as compared to the pictures displayed when booking. The front desk staff were pleasant. However, our room was not fully cleaned once we entered it. The toilet was so unsanitary, dried pee stains and poo splashes all over the toilet seat. It was an eyesore. Our fridge wasn't clean either. On day 2 of our stay, we were out almost all day and returned expecting our room to be cleaned but only the bin had been emptied, and a few towels replaced. The beds remained undone, bathroom unclean. Why enter the room at all if you wont clean it? The carpet in the corridors need a good vacuuming. The staff for morning breakfast were very nice and accommodating, however, too many houseflies!
Stayed 2 nights in Aug 2025

10/10 Excellent

Pritpal

Stayed 1 night in Aug 2025

10/10 Excellent

shari

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and quick and patient when I hit a snafu with my payment. Very polite and helpful while I sorted it out. Free breakfast was great, lots of food and choices. Beds were big and fluffy as usual for Holiday Inn!
Stayed 3 nights in Aug 2025

6/10 Okay

Kesha

Stayed 2 nights in Aug 2025

8/10 Good

brittany

Stayed 1 night in Aug 2025

6/10 Okay

Jose

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Only issue was room service. Day one everything ok Day two, my family and I went out all day, came back around 11:30 pm so garbage wasn't taken out, bathroom wasn't clean, no clean towels, no toilet paper, bed sheets weren't changed. Have to go to service desk and ask for some supplies and personnel helped me and give me supplies that I needed. he left a message so room service can do their duties for next day. Day three went out at morning and see room service personnel by the hallway servicing other rooms and see that ours will be serviced too. so came back again at night and see that they only set the same sheets from day one , pillows were just stacked in a pyle like a wall and for our surprise a bottle of water was left under the blanket we were surprised, checked bathroom and didn't leave any shampoo and floor wasn't swept even carpet wasn't vaccumed small papers were on the carpet too. It was our first time staying on this hotel and probably will think if we will stayed again in a future time.
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Traveled with family
The pull out couch had dirty bedding. And the bedding had stained sheets.
Stayed 1 night in Aug 2025

8/10 Good

Tara

Liked: Property conditions & facilities, room comfort
Found out via email less than a week before trip that pool would be closed. Too late to rebook elsewhere. Also, 3 night stay but no housekeeping at all? I understand sheets are not changed nightly most places anymore, but trash not emptied, no fresh towels. Keys deactivated at one point and had to have desk reprogram. Brrakfast well stocked and attendants friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

SUBHAS

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff and breakfast service awesome. Overall quiet and peace.
Stayed 2 nights in Aug 2025

6/10 Okay

Salvatore

Traveled with family and small children
Disliked: Staff & service
Mold in the bathrooms, trash overflowing at the lobby entrance from day of check in to day of check out
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room carpet was dirty, the bathroom was not in good condition. The pool was dirty, the service was nice, but the place need renewal and cleaning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lien

Stayed 1 night in Jul 2025

8/10 Good

Prakash

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025