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Holiday Inn Express Hotel & Suites Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Free buffet breakfast on weekdays
BBQ/picnic area
Lobby
Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$92
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Niagara Aerospace Museum
    ‪5 min walk‬
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(42 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds

7.0 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn Niagara Falls
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
Hampton Inn Niagara Falls

About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Niagara Falls hotel close to Fashion Outlets of Niagara Falls
Along with a 24-hour fitness center, this hotel has a business center and a meeting room. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is served on weekdays. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10.80 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 7 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 171 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 88 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

ARAH

Liked: Staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Isaac

Stayed 1 night in Sep 2025

4/10 Poor

Christopher K

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few house keeping issues, but, our phone didn't work, the hair dryer didn't work. One staff member, a man, was great, but 2 others, women, only made excuses for the
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

6/10 Okay

Justin

Traveled with partner
Disliked: Property conditions & facilities
Our sheets had a huge pooh stain on it. The night staff was apologetic and changed the sheets however that left a really bad impression.
Stayed 2 nights in Sep 2025

10/10 Excellent

Valeria

Stayed 3 nights in Sep 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Rajavardhan Reddy

Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant. Staff nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Stayed 2 nights in Sep 2025

10/10 Excellent

ROMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Stayed 1 night in Sep 2025

6/10 Okay

Randall

Liked: Cleanliness, staff & service, room comfort

Just OK

We stayed here for 2 nights. The location is quite a ways from the falls and downtown , in an area that’s seen better days. Check in was fine and the front desk staff was friendly. The room turned out to be a jacuzzi king? Didn’t recall asking for that. No chair to sit on- just the edge of the jacuzzi. Bathtub was missing the drain plug. Toilet seems like it was made for toddlers. The shortest one I’ve ever seen. The refrigerator was noisy and ended up freezing our drinks. I should have checked the setting- hard to see. Carpet in the room was thread bare under the desk. The TV was difficult to figure out. The onscreen program menu was useless. Channels did not match what the guide said. MSNBC was actually NewsNation. Overnight, upstairs noise seemed excessive. Breakfast was fine with several options. Coffee was hot! Check it was smooth. Not the worst place I’ve ever stayed, but certainly the bottom of the list of all Holiday Inn Express and Suites I’ve ever been in.
Stayed 2 nights in Sep 2025

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sofa bed Mattress was really bad. Breakfast was good. Front desk person at arriving time was very nice.
Stayed 1 night in Sep 2025

6/10 Okay

weisheng

Traveled with family
Disliked: Cleanliness, property conditions & facilities
the hotel looks old
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean..close to casino and comfortable bed
Stayed 2 nights in Sep 2025

8/10 Good

Sambit, Cary

Stayed 1 night in Sep 2025

4/10 Poor

Brannon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to the Hotel the lot was filled with pot holes, I didnt see any outside cameras for my safty, Also we was charged $10.00 a day for park. I have stayed in a few of your hotels and had never been charged for parking. The rooms where dirty with mold in the shower and dirt in the corners of the room. The curtains were drity and only had one small trash can in the room that was pretty inconvenient when staying for 3 days. Aslo was yelled out by the kitchen employee because we didnt have a breakfast ticket? Come on it complimentary breakfast.. I paid over $500 to stay there and it just wasnt a very good experience...
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Super nice staff. Breakfast was always great!
Stayed 5 nights in Sep 2025

10/10 Excellent

Bridgette

Traveled with pets
Liked: Cleanliness, staff & service
The entire staff was excellent! They were very kind! My husband and I was traveling with our dog-son and every time we came through with him they gave him a treat that he loved! The Breakfast, every morning, was outstanding! Lots of options daily! I will definitely revisit this place! Thanks Staff!
Stayed 4 nights in Sep 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room had a smell to it. I went out and bought air freshener and the fridge made noises and was loud had to keep the TV on the first night to combat the noises
Stayed 2 nights in Sep 2025

8/10 Good

Olufunke

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing.
Stayed 1 night in Sep 2025

4/10 Poor

Ximena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathrooms were poorly cleaned, the shower curtains were worn and yellow, the bed sheets smelled of curry and spices, and the carpets were so dirty they didn't wash them. The cleaning was terrible.
Stayed 2 nights in Sep 2025

6/10 Okay

Tomoko

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floor carpet was unclean and my daughter got asthma. I also felt itchy skin. I brought my hypoallergenic dog. Even if it’s pet friendly, they should clean rooms with care. We had a terrible experience.
Stayed 2 nights in Aug 2025