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Holiday Inn Express Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Niagara-On-The-Lake by IHG

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Lobby sitting area
Coffee service
Exterior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pet friendly
$114
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
524 York Road, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪11 min walk‬
  • Place, Outlet Collection at Niagara
    ‪14 min walk‬
  • Place, Royal Niagara Golf Club
    ‪19 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(137 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(179 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Niagara-On-The-Lake by IHG

3-star hotel in Glendale
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Niagara-On-The-Lake by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 6 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2300 square feet (214 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Niagara-On-The-Lake by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,300 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Express Niagara On The By Ihg
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara On The Lake by IHG
Holiday Inn Express Niagara-On-The-Lake by IHG Hotel
Holiday Inn Express Niagara On The Lake an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1295 out of 1759 reviews
Rating 8 - Good. 363 out of 1759 reviews
Rating 6 - Okay. 49 out of 1759 reviews
Rating 4 - Poor. 29 out of 1759 reviews
Rating 2 - Terrible. 23 out of 1759 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation- Stayed at IHG Niagara on the Lake and was very pleased. Very clean conditions, good breakfast, friendly staff, happy to give you recommendations on where to eat and go if you needed it. Wouldn’t hesitate to stay there again
Stayed 3 nights in Jul 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had a great time in Canada!
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Stayed 2 nights in Jun 2025

8/10 Good

Roseanne

Traveled with family and small children
Liked: Amenities
We loved the room especially how dark it was for sleeping. The only downside was a stiff bathroom sink faucet. The breakfast was excellent - the best we experienced in a hotel by far. Excellent friendly staff. Difficulty locating the hotel as we arrived.
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfest.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service

Favourite hotel

We stay at this hotel every year because it is central to the outlet mall,NOTL, wineries,and the falls. The hotel is pristine,has a good breakfast, and good service .
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Lovely hotel close to wineries and an easy ride to old town.
Stayed 1 night in Jul 2025

10/10 Excellent

Trieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaylene

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great experience and stay gor the whole family, just love it
Stayed 1 night in Jul 2025

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff very nice . Close to outlet and wineries !
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite please with this hotel, would recommend it.
Stayed 5 nights in Jul 2025

6/10 Okay

christopher

Stayed 2 nights in Jul 2025

4/10 Poor

Riyaz

Traveled with family
Liked: Cleanliness

Below average.

This place is getting old. There is no ventilation in washroom. Not good for the price they charge.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our stay. Everything was clean and well kept.
Stayed 2 nights in Jul 2025

8/10 Good

Holly

Stayed 2 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we were happy with our stay here - a clean hotel with great staff and facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We liked the friendly efficient staff, the breakfast was fantastic and the place was very clean. We stayed there because we had bring our insulin dependent cat, but would stay again even without bringing our pet. Close to the vineyards made for some great cycling as well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like having the only sink in the room outside of the bathroom!
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Stayed 3 nights in Jul 2025

8/10 Good

Callum

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in good location, typical Holiday Inn. The only two things that let it down for me were a) breakfast room (too small, overcrowded and not restocked quickly enough) and b) pool cleanliness (dirty floors, mould on tiles etc).
Stayed 2 nights in Jul 2025

10/10 Excellent

Kadeasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Said

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025