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Holiday Inn Express Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Niagara-On-The-Lake by IHG

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
Coffee service
Interior
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pet friendly
$107
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
524 York Road, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪11 min walk‬
  • Place, Outlet Collection at Niagara
    ‪14 min walk‬
  • Place, Château des Charmes
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(138 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(181 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Niagara-On-The-Lake by IHG

3-star hotel in Glendale
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Niagara-On-The-Lake by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 6 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2300 square feet (214 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Niagara-On-The-Lake by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,300 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Express Niagara On The By Ihg
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara On The Lake by IHG
Holiday Inn Express Niagara-On-The-Lake by IHG Hotel
Holiday Inn Express Niagara On The Lake an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1298 out of 1769 reviews
Rating 8 - Good. 367 out of 1769 reviews
Rating 6 - Okay. 51 out of 1769 reviews
Rating 4 - Poor. 27 out of 1769 reviews
Rating 2 - Terrible. 26 out of 1769 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was good, but it was so busy that the wait for food was long at times and it was hard to find seating, even with the overflow room. The pool was lovely. The rooms were in good condition, but you essentially have to slam the doors to close them properly, leading to noise in the mornings. Not much was close to it, so you have to drive.
Stayed 3 nights in Aug 2025

8/10 Good

david

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful. The hotel was clean 😃
Stayed 3 nights in Aug 2025

8/10 Good

Melony

Stayed 2 nights in Aug 2025

10/10 Excellent

Paras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Pyeung

Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was better than the typical included breakfast.
Stayed 6 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Becki

Liked: Cleanliness, staff & service, property conditions & facilities
No bathroom fan. Bathroom sink didn’t drain properly. Staff was amazing and breakfast great.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Stayed 2 nights in May 2025

6/10 Okay

Dianne

Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location if you are not just visiting the Falls. Indoor pool was a little chilly. There is no hot tub. Breakfast was okay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Noreli Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Juan

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Baby Time

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and the receptionist was great during my check-in
Stayed 2 nights in Aug 2025

10/10 Excellent

SYAM

Traveled with partner
Liked: Amenities
Bed very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Margitta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet area
Stayed 1 night in Aug 2025

2/10 Terrible

Mehdi, Kish Island

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, we had a very bad experience during our one-night stay at this hotel. The rooms were extremely dirty, and the bathroom was in terrible condition. The breakfast was almost non-existent and of very poor quality. Honestly, this was the worst hotel experience I’ve ever had. I truly feel like I wasted my money. We were traveling with another family who had a 6-year-old child, and they were also very unhappy. I do not recommend this hotel at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Grimaldo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Closet to Niagara falls and Niagara on the lake. Outlet mall is closed by.
Stayed 3 nights in Jul 2025

10/10 Excellent

KETSIA

Stayed 2 nights in Aug 2025

8/10 Good

Hasti

Stayed 1 night in Jul 2025