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Holiday Inn Express Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Niagara-On-The-Lake by IHG

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
Lobby sitting area
Lobby sitting area
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$109
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
524 York Road, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪11 min walk‬
  • Place, Outlet Collection at Niagara
    ‪13 min walk‬
  • Place, Royal Niagara Golf Club
    ‪19 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(142 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(186 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Niagara-On-The-Lake by IHG

3-star hotel in Glendale
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Niagara-On-The-Lake by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 6 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2300 square feet (214 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Niagara-On-The-Lake by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,300 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Express Niagara On The By Ihg
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara On The Lake by IHG
Holiday Inn Express Niagara-On-The-Lake by IHG Hotel
Holiday Inn Express Niagara On The Lake an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1307 out of 1790 reviews
Rating 8 - Good. 378 out of 1790 reviews
Rating 6 - Okay. 52 out of 1790 reviews
Rating 4 - Poor. 27 out of 1790 reviews
Rating 2 - Terrible. 26 out of 1790 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen C.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Niagara Falls and Niagara on the Lake/town, various wineries neutral location to both (approx 15 minutes).. Outlets within vicinity. Gas/Tim Hortons within vicinity as well. No complaints, as expected for breakfast, staff always cleaning, refilling items, and cordial.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean.
Stayed 1 night in Sep 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

This HIE is an excellent value: clean, roomy, quiet, and comfortable. The breakfast is very good. The main issue is location. You're out in the boonies. However, if you have a vehicle and Google maps, you'll find yourself right in the middle of Niagara Falls, Niagara-on-the-Lake, and Queenstown Heights (about 15 minutes each). It's a much better deal than going into town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lanor

The porridge on both days of our stay was made too runny. Would need a mug to eat it. Recipe needs to be adjusted to make it thicker so you can actually eat it with a spoon. I did mention to a kitchen staff on first day of our stay but next day same texture —— too runny.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fine. It includes breakfast. It's accessible to restaurants and close to shops.
Stayed 3 nights in Aug 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Marise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It property was very clean, free parking, good breakfast and friendly service. Very close to wineries and the old town. We loved it and will stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

John, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 4 nights in Sep 2025

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, room comfort
We had a very nice experience, for the most part. We've stayed here before because of the great location and proximity to the mall and easy access to get to wineries. We also enjoy the pool as it's long enough for swimming laps. However, one small issue... We asked for a couple of wine glasses for the room and were told a flat out "NO". It was rather unapologetic...just a straight NO, from the woman at the front desk. So we had to set out to try and buy some. It didn't seem like an unreasonable request and we were surprised at this. One other thing... Found long hairs in our shower, before we had even used it .... certainly not from us..and not pleased to see that. Otherwise a decent hotel that does the job.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Exce
Stayed 1 night in Sep 2025

8/10 Good

Nedim

Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Traveled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Jaclyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, my fave in the aeea
Stayed 7 nights in Jun 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Guy

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Nirveta

Very clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Stayed 2 nights in Sep 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in & out. Staff friendly & the room was clean. Free Breakfast was organized and the food cooked properly. Easy location to get to and from while visiting the Wineries 😄
Stayed 1 night in Sep 2025

8/10 Good

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible room evaluation

We had an accessible room but the shower was very difficult to operate. The shower curtain blew away from the tub when trying to hold onto the hand shower. Thus, the floor got full of water. The water also took a very long time to heat. The room, bed etc were fine and there was lots of space to move around.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Courteous staff and good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One might stayed

Great Stay at Holiday Inn – Perfect for Our Trip to Niagara-on-the-Lake! This was our first time staying at a Holiday Inn, and we were very grateful to be able to check in early. I really needed to get changed before the wedding we were attending in Niagara-on-the-Lake. The service was friendly and fast, and the hotel was clean with a good breakfast included. We’re from Calgary and were in town for a wedding nearby, so the location was perfect for us. I would definitely recommend this hotel and would stay here again if we have the chance to visit Niagara-on-the-Lake in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Morris J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025