Holiday Inn Express Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Niagara-On-The-Lake by IHG

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Lobby sitting area
Room amenity
Exterior
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pet friendly

Explore the area

Map
524 York Road, Niagara-on-the-Lake, ON, L0S1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪11 min walk‬
  • Outlet Collection at Niagara
    ‪14 min walk‬
  • Royal Niagara Golf Club
    ‪19 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express Niagara-On-The-Lake by IHG

3-star hotel in Glendale
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Niagara-On-The-Lake by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 6 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2300 square feet (214 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Niagara-On-The-Lake by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,300 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Express Niagara On The By Ihg
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara On The Lake by IHG
Holiday Inn Express Niagara-On-The-Lake by IHG Hotel
Holiday Inn Express Niagara On The Lake an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1154 out of 1548 reviews
Rating 8 - Good. 307 out of 1548 reviews
Rating 6 - Okay. 41 out of 1548 reviews
Rating 4 - Poor. 26 out of 1548 reviews
Rating 2 - Terrible. 20 out of 1548 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shops and access to roadways. Nice place, kind staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Stayed 1 night in Mar 2025

10/10 Excellent

Eunice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second stay here. I prefer it to staying in Niagara Falls. Everything was 10-15 minutes away by drive. Will stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean rooms. Breakfast was good. Staff were friendly.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Mar 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the concert venue we attended . Like a 3 minute drive. Hotel was clean and room was comfortable, nice, and spacious.

10/10 Excellent

Chin Ping

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We like that breakfast was included & it was a great breakfast. We forgot completely to ask for a receipt for the stay & we weren't given one nor asked if we like one. We normally get a receipt from other hotels when we checked out.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always really nice, room is clean and comfortable. Included breakfast is decent, with varying options for eggs, sausage/bacon, pancakes, cereals, yoghurt, breads. Would like to see more fruit than banana and apple. Breakfast room staff are always really nice. Our only criticism is that the plowing of the parking lot and salting of the walkways wasn't great. We were nervous about icy spots and couldn't park in some spots because it hadn't been plowed well. The Hilton across the road seemed to have that handled much better. Still a favorite spot to stay, convenient, comfortable and clean, with very pleasant staff.
Stayed 5 nights in Feb 2025

8/10 Good

Diana

Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Yannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jimmy C M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and convenient to amenties
Stayed 2 nights in Feb 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were great. Room was clean 10 out of 10.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing.
Stayed 1 night in Feb 2025

10/10 Excellent

Manochehr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well equipped rooms with very comfortable beds! Staff were amazing across the board, and the breakfast room staff in particular I were so helpful and patient with our busy (and messy) young kids.
Stayed 1 night in Feb 2025

10/10 Excellent

Alisha

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and veryyyy nice staff
Stayed 2 nights in Jan 2025

8/10 Good

Harry

Stayed 2 nights in Dec 2024

10/10 Excellent

sukwon

Stayed 1 night in Dec 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
The place was built in 2018 so everything is modern and still like new. Breakfast time was a little crowded with a great variety of food.
Stayed 1 night in Feb 2025