Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Point of interest
Exterior
Point of interest
Bar (on property)
Blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪2 min walk‬
  • Queen Victoria Park
    ‪3 min walk‬
  • OLG Stage at Fallsview Casino
    ‪3 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel in Fallsview
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Niagara Falls - By The Falls by IHG provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Niagara Falls - By The Falls by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1425 out of 3031 reviews
Rating 8 - Good. 938 out of 3031 reviews
Rating 6 - Okay. 367 out of 3031 reviews
Rating 4 - Poor. 153 out of 3031 reviews
Rating 2 - Terrible. 148 out of 3031 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!! Shower was amazing! Super clean and comfy bed. Balcony was nice and restaurant was fabulous
Stayed 2 nights in Nov 2024

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the only hotels with free parking. This was very convenient location for everything. Staff was really nice.
Stayed 3 nights in Nov 2024

6/10 Okay

Georges, St-Hubert

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The cleanliness and staff service (for the sole exception of the restaurant breakfast lady) was great... the problem is that the bathrooms were very old and needed a major renovation. There are no real views from your bedroom (it is not view of the fall for sure) but what you lack in views you gain through convenience... it is a walking distance from all places (Taco Restaurant, Walk to the falls, Breakfast places etc...). The Coco restaurant Breakfast was mediocre... so i recommend you have breakfast somewhere else (not worth the $15 dollars that you pay for)! The Morning staff were horrible.. but the night staff (pizza and dinner) were very nice and very good! The pizza was delicious even though that it lacks creativity... meaning you have many pizzas but they're almost all the same with only 1 ingredient different or 2. Aside from that, i give the hotel 3.5 stars.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Corrie

Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Traveled with family
Liked: Amenities
Perfect distance from the falls. Breakfast was awesome. Staff very attentive and courteous. Loved the heated floor in our 1st floor bathroom. Didn’t like being able to hear walking and thumping from room above us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that they had a hot tub.
Stayed 1 night in Nov 2024

6/10 Okay

Donald

Need some kind of traction in in Shower dangerous
Stayed 3 nights in Nov 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location and clean rooms. Property needs updating.
Stayed 3 nights in Nov 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Ot worth the money. Dining room openede at 8 a.m. for breakfast, we had to be on the road at 8:15, so we paid for breakfast but couldn't have it.
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
I am very fussy when I comes to rooms, but I have no complaints on our stay. Staff very friendly and helpful, room very clean and roomy! Thanks for a great stay!
Stayed 1 night in Nov 2024

8/10 Good

Leena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino with friend
Very clean, comfortable beds. Amazing pizza at Cocos. Close to everything. Quick friendly check in
Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was very nice and in a perfect location near all the main attraction of Niagara Falls On Canada side.
Stayed 1 night in Nov 2024

10/10 Excellent

Maurice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joy, Jamaica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Was happy to have early check in Taku was very nice
Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a family of 4 spending the night to get the most of the attractions in the area. A perfect in-between of the Skywheel and the start of the falls. The bathroom was slightly dated, and the “river view” on the third floor doesn’t give much of a river view, but still the perfect stay for us!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff……if the air conditioner had less noise, everything would be 100% perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara-anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have absolutely no complaints, everything was perfect 🤗💕
Stayed 1 night in Nov 2024

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in...checked out eoom...went for a 1/2hr. Swim...returned to find unflushed pooh in toilet that wasn't there before we left.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
walkable
Stayed 1 night in Nov 2024

10/10 Excellent

Constante

Liked: Staff & service, property conditions & facilities
Reasonable price for the accommodation
Stayed 1 night in Nov 2024

8/10 Good

rosanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!
Stayed 1 night in Nov 2024