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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Indoor pool, outdoor pool
Lobby
Point of interest
Breakfast, lunch, dinner served; alfresco dining
Blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
$131
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪3 min walk‬
  • Clifton Hill
    ‪13 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(162 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(273 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel in Fallsview
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Niagara Falls - By The Falls by IHG provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Niagara Falls - By The Falls by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1628 out of 3294 reviews
Rating 8 - Good. 994 out of 3294 reviews
Rating 6 - Okay. 381 out of 3294 reviews
Rating 4 - Poor. 150 out of 3294 reviews
Rating 2 - Terrible. 141 out of 3294 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Stayed 1 night in Jun 2025

10/10 Excellent

Franca, Etobicoke

Traveled with partner
Clean hotel, lots of parking…and mostly it’s walking distance to all sights.
Stayed 1 night in Jun 2025

10/10 Excellent

Erwin

Traveled with partner
Liked: Cleanliness
Very close to the falls. Walking distance to shops, malls and food outlets
Stayed 2 nights in Jun 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

pamela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location friendly staff clean and good amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brady

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, very clean and tidy, the ac was very good and able to cool down the room very quickly and keep it cool, the pool is very clean and nice to swim in same with the hot tub and sauna. The only thing I had an issue with was there was no instructions for the jetted tub in our room. Apart from that that everything was amazing
Stayed 1 night in Jun 2025

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the bar adjoining
Stayed 1 night in Jun 2025

10/10 Excellent

yasaman

Stayed 1 night in Jun 2025

8/10 Good

Trisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to walk down to the falls
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Jay-son

Disliked: Amenities
It was advertised that this property has free breakfast upon booking. Upon check-in, breakfast was not included and extra charge....
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the breakfast, room was clean.
Stayed 2 nights in Jun 2025

6/10 Okay

Joshua

Traveled with family
I was first assigned to a room next to the elevator on ground floor. It totally blew my mine. I reserved a room with a balcony and it never expected it was like that. But fortunately, after we expressed our disappointment to the staff, we were able to reassigned to another room on the 3rd floor. Overall, I think the property is too old.
Stayed 1 night in Jun 2025

8/10 Good

Andrea, Toronto

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friend and I had a wonderful stay. We were in town for the Avril Lavigne concert on June 4, 2025. The location was right across from the venue (OLG Stage) about a 30 second walk and there were restaurants/shops within walking distance. The check-in process was smooth and the concierge was pleasant to talk to. He provided us with all the information we needed for pool access in case we wanted to make use of it during our stay. Only downsides were that the showers could use an upgrade (although hot water and pressure were excellent), elevators were slow during check-in hour (3 PM - wait), beverage vending machines were taped off and mini-fridge took a long time to get cold. Otherwise - all that we needed for a 1 night stay was perfect and we would definitely stay here again for a quick trip based on our needs.
Stayed 1 night in Jun 2025

10/10 Excellent

sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, nice breakfast, close to attractions
Stayed 4 nights in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location was great. We enjoyed the breakfast and the staff was lovely.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and quick check in. Nice, clean room, spacious. Outdoor pool was nice with lounge chairs to soak up the sun. Didn’t utilize the indoor pool, sauna and hot tub only because we didn’t have time. Breakfast was good and quick. A great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to falls

Very convenient location - walkable to the falls. Would stay again
Stayed 3 nights in Jun 2025

8/10 Good

Alex

Stayed 3 nights in Jun 2025

8/10 Good

Walid Emile

Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great, beds are comfy and the pillows are oit of this world !
Stayed 1 night in Jun 2025

6/10 Okay

Samir

Traveled with family
Liked: Staff & service, room comfort
Room was clean but there was a lot of noise even around 2 am. Parking was a bit ackward and behind hotel. Worst was the breakfast starting at 8 am. We could not take breakfast as we had to be somewhere before 8 am. Notmally breakfast starts early around 6 am or 7 am.
Stayed 1 night in Jun 2025

8/10 Good

Mélody

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay! The outside pool is lovely;)
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nancy, Kleinburg

Traveled with partner
Liked: Cleanliness
Nothing that the hotel could control but the room above us kept waking us up with a bouncing ball or heavy shoes on the floor. Always just when we start to fall asleep day and night.
Stayed 2 nights in Jun 2025