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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Point of interest
Point of interest
Blackout drapes, iron/ironing board, free cribs/infant beds
Bar (on property)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    2 min walk
  • Coco's Bakery
    1 min walk
  • Niagara Falls Station
    5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    39 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

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Exterior

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Hot Tub
Breakfast included
Restaurant
4.0 out of 5, Very Good, (10934)
The price is $124
per night
$154 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3-star hotel in Fallsview
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel provides a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 14.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1334 out of 2871 reviews" "
Rating 8 - Good. 893 out of 2871 reviews" "
Rating 6 - Okay. 354 out of 2871 reviews" "
Rating 4 - Poor. 147 out of 2871 reviews" "
Rating 2 - Terrible. 143 out of 2871 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Casino
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in the room I was given, it was right behind the elevators which made thug-ug sounds all the time, including at night when I was trying to go to sleep. The room was clean, and I liked having a balcony, but please don't put people there unless you have no other room left.
Stayed 1 night in Sep 2024

6/10 Okay

Nora

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

An awesome stay
We had a great stay our room was much bigger than the photos showed, we a very decent view, pool sauna hot tub were great, and a perfect walking distance from everything. Would happily come here again
Stayed 3 nights in Sep 2024

10/10 Excellent

Trina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this hotel. We had a room on the first floor. The room was very spacious for a king size bed. Lots of room to walk around. We had a patio door to the outside pool, which also had an enclosed indoor pool, hot tub and sauna. Also had a table and chairs to sit outside our room to enjoy the sun. Walking to the falls was 10 minutes. Felt safe the whole time we were there. People very pleasant at the hotel, as well as Niagara Falls businesses. We would definitely book again if we returned to the area.
Stayed 2 nights in Jul 2024

8/10 Good

Billy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, but no breakfast as they said on the website, need to pay for it.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a nice clean hotel without all the frills. If you’re just looking for a clean place to lay your head, this is the place for you. That was all we were looking for so this is why we chose to stay here within walking distance to the falls And Clifton Hills. The only negative thing is the free breakfast isn’t totally free. You get a voucher for a certain dollar amount and if you go over, you have to pay that limited breakfast menu also not a buffet like you usually see at Holiday Inn in the US just putting that out there so you know.
Stayed 3 nights in Sep 2024

8/10 Good

Nancy, Kleinburg

Stayed 2 nights in Aug 2024

10/10 Excellent

MELISSA MIKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Violeta

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location if your'e going to a show/casino. Free parking was a definite perk. Room was clean but average. Bed was very hard and pillows were flat. But it was reasonably priced and suited our one night stay.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Clean
Be informed breakfast starts later. 7:30 am or 8:00.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Stayed 1 night in Aug 2024

10/10 Excellent

HEIDI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Would stay there again.
Stayed 3 nights in Sep 2024

8/10 Good

Julia

Stayed 1 night in Sep 2024

8/10 Good

BRENT

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Eileen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Booked thru Expedia at approx $180/night. Final charges with all fees included totaled $284/night--approx$100/night in additional fees from quoted room rate--which is exorbitant! Quite a rip off. The hotel is nice altho our room air conditioner rattled all day and all night. Steam shower door wouldn't open, maintenance made a fix, and we decided to stay in the room in spite of it as shower was usable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Richard

Property was average but was fine for the price to stay one night.
Stayed 1 night in Sep 2024

8/10 Good

Florita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect! Close to everything!
Stayed 2 nights in Sep 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately there was a lot of noise our night right outside our room. Someone we think was drunk and swearing, yelling. We should have called but just kept trying go back to sleep. So the hotel couldnt do anything. For us because we never called the noise in. The hotel was very clean and it was a nice room. Very bad view though.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the casino. This may not be important to some people, but the cable channels are not very good for people who like to watch TV in their room
Stayed 2 nights in Sep 2024

6/10 Okay

Chibuike

Stayed 1 night in Aug 2024