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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Property preview
Exterior
Indoor pool, outdoor pool
Breakfast, lunch, dinner served; alfresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
$99
includes taxes & fees
Oct 15 - Oct 16

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Clifton Hill
    ‪13 min walk‬
  • Place, Horseshoe Falls
    ‪1 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(277 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(164 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel in Fallsview
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Niagara Falls - By The Falls by IHG provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Niagara Falls - By The Falls by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1640 out of 3319 reviews
Rating 8 - Good. 1001 out of 3319 reviews
Rating 6 - Okay. 381 out of 3319 reviews
Rating 4 - Poor. 153 out of 3319 reviews
Rating 2 - Terrible. 144 out of 3319 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gorkem, Toronto

Liked: Staff & service
Disliked: Property conditions & facilities
Price point is only justifiable by the area and close proximity to Clifton Hill.
Stayed 1 night in Jul 2025

8/10 Good

MYUNGHOON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is very good, the room is quite spacious and staffs are very friendly, which is nice. The only downside to this hotel is that the water in the bathroom vanity doesn't drain well. And it's really bad. If the hotel manager fixes this problem, it's a pretty good hotel.
Stayed 1 night in Jul 2025

8/10 Good

Gina

Liked: Amenities
The soundproof isnt good. We heard steps all night of people walking above us.
Stayed 2 nights in Jul 2025

10/10 Excellent

MacKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Christopher

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pictures were misleading as it showed falls view from a window. We specifically booked this hotel to be near and be able to see the falls, and we were unable to. Additionally, trash outside the hotel was piled up and was scattered across the entryway. We were never told that kids eat free at the restaurant.
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel is in a great location for attractions and dining. There is NOT a view of the falls or nightly fireworks but they are close and walkable (if you can return up a huge hill). Cocos restaurant was a bonus. Pool area was great. Rooms Have been updated but tub was very slippery and vent in exhaust was filthy. Overall we would stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Lance

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Chetan

Stayed 1 night in Jul 2025

10/10 Excellent

Trong

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jul 2025

8/10 Good

Veng Sê

Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, amble parking and room with lots of space
Stayed 1 night in Jul 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

df

Liked: Cleanliness, amenities, property conditions & facilities
The Holiday Inn was clean safe and most of all the staff was very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yuvraj

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2025

8/10 Good

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gauge

Stayed 2 nights in Jun 2025

10/10 Excellent

Ishbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close the property was to the Falls and how convenient parking was. Our kids loved the pool, plus we appreciated the kindness and thoughtfulness of the staff. Definitely would stay here again when visiting Niagara Falls in the future.
Stayed 2 nights in Jul 2025

8/10 Good

Randy

Stayed 1 night in Jul 2025

8/10 Good

Kulwinder

Stayed 1 night in Jul 2025

6/10 Okay

gurlal

Stayed 1 night in Jul 2025

8/10 Good

Leane, Brampton

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Dated.. floors up and down. Carpets in halls and lobby very dirty. Rooms okay. Bathtub looked like someone used a paint brush in areas. Beds comfortable. Room was clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just perfect around every thing and clean
Stayed 2 nights in Jun 2025

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, people were nice. Misrepresented location/ view from falls. We’re still 2 blocks away.
Stayed 2 nights in Jun 2025