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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Breakfast, lunch, dinner served; alfresco dining
Blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Indoor pool, outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
$95
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Clifton Hill
    ‪13 min walk‬
  • Place, Horseshoe Falls
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(281 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(169 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel in Fallsview
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Niagara Falls - By The Falls by IHG provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Niagara Falls - By The Falls by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Reviews

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1664 out of 3361 reviews
Rating 8 - Good. 1010 out of 3361 reviews
Rating 6 - Okay. 387 out of 3361 reviews
Rating 4 - Poor. 154 out of 3361 reviews
Rating 2 - Terrible. 146 out of 3361 reviews

Reviews

10/10 Excellent

marilyn

Stayed 1 night in Jul 2025

6/10 Okay

Harpreet

Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Chantale

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Très près des chutes! Environ 15 min à pieds de Clifton Hills. Voyage avec 2 jeunes enfants qui ont adoré!
Stayed 3 nights in Jul 2025

10/10 Excellent

Loren

Stayed 4 nights in Jul 2025

4/10 Poor

Lacey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Internet was so slow,you can't even connect.Staff on front desk not accomodating.
Stayed 2 nights in Jul 2025

8/10 Good

Iavor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, clean property staff always trying to help you if you need something
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located a bit off the main tourist area, so it is quieter and less busy. Having both indoor and outdoor pools, as well as a hot tub and sauna, was a plus. The adjoining restaurant had good food.
Stayed 3 nights in Jul 2025

8/10 Good

Cristan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maud e

Great place, nice staff, friendly and helpful. Roon was comfortable and clean . Bathroom toilet could have been cleaner but otherwise very impressive. We liked the balcony as well and the noon check out suited our needs. We’ve stayed in hotels all over the world and for the price would rate this one excellent, definitely a 9 out of 10.
Stayed 1 night in Jul 2025

10/10 Excellent

MURALIDHAR

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

AMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly stay near falls

This hotel is family friendly. I appreciate th or overall cleanliness, interactions with guests, and offering guidance where asked. Self parking on site was great, well lit, and felt safe. Walkable to main attractions. Overall, highly recommended, and will book again when visiting Niagara.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great but …

Wished they had a room safe . Other than that everything was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It wad lconviently located. Floor in our room had buckled and was a trip hazard.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was great and bed comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Narciso, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 3 nights in Jul 2025

6/10 Okay

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in walking distance to falls and restaurants
Stayed 1 night in Jul 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Le bruit de l'air climatisé est la seule critique.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located
Stayed 1 night in Jul 2025

8/10 Good

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room was really nice but the shower didn’t work very well, all we got was really hot water and couldn’t control the temperature
Stayed 1 night in Jul 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small bathroom and room face parking
Stayed 1 night in Jul 2025

8/10 Good

Lissamma

Traveled with family
Liked: Amenities
Nice location
Stayed 1 night in Jul 2025