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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Interior entrance
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
$77
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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About this property

Quality Hotel & Suites At The Falls

Hotel in Downtown Niagara Falls
Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Quality Hotel & Suites At The Falls features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quality Hotel & Suites At The Falls has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 436 out of 1621 reviews
Rating 8 - Good. 366 out of 1621 reviews
Rating 6 - Okay. 345 out of 1621 reviews
Rating 4 - Poor. 237 out of 1621 reviews
Rating 2 - Terrible. 237 out of 1621 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Old towel left in the bathroom, dirty bath tub, paper thin walls, rusty tissue holder, awful breakfast with empty fruit bowls, horrible parking for 19.95. I do not recomend.
Stayed 1 night in Oct 2025

6/10 Okay

Volkan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need upgrades. Our bathroom had an odor and it was not pleasant. The hotel needs to be upgraded. The staff was great.
Stayed 3 nights in Oct 2025

6/10 Okay

Gregory

Disliked: Cleanliness, staff & service
Arrived originally around 3:00. No parking available. Girl at the desk directed me to a structure a ways away. I asked if I could check in to save having to drag my luggage from the structure. Completely denied. Free breakfast was chaotic and cold. Location is great to walk to the falls and not need to drive but the hotel is in need of renovations and updating but for what it is it was fine.
Stayed 1 night in Oct 2025

4/10 Poor

Sushanth

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in walking distance to attractions. Clean room. The hot tub was HOT! The pool was refreshing.
Stayed 1 night in Oct 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner in room had a very sour smell
Stayed 2 nights in Oct 2025

6/10 Okay

Vicky

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pool area was gross, breakfast both days was cold, area was dirty
Stayed 2 nights in Oct 2025

6/10 Okay

Janeiry

Stayed 2 nights in Sep 2025

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, especially the gentleman in the breakfast area. The front desk staff were helpful and gave clear directions to the places and events we were interested in. I would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Regina, CANAL FULTON

Traveled with family
Liked: Cleanliness, staff & service
We had a very nice time. This is the perfect location for the American Falls. Everything is in walking distance. The staff was nice and accommodating. Gabriel went out of his way to check us in. The facility itself needs a facelift, but the price was right.
Stayed 2 nights in Sep 2025

10/10 Excellent

Seong hun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good room and large enough, good price. Perfect condition
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Room comfort
Honestly, for the price, it could have been a lot better. The sink handle was falling off. The shower felt like it was gonna fall through when you stepped in the tub. The water pressure was horrible. And they could’ve offered a better breakfast for $200 a night.
Stayed 2 nights in Oct 2025

2/10 Terrible

Pratik

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

KATHLEEN

Liked: Cleanliness, staff & service, room comfort

Good value stay near the falls

Everything was clean enough - breakfast was basic- staff very helpful - can walk to the falls - parking very scarce
Stayed 2 nights in Oct 2025

8/10 Good

Ernest

Liked: Staff & service, property conditions & facilities
Very easy walking proximity to the falls, rainbow bridge, the casino, & lots of food. The rooms are musty. Bathrooms are small. Nice little indoor pool and hot tub plus a workout room. The bar downstairs is cool, but I don't recommend the food. Tip your bartenders!
Stayed 2 nights in Oct 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall , I liked my stay at this Quality Inn. The room was spacious, fairly comfortable bed, clean . Room was quiet. Staff was pleasant. I want give a special compliment to Gabriel! Every single time I saw him, he was busy working, helping guests and keeping busy! He really made an impression on me! Very nice and helpful! It was obvious he loves his job! The location is great to the US Falls and park. The main downside is their parking. They have 1 small lot that is close, but always full, another one is somewhat close but small also, so if those are full, you have to use a public parking garage, down the street~ not good for a solo, older woman traveler. Breakfast was 'ok' during the week, cereal, waffles, toast..but MUCH better on weekend~scrambled eggs, sausage, pancakes , fruit etc. They worked hard to keep it clean and stocked. Lots of places nearby to get something to eat or look at shops. Nice little sitting area outside, across from The Culinary Institute of Niagara Falls. All in all, I was happy with my stay. The main downside is the parking.
Me and hardworking Gabriel! He was very pleasant and helpful.
One of many little restaurants nearby. I walked to in evening, good food!
Weekend breakfast! Very good!
Stayed 4 nights in Sep 2025

4/10 Poor

Kumar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed with the service.
Stayed 2 nights in Oct 2025

6/10 Okay

Rajiv

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
l Great ocation but very dated interior. Certainy not worth the daiy cost.lllllllllllllll
Stayed 1 night in Sep 2025

8/10 Good

Jubal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel had an older feeling yet the staff were really pleasant and helpful. The breakfast was standard yet plentiful. The location to the falls, the bridge to the Canadian side and surrounding attractions/restaurants was great! The only downside: the pool and hot tub were over-chlorinated.
Stayed 2 nights in Sep 2025

8/10 Good

Larry

Stayed 1 night in Oct 2025

6/10 Okay

Delilah

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our stay was okay and was fine for our quick one night stay. Our room looked great at first however after we pulled our blanket’s back to get in bed we found several long dark black hairs on one of the beds. Our bathtub was kinda nasty looking so much so we all decided to just wait to shower at home and the toilet paper holder was so close to the toilet even my thin little daughter felt like she was going to sit on it. Unfortunately we did not get a chance to use the hot tub due to it being full all day and then closing at 10pm. Closing at 10pm is fine but you then have to choose between watching the fireworks at the falls or relaxing in the hot tub. The breakfast was great, many choices and was pretty tasty. The location of the hotel was great, loved that it was within walking distance to everywhere we wanted to go. This is a really good thing because the parking situation is TERRIBLE and despite charging an arm and a leg for the not so special room they still charged you $20 per night to park. The worst part is you have to lug your items down the street , the parking garage does not have an elevator.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. The breakfast is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2025

2/10 Terrible

steve

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No AC in room, no manager ever available to discuss, overflowed unsafe parking many cars in fire lanes all nite Not clean, not cheap, more like a $100 a nite hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Augusto

Stayed 1 night in Oct 2025