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Quality Hotel & Suites At The Falls

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Hotel & Suites At The Falls

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Exterior
Exterior
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Old Falls Street
    1 min walk
  • Giacomo Breakfast Lounge
    1 min walk
  • Niagara Falls Station
    4 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    16 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Wingate By Wyndham Niagara Falls

Pool
Breakfast included
Free WiFi
Restaurant
3.7 out of 5, Good, (2928)
The price is $64
per night
$73 total
includes taxes & fees
Jan 6 - Jan 7
Wingate By Wyndham Niagara Falls

About this property

Quality Hotel & Suites At The Falls

Hotel in Downtown Niagara Falls
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a spa tub, and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a spa tub are on site.
Quality Hotel & Suites At The Falls features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quality Hotel & Suites At The Falls has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 30 per night)
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Papa John's

Things to do

  • Billiards/pool table
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • 7 percent destination fee will be charged
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Nearby parking fee: USD 30.00 per night (60 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 302 out of 1168 reviews" "
Rating 8 - Good. 267 out of 1168 reviews" "
Rating 6 - Okay. 254 out of 1168 reviews" "
Rating 4 - Poor. 182 out of 1168 reviews" "
Rating 2 - Terrible. 163 out of 1168 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice& friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Alla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly staff. Convenient to everywhere.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lication
Super pool and rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Sep 2024

2/10 Terrible

Roger

Disliked: Room comfort
Do not stay here
First, we were charged to park which we were not told and they charged us $30 a day to park. Then they charged us again for parking for days that we were not there. They also charged us for the room and we’re not helpful at all with trying to get this taken care of no one would talk to us. Customer service was very rude at the hotel. We saw several people staying in the hotel, being harassed by the workers for different things. We would never stay here again. We are still trying to get the money back That they charged us for nights that we weren’t even there The best part was, you couldn’t park in the parking lot even though you had to go to parking I’m disabled and thankfully had my wheelchair for someone else. This would not have been an easy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline R

Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Sep 2024

8/10 Good

ASHWIN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good location, walkable to Niagara falls
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable location.
Stayed 1 night in Sep 2024

2/10 Terrible

John

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were walking distance to the Falls. Room was clean and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

when booking the room for a two day stay, on Wednesday and Thursday there is no hot continental breakfast..only on Saturdays and Sundays. So no eggs and sausage.
Stayed 2 nights in Sep 2024

6/10 Okay

Angel

Stayed 1 night in Aug 2024

6/10 Okay

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities
Only one complaint, the beds are definitely old and not comfortable.
Stayed 1 night in Aug 2024

8/10 Good

christine

Stayed 3 nights in Aug 2024

2/10 Terrible

Waleska

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is filthy, the walls need painting, carpets need shampooing, window ledges are molding and decaying, employees smoking weed on their lunch break, concierge sitting around reading a magazine without ever greeting nor offering any kind of assistance to anyone. I paid $370 dollars from Friday to Sunday to stay in one of the most ill-kept hotels in the area. It should be considered a broken down motel instead. Not to mention the tiny piss pool that looks absolutely NOTHING like the pictures. The entire hotel needs to be updated. I don’t recommend this place at all. YUCK!!!
Stayed 2 nights in Sep 2024

4/10 Poor

vivian

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
An easy walk to the Falls. Restaurant limited. Friendly staff. Our room was clean and comfortable. Not fancy, but did the job,
Stayed 1 night in Sep 2024

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They never clean the room they gave us shower towels it was all a mess never empty the trash
Stayed 1 night in Aug 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the falls
Stayed 1 night in Aug 2024

10/10 Excellent

Tasfia

Liked: Cleanliness, staff & service, property conditions & facilities
Liked staying in there
Stayed 3 nights in Aug 2024

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
2.5
The accommodations were beautiful, the hotel it’s self was a bit run down. At breakfast it felt like we were being watched and we missed the waffles and fruit because it was in a restaurant and I didn’t want to wander where I didn’t belong. We got minimal sleep as the most comfortable part of the room was the chair which we took turns sleeping in. Due to that we decided to leave early and were told that was fine, but I was still billed for 2 nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice.
Stayed 1 night in Sep 2024