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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Interior entrance
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pet friendly
  • Pool
  • Breakfast included
$111
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Hotel & Suites At The Falls

Hotel in Downtown Niagara Falls
Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Quality Hotel & Suites At The Falls features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quality Hotel & Suites At The Falls has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Reviews

Quality Hotel & Suites At The Falls Reviews

6.8

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 392 out of 1466 reviews
Rating 8 - Good. 329 out of 1466 reviews
Rating 6 - Okay. 313 out of 1466 reviews
Rating 4 - Poor. 223 out of 1466 reviews
Rating 2 - Terrible. 209 out of 1466 reviews

Reviews

10/10 Excellent

Bobbie

Liked: Cleanliness, amenities, property conditions & facilities
I loved that the bathroom had a fan (that’s very rare). The “hot tub” was not hot at all. The staff was all very polite and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cinthia

Stayed 1 night in Jun 2025

2/10 Terrible

Nikolai, Charlotte

Traveled with family
Liked: Cleanliness
the room was good, but at the reception they took payment for parking twice and did not return the excess payment
Stayed 1 night in Jun 2025

8/10 Good

Thanatsit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Svetlana

Traveled with group
Liked: Amenities, property conditions & facilities
Nice location. Very friendly staff.
Stayed 2 nights in Jun 2025

6/10 Okay

DIXIT

Stayed 1 night in Jun 2025

4/10 Poor

Alejandra

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not good

Smelly room, bathroom not clean enough and water tap in bad condition . Receptionist rude.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

Arturo

Stayed 1 night in Jun 2025

10/10 Excellent

Ravi, norwalk

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Nice. Convenient
Stayed 2 nights in May 2025

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

2/10 Terrible

Miguel

Traveled with family
Disliked: Staff & service, amenities
The person who did the check in was very rude.
Stayed 1 night in Jun 2025

2/10 Terrible

Judith

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2025

4/10 Poor

darshankumar

Traveled with family and small children
Disliked: Cleanliness
We need to ask to clean the room. We need to ask for towels and toiletries. Bathroom lock not working. The room we got was not cleaned at all. I complained about locks but nothing happened. Despite all of this they charged full amount.
Stayed 2 nights in Jun 2025

8/10 Good

Chrystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very walkable, great location. Lego wall and play yard outside. Food and shopping close by. State park and views of the falls walkable.
Stayed 1 night in Jun 2025

8/10 Good

Dayona

Traveled with family
Liked: Staff & service, room comfort
It wasn’t terrible, but the halls and hotel common areas could have been cleaner… I just think there’s a lot of traffics and makes it hard for janitorial staff to manage. The food area could have been cleaner; the breakfast staff seemed overwhelmed. But the receptionists were very pleasant and catering!
Stayed 2 nights in May 2025

2/10 Terrible

Luan

Stayed 1 night in May 2025

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was mostly clean. Dust on floors near walls and behind doors, especially in the bathroom. Beds were comfortable. Breakfast was good, the typical standard breakfast. Only hot item was waffles but they had a variety of breads: English muffins, bagels, etc. and a variety of fruits. With the huge crowds staying at this hotel, our room was quiet and we slept well.
Stayed 2 nights in May 2025

6/10 Okay

Dee

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Marlin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rhianna

Liked: Property conditions & facilities
Location
Stayed 2 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Surrounding activities.
Stayed 3 nights in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The swift response to my order, the courteous staff, the accessibility and the location.
Stayed 2 nights in May 2025

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025