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Quality Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace
Exterior
Reception
Interior entrance
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
551 S Transit St, Lockport, NY, 14094
  • Four Seasons Players
    19 min walk
  • Erie Canal Discovery Center
    2 min drive
  • Allie Brandt Lanes
    4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Standard Room, 1 King Bed with Sofa bed, Jetted Tub | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Lockport Hotel

Pool
Pet friendly
Kids pool
Parking included
3.6 out of 5, Good, (173)
The price is $111
per night
$126 total
includes taxes & fees
Dec 11 - Dec 12
Lockport Hotel

About this property

Quality Inn

Lockport hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a TV in a common area.
Quality Inn offers 50 accommodations with safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 154 out of 598 reviews" "
Rating 8 - Good. 181 out of 598 reviews" "
Rating 6 - Okay. 114 out of 598 reviews" "
Rating 4 - Poor. 75 out of 598 reviews" "
Rating 2 - Terrible. 74 out of 598 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

sean

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, moldy and smelled. Stains on furniture and bedspread.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Nice stay
Reasonable stay. Worth the money. No complaints!
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service
Like the staff very much--Sam and housekeeping. Breakfast lacking compared to other places we have stayed.
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Stayed 1 night in Aug 2024

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs were very comfortable. The hotel was quiet.
Stayed 1 night in Aug 2024

2/10 Terrible

Tetiana

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty hotel
Stayed 1 night in Jun 2024

4/10 Poor

Timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Poor quality inn
Our hotel room was way overpriced. It was over $200 for one night where the “quality” of this quality inn was at about $75/night. The ceiling had a patch in the drywall, the ac unit barely kept the room cool, the tubs faucets weren’t secured to the wall. Overall the room was decently decorated but just in poor shape. Definitely not a great value. Would be fine if price was more reasonable.
Stayed 1 night in Jul 2024

10/10 Excellent

NELSON, Bridgeport

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Staff was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024

6/10 Okay

kevin

Stayed 1 night in Jul 2024

10/10 Excellent

Atmanand

Liked: Amenities
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Anitha

Stayed 1 night in Jul 2024

2/10 Terrible

Santhosh

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No elevator in the property and they assigned smoking room initially. Property appear to be old and not maintained well. Not worth for the money paid
Stayed 2 nights in Jul 2024

10/10 Excellent

joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You Get What You Pay For
I booked cheap- and I guess got what I paid for… Lesson learned We literally had to kick the door open to get into the room. Kept the window open the entire time bc of the mustiness. The fitness room was useless- broken machines and obviously used for storage. The breakfast waffle was yummy
Stayed 2 nights in Jun 2024

8/10 Good

Jimena

Liked: Staff & service
Great value for money at 30 min from Niagara Falls State Park
Stayed 2 nights in Jul 2024

2/10 Terrible

Umeshkumar

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we entered the premise, the staff looked sleepy and was not answering properly. Also the property condition was very poor. Breakfast was the worst. No bagel or cream cheese and bread was stale. The morning staff was also worst. when we entered the room, there was some wierd smell like the room and we had to turn on AC for and hour and then enter. everything was either not clean or was broken or half broken. Will never come her again
Stayed 1 night in Jul 2024

2/10 Terrible

Jim

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was aggressive and nasty… stated if i didnt like the pricenof the hotel imcould just check out.. immediately got very hostile when questioned about the room cost.. facility was very outdated and old looking.. smelled.. i didnt trust even drinking the tap water.. gross place
Stayed 1 night in Jul 2024

4/10 Poor

Kimberley

Disliked: Amenities, property conditions & facilities
Dumpy, poor conditions of rooms, loud fan in the bathroom, poor lighting in the rooms, dingy, old carpet. Coffee was not good. Basically only carbs offered for the breakfast. I do not plan on ever staying there again.
Stayed 4 nights in Jun 2024

8/10 Good

Santhosh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Barbara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
functional
Stayed 1 night in Jun 2024

2/10 Terrible

Michael

Stayed 1 night in Jun 2024

6/10 Okay

Karthik

Traveled with family
Liked: Staff & service, room comfort
Stay was good. But the hotel is outdated ,high rates for a hotel in a sleepy town
Stayed 1 night in Jun 2024