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Residence & Conference Centre - Niagara-on-the-Lake

2.0 star property

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Photo gallery for Residence & Conference Centre - Niagara-on-the-Lake

Winery
Full-size fridge, microwave
Lobby
View from property
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
137 Taylor Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪1 min walk‬
  • Outlet Collection at Niagara
    ‪10 min walk‬
  • Royal Niagara Golf Club
    ‪13 min walk‬
  • St. Catharines, ON (YCM-Niagara District)
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchenette

Suite, 2 Bedrooms, Kitchenette | 2 bedrooms, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Kitchenette

  • Sleeps 4
  • 2 Double Beds

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About this property

Residence & Conference Centre - Niagara-on-the-Lake

Hotel in Glendale
Along with an attached winery, this hotel has a snack bar/deli and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Residence & Conference Centre - Niagara-on-the-Lake offers 100 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations offer separate dining areas and include desks. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
A winery is attached to this Niagara-on-the-Lake hotel. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.

Residence & Conference Centre - Niagara-on-the-Lake has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Vineyard
  • Wine tasting room
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between September 1 and April 30.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 11.30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 11.30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

Property is also known as

Niagara-on-the-Lake Residence
Residence Hotel Niagara-on-the-Lake
Residence Niagara-on-the-Lake
Residence Conference Centre Niagara on the Lake

Residence & Conference Centre - Niagara-on-the-Lake Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 216 out of 1000 reviews
Rating 8 - Good. 385 out of 1000 reviews
Rating 6 - Okay. 244 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

chrystina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun location to stay as we were going to a music festival. Rooms were quite and and larger than expected
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Fiorella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Jul 2024

2/10 Terrible

GENEVIEVE

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff was rude and unprofessional. I will never stay here again, and recommend no one ever does
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Basic accommodations but everything was clean. The location allowed is to drive to many attractions with ease.
Stayed 2 nights in Aug 2024

8/10 Good

Barb

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great deal for our purposes. A coffee machine in the room would have been great but again, understand it's a dorm room. Staff was great!
Stayed 2 nights in Aug 2024

2/10 Terrible

Leonor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a horrible smell in the building and the bed was very uncomfortable We checked and left within 5 minutes Will never be returning
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Power was out to half the room dont know where the fuse box was. A/C was not proforming well. Staff was very nice. Place is clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adejoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. The environment is quiet and beautiful. The beds are not for my size.
Stayed 1 night in Aug 2024

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was a low-cost stay but the rooms at this "hotel" were terrible. We would have been better off sleeping in our car. These are old run-down dorm rooms. The bunk beds don't even have ladders. Kitchen had no paper towels, or any plates/utensils. Hallway carpets were disgusting. The elevator has a disgusting pungent odor like BO. DO NOT STAY HERE! You'd be better off at a motel. Worst place we ever stayed.
Stayed 1 night in Aug 2024

6/10 Okay

Line

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Jayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Traveled with group
Stayed 2 nights in Aug 2024

6/10 Okay

Priscilla

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The price is what's great about this place. Much cheaper than all hotels in the area. Conveniently located just off the QEW and across the shopping outlet. This is a student residence building so the rooms are very basic but has all you need. Our room had 2 loft beds that my 12yr and 15yr old kids used. The ladder to go up is a bit tricky so just keep that in mind. The towel rack in the bathroom had fallen off from a previous guest as it was on the floor beside the toilet. But we did have all the towels we needed. Overall, the place provided everything we needed, was clean, and front desk was very polite and helpful. We used Google maps to find to the hotel which led us to a closed street. I called the front desk and she guided me on the phone thru the Niagara College property, past the barn, and to the Residence entrance.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a good option for the area as you can book a two bedroom unit and have a mini kitchen.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for families the place is very clean and has everything you need for a hotel stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Simple and clean, no bells and whistles. The only one issue was the walls were thin and heard people talking very early in the morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

8/10 Good

Keren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Perfect for a family trip to niagara. Clean rooms with lot's of space. Staff could be nicer and more eager to help figure things out. Overall pleasantly surprised and would stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Shauna

Stayed 2 nights in Jul 2024