Residence & Conference Centre - Niagara-on-the-Lake

2.0 star property

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Photo gallery for Residence & Conference Centre - Niagara-on-the-Lake

Winery
Lobby sitting area
Lobby sitting area
Full-size fridge, microwave
BBQ/picnic area

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
137 Taylor Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪1 min walk‬
  • Outlet Collection at Niagara
    ‪5 min walk‬
  • Royal Niagara Golf Club
    ‪8 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

Suite, 2 Bedrooms, Kitchenette

8.4 out of 10
Very good
(55 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Residence & Conference Centre - Niagara-on-the-Lake

Hotel in Glendale
Along with an attached winery, this hotel has a snack bar/deli and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Residence & Conference Centre - Niagara-on-the-Lake offers 100 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations offer separate dining areas and include desks. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
A winery is attached to this Niagara-on-the-Lake hotel. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.

Residence & Conference Centre - Niagara-on-the-Lake has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Vineyard
  • Wine tasting room
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 1 and April 30.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 11.30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 11.30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Niagara-on-the-Lake Residence
Residence Hotel Niagara-on-the-Lake
Residence Niagara-on-the-Lake
Residence Conference Centre Niagara on the Lake

Residence & Conference Centre - Niagara-on-the-Lake Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 263 out of 1000 reviews
Rating 8 - Good. 375 out of 1000 reviews
Rating 6 - Okay. 228 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to outlet. it is really quiet area. even close to highway. front staff was nice and friendly.recommended for sure
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect to stay at for cheap
Stayed 1 night in Jun 2025

10/10 Excellent

Logan

Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location for St Catharines, Niagara Falls and Niagara-on-the-lake. Very clean and with a refrigerator we were able to bring a few bowls, cutlery and plates so we had our breakfasts there. Beds were comfortable.
Stayed 3 nights in Jun 2025

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to easy check in clean and spacious
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Stayed 1 night in Jun 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is very bare bones. No amenities. Poor lighting. Not what I expected.
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffani

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location right across from the outlets . Large rooms
Stayed 2 nights in May 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Devika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book somewhere else

I would not recommend this hotel. Dated, smells, uncomfortable beds etc. Book somewhere else. Issues: -no light in kitchen -limited towels the size of hand towels -windows barely open which limits the ability to air out the musty smell -only two pillows as flat as pancakes -problems with room locks -worn down and broken furnishings -dirty bathroom
Stayed 2 nights in May 2025

8/10 Good

Adele

Stayed 1 night in May 2025

10/10 Excellent

Tudor

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, beautiful view, caind service.
Stayed 3 nights in May 2025

10/10 Excellent

Alastair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Great surrounding scenery, and very close to the outlet mall.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

chrystina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun location to stay as we were going to a music festival. Rooms were quite and and larger than expected
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Fiorella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Jul 2024

2/10 Terrible

GENEVIEVE

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff was rude and unprofessional. I will never stay here again, and recommend no one ever does
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Basic accommodations but everything was clean. The location allowed is to drive to many attractions with ease.
Stayed 2 nights in Aug 2024