Sheraton Niagara Falls

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Niagara Falls

Lounge
Point of interest
Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes
Restaurant
Game room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Laundry

Explore the area

Map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    4 min walk
  • Conference Center Niagara Falls
    5 min walk
  • Niagara Falls State Park
    7 min walk
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    17 min drive

Room options

Room, 1 King Bed

  • 311 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

  • 622 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 622 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

Room, 2 Queen Beds

  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 311 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Niagara Falls

4-star hotel in Downtown Niagara Falls
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Niagara Falls offers 391 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Niagara Falls features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

This 4-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 11153 square feet (1036 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

Sheraton Niagara Falls is a smoke-free property.

Sheraton Niagara Falls has a restaurant on site.
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
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Sheraton On The Falls Hotel Niagara Falls
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Sheraton Falls Niagara Falls
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Sheraton Niagara Falls Hotel
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Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 461 out of 1008 reviews" "
Rating 8 - Good. 259 out of 1008 reviews" "
Rating 6 - Okay. 138 out of 1008 reviews" "
Rating 4 - Poor. 76 out of 1008 reviews" "
Rating 2 - Terrible. 74 out of 1008 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Stayed 1 night in Sep 2024

10/10 Excellent

Taneka

Liked: Cleanliness, staff & service, property conditions & facilities
Bed and shower
Stayed 2 nights in Sep 2024

6/10 Okay

Emilie

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

ARUNKUMAR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good helping staffs
Stayed 2 nights in Sep 2024

2/10 Terrible

german, Teaneck Nj

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff are un profesional.
Stayed 1 night in Sep 2024

8/10 Good

Jiaming

Liked: Cleanliness, staff & service, amenities
Walking distance to the falls park. Very convenient. Friendly receptionists.
Stayed 1 night in Aug 2024

6/10 Okay

Jose, Carmel

Traveled with family
Liked: Property conditions & facilities
On the Expedia Website, it indicated that was complementary Breakfast, and I end up paying 20 dollare per person at a restaurant on the premise. They said would have purchase a package. I expect more from the Sheraton. Really disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! What a nice staff
Stayed 1 night in Sep 2024

8/10 Good

Jinfei

Stayed 1 night in Aug 2024

8/10 Good

Mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Elia

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Christopher, Columbia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was at great location with in walking distance to several land marks. Front desk and other member of hotel where helpful at time of need. Only issue was towels where never replace or room fully clean while we where out. Other then that hotel was a nice stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Construction dust and debri
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2024

4/10 Poor

pedro

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Over charged for items in the snack area ( no price tags) 4 dollars for gum??
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

6/10 Okay

Carla

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Walkable to the falls, however pool area was sub par. Needs a major cleaning. Black mold clearly visible in the main pool area
Stayed 1 night in Aug 2024

8/10 Good

PurnaChandra

Liked: Cleanliness, staff & service, property conditions & facilities
It’s decent place close to the falls
Stayed 2 nights in Aug 2024

4/10 Poor

Bledar

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel looks mostly like a cheap motel. The air smells moldy. The building needs a total renovation. Service was helpful and the location was very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sunil, Foster City

Liked: Cleanliness, staff & service
Good location. The building is old. The ac etc are not very quite
Stayed 2 nights in Aug 2024

10/10 Excellent

Agustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, loved the pool, room was nice, would definitely stay there again
Stayed 2 nights in Aug 2024