Sheraton Fallsview Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Fallsview Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Casino Niagara
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Fallsview Casino
    ‪18 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Balcony

  • 344 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

  • 391 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking, City

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 290 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Bathtub

  • 320 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

  • 419 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 374 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, City

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 258 sq ft
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Sheraton Fallsview Hotel

4-star hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Fallsview Hotel features a water park (surcharge) and a waterslide. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 18 meeting rooms. This family-friendly hotel also offers a casino, an outdoor pool, and an indoor pool. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Fallsview Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3468 out of 6434 reviews
Rating 8 - Good. 1426 out of 6434 reviews
Rating 6 - Okay. 676 out of 6434 reviews
Rating 4 - Poor. 376 out of 6434 reviews
Rating 2 - Terrible. 488 out of 6434 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Dianna

Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan Dean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Thank you!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nelette

Stayed 2 nights in Feb 2025

8/10 Good

Loveleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Disappointed

We stayed here for a romantic weekend away to celebrate our birthdays. Upon arrival the parking staff were all kind And accommodating as was the person who checked us in. When we finally got to our room though it was spacious it was lacking. There was quite a bit of dust on everything. The furnishings were older and had scratchez a d gouges in the wood.the couch springs were broken and was very uncomfortable and made noise whenever you moved. The door going to balcony didn't have a great seal as when the wind blew our curtains were visibly moving. the shower glass had soap scum and the first night the nozzle to turn tub on was broke and someone had to come fix it. Then again in the morning when we went to use the tub it broke again and someone had to come back up and fix it again. Great view but to be honest that was all that was great about the room. For the money It cost us to stay in the junior suite we were disappointed. Though we didn't go for all extras as we just wanted a cozy weekend away. We did have a good time when we did venture out. There was a lot for families to do w arcade and water park. It was also nice to have so many food options close by we could walk to.
Stayed 3 nights in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Alvita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend staying here
Stayed 1 night in Feb 2025

10/10 Excellent

ASHRAF

Stayed 1 night in Feb 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in Feb 2025

4/10 Poor

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
So hot, the heat was blasting non stop.
Stayed 1 night in Feb 2025

10/10 Excellent

Liobel

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Feb 2025

10/10 Excellent

Liobel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2025

8/10 Good

Shairujeen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Jorge

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed in our bedroom moved a lot. The shower was very low to the ground. I could not fit
Stayed 2 nights in Feb 2025

8/10 Good

Stephanie

Stayed 1 night in Feb 2025

8/10 Good

Ashley

Stayed 1 night in Feb 2025

10/10 Excellent

Tom, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and accommodating, quick to respond, and genuinely caring. I have already booked my next stay!! It is close to EVERYTHING and the view is breathtaking!
Stayed 3 nights in Feb 2025

10/10 Excellent

Silvia

Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight in a Junior Suite, 1 King Bed with Sofa Bed, American Falls View, Corner. The suite was huge and the view of the American Falls was fantastic. The location was close to everything, restaurants, casinos, etc. The staff were very friendly, professional, and helpful. The only two points, I would like to bring up is that we had no idea that the parking garage for the hotel had a water park at the top of it. When we were trying to bring our small carryon luggage with us to check in we were crammed into the elevator waiting area and elevator itself with families dressed in bathing suits or dripping wet from being at the water park. This isn't a complaint just a heads up. The second point, is although the hotel website mentions that it went through at $50 million renovation, the furniture in our room was chipped, scratched and banged up; that was slightly disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

HARSIMRANJEET

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to downtown and has a waterpark for kids.
Stayed 3 nights in Feb 2025

6/10 Okay

Ketankumar, Burlington

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and rundown and would not meet criteria of any 4-star/ diamond category. The room and bathroom are old with water not draining well from tub or sink. Carpet was smelly. We booked and paid for high floor falls view and they gave us a mediocre room on 15th floor. Overall not happy. Would not recommend any one for stay if you are looking for 4- star Marriott group hotel as it does not meet the expectations of any 4- star Marriott group of hotels.
Stayed 1 night in Feb 2025