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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Casino Niagara
    ‪7 min walk‬
  • Fallsview Casino
    ‪17 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 344 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 391 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (No View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (No View)

  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking, City View

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Room, 2 Queen Beds, Non Smoking (View) | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (View)

  • 290 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Bathtub (View)

View from room

Room, 2 Queen Beds, Non Smoking, Bathtub (View)

  • 320 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (View)

View from room

Room, 2 Queen Beds, Non Smoking, Balcony (View)

  • 419 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (View)

View from room

Room, 2 Queen Beds, Non Smoking, Balcony (View)

  • 374 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, City View

  • 320 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (View)

  • 320 sq ft
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking (View)

Room, 1 Queen Bed with Sofa bed, Non Smoking (View) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Non Smoking (View)

  • 258 sq ft
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

View from room

Embassy Suites by Hilton Niagara Falls Fallsview

  • Pool
  • Hot Tub
  • Breakfast included
  • Restaurant
4.0 out of 5, Very Good, (11679)
The price is $124
per night
$155 total
includes taxes & fees
Apr 9 - Apr 10
Embassy Suites by Hilton Niagara Falls Fallsview

About this property

Sheraton Fallsview Hotel

4-star hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Fallsview Hotel features a water park (surcharge) and a waterslide. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 18 meeting rooms. This family-friendly hotel also offers a casino, an outdoor pool, and an indoor pool. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Fallsview Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3402 out of 6377 reviews
Rating 8 - Good. 1412 out of 6377 reviews
Rating 6 - Okay. 677 out of 6377 reviews
Rating 4 - Poor. 395 out of 6377 reviews
Rating 2 - Terrible. 491 out of 6377 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Jaspreet

Disliked: Staff & service, property conditions & facilities
Room not good
Stayed 1 night in Dec 2024

8/10 Good

Tony

Stayed 1 night in Dec 2024

4/10 Poor

Rodiet

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was so bad
Stayed 1 night in Dec 2024

2/10 Terrible

Amar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room heating was defective. The room was a Sauna and could not sleep all night. Staff could not help at night and said a technician will look at the problem after we leave.
Stayed 1 night in Dec 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views over the falls
Stayed 3 nights in Dec 2024

8/10 Good

Gilles

Traveled with partner
The staff were great and the hotel was clean and nice. The only big negative was parking, their self parking is way to expensive at 45$ per night plus fees and taxes.
Stayed 3 nights in Dec 2024

4/10 Poor

Rodiet

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like it
Stayed 1 night in Dec 2024

8/10 Good

Malcolm

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Parking was a trek, but everything else was great :)
Stayed 5 nights in Dec 2024

10/10 Excellent

Mikail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Heather

Traveled with partner
Disliked: Amenities, property conditions & facilities
Slipped in tub and was injured I received nothing but automated email responses
Stayed 1 night in Dec 2024

10/10 Excellent

Anahid

Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like everything about it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Salomon

Stayed 1 night in Dec 2024

6/10 Okay

Hodda

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay here in 11 months and there have been many improvements with customer service in general, communication (option to text message). The falls view room we had was superb and the room amenities such as the fireplace updated furniture and comfortable bedding and bed were a huge plus. The only down side I have is with checkin which is an issue across the hotel industry. Way too slow but improving with options to online checkin and digital key service
Stayed 2 nights in Dec 2024

8/10 Good

Abada

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must go, home away from home.
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place hand's down is the best location. You get the perfect view and you are located perfectly right next to everything. The Big plus is if you get the Balcony Suite. We will always stay here. Staff is amazing.
Stayed 2 nights in Oct 2024

6/10 Okay

Sarabjit

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Rukhafzo

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We always visit this property. This time we mention to have a proper running water and we did not. We paid for a falls view and we were given a city/falls. The room was very small and at the end. Just disappointed.
Stayed 2 nights in Dec 2024

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Loretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring the Falls, walkable to food, visitors center, tours, park, and spectacular viewing.
Stayed 2 nights in Dec 2024