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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
1 bedroom, premium bedding, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Point of interest

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Casino Niagara
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Fallsview Casino
    ‪18 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(137 reviews)
  • 344 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(140 reviews)
  • 391 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (No View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(151 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, City

8.4 out of 10
Very good
(79 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(148 reviews)
  • 290 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Bathtub

View from room

Room, 2 Queen Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(143 reviews)
  • 320 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

View from room

Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(143 reviews)
  • 419 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

View from room

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(121 reviews)
  • 374 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, City

8.6 out of 10
Excellent
(23 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(199 reviews)
  • 320 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(110 reviews)
  • 320 sq ft
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed (View)

Room, 1 Queen Bed with Sofa bed (View) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed with Sofa bed (View)

8.4 out of 10
Very good
(19 reviews)
  • 258 sq ft
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sheraton Fallsview Hotel

4-star hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Fallsview Hotel features a water park (surcharge) and a waterslide. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 18 meeting rooms. This family-friendly hotel also offers a casino, an outdoor pool, and an indoor pool. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Fallsview Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3556 out of 6561 reviews
Rating 8 - Good. 1441 out of 6561 reviews
Rating 6 - Okay. 691 out of 6561 reviews
Rating 4 - Poor. 384 out of 6561 reviews
Rating 2 - Terrible. 489 out of 6561 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jarrod

Stayed 2 nights in Mar 2025

8/10 Good

Georgia, Columbia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was good. However, I didn’t like that you had to pay $45 for parking per day. You had to pay for breakfast, everything had an international fee attached. I also didn’t like that there were not clear cut signs from the garage to the hotel. It sure how I feel about this hotel. It wasn’t bad. Close to some adventure and carnival type things. Pretty expensive! Bought a set of Starbucks coffee cups from inside the hotell..$40; here in the us $14!!
Stayed 2 nights in Apr 2025

10/10 Excellent

TATIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the falls and clifton hills.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Stayed 2 nights in Mar 2025

10/10 Excellent

essie

Traveled with family
Liked: Staff & service, property conditions & facilities
Location, facility, staff ; everything,was great for us. Loved our view of the Falls and Clifton. Can’t wait to be back .
Stayed 3 nights in Apr 2025

10/10 Excellent

Gina

Stayed 3 nights in Mar 2025

6/10 Okay

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Experience was average. When I checked in my city room view was facing the vent systems. Went down for a room change and she said “city view” consists of all city angles (not what was pictured when booked). She gave me a different room with partial strip view. While enjoying the hotel pool, fire alarm went off and continued for about an hr. Had to use the stairs to get to my 22nd floor room as my sound sensitive son was having a meltdown. Food at the Fallsview buffet was average. Service was super slow and chaotic. During check out it took an hr for valet service to bring our car. Water park you need to buy cheap pool towels or bring your own but was never told ahead of time so had to go back to the room for towels.
Stayed 2 nights in Apr 2025

2/10 Terrible

xiaoxuan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Horrible staff at check in
Stayed 2 nights in Apr 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Crowded on the Easter long weekend.
Stayed 1 night in Apr 2025

6/10 Okay

Sami

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Keegan

nice and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Ilian

Stayed 4 nights in Apr 2025

10/10 Excellent

Fady, Burlington

Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff. Perfect for a trip to Niagara Falls. Easy access, safe parking, walkable to everything.
Stayed 4 nights in Apr 2025

4/10 Poor

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Be careful with upgrades for certain views!

Arrived later in the day as my family and I travelled several hours to get there. My son chose a city view when looking through the type of room we wanted because he wanted to see all the lights, when checking into our room our view was far from the picture shown for a city view with all the lights (see photos attached). When asked about this they were unable to do anything that night due to availability and ask me to call at 8 am which I did. They were then able to give me an upgraded room with falls view but come me $110 extra nightly with no compensation for inconvenience. Also we had to wait until the room was cleaned and have our luggage packed to be transferred. By this time we still hadn’t heard anything and wasted the morning waiting to see what we needed to do. I called again to touch base and we were then told it will still be a while housekeeping was just going to clean but we were welcome to go ahead and leave the room and someone would transfer our luggage when room was available. This was ok with me so we could go zip line and explore, but when we returned to the hotel again to get new keys and made our way up to the new room (which had a beautiful view) our luggage was not moved and we had to hunt it down. However valet staff were wonderful.
View given
Stayed 2 nights in Apr 2025

10/10 Excellent

Maylin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

April

Stayed 3 nights in Mar 2025

10/10 Excellent

Ali Rushdan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place with attentive staff all within easy reach of most attractions including the waterpark (although it could be closer)
Stayed 1 night in Apr 2025

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. We had a falls view room with two queens and a sofa bed for the 5 of us. It had a beautiful view and sitting area with Juliet balcony. Such a quiet and peaceful respite from walking around the busy and exciting surroundings. Beds were comfortable. Everything was clean. Electric fireplace was a nice touch. The bathroom was clean with really nice shower. The parking lot serves multiple buildings and the Waterpark so our only inconvenience was probably the trek from the parking garage through the buildings to get to the Sheraton lobby. Overall wonderful experience.
Stayed 1 night in Apr 2025

8/10 Good

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Accomodating staff. Starbucks inside. All was well. The buffet was a bit stressful and not worth the expense but otherwise a great place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Apr 2025