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Sheraton Fallsview Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Fallsview Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Point of interest
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Clifton Hill
    ‪1 min walk‬
  • Queen Victoria Park
    ‪1 min walk‬
  • Niagara SkyWheel
    ‪4 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, High Floor, Falls View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, High Floor, Falls View

  • 344 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, High Floor, Whirlpool, Falls View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, High Floor, Whirlpool, Falls View

  • 391 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, No View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, No View

  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, No View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, No View

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, American Falls View

Room, 2 Queen Beds, American Falls View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, American Falls View

  • 290 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub, American Falls View

View from room

Room, 2 Queen Beds, Bathtub, American Falls View

  • 320 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Falls View

View from room

Room, 2 Queen Beds, Balcony, Falls View

  • 419 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, High Floor, Falls View

View from room

Room, 2 Queen Beds, Balcony, High Floor, Falls View

  • 374 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

  • 320 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Park View

  • 320 sq ft
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, American Falls View

Room, 1 Queen Bed with Sofa bed, American Falls View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, American Falls View

  • 258 sq ft
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed, American Falls View, Corner

Junior Suite, 1 King Bed with Sofa Bed, American Falls View, Corner | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa Bed, American Falls View, Corner

  • 390 sq ft
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot Tub
Breakfast included
Restaurant
4.0 out of 5, Very Good, (11294)
The price is $124
per night
$154 total
includes taxes & fees
Feb 5 - Feb 6
Embassy Suites by Hilton Niagara Falls Fallsview

About this property

Sheraton Fallsview Hotel

4-star hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Fallsview Hotel features a water park (surcharge) and a waterslide. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 18 meeting rooms. This family-friendly hotel also offers a casino, an outdoor pool, and an indoor pool. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Fallsview Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3325 out of 6311 reviews" "
Rating 8 - Good. 1406 out of 6311 reviews" "
Rating 6 - Okay. 678 out of 6311 reviews" "
Rating 4 - Poor. 397 out of 6311 reviews" "
Rating 2 - Terrible. 505 out of 6311 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robin

Stayed 1 night in Oct 2024

8/10 Good

Mario

Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, amenities
Absolutely loved the hotel!
Stayed 4 nights in Oct 2024

10/10 Excellent

ophelie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, quiet, and the staff was very friendly. Above all, we were really surprised as hell. Great the view was from our Fallsview room!
Stayed 2 nights in Sep 2024

8/10 Good

VLAD

Stayed 1 night in Oct 2024

4/10 Poor

Roberta

Disliked: Staff & service, property conditions & facilities
The bathroom was molded in the shower and the shower door leaked onto the floor. Tha comforter on one of the beds had blood on it. I would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding! Notably Tony at valet parking
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Traveled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for the falls and surrounding activities.
Stayed 1 night in Oct 2024

6/10 Okay

Ashley M.

Traveled with group
Disliked: Staff & service
Location & View is GREAT - However, the issues we had with the hotel were: The Hotel booked another family to our room, activated keys, and the family actually ENTERED our room - Luckily, we were there (well, I say luckily but thank goodness nobody (or child) was not properly dressed, etc.) We got argued with for a little bit and when I notified the front desk of our concern, there was very little done. If we would have been gone - all of our belongings were in the room, etc. It could have been WAYY worse! We went for a walk, came back to our room to find that we were LOCKED OUT - due to their mistake, they deactivated our room keys with no knowledge and not one person communicated with us as to what was going on. After asking for a manager, we still did not get much courtesy. They simply just said "sorry" once more and gave us new room keys. Considering valet parking to be $65.00 per DAY - it would have been nice to have that comped as a courtesy for all of the worrisome happenings. NOPE- NO offer to justify or extend a courtesy in any direction. Considering our room to have been mixed with another, come Sunday morning at 6:00 am when everyone was asleep - we had our room phone ringing off the hook with some kind of "wake up call" - after two calls back to back we picked up and simply mentioned they had the wrong room and that we were still sleeping - we received (2) more calls!! Great Location - Needs Customer Service Training!
Stayed 3 nights in Oct 2024

10/10 Excellent

Antea

Stayed 1 night in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Alyshia

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and a great hotel with awesome staff! Looking forward to staying here again in the future!
Stayed 1 night in Oct 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend but pay attention to upcharging.
My stay was great with the exception of a couple of things. Check in staff and check out staff are just unfriendly people. Also, I was quoted $65 for valet parking but I was charged $79.23 per day. That is super disappointing. Last but not least, our first day of breakfast, not one person came to our table to bring coffee until we were ready to leave. At that time a man hounded me to circle him a minimum $9 tip. Absolutely not. We literally received no service at all, except for a late carafe of coffee. And why would they get tipped unless they give us a great seat with a great view anyway? I am literally serving myself. The bellhops were fabulous, valet guys were great and the elevator lady was wonderful. Overall, we had a wonderful stay and loved it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Adam

Stayed 2 nights in Oct 2024

2/10 Terrible

HASSAN

Disliked: Staff & service
I didn’t get the Falls view and that’s what I paid for. They didn’t have heat in the room and when I approached the receptionist, she said all the folds view rooms run out as first come first serve so why did you charge me for if I’m not gonna get it?
Stayed 1 night in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect view and awesome room.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Great location, thata about it
Location is unbeatable if you want to be near the falla and clifton hill but service, appearance, beds were all lackluster also a lot of hidden fees so buyer beware
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Cyron Christian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elias

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the falls and it’s in the Clifton area where you can find some fun stuff for adults and kids. Good vegan options if needed.
Stayed 4 nights in Oct 2024