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Staybridge Suites Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Staybridge Suites Niagara-On-The-Lake by IHG

Indoor pool, open 7 AM to 11 PM, sun loungers
Lobby sitting area
Terrace/patio
Free daily buffet breakfast
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Hot Tub
$123
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
524 York Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪15 min walk‬
  • Place, Outlet Collection at Niagara
    ‪18 min walk‬
  • Place, Château des Charmes
    ‪4 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(70 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

9.6 out of 10
Exceptional
(10 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Room amenity

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(26 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, Kitchen

Standard Room, Kitchen | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Standard Room, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Holiday Inn Express Niagara-On-The-Lake by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,736 reviews
Holiday Inn Express Niagara-On-The-Lake by IHG

About this property

Staybridge Suites Niagara-On-The-Lake by IHG

3-star hotel in Glendale
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, conference space, and concierge services.
Staybridge Suites Niagara-On-The-Lake by IHG offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Staybridge Suites Niagara-On-The-Lake by IHG provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 500 square feet (46 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Staybridge Suites Niagara-On-The-Lake by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Wine tours

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Niagara-on-the-lake Aparthotel
Staybridge Suites Niagaraonth
Staybridge Suites Niagara on the lake
Staybridge Suites Niagara-On-The-Lake by IHG Hotel
Staybridge Suites Niagara on the lake an IHG Hotel
Staybridge Suites Niagara-On-The-Lake by IHG Niagara-on-the-Lake

Reviews

Staybridge Suites Niagara-On-The-Lake by IHG Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 819 out of 1026 reviews
Rating 8 - Good. 161 out of 1026 reviews
Rating 6 - Okay. 27 out of 1026 reviews
Rating 4 - Poor. 10 out of 1026 reviews
Rating 2 - Terrible. 9 out of 1026 reviews

Reviews

10/10 Excellent

Ravin, Opelousas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one-night stay with a toddler! We used to come to Niagara-on-the-Lake all the time before having a baby and decided to do a little family getaway around Canada Day. We chose this hotel because it seemed quieter and better suited to families than staying in the historic district of NOTL. We were very pleased with this decision- parking was easy and free, our room was spacious, and it was easy to do meals at the hotel with the kitchen and full fridge. Breakfast was delicious, with lots of offerings (including gluten free toast), and a definite bonus for us! We were close to other attractions, such as the butterfly conservatory, as well as shopping at the outlets. Everything we wanted to do was within a 20-minute drive, which was perfect and made us feel like we were still part of the action. Overall, excellent value for a great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Marianne, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWSOME stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top notch stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Rafik

Stayed 2 nights in Jun 2025

8/10 Good

Brandice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk what very friendly and informative when I arrived, Breakfast was great. Did not get a chance to really enjoy anything else as I was there for work.
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my seminar but the price was outrageous for this class of a hotel
Stayed 1 night in May 2025

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness and facilities available. great breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Decent breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking this stay it said it was within walking distance of Niagara on the Lake …. It IS NOT within walking distance however Lift and Uber were VERY reasonable . Hotel staff including breakfast were exceptional . Room and location cozy and quiet , relaxing . Close to Outlet Mall and Gretzky s Phenomenal Winery and Distillery .
Stayed 3 nights in Jun 2025

10/10 Excellent

Tanikka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Robin was excellent. I was meeting someone I’ve been dating for 3 months for the first time. She reassured me and made sure I knew a few ways to stay safe! It was a wonderful weekend,
Stayed 3 nights in Jun 2025

10/10 Excellent

Joyce

The entire staff was very friendly and helpful…. And the hotel was very clean - the room we stayed in was attractive , updated and spotless!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Staff & service, amenities
The all- inclusive was great
Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was super clean. Huge room. Polite and informative staff. Very classy. Great location. 3 minute drive to outlet mall and short uber rides to all the wineries. Hot breakfast that included waffle station and omelettes. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Prabin

Stayed 2 nights in May 2025

8/10 Good

Vytautas

Liked: Cleanliness
Was not told there was an adjoining room door which was unlocked. A safety issue not discussed by front desk.
Stayed 1 night in May 2025

6/10 Okay

Sharon

Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room had a full kitchen. Very good included breakfast, close to Niagara on the Lake, Outlet Mall, nice open view from room on the 6th floor. Bed was also very comfortable. Allow extra time for construction slow downs on southbound QEW around St Catherines.
Stayed 1 night in May 2025

6/10 Okay

Dylan

Stayed 1 night in May 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and well kept. Great central location to the wineries and The Falls. Breakfast was good. The personnel were friendly and helpful.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean. Shower area needs some fixing, water is leaking from shower to toilet area when in use, potential risk on slipping. Breakfast, the sausage does not taste good. No bacon which is a common breakfast in other hotels. No complimentary bottled water which is also common on other hotels. The TV program menu does not show the title of the program playing, only channel list. The doors are not sound proof. You can hear if someone walks or talking on the hallways and when they are opening their doors. All the rest is a great experience. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Martin Paolo

Traveled with family and small children
it was great they were friendly and polite
Stayed 1 night in May 2025