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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated
Lobby
Aerial view
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Fallsview Casino
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(160 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

8.0 out of 10
Very good
(3 reviews)
  • 680 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 680 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(72 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel in Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sterling Inn & Spa - an Ontario's Finest Inn features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite parking is available (surcharge).

Sterling Inn & Spa - an Ontario's Finest Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1525 out of 1894 reviews
Rating 8 - Good. 275 out of 1894 reviews
Rating 6 - Okay. 54 out of 1894 reviews
Rating 4 - Poor. 19 out of 1894 reviews
Rating 2 - Terrible. 21 out of 1894 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, comfortable accommodations
Stayed 4 nights in Mar 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time at the Sterling. Depending on the room, beds can be hit and miss (hard and uncomfortable). Everything else is great. Clean. Location is central enough to things but not in the nicest area of town. Breakfasts are amazing. Large spacious rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful comfortable spacious rooms
Stayed 1 night in Apr 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, lovely staff but get some rugs!!

Location and staff were great. Room was lovely and spacious (offered a free upgrade) Unfortunately the shower leaked all over the bathroom floor and the noise from the room above both ruined the stay slightly. The flooring is just not suitable for a multi floor hotel and because we were on the ground floor, the noise was awful and it was just from them walking around…..A LOT!
Stayed 1 night in Apr 2025

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that I was greeted by to check-in were so nice and pleasant and did such a great job going over everything we needed to know about our stay and answered all of our questions.
Stayed 1 night in Apr 2025

8/10 Good

Usama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julia at check in was awesome, staff was friendly, room was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations. Easy walking distance to attractions. Reasonably priced.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Overall, this hotel is neat and tidy. One drawback is hot water for shower becomes warm in 10 min. Next person needs to wait hot water coming back.
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely kind, professional. And knowledgeable. They called and checked in on me atleast twice a day to make sure I had everything I needed. I received an upgrade on my room for the same price, just because. The room was as large as a studio apartment. It was extremely clean and smelled nice and fresh. The bed was very very comfortable, and the pillows were just right. The leather lounge chairs in the room were extremely comfortable. I have stayed in alot of hotels, but this by far was the best I have ever stayed in. I was thoroughly impressed. I am definitely going to book my next stay here when I come again. This Inn & Spa definitely gets a 10 out of 10. It was definitely a ⭐️⭐️⭐️⭐️⭐️ Inn & Spa.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clara-Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel. Gorgeous room with an amazing layout. The self cleaning jacuzzi tub was so relaxing…we lounged in the tub, read, and watched March madness while soaking in a hot bubble bath. Parking was additional which was a but disappointing but definitely worth the stay and connivence. The hotel staff was courteous and knowledgeable about the property and area. The cherry on top was the complimentary room service breakfast tray. The croissants & french press coffee were to die for.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, unbelievable amenities (shower & jetted tub) huge room and breakfast in room. Just amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

anita

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was to celebrate our daughter's wedding. Our room, and that of the party travelling with us was upgraded beautifully. The rooms are stunning! All the staff we interacted with--behind the desk, housekeeping, and at the restaurant were lovely, welcoming and accommodating. The fresh ground coffee from the station in the lobby was delicious, as was the daily breakfast delivered to our rooms. The location was also perfect--just a few blocks away from the entertainment strip and falls. We plan to visit again, and look forward to our next stay at the Sterling Inn.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David randall, Oklahoma City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the bathroom in both rooms. The first room had a great shower. The jacuzzi in the second room was great. Staff friendly and helpful
Stayed 3 nights in Mar 2025

8/10 Good

Alton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Only a couple of issues were the mattress seen better days and should be replaced and never used a pressed coffee maker before, ended up wasting the coffee. Other then that, great massage at the Spa. Will be back soon.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was excellent. Definitely visit again.
Stayed 1 night in Mar 2025

8/10 Good

Hezhaoyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Feb 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sterling inn is a very quiet hotel, slightly far from the shuttle bus. But the hotel is clean and organized, People are friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025