Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Restaurant
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated
Lobby

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Fallsview Casino
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(174 reviews)
  • Sleeps 3
  • 1 King Bed

Two Queen Beds with pullout and jetted tub

8.6 out of 10
Excellent
(4 reviews)
  • 680 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Two Queen Bed Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 680 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(73 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel in Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sterling Inn & Spa - an Ontario's Finest Inn features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite parking is available (surcharge).

Sterling Inn & Spa - an Ontario's Finest Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1555 out of 1933 reviews
Rating 8 - Good. 277 out of 1933 reviews
Rating 6 - Okay. 60 out of 1933 reviews
Rating 4 - Poor. 20 out of 1933 reviews
Rating 2 - Terrible. 21 out of 1933 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a steam shower which is amazing, large rooms, Ontario beer in fridge and food is local at the restaurant. Bed is very comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful converted dairy. We were upgraded to a huge suite. Room was possibly a bit dated but lovely staff, free breakfast and an attached restaurant with gorgeous food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Inn with gorgeous rooms!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here!
Stayed 5 nights in Mar 2025

10/10 Excellent

Marlom Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Hart

Liked: Cleanliness, staff & service, property conditions & facilities
The onsite restaurant has great food with innovative dishes. The room service breakfast (included) is also high quality.
Stayed 1 night in Apr 2025

10/10 Excellent

Jocelynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Staffs are kind and courteous. We love the 24/7 free coffee. Breakfast is simple but filling. I will recommend the place. The only negative is that the bed is too high for short people.
Stayed 4 nights in Apr 2025

10/10 Excellent

jacqueline Desdouets

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable et calme. Chambre spacieuse et bien équipee . Personnel très attentionné.
Stayed 2 nights in Apr 2025

10/10 Excellent

Teresa

Stayed 2 nights in Apr 2025

10/10 Excellent

Jermika

Very nice people, very relaxing. Great distance from attractions
Stayed 3 nights in Apr 2025

10/10 Excellent

Haruyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and Excellent staff
Stayed 1 night in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love staying here. Parking is right outside ajd cheap. Walking distance to clifton hill. The hotel could use some sound proofing as you hear all the rooms around you. Hard to sleep with the room above running a bath at midnight.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie, St. Regis Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. Definitely a hidden gem of Niagara Falls!
Stayed 1 night in Apr 2025

10/10 Excellent

Zech

Liked: Cleanliness, staff & service, property conditions & facilities
Room, service
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

CAREY, Grimsby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem! The rooms are so big it feels like you’re in an apartment! Bed is very comfortable, jacuzzi is huge and the shower is beautiful. My husband and I enjoyed the lovely breakfast in the morning, you literally can have breakfast in bed!! I could never go to another hotel in the falls other than Sterling Inn! 5 star all the way
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Tiesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast in bed was a great addition and the steam shower was amazing! Friendly and professional staff. Overall great experience!
Stayed 3 nights in Apr 2025

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

Shalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to. Always clean, best service & beautiful rooms
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refrigerator in unit was very loud, made for night.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean, and the breakfast delivered to your door at your requested time was incredibly convenient. I also appreciated the fact that everything was within walking distance. We were very pleased with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS A BEAUTIFUL RM BUT A LITTLE NOISY (VIBRATION NOISE)
Stayed 1 night in Apr 2025

10/10 Excellent

WILLIAM

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was immaculate and well centered around Niagra Falls. Easily walkable to anything close to the Falls or just a leisurely stroll. Everyone here was easy to talk to and willing to help and make your stay a great one.
Stayed 2 nights in Apr 2025