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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated
Point of interest
Restaurant

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Greg Frewin Theatre
    1 min walk
  • Clifton Hill
    3 min walk
  • Niagara SkyWheel
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

  • 680 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

  • 680 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot Tub
Breakfast included
Restaurant
4.0 out of 5, Very Good, (10935)
The price is $124
per night
$154 total
includes taxes & fees
Jan 6 - Jan 7
Embassy Suites by Hilton Niagara Falls Fallsview

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel in Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sterling Inn & Spa - an Ontario's Finest Inn features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Sterling Inn & Spa - an Ontario's Finest Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1377 out of 1754 reviews" "
Rating 8 - Good. 272 out of 1754 reviews" "
Rating 6 - Okay. 64 out of 1754 reviews" "
Rating 4 - Poor. 20 out of 1754 reviews" "
Rating 2 - Terrible. 21 out of 1754 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and excellent facilities. The check in and check out staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Germaine, Pickering

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

clarence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff
Stayed 7 nights in Sep 2024

10/10 Excellent

Anne Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sterling Inn and Spa was beautiful. Our room was lovely, also extremely comfortable and spotlessly clean. The hotel is within walking distance to the falls and many other attractions. We truly appreciated and enjoyed the breakfast in bed. The staff were friendly, courteous & helpful. We will definitely stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Harsimran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with a rustic cottage feel. Perfect location near Clifton hill. Staff was attentive and quick to attend to our requests. Would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mitsuaki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Joel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a little hard and sheets barely fit over them. Room was huge. Breakfast in our room was included and was simple but surprisingly very good. Crossaints were excellent!! Overall we would stay here again. Good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels i've ever stayed in, I couldn't fault a thing. The room was stunning and the jacuzzi tub was amazing. All the staff were so lovely and helpful. The free coffee bar in the lobby was great. Honestly i have nothing bad to say. I wish i'd stayed longer and I'd love to come back. The loveliest hotel experience I've had.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhona

Liked: Staff & service, amenities, property conditions & facilities
We were visiting Niagara falls for 3 days and enjoyed the experience immensely. Thank you Sterling for your wonderful hospitality.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Property conditions & facilities
Clean well managed hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel in Niagara. We have stayed in this hotel 16 times over the years and we can not recommend it enough. Huge rooms and amazing home made breakfast. The customer service is top notch. The staff goes out of their way to ensure your stay is a fantastic one.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shareaza

Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice, got upgraded for our honeymoon. Lovely staff will definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice ! Clean, comfortable and safe. Easy walk to the falls. A bit of a walk to falls view casino. Staff was friendly. Easy check in and our room was spacious. Complimentary in room breakfast was a nice compliment to a great stay. Will stay there again!
Stayed 1 night in Sep 2024

10/10 Excellent

Indira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay ! Everything was perfect!!!! And the breakfast was to die for
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Martina

Liked: Staff & service, amenities
Disliked: Cleanliness
once completely forgot, the other times not cleaned properly, breakfast every day the same
Stayed 5 nights in Sep 2024

10/10 Excellent

Nathanial

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best hotel ive ever been to in my life. Clean comfortable fun location great coffee like Honestly best coffee ive ever had (bring back the big pot of coffee) but really this place is amazing my wife and i had our honeymoon hereand they made it special and amazing
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt like we were deceived by the newness / clean vibes the photographs gave off. The service was great but felt icky and uncomfortable throughout the entire stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Niagara, Period.
Stayed 1 night in Sep 2024

10/10 Excellent

Danny, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024