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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated
Lobby
Restaurant
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$112
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Casino Niagara
    ‪8 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(201 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(81 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 680 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

8.6 out of 10
Excellent
(4 reviews)
  • 680 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel in Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sterling Inn & Spa - an Ontario's Finest Inn features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite parking is available (surcharge).

Sterling Inn & Spa - an Ontario's Finest Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1763 out of 2157 reviews
Rating 8 - Good. 294 out of 2157 reviews
Rating 6 - Okay. 65 out of 2157 reviews
Rating 4 - Poor. 15 out of 2157 reviews
Rating 2 - Terrible. 20 out of 2157 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, walk to restaurant, super clean, great breakfast!
Stayed 3 nights in Sep 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely with beautifully decorated rooms, friendly and helpful staff, wonderful included amenities and a short walk to the falls. Breakfast in bed was delicious, especially the quiche. Would definitely stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Schonda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and great for a couplr.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sterling was great. This is the third time we have stayed there. Rooms are very nice. The spa and dining is amazing. Breakfast in bed included which was really nice and fresh. Also close to the strip so easy to walk to most attractions. This is an amazing boutique type of hotel. We really enjoy staying there.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and informative. The rooms are very spacious and clean. Not a far walk from restaurants and entertainment. We enjoyed our stay but did hear some noisy vehicles throughout the night. Not hotel’s fault. Was a bit surprising as the street is not a high traffic street.
Stayed 1 night in Sep 2025

10/10 Excellent

shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Hotel was very clean and beautiful. Service was excellent. Breakfast was delicious. within walking distance to attractions. highly reccommend.
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for those that prefer a quieter location and don’t mind a short walk to the falls. Staff was attentive, shower was humongous, and the breakfast in bed feature was a great touch, Suggest an upper floor room to minimize noise.
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Spa was professional and worth every Penny. The staff was great and the breakfasts were fantastic. Enjoyed it very much....Thanks
Stayed 2 nights in Sep 2025

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star stay!

Very comfortable and relaxing room. Special amenities like robes and slippers. Loved that! Excellent jacuzzi! Good location for walking to the falls! Especially nice breakfast brought to your room! Loved that too! A real find in general.
Stayed 1 night in Sep 2025

6/10 Okay

Emma

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious and friendly staff. Large, clean room and world class dining.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sterling Inn was the perfect choice for us. Our room included an in-room jacuzzi which filled up quickly and had a self cleaning feature after draining. Robes, slippers, and plenty of towels were included in the room. The heating/cooling system was quiet and responsive. The room also included a beautiful gas fireplace. Our king bed and pillows were very comfortable. We really liked having "Breakfast in Bed" delivered at the exact time we requested and included in the room rate. There was plenty of breakfast items for us and we expecially enjoyed the yogurt and granola, large croissant, and french pressed coffee. All the employees were friendly and courteous. We would stay at The Sterling Inn again without hesitation and recommend it to anyone traveling to Niagara Falls.
Stayed 2 nights in Sep 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Debbie and Josh at front desk were extremely helpful and pleasant. The location is excellent, short walk to sights. The breakfast in bed feature was lovely.
Stayed 4 nights in Sep 2025

10/10 Excellent

DAVID

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower water pressure could have been better. But overall it was a very enjoyable stay. Breakfast in bed was a great! Staff was awesome and very helpful. Would definitely recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was top tier. Co
Stayed 2 nights in Sep 2025

10/10 Excellent

Matty

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was extremely clean thanks to a lovely lady/ Anna who was friendly, amazing and very friendly Over all EVERYONE was extremely friendly WE HAD A GREAT TIME
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel..felt like home away from home
Stayed 3 nights in Sep 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice and quiet hotel, I enjoyed everything,the staff friendly and available if need them, the room are huge and although you pay for parking, but unlike some hotels it was not overcrowded.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious room with a fireplace and separate eating area. The bed was very comfortable. Bathroom was huge and had both a whirlpool and a "rain" shower. But the best part was a gourmet delicious breakfast delivered to our room every morning.
Stayed 5 nights in Sep 2025

10/10 Excellent

fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

keron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my girlfriend to Sterling Inn and Spa for her birthday, the room was spacious, theataff was Super friendly and jovial, and the Steam shower was awesome. We will Definitely be staying here again
Stayed 1 night in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Stayed 1 night in Sep 2025