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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Restaurant
Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$111
includes taxes & fees
Jan 7 - Jan 8, 2026

Explore the area

View in a map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Casino Niagara
    ‪8 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(200 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(80 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 680 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

8.6 out of 10
Excellent
(4 reviews)
  • 680 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel in Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sterling Inn & Spa - an Ontario's Finest Inn features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite parking is available (surcharge).

Sterling Inn & Spa - an Ontario's Finest Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1745 out of 2134 reviews
Rating 8 - Good. 289 out of 2134 reviews
Rating 6 - Okay. 64 out of 2134 reviews
Rating 4 - Poor. 15 out of 2134 reviews
Rating 2 - Terrible. 21 out of 2134 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jebin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Lizanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk the falls and vicinity. Our room was nice and very spacious but there was an aroma in the room that we didn't particularly like; perhaps the floor was washed with a dirty mop. Other than the odor not being pleasant, it was a nice stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property. The rooms are and elegant. The fireplace was very nice as the nights got chilly. The breakfast in room was good quality and tasty. It was a short walk to falls. My only suggestion would be for de af coffe in lobby machine. Also decaf tea or herbal tea for those of us who can’t do caffeine. Would absolutely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nabila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Our room was upgraded for no extra charge. The staff was very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Loved the shower! The staff was wonderful and helped me with a unique situation. I highly recommend
Stayed 5 nights in Aug 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the room was very clean and decorated beautifully with rose pebbles.
Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Sterling Inn & Spa was nothing short of incredible. The room felt comparable to a suite in a Punta Cana resort — spacious, beautifully decorated, and thoughtfully designed. The gas fireplace created such a cozy atmosphere, and the waterfall shower was a modern luxury that made the stay even more enjoyable. Breakfast in bed was a true highlight — the croissants were honestly the best I’ve ever had, and everything was fresh and delicious. The staff were professional, warm, and accommodating, making us feel truly cared for from the moment we arrived. The atmosphere throughout the hotel was amazing. Being an adults-only property made it peaceful and relaxing, and the location was perfect — within walking distance of everything we wanted to do. The onsite restaurant was a fantastic 4-star dining experience, and the price point felt very reasonable for the level of comfort and service we received. My only critique is that the TV was not a smart TV and had limited channels, but I refuse to let that take away from my rating — everything else far exceeded expectations. What speaks volumes is this: I absolutely love having a view of the Falls, and Sterling Inn doesn’t offer one. Yet despite that, it has become our new favorite stay when visiting Niagara Falls. That alone should tell you how special this place is. I highly recommend Sterling Inn & Spa — it’s a gem we’re already looking forward to returning to!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you don't go here when you stay in Niagara falls, you are missing out. The receptionist was absolutely kind and so helpful. Ill be coming back most definitely because of her lovely energy.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious outdoor area for relaxing, the large tent offered shade from the sun. Their coffee is excellent and available early to take to your room. The breakfast had a wide selection, not just muffins and bagels but eggs, bacon, toast, yogurt, cereal etc. Near the mall for shopping and plenty of restaurants a short drive away.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Well kept up for its age. If you like a quiet place with mature clientele this would be a recommendation 100%. I will return again here for sure! 5 star all the way!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph, Chicago

Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant small hotel, the room was large, the bed super comfy, and the breakfast delivered was a pleasant surprise. I would recommend.
Stayed 1 night in Sep 2025

8/10 Good

Ethan

Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTINE

Stayed 2 nights in Aug 2025

8/10 Good

cynthia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat breakfast in-bed!!! Had a great stay. Friendly staff!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Outstanding. They provide a lot of free amenities, and the free breakfast delivered to our room was great. The suite was spotless, had excellent lighting and was spacious. The staff were extremely helpful and friendly. Also, the jacuzzi tub was excellent. We had a great experience there at a reasonable price.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sterling Inn and Spa Fantastic

The room and amenities were amazing, the breakfast was absolutely fantastic and a really wonderful personal touch. The in room jacuzzi tub and shower with massage jets were fabulous. The room was spacious and super clean. Our only true complaint was the bed was a little too hard for our liking but other than that one of the most pleasant places we have stayed in years.
Stayed 1 night in Sep 2025

10/10 Excellent

Tamil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

6/10 Okay

Ted

Liked: Cleanliness, staff & service
Looks good, very big comfortable rooms, good breakfast on bed included, the restaurant is really good as well. Shower even at the coldest is very hot and water was escaping making a puddle outside the shower. Some rooms have a "smell", mattress was hard and in need of change., the middle was higher than the sides, pillows were big and not my first choice but that's personal preference. Could also feel the wind / cold from the window. Baseboards etc are beat up. The place needs a face-lift. Also the surroundings are sketchy, but that's Niagara nowadays.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenichi

Stayed 2 nights in Aug 2025

2/10 Terrible

Barbara

Stayed 1 night in Sep 2025