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The Falls Hotel & Inn

2.5 star property

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Photo gallery for The Falls Hotel & Inn

Lobby
Lobby
2 restaurants, breakfast served
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
  • Clifton Hill
    ‪2 min walk‬
  • Fallsview Indoor Waterpark
    ‪6 min walk‬
  • Fallsview Casino
    ‪19 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Motel Family suite with four double beds

Motel Family suite with four double beds | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Motel Family suite with four double beds

  • Sleeps 6
  • 4 Double Beds

View all photos for Tower, Two Queen Beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Tower, Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Partial View of the Falls

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Two Queen Partial View of the Falls

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Two Queen Balcony with Fireworks view

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Two Queen Balcony with Fireworks view

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Tower

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Room, Accessible, Tower

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub, Tower

Suite, 1 King Bed, Hot Tub, Tower | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed, Hot Tub, Tower

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 1 Double Bed, Courtyard Area

Basic Double Room, 1 Double Bed, Courtyard Area | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Courtyard Area

  • Sleeps 3
  • 1 Double Bed

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Hot Tub, Courtyard Area

Suite, 1 King Bed, Hot Tub, Courtyard Area | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed, Hot Tub, Courtyard Area

  • Sleeps 2
  • 1 King Bed

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (4214)
The price is $55
per night
$69 total
includes taxes & fees
Apr 23 - Apr 24
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

About this property

The Falls Hotel & Inn

Hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, an indoor pool, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
The Falls Hotel & Inn offers 138 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Wireless Internet access is complimentary. This Niagara Falls hotel also offers an indoor pool, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

The Falls Hotel & Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Remington`s of Niagara - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Falls Cafe and Grill - This café serves breakfast, brunch, and lunch. A children's menu is available. Open daily.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: CAD 10 to 20 per person
  • 2 restaurants

Restaurants on site

  • Falls Cafe and Grill
  • Remington`s of Niagara

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Covered self parking fee: CAD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Falls Hotel Inn Niagara Falls
Falls Hotel Inn
Falls Niagara Falls
The Falls Hotel & Inn Hotel
The Falls Hotel & Inn Niagara Falls
The Falls Hotel & Inn Hotel Niagara Falls

The Falls Hotel & Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 968 out of 2825 reviews
Rating 8 - Good. 817 out of 2825 reviews
Rating 6 - Okay. 463 out of 2825 reviews
Rating 4 - Poor. 285 out of 2825 reviews
Rating 2 - Terrible. 292 out of 2825 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Machara

This hotel was a good location and in walking distance of the falls. It was overall clean. The only thing that was a bit inconvenient was their was no outlets not being used and there was no microwave.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daphney

Stayed 2 nights in Jan 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
This Hotel was close to everything. Clean and safe.
Stayed 2 nights in Jan 2025

8/10 Good

Kuljinder Singh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Taylah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Wasn’t happy about parking costs, considering we booked 3 nights the parking should be included. Just a quick way for the hotel to make more money off your stay
Stayed 3 nights in Jan 2025

6/10 Okay

Odette

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The location and cleanliness is great and cannot complain (although the carpets were rather dirty my sons feet were black after walking around the room). If that’s all that you are looking for then would recommend the stay. The reason for only giving three stars is the state of the room and building as well as the checkin process. Maintenance really needs to step up their game, the geyser needs to be replaced as most mornings we had a cold shower and checkin needs to be streamlined. However, as our biggest concern was cleanliness and location we will probably stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Stayed 1 night in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stagf
Stayed 2 nights in Jan 2025

6/10 Okay

Brent

Stayed 2 nights in Nov 2024

10/10 Excellent

Madolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to main strip of restaurants and shops. Clean, tidy, and felt safe through the night
Stayed 1 night in Jan 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend & I stayed for New Years, 4 days, 3 nights, room was a good size, hot tub was amazing, came with a bar fridge & coffee maker, king bed, which was very comfy for my liking. Front Desk Personnel were polite and we were even able to check in a little early upon arrival. I recommend and I would definitely stay there again.
Stayed 3 nights in Dec 2024

6/10 Okay

Nelly

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Tooba

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jimmy

Traveled with family
Disliked: Property conditions & facilities
I used to love staying here when it was the Days Inn Clifton Hill. It was a fairly upscale for a Days Inn at the time. However, on a recent stay, things have definitely gone down hill under the Falls Hotel and Inn ownership/management. The hallways and doors looked run down, and the rooms are definitely not as well maintained as they were when they were a Days Inn. I stayed in a double bed suite and the "livingroom" part looked neglected with a run-down hide-a-bed loveseat (I used to be able to unfold it and actually use it as another bed when it was a Days Inn, but this one was largely non-fuctional as a bed and looked pretty gross). In past stays in similar rooms, there was a TV in both the "bedroom" part and the "livingroom" part -- this time, there was nothing in the latter, just a table where a TV would have sat on top of. Anyway, the location still rocks as it's close enough to Clifton Hill to be able to walk to everything at any time, and it's not on a busy part of the area where you have to wait forever for pedestrians to let you turn onto the hotel property. Would I stay here again? Maybe if it was dirt cheap and there weren't any other viable options in the area.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rejoice

Disliked: Cleanliness, staff & service, property conditions & facilities
the experience was terrible. they charge $20 per night for parking and parking lot was full with ice and snow. They never shawled. and was very risky to walk. house keeping was okay but reception service was very terrible. They gave ONLY once answer to all " I don't know" and " Talk to manager in the morning." Highly unrecommended. Worst hotel I ever seen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falls hotel
Nice room. Comfortable bed. Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ENZA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Desk clerk not friendly i think her initial starts with the letter k . Besides that it was a great stay . The viewing for the fireworks from the room was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Ijaz

Traveled with family
Disliked: Staff & service, amenities
Staff was not quite friendly, no room service was provided even after request. Washroom fan was not working. Sofas sides were quite dirty due to not vacuuming. Pillows were not quite comfortable. Because room was towards road, there was some noise due to traffic. Paid extra for the parking.
Stayed 3 nights in Dec 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Super close to Clifton Hill and all the attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Laziz

Stayed 1 night in Dec 2024

10/10 Excellent

Laziz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good winter vacation with my kids, lots of Halal food around and fun activities for kids.
Stayed 1 night in Dec 2024