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The Falls Hotel & Inn

2.5 star property

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Photo gallery for The Falls Hotel & Inn

Lobby
2 restaurants, breakfast served
Exterior
Two Queen Balcony with Fireworks view | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
$66
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
  • Place, Casino Niagara
    ‪2 min walk‬
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed, Courtyard Area

Basic Double Room, 1 Double Bed, Courtyard Area | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Courtyard Area

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

7.4 out of 10
Good
(80 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Hot Tub, Courtyard Area

Suite, 1 King Bed, Hot Tub, Courtyard Area | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed, Hot Tub, Courtyard Area

7.0 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

7.2 out of 10
Good
(47 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

7.8 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Motel Family suite with four double beds

Motel Family suite with four double beds | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Motel Family suite with four double beds

  • Sleeps 6
  • 4 Double Beds

View all photos for Tower, Two Queen Beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Tower, Two Queen Beds

7.6 out of 10
Good
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Partial View of the Falls

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Two Queen Partial View of the Falls

8.2 out of 10
Very good
(16 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

8.6 out of 10
Excellent
(97 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Two Queen Balcony with Fireworks view

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Two Queen Balcony with Fireworks view

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Tower

Room, Accessible, Tower | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Room, Accessible, Tower

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub, Tower

Suite, 1 King Bed, Hot Tub, Tower | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed, Hot Tub, Tower

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

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  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, 4,958 reviews
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

About this property

The Falls Hotel & Inn

Hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, an indoor pool, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
The Falls Hotel & Inn offers 138 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Wireless Internet access is complimentary. This Niagara Falls hotel also offers an indoor pool, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

The Falls Hotel & Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Remington`s of Niagara - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Falls Cafe and Grill - This café serves breakfast, brunch, and lunch. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 20 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: CAD 10 to 20 per person
  • 2 restaurants

Restaurants on site

  • Falls Cafe and Grill
  • Remington`s of Niagara

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Covered self parking fee: CAD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Falls Hotel Inn Niagara Falls
Falls Hotel Inn
Falls Niagara Falls
The Falls Hotel & Inn Hotel
The Falls Hotel & Inn Niagara Falls
The Falls Hotel & Inn Hotel Niagara Falls

The Falls Hotel & Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1047 out of 2945 reviews
Rating 8 - Good. 828 out of 2945 reviews
Rating 6 - Okay. 493 out of 2945 reviews
Rating 4 - Poor. 285 out of 2945 reviews
Rating 2 - Terrible. 292 out of 2945 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

latoof

Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Stayed 1 night in Aug 2025

10/10 Excellent

alexanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I purchased online looked nothing like the room they gave me The curtains were ripped, the carpets were extremely nasty and stained. When I mentioned it to the hotel staff they were not empathetic at all.
Stayed 1 night in Sep 2025

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is good. The motel portion is dated, falling apart and dirty
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexis

Stayed 1 night in Sep 2025

10/10 Excellent

Briana

Stayed 1 night in Sep 2025

8/10 Good

Janessa

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Marie

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Stayed 7 nights in Sep 2025

6/10 Okay

Rosa May Nerissa

Stayed 1 night in Sep 2025

4/10 Poor

Calum

Stayed 1 night in Aug 2025

10/10 Excellent

Kerri

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very helpful employees
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time !

Hotel was great ! Exceeded all expectations. But the true star was Sharon ! She was so helpful and accommodating, and most importantly she was super friendly! Shout outs to sharon ! I definitely will be coming back , thank you!
Stayed 1 night in Sep 2025

8/10 Good

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go back
Stayed 2 nights in Sep 2025

2/10 Terrible

Emmanuel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very disappointing. The family room was not worth the price over $600 for 2 nights. room was dirty, and we found bugs and ants, dusty walls, and no mirror we managed to cleaned it up ourselves because we don't have any choice and they wont issue refund. The room was dark, the curtain was ripped, and only a few towels were provided. The air conditioner was extremely loud, making it difficult to rest. Overall, this was not the experience we expected from a hotel located in one of the most popular places in Canada.
Stayed 2 nights in Sep 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Angelita

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room / building/ lobby was not the same as the pictures shown on website. Walls were dirty and a bit damaged . There was no vanity in the washroom. No iron/table accessible had to call front desk. Staff was friendly but I wouldn’t stay there again . Disappointing
Stayed 1 night in Sep 2025

8/10 Good

Ashley

Liked: Staff & service
Convenient location for the area
Stayed 1 night in Sep 2025

8/10 Good

Christina

Stayed 2 nights in Aug 2025

6/10 Okay

shijomon

Disliked: Property conditions & facilities
When I booked, the website showed free parking, but I was charged $20. It also advertised complimentary breakfast, which was not provided. On top of that, the place was too noisy, making the stay uncomfortable.
Stayed 1 night in Sep 2025

8/10 Good

Starlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close and walkable to everything The breakfast at the restaurant was reasonably priced and varied.Our room was very spacious and clean the mattresses were a bit lumpy and pillows need to be replaced That being said we would still stay here again but next time I would ask for a room with better mattresses
Stayed 2 nights in Sep 2025

8/10 Good

Sarah-Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to Clifton hill and the staff are amazing!
Stayed 3 nights in Sep 2025

6/10 Okay

Annah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very convenient to Clifton Hill and the casino but it is in desperate need of in depth cleaning and maintenance. Holes in the wall from the door being swung open, the carpet is all stained and only vacuumed in the main traffic area. The tub doesn't have any wood under it so when you stand in the shower the bottom of the tub moves, you feel like you could go through to the next level. I will never stay here again
Stayed 1 night in Sep 2025