The Falls Hotel & Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Falls Hotel & Inn

Lobby
Exterior
Lobby
2 restaurants, breakfast served
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
  • Clifton Hill
    2 min walk
  • Casino Niagara
    3 min walk
  • Niagara SkyWheel
    4 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    37 min drive

Room options

Motel Family suite with four double beds

  • Sleeps 6
  • 4 Double Beds

Tower, Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Two Queen Partial View of the Falls

  • River view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Two Queen Balcony with Fireworks view

  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Tower

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Hot Tub, Tower

  • Sleeps 3
  • 1 King Bed

Basic Double Room, 1 Double Bed, Courtyard Area

  • Sleeps 3
  • 1 Double Bed

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Hot Tub, Courtyard Area

  • Sleeps 2
  • 1 King Bed

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Falls Hotel & Inn

Hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, an indoor pool, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
The Falls Hotel & Inn offers 138 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Wireless Internet access is complimentary. This Niagara Falls hotel also offers an indoor pool, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

The Falls Hotel & Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Remington`s of Niagara - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Falls Cafe and Grill - This café serves breakfast, brunch, and lunch. A children's menu is available. Open daily.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: CAD 10 to 20 per person
  • 2 restaurants

Restaurants on site

  • Falls Cafe and Grill
  • Remington`s of Niagara

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Covered self parking fee: CAD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Falls Hotel Inn Niagara Falls
Falls Hotel Inn
Falls Niagara Falls
The Falls Hotel & Inn Hotel
The Falls Hotel & Inn Niagara Falls
The Falls Hotel & Inn Hotel Niagara Falls

The Falls Hotel & Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 943 out of 2820 reviews" "
Rating 8 - Good. 822 out of 2820 reviews" "
Rating 6 - Okay. 467 out of 2820 reviews" "
Rating 4 - Poor. 297 out of 2820 reviews" "
Rating 2 - Terrible. 291 out of 2820 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

sheshagiri

3 stars
Stayed 1 night in Aug 2024

4/10 Poor

Lynne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Paid extra for a room with a hot tub. It didn't work. The bet was lumpy and the pillows were half size.
Stayed 1 night in Aug 2024

4/10 Poor

Avery

Disliked: Property conditions & facilities
They charge $20 a day for parking, facilities is quiet old. Drawers were broken. Mold on the ceiling of our bathroom.
Stayed 4 nights in Aug 2024

4/10 Poor

Ezaz

Traveled with family
Disliked: Amenities, property conditions & facilities
They showed property pictures front building but not showing back , which is old Motel , below average in modern times,bathroom fittings falling a part,location is good but not comfortable to stay at that price !
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

6/10 Okay

Hafiz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stuff were nice and room was clean but the building is not same as photos our room was in a totally different building
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I chose it for convenience, which it was that, but we were not in the main hotel but in the rear motel like part which there was no description of any such difference. The room itself seemed fairly clean but in disrepair (tile work damaged and not an inviting shower). The non cancelable factor didn’t help my positivity when I really had no choice in my mind but to stay or lose money. I felt because it was reasonably clean I it was just ok. The pool was closed but not the hotels fault. apparently someone went swimming in their clothes and caused them to need to clean the pool, that does show they are trying to maintain cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely filthy and full of mold
Stayed 1 night in Aug 2024

2/10 Terrible

Amal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

wilfred

Liked: Staff & service
Disliked: Property conditions & facilities
What I did like was the staff was friendly the room was clean and it was close to Clifton Hill what I didn't like was paying to park there and the room I got was not like the picture when I booked the room
Stayed 2 nights in Aug 2024

6/10 Okay

kristy

Traveled with family
Rooms and hallway outdated- room was very dark not much lighting Good price for the area
Stayed 1 night in Aug 2024

10/10 Excellent

Vijay

Stayed 1 night in Aug 2024

4/10 Poor

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not enough towels Breakfast is too expensive
Stayed 1 night in Aug 2024

8/10 Good

Ghassan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Falls Hotel and will be back...
Room assigned 607 was good as per my request over looking and with a side view of the fall and big Wheel. Perfect location for fireworks view....my 3rd stay in 2024 and will be back. The only small request I will like to make is to improve your pillows...it really needs an upgrade in room 607 as they are very small. I stayed in Room 707 in July but Pillows were OK. TV also need to be upgraded in 607....too small compared to 707. Just a few minor improvements but overall...great Hotel with excellent location.
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it was close to everything! The rooms were nice and clean and honestly the only reason it didn't get 5 stars was because the whirlpool bath didn't work. But clean and convenient!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were amazing and made check in and out a breeze!! We were steps away from everything which was awesome. The balcony was just so great and we were able to watch the fireworks from there just as stated in the booking! We really enjoyed this hotel and will be booking back there the next time we got to Niagara falls!
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you’re looking at visiting Clifton hill.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
The pool and hot tub was cold. Staff were friendly and helpful. No microwave in room. Housekeeping was great...would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Renil

Stayed 1 night in Aug 2024

4/10 Poor

Lucy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was too basic, air conditioning was extremely noisy & didn’t cool enough. Heating was on in summer conditions, service personnel did adjust once notified. Telephone did not work & room size was tiny. Staff were very helpful when requested.
Stayed 2 nights in Aug 2024

6/10 Okay

daniel

The stairs at the back of the property were rotted very dangerous situation they could collapse at any time
Stayed 1 night in Aug 2024

6/10 Okay

Nadia

Traveled with family and small children
Liked: Staff & service, amenities
Needs some updating. I got a family suite. The fan in the bathroom didnt work. The shower curtain was bent. The pictures of the hotel showed outside access from the hotel, but those are motels connected to the property. The pool was also off limits that weekeed. Which was unfortunate. I was hoping for a discount since it wasnt available..everything else was fine
Stayed 1 night in Aug 2024