The Falls Hotel & Inn

2.5 star property

Choose dates to view prices

Photo gallery for The Falls Hotel & Inn

Lobby
Exterior
2 restaurants, breakfast served
Exterior
Iron/ironing board, rollaway beds, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
$69
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪3 min walk‬
  • Place, Fallsview Casino
    ‪19 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

Basic Double Room, 1 Double Bed, Courtyard Area

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

motel room with two double beds

7.4 out of 10
Good
(78 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Hot Tub, Courtyard Area

  • Sleeps 2
  • 1 King Bed

motel room with two double beds

7.2 out of 10
Good
(47 reviews)
  • Sleeps 4
  • 2 Double Beds

motel room with two double beds

7.8 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Double Beds

Motel Family suite with four double beds

  • Sleeps 6
  • 4 Double Beds

Tower, Two Queen Beds

7.6 out of 10
Good
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

Two Queen Partial View of the Falls

8.2 out of 10
Very good
(16 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

8.6 out of 10
Excellent
(96 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Two Queen Balcony with Fireworks view

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Tower

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Hot Tub, Tower

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Falls Hotel & Inn

Hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, an indoor pool, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
The Falls Hotel & Inn offers 138 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Wireless Internet access is complimentary. This Niagara Falls hotel also offers an indoor pool, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

The Falls Hotel & Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Remington`s of Niagara - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Falls Cafe and Grill - This café serves breakfast, brunch, and lunch. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: CAD 10 to 20 per person
  • 2 restaurants

Restaurants on site

  • Falls Cafe and Grill
  • Remington`s of Niagara

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Covered self parking fee: CAD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Falls Hotel Inn Niagara Falls
Falls Hotel Inn
Falls Niagara Falls
The Falls Hotel & Inn Hotel
The Falls Hotel & Inn Niagara Falls
The Falls Hotel & Inn Hotel Niagara Falls

The Falls Hotel & Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1038 out of 2952 reviews
Rating 8 - Good. 835 out of 2952 reviews
Rating 6 - Okay. 498 out of 2952 reviews
Rating 4 - Poor. 285 out of 2952 reviews
Rating 2 - Terrible. 296 out of 2952 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

ALLAN

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Anne

Disliked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
Bed is comfortable and neatly made
Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Stayed 1 night in Aug 2025

2/10 Terrible

Clarice

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Few towels, dark room, noisy, poor customer service, bathtub molds, tv too small, defective pull out bed.
Stayed 1 night in Aug 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Clifton Hill

A hotel in a great location .we always enjoy our stay
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area poorly maintained Our second night the pool water wasn’t clear and seemed as though not properly chemicals over night
Stayed 2 nights in Aug 2025

8/10 Good

Yacine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Vera

Traveled with family
Liked: Staff & service
We had a good sleep and it was conveniently in the middle of all the attractions. Rooms arent great, but decent enough for a quick stay. Small overcrowded pool. We did not get to use. But young children would enjoy very much.
Stayed 2 nights in Jun 2025

6/10 Okay

Anne

Stayed 2 nights in Jul 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

6/10 Okay

Jazlyn

Stayed 1 night in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Muhammad

Traveled with family and small children
..
Stayed 3 nights in Jul 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hotel was nothing short of a disaster. We booked for 3 nights (July 29–August 1) but checked out after just one night (July 30) because the conditions were completely unacceptable. To make matters worse, we had prepaid through Expedia and are now out of that money as well. The room was infested with ants, the bathroom tub was covered in pink bacteria, and the shower curtain was filthy from top to bottom. The wallpaper was stained and peeling, the ceiling had multiple rough and unfinished plaster patches, and even the floor lamp was rusted. The pull-out bed had broken springs, the sheets were stained, and the entire room smelled musty and unclean. It felt old, neglected, and extremely poorly maintained. What should have been a 4-day family vacation with our three children turned into just 1 day because of how bad the conditions were. We left feeling completely disappointed and frustrated, not only because our trip was ruined, but also because we are now out the money we spent on this awful experience. Suggestions: This property needs a complete overhaul. Management must address the pest infestation, thoroughly deep-clean all rooms and bathrooms, replace stained and damaged furniture and linens, repair unfinished ceilings and peeling wallpaper, and properly inspect rooms before guests arrive. Basic cleanliness and maintenance should be the bare minimum for any hotel, and unfortunately, this stay fell far below that standard.
Stayed 3 nights in Jul 2025

6/10 Okay

Tania

Stayed 1 night in Jul 2025

8/10 Good

Melanie de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance is not very good
Stayed 1 night in Aug 2025

8/10 Good

Patrizia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was just amazing. However, we had to ask for towels on a daily basis. Also, the room was never done which was ok but I wish they had at least changed the towels and emptied the garbage. Room was clean and spacious. Beds were comfortable but not the pillows.
Stayed 3 nights in Jul 2025

8/10 Good

Jesica

Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2025

6/10 Okay

Sam

Traveled with family
Convenient location, walking to the falls and attractive areas. Extra charges for sleepers, which was not expected.
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Traveled with group
Liked: Staff & service, room comfort

Needs attention but great walkable location.

Hotel was rundown. Cleanliness of the rooms needs attention. The bed was comfortable and the location was great. Probably would not return.
Stayed 1 night in Jul 2025