The Giacomo, an Ascend Collection Hotel

3.0 star property

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Lobby
Lobby lounge
Fridge, microwave, coffee/tea maker
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated
Dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
$212
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
222 First Street, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪2 min walk‬
  • Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Rainbow Bridge
    ‪8 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(17 reviews)
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Fireplace

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(17 reviews)
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 255 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.8 out of 10
Exceptional
(22 reviews)
  • 255 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Jacuzzi

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Fireplace

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(89 reviews)
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Giacomo, an Ascend Collection Hotel

3-star hotel in Downtown Niagara Falls
Along with a 24-hour fitness center, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
The Giacomo, an Ascend Collection Hotel offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite secured self parking is complimentary.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (25 inches high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Portable shower seat
  • Roll-in shower (81 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 551 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Traveled with partner
Liked: Amenities
We were a late Arrival at this hotel and the front desk staff were waiting for us and the bar staff (Felix) even stayed open so that we could have a drink. If I had any criticism of this hotel, it would be that the ceilings could do with a paint but the decoration on the whole is fantastic and in keeping with the property. Would definitely recommend this hotel if you are planning on stopping on the US side for your visit.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the vintage look of this property :) Walkable to New York Niagara Falls / State Park, which was the main reason we booked at this hotel. The hotel looks added to the attraction. It has 19th or 18th floor penthouse floor where one could see a nice overview of the park and Niagara falls. Very nice indeed. Breakfast was good :)
Stayed 2 nights in May 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Property conditions & facilities
I like the location, the service was deficient and the employees lack respect. We saw one of them with the feet on the breakfast table.
Stayed 3 nights in May 2025

8/10 Good

Charles

Stayed 1 night in Jun 2025

8/10 Good

Natacha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and willing to help with any issue. The room was clean and we had no problems with noise while there. I would recommend anyone to stay here. It was a pleasant experience.
Stayed 3 nights in May 2025

10/10 Excellent

Arrielle

Stayed 2 nights in May 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, good breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful condo style hotel. Breakfast was a little boring seing how it was the same eggs, waffles and link sausages everyday. We loved the 19th floor view of the American side of Niagara Falls and the Canadian skyline. Room was huge and bed was very comfortable.
Stayed 3 nights in May 2025

6/10 Okay

Lindsey

Business traveler
Liked: Cleanliness, staff & service, room comfort
The shower needs to be fixed or upgraded. The hot and cold were backward and turns off and on. Room was 63° when I arrived. The upstairs lounge is a joke. Other couples up there and I were very disappointed. Wonderful staff-very accommodating! And cool bar downstairs.
Stayed 1 night in May 2025

10/10 Excellent

Karla, Dorado

Stayed 3 nights in May 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

REBECCA

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful week here. We enjoyed the view of the river and the view of the mist of Niagara Falls from our Suite. It was perfect for our family of 3. The music was playing in our room on arrival and was a romantic touch for my husband and me. The hotel suite was very spacious and comfortable with everything we needed to enjoy our stay. The breakfast was tasty and snacks provided were also a nice touch.
Stayed 4 nights in May 2025

4/10 Poor

Elishia

Stayed 3 nights in May 2025

8/10 Good

Kaitlin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very unique old building. The veiws from the top were great, staff was very helpful and our room was large! It is very close to everything so we were able to walk everywhere. I would recommend and would stay again!
Stayed 1 night in May 2025

10/10 Excellent

ann

Stayed 2 nights in May 2025

8/10 Good

Joe

Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 2 years ago and it was wonderful. This time the woman at the front desk was surly. They no longer offer free breakfast roomservice. Breakfast was meager, 1 guy trying to do everything & Seating was insufficient. Not being kept up as it had been. It's still lovely but not sure it's worth the extra cost.
Stayed 1 night in May 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a really strong cologne/perfume/air freshener smell in the lobby each time we passed through. If it was meant to be an air freshener, it was very overpowering.
Stayed 1 night in May 2025

10/10 Excellent

Yolanda, Suffern

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Art Deco building. The rooms were huge, wonderful high ceilings, and had a separate sitting area with its own tv, and a fireplace in the bedroom. Will definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

SUNG WOOK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time visiting Niagara Falls and we had a wonderful stay at The Giacomo. The building's long history does show at places, but it was clear that the manager and staff put in their heart and soul into maintaining the facilities in good shape. Here are a random assortment of things we enjoyed: - The Giacomo has the best view of the Falls. It is the highest building located adjacent to the park on the US side. We brought a few drinks with us to the skyview lounge on the 19th floor and enjoyed the beautiful fireworks. - The location is very convenient. It is among a handful of hotels/inns in the area where everything is within walking distance. - We enjoyed the complimentary breakfast. The dining hall could get a bit congested during peak time, but the experience was certainly a plus to what had already been a positive experience. - All the staff members were friendly and courteous. Lenny (who I believe is the general manager?) went above and beyond to accommodate any requests we had. Thank you! - All the restrooms--in our room, the bar, the skyview lounge--were extremely clean and well-maintained which is always a very important factor in my book. Overall, I would recommend this establishment and would stay here again if I am able visit again in the future.
Stayed 3 nights in May 2025

6/10 Okay

Kristi

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
No amenities. No restaurant or pool/hot tub
Stayed 2 nights in May 2025

10/10 Excellent

mademnaveenkumar

Stayed 1 night in May 2025