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The Giacomo, Ascend Hotel Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Giacomo, Ascend Hotel Collection

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated
Dining
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
222 First Street, Niagara Falls, NY, 14303
  • Conference Center Niagara Falls
    ‪2 min walk‬
  • Seneca Niagara Resort & Casino
    ‪4 min walk‬
  • Niagara Falls State Park
    ‪5 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

9.4 out of 10
Exceptional
(14 reviews)
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(16 reviews)
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 255 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.8 out of 10
Exceptional
(20 reviews)
  • 255 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(69 reviews)
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
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The price is $95
per night
$109 total
includes taxes & fees
Feb 2 - Feb 3
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About this property

The Giacomo, Ascend Hotel Collection

3-star hotel in Downtown Niagara Falls
Along with a 24-hour fitness center, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
The Giacomo, Ascend Hotel Collection offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite secured self parking is complimentary.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (25 inches high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Portable shower seat
  • Roll-in shower (81 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Colette

Liked: Cleanliness, staff & service
No robes. Walkable. No complaints.
Stayed 1 night in Oct 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We came to visit USA side of Niagara Falls and had a nice stay at The Giacomo. Great location for walking to casino and American Falls.
Stayed 2 nights in Oct 2024

4/10 Poor

Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The Giacomo is great in theory, but the reality is quite disappointing. The rooms are old charm with modern upgrades (bathrooms, Keurig). Most staff are slothful. Front desk girl knew I was there for check in but ignored me. I said “hello” a few times but to no avail. I finally realized there was a bell so rang it and she finally came out. Then she mis-charged the amount due and ended up calling the room to say “come down and pay”, which was annoying but things happen. The breakfast crew looked as though they had an aversion to smiling. When I said good morning, thank you, or just smiled at staff they just gave me a weird blank stare. The bartender was even rude and lazy. She didn’t even acknowledge us when we came in, sitting on a chair watching TV, ignoring us. Then when she realized we were buying drinks she pepped up pretty fast. The only friendly employee: the lady who helped me check out- she actually smiled. Parking in is a minor pain. Finding your parking spot is weird since numbered spots aren’t chronological. The cost for this hotel is obscenely overpriced for what you get. At certain points, their lowest cost room (basic bed/TV/bathroom) was $603! We ended up spending $335 which I’ll kick myself for until the memory hopefully slips from my mind permanently. Also, staff let random homeless people sleep in the lounge. So if you value safety, the money you work hard for, and politeness, stay somewhere else.
Stayed 1 night in Oct 2024

8/10 Good

Eric

Stayed 1 night in Oct 2024

8/10 Good

Candi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a neat old style hotel. The rooms are large, the beds are comfortable and the staff is great!
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for accessing all the tourist sites. US side of Niagara very quiet at night with limited dining options. Nice to see fireworks and view from top floor sky lounge.
Stayed 3 nights in Sep 2024

10/10 Excellent

Annette Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very hospitable. Loved that the property was within walking distance from restaurants and the falls. It was nice to have gated parking for our vehicle.
Stayed 4 nights in Oct 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property was fine for a stop over but parts are looking a little tired now. The air con unit was quite noisy throughout the night and TV reception was poor, frequently buffering. Breakfast was not inspiring but staff and food were perfectly acceptable and the hotel has made a significant effort with extras ie coffee, water etc The area on the USA side was very quiet, almost like a ghost town (September)
Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were very kind and professional. I definitely would recommend this hotel to anyone visiting Niagara Falls. We could see Canada and the beautiful fireworks from our room. It was awesome.
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful room that was spotless. Nice comp. breakfast. Great staff. Cons; parking across the street; non auto doors that opened outward made entry with luggage difficult
Stayed 2 nights in Sep 2024

6/10 Okay

Ashley

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

rosemarie

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross and terrible
We found bed bugs in our room and alerted the front desk. We were assured that our stay would be taken care of and they moved us to a new room. No manager has reached out not has the stay been taken care of as promised . Do not stay here
Stayed 1 night in Oct 2024

4/10 Poor

nancy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, area was past its time. Reminded me of tower of terror from Disney. Waiting for Rod Serling to welcome us to the outer limits.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Shallon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
We loved this place. The location was excellent. I found out that they have condos for residents which I am currently researching as an option for us in the future.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very old. Dark. Dated. No parking at hotel. You have to park your car across the street in a gated parking lot. No access for dropping off luggage in front of hotel. Room was extremely dated and very dark. Inadequate and untrained staff.
Stayed 1 night in Oct 2024

8/10 Good

Maria, Garden City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a perfect location. We were able to walk everywhere. This is only 2 short blocks from the park entrance. We walked to rainbow bridge and crossed over to Canada, walked to the top at horseshoe falls. All the attractions are within walking distance. We had lots of options for food and entertainment. You really can't beat this place for location. Daily breakfast was hot and good. My only issue with this property was the bed. It was extremely lumpy. So much so, we had to sleep sideways on it, to get any support.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay. Thought it strange the bar was closed on Saturday night. No warning but went down for after dinner drink and it’s closed. Breakfast was great Saturday but lacking on Sunday. Coffee was out, eggs were out. Disappointing to pay extra for nice hotel only to get mediocre hotel. Room itself was awesome?
Stayed 2 nights in Sep 2024

8/10 Good

Sandra Kay

Liked: Cleanliness, property conditions & facilities
Great location for access to the falls. Staff courteous. Good Breakfast. Didn’t receive daily cleaning (1 out of 3). Exposed water pipes on ceiling quite noisy when other guests showering. I would stay there again if returning to the area
Stayed 4 nights in Sep 2024

8/10 Good

carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 2 night stay at the Giacomo. Parking is gated and directly across the street. It is depressed neighborhood but safe and walkable. It is in a touristy area and very close to the rapids and road to goat island. There are several food trucks during the day and a few evening dining options. Breakfast was typical hotel buffet style and the staff was very friendly and helpful. It is actually part condo and part hotel. There are some decor issues which could be improved but overall very pleasant.
Stayed 2 nights in Sep 2024