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The Inn at Lock Seven

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Inn at Lock Seven

View from property
Exterior
Reception
Lake
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

Map
24 Chapel Street South, Thorold, ON, L2V2C6
  • Welland Canal Lock 7
    3 min walk
  • Niagara Wine Tour Guides
    7 min walk
  • Brock University
    6 min drive
  • St. Catharines, ON (YCM-Niagara District)
    12 min drive

Room options

View all photos for Classic Room, 2 Double Beds, Canal View

Classic Room, 2 Double Beds, Canal View | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Double Beds, Canal View

  • 225 sq ft
  • Canal view
  • Sleeps 4
  • 2 Double Beds

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Exterior

Four Points by Sheraton St. Catharines Niagara Suites

Pool
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (1107)
The price is $97
per night
$112 total
includes taxes & fees
Dec 11 - Dec 12
Four Points by Sheraton St. Catharines Niagara Suites

About this property

The Inn at Lock Seven

Thorold hotel steps from Lock 7 Viewing Complex
This smoke-free hotel features a library, a garden, and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
The Inn at Lock Seven offers 24 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Thorold hotel provides complimentary wireless Internet access. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Inn at Lock Seven features a library, a vending machine, and gift shops/newsstands. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

The Inn at Lock Seven is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Bicycle rentals
  • Library
  • Wine tours

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 1965
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 4 and March 13.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Property Registration Number 82141-5239-RT0001

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Inn Lock Seven
Inn Lock Seven Thorold
Lock Seven Thorold
The Inn At Lock 7
The Inn At Lock Seven Hotel Thorold
The Inn At Lock Seven Thorold, Ontario, Canada
Lock Seven
The Inn at Lock Seven Hotel
The Inn at Lock Seven Thorold
The Inn at Lock Seven Hotel Thorold

The Inn at Lock Seven Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 402 reviews" "
Rating 8 - Good. 141 out of 402 reviews" "
Rating 6 - Okay. 45 out of 402 reviews" "
Rating 4 - Poor. 22 out of 402 reviews" "
Rating 2 - Terrible. 4 out of 402 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Oxana

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We booked 2 rooms. I shortened one room reservation by 1 day. This triggered unnecessary complaints from the owner. Unfortunately room 9 had live ants and in room 14 I found a dead ant in the bed. In one of the bathrooms (room 9) there was hair on the wall and in the other bathroom room 14 the bathtub was not draining. Towels were not clean in room 14. The last night of the stay we got locked out of the room after 9 pm. We could not reach anyone at the property by phone and there was nobody at property to let us in. That night we had to book and pay a room at FourPoints hotel in Thorold. We came back next morning to gather our belongings . This was not a pleasant experience at all.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

BING

Liked: Cleanliness
Simple nice clean, double beds are bigger than we thought!
Stayed 1 night in Aug 2024

8/10 Good

Larry

Traveled with partner
Enjoyed our one night stay. The inn was pretty dated. Needed some major updating especially the bathroom. Very clean and staff very helpful. Great view of the lock!
Stayed 1 night in Aug 2024

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30th Wedding Anniversary
We had an excellent stay house keeping checked everyday to see if there was anything we needed room was chean spacious and we had a beautiful veiw of the lock
Stayed 3 nights in Aug 2024

8/10 Good

Peggy, Picking

Liked: Cleanliness, staff & service
This is a basic inn right on the canal with nothing much else around it. If you read the hotel description, you would know this. It’s ideal for a 1 night stay very close to Niagara-on-the-Lake It’s nothing fancy but importantly it’s clean and the front desk staff very helpful…for those of us who can’t figure out the air conditioning. Only cons is not having anywhere to grab a bite within walking distance and the noisy air conditioning. For a one night stay, I would definitely book again.
Stayed 1 night in Aug 2024

8/10 Good

Kirk

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice to be able to sit and watch the ships go by. There was no ice available because of COVID.
Stayed 2 nights in Aug 2024

6/10 Okay

Ellen

Stayed 5 nights in Jul 2024

8/10 Good

sondra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were able to see large vessels and it was quit and quaint
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed watching the large ships go through the lock. It was fascinating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was unique in that you were able to watch large lake ships transit the Welland Canal Lock 7. On this visit were saw many and we were surprised at how quiet this was. Property was clean, comfortable but could benefit from having a hair dryer in the room. All in all I will return to this property again.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Interesting to watch the ships passing by on Welland Canal. Front desk extremely friendly. Beds were a little uncomfortable. Too hard for my liking. Otherwise fine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheung

Stayed 1 night in Aug 2024

8/10 Good

John, Morris plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Downtown is walkable. Watching the ships was amazing
Stayed 2 nights in Aug 2024

8/10 Good

LINDA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Ac did not cool room. But very clean nice location. Loved watching ships in the locks
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cycled along the Welland Canal so the hotel was very convenient to us
Stayed 1 night in Jul 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and Safe. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view of the locks.
Stayed 1 night in Jul 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Brian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn was right on the lock and we were able to watch the ships pass through.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view. Great staff. Basic accommodation
Ok this place is amazing in its location and view of the locks. We rented bicycles (not from the hotel but we had them delivered to the hotel.) and rode for one of the days we were here. Want to see freighters and sailboats and Viking Cruise ships gi straight by your hotel room wind ? This is am the place to stay. Family run business. Very basic accommodations. No microwave. But a mini fridge. The A/C (a window unit mounted by the door actually) was running continuously and some might find that annoying and loud. But we appreciated the white noise. And we could have turned it off I suppose. For the money and the view and the staff and realizing that it isn’t the Ritz it was a fantastic place. Would stay there again !!
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Anitha

Stayed 3 nights in Jul 2024