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White Oaks Resort & Spa

5.0 star property

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Premium bedding, pillowtop beds, minibar, in-room safe
Interior
Front of property - evening/night
Luxury Deluxe Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Outlet Collection at Niagara
    ‪1 min walk‬
  • Niagara College Niagara-on-the-Lake Campus
    ‪4 min walk‬
  • Royal Niagara Golf Club
    ‪12 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪45 min drive‬

Room options

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Executive Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Deluxe Suite

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Tower

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

White Oaks Resort & Spa

Resort in Glendale
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
In addition to a full-service spa, White Oaks Resort & Spa features indoor tennis courts and an indoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

This resort offers access to a business center and meeting rooms. This eco-certified resort also offers a health club, a hot tub, and a sauna. Onsite parking is available (surcharge).

White Oaks Resort & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 18 to 30 for adults, and CAD 8 to 25 for children
  • Fee for in-room wireless internet: CAD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 105670954RT0001

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1497 out of 1883 reviews
Rating 8 - Good. 285 out of 1883 reviews
Rating 6 - Okay. 68 out of 1883 reviews
Rating 4 - Poor. 15 out of 1883 reviews
Rating 2 - Terrible. 18 out of 1883 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

PAUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Perfect location for what we needed.
Stayed 1 night in Dec 2024

8/10 Good

Grace

Stayed 1 night in Dec 2024

10/10 Excellent

Tibor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time away.
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly staff and very clean. Spacious, well-designed rooms and comfortable beds
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

10/10 Excellent

Kelsey

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Property conditions & facilities
We come here every year to do last minute Christmas shopping and we love the hotel. So clean, the staff are always lovely, and we can walk to the outlets. Perfect all the way around!
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love White Oaks for the proximity to wineries, the friendly staff, big rooms and access to the awesome health club. We had massages at the spa too. Great experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Rianna

Stayed 1 night in Nov 2024

10/10 Excellent

creative toys

Liked: Cleanliness, staff & service, property conditions & facilities
Just checked in a few hours ago but the staff is friendly and helpful. The parking is plentiful and the hotel is beautiful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay.
Very friendly, decorated extremely well for Christmas. Rooms were very nice, beds comfortable and food at the restaurant was excellent. Also service and staff were exceptional.
Stayed 1 night in Dec 2024

10/10 Excellent

Nolan

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of the new facility fee. This may change whether i return.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria, Maple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in rm 215 , beautiful room. I loved the scent in the hallways.
Stayed 2 nights in Nov 2024

8/10 Good

Xiao Xi

Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Love it here! Great for a girls trip or romantic trip. Fabulous facility. I’ll definitely be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is our favorite. From the friendly staff to the luxurious robes and Nespresso coffee machine we feel pampered and relaxed the whole time. Not to mention the delicious food we find at Play restaurant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and shower was exceptional. Fast checkin and checkout. Staff were very courteous.
Stayed 2 nights in Nov 2024

4/10 Poor

Kristin

Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond the Call of Duty.
From the moment we arrived by the parking lot, in the lobby, guest services, bell person, all of the on-site amenities(The Club is Amazing!), every point of contacts are are all 5 star levels. We've been travelling all over North America from 3 stars - 5 stars and this is the one that we call our reference point for all around services. Been here more than a few times to celebrate birthdays and weekend getaways with the families, and definitely looking forward to come back again in the future.
Stayed 2 nights in Nov 2024