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White Oaks Resort & Spa

5.0 star property

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1 bedroom, premium bedding, pillowtop beds, minibar
Luxury Deluxe Suite | 1 bedroom, premium bedding, pillowtop beds, minibar
Front of property - evening/night
Concierge desk
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Outlet Collection at Niagara
    ‪2 min walk‬
  • Niagara College Niagara-on-the-Lake Campus
    ‪3 min walk‬
  • Royal Niagara Golf Club
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪51 min drive‬

Room options

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Luxury Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(172 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite | 1 bedroom, premium bedding, pillowtop beds, minibar

Luxury Deluxe Suite

9.4 out of 10
Exceptional
(24 reviews)
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Queen Beds, Tower

9.6 out of 10
Exceptional
(66 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(87 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

White Oaks Resort & Spa

Resort in Glendale
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
In addition to a full-service spa, White Oaks Resort & Spa features indoor tennis courts and an indoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

This resort offers access to a business center and meeting rooms. This eco-certified resort also offers a health club, a hot tub, and a sauna. Onsite parking is available (surcharge).

White Oaks Resort & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 18 to 30 for adults, and CAD 8 to 25 for children
  • Fee for in-room wireless internet: CAD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 105670954RT0001

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1534 out of 1927 reviews
Rating 8 - Good. 289 out of 1927 reviews
Rating 6 - Okay. 71 out of 1927 reviews
Rating 4 - Poor. 14 out of 1927 reviews
Rating 2 - Terrible. 19 out of 1927 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not worth it.

Shower water was like warm at best. In room air unit was so loud and squeaky it was in useable. Office chair was a broken conference room chair. Intoxicated people roaming hallways up to 2 am making sleep impossible.
Stayed 1 night in Mar 2025

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
People very nice and helpful. Properly in great condition.
Stayed 2 nights in Mar 2025

8/10 Good

Robin, Markham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Green conscious, $5 voucher per day if you decline housekeeping. Excellent onsite restaurants. EV charging onsite. However, not enough power outlets in the room. I would recommend bringing a power bar.
Stayed 3 nights in Mar 2025

6/10 Okay

Tiffany

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think for the price we paid (i.e. $400 CAD ), I would expect a much more modern room. Although the room was super clean, and large, the room itself, especially the bathroom, was hugely outdated: - shower in the bathroom was an old-school "bathfitter" with a built in curtain rod, PLUS an additional, higher rod holding the curtain. - The water pressure was very weak. Again, the room was super clean and large, however, they need to update their bathroom and fixtures to a more energy efficient, and modern design and functionality. For reference we stayed in room 425.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Comfortable rooms, friendly staff and good food. Will stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Patti

We had a nice one night get away
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Amenities
Excellent place to stay very clean and close to shopping spa great restaurants. Perfect for a mini quiet getaway!
Stayed 1 night in Mar 2025

8/10 Good

Gordon and Preeti

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

KELLY, Barrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to get an early check in and parking was easy and free. The pool and hot tub were great and had lots of fresh towels. Also, the shower in the room was excellent with dual shower heads and plenty of pressure.
Stayed 1 night in Mar 2025

10/10 Excellent

Didier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location too far from the center of city
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here at least once a year for the past 5 years. It's a clean and friendly environment, staff are very helpful, would definitely come back in the summer again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Traveled with family
Liked: Amenities
Absolutely nothing not to like!!
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2025

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was very clean and staff are very friendly, helpful and eager to please. Food was outstanding at both Play and Liv. Rooms were quite nice but I was disappointed with the bathroom and the “fridge” in our room. The bathroom was cramped and finishes were tired and seemingly old. You may have been able to fit 4 bottles of water inside the extremely small fridge. Pool area was ok. Nothing luxurious but well kept and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all respects. Friendly staff, clean, great location. The only issue we had was with the TV, but a staff member responded quickly and it was corrected.
Stayed 1 night in Mar 2025

8/10 Good

Shaziah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty decent

It was an easy process to check in and out, there were no line ups. What I didn’t like was the hair in the bath tub. The beds were clean and comfy. The walls of the room were scuffed up pretty badly for a luxury hotel, however, overall our stay was a good one.
Stayed 1 night in Mar 2025

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in NOTL

Great experience. Every staff member we encountered were very friendly and helpful. Beautiful hotel. Love the swimming pool and hot tub.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ourstanding customer service. Happy, kind and helpful staff in every position from Valets to Housekeeping. Outstanding food and service in all restaurants and coffee bar!
Stayed 2 nights in Mar 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Stayed 3 nights in Mar 2025