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Best Western Niantic - New London/Mystic Area

2.5 star property

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Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Daily self-serve breakfast for a fee
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
$106
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪12 min walk‬
  • Place, Hole-in-the-Wall Beach
    ‪6 min drive‬
  • Place, Rocky Neck State Park
    ‪8 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 282 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(23 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(29 reviews)
  • 282 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Niantic - New London/Mystic Area

Niantic hotel with free self parking
Along with a 24-hour fitness center, this hotel has a seasonal outdoor pool and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Niantic - New London/Mystic Area features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, laundry facilities, and pool umbrellas. Complimentary uncovered self parking is available on site.

Best Western Niantic - New London/Mystic Area has designated areas for smoking.

Self-serve breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May 22 to September 04
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Reviews

Best Western Niantic - New London/Mystic Area Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 277 out of 415 reviews
Rating 8 - Good. 86 out of 415 reviews
Rating 6 - Okay. 33 out of 415 reviews
Rating 4 - Poor. 8 out of 415 reviews
Rating 2 - Terrible. 11 out of 415 reviews

Reviews

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful facility, upgraded, and helpful staff. Parking was a little hit or miss but not bad!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean-Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau séjour

Chambre propre et récente. Pas de tapis donc c’est une bonne chose. Déjeuner avec une belle variété. Piscine extérieure propre et bien située.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and clean
Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay provided everything we needed. Breakfast in the morning was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new motel. Beautiful pool. Convenient to hi-way 95. Breakfast was good and beds are very comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We really have enjoyed our stay at the Best We
Stayed 2 nights in Jul 2025

4/10 Poor

Carolyn

Traveled with pets
Liked: Cleanliness
I only got a room here to have somewhere cold to sleep at night local to my family beach house that my dog was welcome. I also planned to sleep the last day prior to driving 6-8 hours home. The one thing that was an issue was the AC. It seemed to rarely kick on and kept kicking the heat on without me even touching the thermostat. So that was frustrating, up and down all night trying to mess with the AC. I was moved rooms for my last not even full day there and the AC was still a hassle. I didn’t get but an hour of sleep before driving home. The room I was moved to the AC made a loud double clicking noise both in the front room and bedroom everytime it kicked on. It woke me up right as I fell asleep which was beyond frustrating when I just needed to sleep that day for a few hours. I gave up after one hour of sleep before leaving and regretted even moving rooms for a few hours. Otherwise, it was very clean and newly renovated. Definitely the nicest most updated best western I have stayed at but the AC situation made it more frustrating than comfortable. If you enjoy a cold environment to sleep then you will be disappointed- 68 degrees is basically what it allowed from what I was told. I couldn’t sleep with the loud thermostat noise at all for the time I needed to sleep the most, before driving.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and updated. It was also very convenient. What could make it better would be free water in the room. For the price, I should not have had to pay $3.00 for a bottle of Poland Spring.
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind and we got in our room promptly
Stayed 1 night in Jun 2025

6/10 Okay

Summer

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Maria L

Traveled with family
Liked: Cleanliness, staff & service, amenities
Check in was ok except no coffee, pot was covered up and out of order. Could barely hear the person at front desk, it was so loud in the room attached to lobby kept having to ask what did you say. Room was decent, bed was uncomfortable for my taste way too soft. Pool was very clean, no shade not even a umbrella for tables. The restroom/ shower for the pool area was strange. No door just a curtain to pull back. Not safe to me. First night there no hot water. Complained and they say they would check into it. We weren't the only ones. About 2 hours later finally got hot water, but they never came up or called us. We had to keep trying the water. Very unacceptable breakfast the first morning. Came down 45 minutes after breakfast started and nothing. No coffee, no waffle mix, few pieces of bread, no plates, no cups. I went to front desk and they were like the person that runs it is late you'll have to wait. Come on someone has to know how to do something, you have all these people waiting and can't do anything. One of reasons we booked here was the full buffet breakfast, wasnt expecting a great breakfast isnt my first time at a hotel buffet, but was expecting something. Finally about another 30 minutes we started getting food. Personal note no sugar free syrup. Close to Mystic Area about 15min drive, that was a plus. Had a Starbucks right at the end of driveway, if you perfer a coffee place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jul 2025

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and friendly. The property was easily accessible from 95. The room was spacious, clean and conducive to relaxation. The parking lot is graded in such a manner that if
Stayed 1 night in Jul 2025

10/10 Excellent

Xavier

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ms Maureen J

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the first time I have ever taken my little dog on a trip. I was worried that the rooms of a hotel that took pets would not be as clean as I like. The room was immaculate. Tbe
Stayed 2 nights in Jul 2025

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable bed

Bed was amazing and bedding and pillows were excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Stayed 1 night in Jul 2025