Best Western Plus Hotel Massena Nice

4.0 star property

Choose dates to view prices

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

8.0 out of 10
Very good
(34 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

Superior Room, 1 King Bed, Non Smoking (Extra bed on request) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Superior Room, 1 King Bed, Non Smoking (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

8.6 out of 10
Excellent
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Hotel Massena Nice

4-star hotel in Nice City Centre
Along with a bar/lounge, this smoke-free hotel has valet parking and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Plus Hotel Massena Nice offers 110 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Best Western Plus Hotel Massena Nice is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Valet parking on site (EUR 35 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1906
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Massena
Massena Hotel
Best Western Plus Hotel Massena Nice
Best Western Plus Hotel Massena
Best Western Plus Massena Nice
Best Western Plus Massena
l Hotel Massena
Best Plus Massena Nice Nice
Best Western Plus Hotel Massena Nice Nice
Best Western Plus Hotel Massena Nice Hotel
Best Western Plus Hotel Massena Nice Hotel Nice

Reviews

Best Western Plus Hotel Massena Nice Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 1002 reviews
Rating 8 - Good. 385 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

8/10 Good

Nahed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Aug 2025

10/10 Excellent

Ramzi Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff
Stayed 7 nights in Aug 2025

10/10 Excellent

Frank

Traveled with family
Liked: Amenities
Great location, it is clean, staff are very friendly.
Stayed 4 nights in Jul 2025

2/10 Terrible

Frances

Stayed 7 nights in Jul 2025

2/10 Terrible

Merima

Stayed 3 nights in Apr 2025

6/10 Okay

M

Liked: Cleanliness, staff & service

Average at best

Nice enough hotel but rooms a little tired. We had a superior room but it was nothing special. Service was really nice with very friendly staff. Great location, everywhere walkable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gurjeev

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with so many dining options. Very walkable, hotel is slightly dated but that does not dampen anything. It was an amazing stay thanks to breakfast and front desk staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience. Location is wonderful, staff were helpful and knowledgeable, and we had a beautiful terrace. Highly recommended. It was our anniversary and they decorated the room for us as well.
Stayed 7 nights in Jul 2025

10/10 Excellent

Paul, Oakville

Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela Doina

Stayed 1 night in Jun 2025

6/10 Okay

phillip

Liked: Staff & service
Disliked: Cleanliness
Great staff! Everyone at the front desk and restaurant were just a pleasure to interact with. They are the best in France. Keep up the good work. The air quality, for those with asthma or other lung sensitivities, will be challenged. Our room air made me ill, smelled awful, and I think hindered by enjoyment of the hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Conor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, comfortable and very well located. It is not luxurious but would have cost a lot more in central Nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Loretta, Clearwater

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to transportation, the beach, dining. Staff was super!
Stayed 7 nights in Jun 2025

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shopping a couple of blocks away.
Stayed 2 nights in May 2025

10/10 Excellent

Marko

Liked: Cleanliness, property conditions & facilities
Attentive and professional service staff.
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Stayed 7 nights in Apr 2025

10/10 Excellent

Timothy W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, lots of shopping, over all very positive
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Location & Staff

Jennifer and reception and bell hop courteous professionals. Mostly dealt with Jennifer highest customer focused professional expert
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel well located. Clean, friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Jaymar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Massena Nice

Everything was great. We have a great time at Hotel Massena in Nice. Staff were all friendly and accommodating.
Stayed 3 nights in May 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel for many years. This year I felt more welcome than ever. Virtually all the staff spoke or understood a good level of English. The reception staff (including night manager) were polite, respectful and helpful. The breakfast staff were very kind too. An enjoyable stay. Thank you.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

SVETLANA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, prefect location
Stayed 4 nights in Mar 2025