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Best Western Plus Hotel Massena Nice

4.0 star property

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Photo gallery for Best Western Plus Hotel Massena Nice

Reception
Front of property
Exterior
Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request) | Premium bedding, minibar, in-room safe, desk
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
58 Rue Gioffredo, Nice, Alpes-Maritimes, 6000
  • Place Massena
    ‪1 min walk‬
  • Promenade des Anglais
    ‪7 min walk‬
  • Port of Nice
    ‪15 min walk‬
  • Nice (NCE-Cote d'Azur)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

Superior Room, 1 King Bed, Non Smoking (Extra bed on request) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Superior Room, 1 King Bed, Non Smoking (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 151 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Hotel Massena Nice

4-star hotel in Nice City Centre
Along with a bar/lounge, this smoke-free hotel has valet parking and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Plus Hotel Massena Nice offers 110 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Best Western Plus Hotel Massena Nice is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Valet parking on site (EUR 35 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1906
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Massena
Massena Hotel
Best Western Plus Hotel Massena Nice
Best Western Plus Hotel Massena
Best Western Plus Massena Nice
Best Western Plus Massena
l Hotel Massena
Best Plus Massena Nice Nice
Best Western Plus Hotel Massena Nice Nice
Best Western Plus Hotel Massena Nice Hotel
Best Western Plus Hotel Massena Nice Hotel Nice

Best Western Plus Hotel Massena Nice Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 404 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Breakfast!
This hotel is great. The only negative aspect is there is no regulator for the water temperature in the showers. So you have to be ready for hot and cool water. The best breakfast so far in 6 weeks travel.
Stayed 3 nights in Dec 2024

6/10 Okay

Xiangjun

Liked: Cleanliness, staff & service
The room is ok. The breakfast is good. The Wi-Fi is terrible in the room. Hair conditioner was not refilled.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly staff, great location. Good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

kwang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location. The hotel is very close to everything including Old Town, famous beach, excellent restaurants and safe for night walking. Specially, the front receptionists were so kind. I enjoyed very much.
Stayed 2 nights in Oct 2024

10/10 Excellent

mokhtar

Stayed 1 night in Oct 2024

8/10 Good

Reynaldo L

Liked: Staff & service, property conditions & facilities, room comfort
Excellent customer service
This is my second stay in Nice. Same hotel, but this time was different. Kudos to Yahya who gave me an excellent customer service during our stay. I called the front desk to complain about the rude guest staying in the room above us. At 1am in the morning, whatever he/ she was doing was walking around with heavy footsteps, dragging furniture ??? Interrupting our sleep. Yahya came to our room to verify the location…whatever he said or however he did it…the noise stopped! The picture of the tea he offered was to allow me to have a peaceful sleep. The caring extend to me was deeply appreciated. Thank you Yahya!
Stayed 4 nights in Oct 2024

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Paula Adora A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth, Colchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasant. A little tough to get to as it is a secured street. Had to find a parking space, Then walk to hotel, get the acces code to drive down the street. Walk back to the car put in the code finally reach the hotel garage.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were welcomed with a warm greeting. The staff were always ready to help and greeted every customer. The rooms were great and we made use of the terrace daily. It is in a brilliant location to go out and explore or find somewhere to eat. Wouldn’t hesitate in returning to stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

shahram

Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Stayed 1 night in Sep 2024

8/10 Good

Tatjana, Vancouver

Stayed 2 nights in Jun 2024

2/10 Terrible

Neil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Around the hotel is nice area but the shops close early.
Stayed 6 nights in Sep 2024

10/10 Excellent

Artak

Stayed 6 nights in Aug 2024

10/10 Excellent

Akshat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 7 nights in Sep 2024

8/10 Good

Thomas, La Center

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and location. Staff were excellent and helpful, my room was a bit small but maybe other rooms are larger. It’s not the best 4 star I’ve been in but it’s very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Susana, Los Angeles

Stayed 4 nights in Aug 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

joan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Look elsewhere
Room small. Air conditioning weak. Weak/non existent internet
Stayed 1 night in Aug 2024

10/10 Excellent

Millie

Stayed 2 nights in Jul 2024

10/10 Excellent

ASAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel and I love it. Best location close to everything.The best staff ever. Very nice and friendly. Special thank to LO and Yohya for everything
Stayed 3 nights in Jul 2024

8/10 Good

Gisela, Huntington Beach

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware: parking not on site. You will have to carry your luggage for about 2 blocks and up many stairs. Staff was friendly and helpful. Beds were comfortable. Breakfast was good with yummy fresh squeezed OJ. The hotel is old and in need of a good remodel. Location is walkable, very close to great shopping and dinning options. A good option for a one night stay.
Stayed 1 night in Jul 2024