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Hôtel Excelsior by HappyCulture

4.0 star property

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Photo gallery for Hôtel Excelsior by HappyCulture

Exterior
Point of interest
Restaurant
Seasonal outdoor pool
Triple Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
19 Avenue Durante, Nice, Alpes-Maritimes, 6000
  • Place, Avenue Jean Medecin
    ‪3 min walk‬
  • Place, Place Massena
    ‪12 min walk‬
  • Place, Promenade des Anglais
    ‪12 min walk‬
  • Airport, Nice (NCE-Cote d'Azur)
    ‪7 min drive‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

8.4 out of 10
Very good
(31 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Superior Room, Garden View

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Junior Suite

Family Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Family Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Junior Suite

Triple Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Triple Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, Balcony, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Hôtel Excelsior by HappyCulture

4-star hotel in Nice City Centre
Along with a bar/lounge, this smoke-free hotel has a poolside bar and a 24-hour business center. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool are onsite.
Hôtel Excelsior by HappyCulture offers 42 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Nice hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site at this 4-star property. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This business-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace.

Hôtel Excelsior by HappyCulture is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 5 2026 to February 6 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 10 per night
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 6 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 30 to September 06
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Châteaux
Hôtel Excelsior Châteaux & Hôtels
Hôtel Nice Excelsior Châteaux & Hôtels Collection
Nice Excelsior Châteaux Collection
Hôtel Nice Excelsior
Hôtel Nice Excelsior Châteaux Hôtels Collection
Nice Excelsior
Excelsior Hotel Nice

Hôtel Excelsior by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1001 reviews
Rating 8 - Good. 363 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mahkameh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Grainne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , breakfast & room comfy Would recommend
Stayed 2 nights in Sep 2025

8/10 Good

Gail

Traveled with group
Great location for ladies that like to shop and sightsee.Good access on transportation to Cannes & Monte Carlo.Breakfast provided was very good. Room clean and comfortable.Would recommend to others.
Stayed 2 nights in Sep 2025

8/10 Good

Glenn

Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable. Staff are friendly and helpful. Close to the main train station and tramway stop. Numerous dining options nearby.
Stayed 3 nights in Sep 2025

6/10 Okay

Wendy

Stayed 1 night in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Megan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Room was clean. And breakfast was delicious. It’s a quiet, quant area. About a 8 minute walk to the tram and the train was 3 minute walk. Tram could take you to Old Nice in minutes. We would definitely stay here again!
Stayed 3 nights in Sep 2025

6/10 Okay

Soumyanshu

Stayed 1 night in Sep 2025

10/10 Excellent

Larisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place in safe neighborhood. The staff is friendly and attentive. Property needs a little touch up /remodeling
Stayed 2 nights in Aug 2025

10/10 Excellent

Exie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time to Nice with my daughter ...so needed to find a good Hotel.Luckily we chose the Hotel Excelsior! The Hotel is so convenient minutes from the train and walkable to the the city and beach.The Hotel has a good Breakfast Buffet and great rooms with Great AC!But what makes this Hotel 5 star is its Amazing staff!No one walks past you without a Bon Jour and a smile.The manager Dragau is there to help you with anything you may need The front desk staff...Emammela,Angel,Alexandra & Emma are absolutely Awesome. And Sahar will greet you with the biggest smile in the morning and take care of you while having your breakfast. The whole staff made our stay 5 star all the way!This Hotel is a perfect place to stay on your trip to Nice!We will be staying here again when in Nice .
Stayed 5 nights in Aug 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent as well as the breakfast! Gutted we didn’t get a chance to use the pool area especially as the new garden furniture had just arrived! Good excuse to visit again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and hospitality. Everyone was very kind and the breakfast was great. Overall a good stay and would recommend.
Stayed 5 nights in Aug 2025

2/10 Terrible

kayoko, Astoria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a 4 star hotel. It was the worst room. I strongly do not recommend especially if you are planning to stay in a group of 3. Many of the staff are very nice and the front building exterior is very cute. The building we were guided to was an old two-storey building behind the front building and the pool. It's a terrible room with a small, mildewy smell and dusty look. There are always people by the pool, so you can't open the windows or curtains.There is absolutely zero privacy. The room is very compact that there is no space to open your luggage. I moved the annoying closet in the middle of the room and found a lot of dust and insects. The air conditioner smells mildew, and my throat hurts the moment I enter the room, and since we cannot open the window, the air makes us difficult to breathe. I asked the front desk to change rooms, but on the first day they told us that the room was full, and on the second day they said they need to clean the room and can’t change it. Even after saying this, they didn't refund so we checked out for our well being. It's not a space for humans to stay. The WiFi is very slow (0.4mbps) a frustrating online experience. The old two-storey house and the front building is disproportionate for the same price.
Stayed 3 nights in Aug 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tim and Nhora great memories

Just a few minute walk from the bullet train station nice Ville. Fast check in even at 2030 hours. Room was good size, plenty of room. One negative, the room does not have storage for your personal items. A desk is provided but we used it for our snacks, a small frig is available. It’s only a short 10 minute walk to the beach area, you will pass plenty of restaurants along the way. Breakfast was good selection of meats, cheese, fruits, cereal. I would stay again. A thank you to the manager for all his time and information.
Stayed 7 nights in Aug 2025

2/10 Terrible

Larisa

Disliked: Cleanliness, amenities, property conditions & facilities
This is advertised as a 4-star property, but in reality, it feels closer to 2.5–3 stars at best. The bathroom has visible mold, the bathtub is dirty and scratched, the furniture is worn and damaged, and there is a strong, unpleasant odor coming from the bathroom. Additionally, there is dirt under the bed, which shows a lack of proper cleaning. Charging over $300 per night for these conditions is unacceptable. I will be requesting a refund immediately.
Stayed 1 night in Aug 2025

10/10 Excellent

Salahuddin

Stayed 2 nights in Jul 2025

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kiana

Stayed 3 nights in Jul 2025

2/10 Terrible

Harsha

Disliked: Property conditions & facilities
Terrible front desk staff, raised issues multiple times regarding not having AC during a heatwave and was told by 3 different people that an “electrician” was coming to help. Initially offered another room however they said hotel was booked when asked - was forced to stay an additional night given the late hour of notification until we checked into another hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, nice garden with lounge pool. Excellent for walking around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to the train station and still walkable to other areas like the old town. Beds were very comfortable and loved that my room had a little balcony. Staff were very friendly and breakfast was good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Juston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! We stayed there for one night after our train ride from Paris to Nice Ville. Super walkable from the Nice Ville train station and a very lovely staff. Definitely would recommend, our bathroom was a little small but totally doable for one night.
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 3 nights in May 2025

8/10 Good

Darrel

I had a good experience but my bedroom door was not secure at night which did not allow me to sleep well. The receptionist was helpful but ultimately it was a problem to be solved by an engineer.
Stayed 1 night in May 2025