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Hôtel Excelsior by HappyCulture

4.0 star property

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Photo gallery for Hôtel Excelsior by HappyCulture

Restaurant
Triple Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe
Point of interest
Seasonal outdoor pool
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Housekeeping
$278
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
19 Avenue Durante, Nice, Alpes-Maritimes, 6000
  • Place Massena
    ‪12 min walk‬
  • Promenade des Anglais
    ‪12 min walk‬
  • Hôtel Negresco
    ‪14 min walk‬
  • Nice (NCE-Cote d'Azur)
    ‪7 min drive‬

Room options

View all photos for Superior Room, Garden View

Superior Room, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

8.4 out of 10
Very good
(29 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Junior Suite

Family Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Junior Suite

Triple Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Triple Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Hôtel Excelsior by HappyCulture

4-star hotel in Nice City Centre
Along with a bar/lounge, this smoke-free hotel has a poolside bar and a 24-hour business center. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool are onsite.
Hôtel Excelsior by HappyCulture offers 42 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Nice hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site at this 4-star property. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This business-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace.

Hôtel Excelsior by HappyCulture is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 10 per night
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 6 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 30 to September 06
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Châteaux
Hôtel Excelsior Châteaux & Hôtels
Hôtel Nice Excelsior Châteaux & Hôtels Collection
Nice Excelsior Châteaux Collection
Hôtel Nice Excelsior
Hôtel Nice Excelsior Châteaux Hôtels Collection
Nice Excelsior
Excelsior Hotel Nice

Hôtel Excelsior by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 372 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 3 nights in May 2025

8/10 Good

Darrel

I had a good experience but my bedroom door was not secure at night which did not allow me to sleep well. The receptionist was helpful but ultimately it was a problem to be solved by an engineer.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, size of room, location
Stayed 4 nights in May 2025

2/10 Terrible

Maria Daniela

Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroaches

The room had cockroaches. The bathroom was very uncomfortable. When you showered, the bathroom floor got flooded. I asked to be changed to another room, the front desk wanted me to leave my luggage with them and leave us without a room for 6 hs to change my room so that he could change us to the same room we paid for. He should have easily given us an upgrade after the cockroaches incident. The new room was not properly clean. There was so much dust below the bed. The beds were 2 singles out together. I won’t be coming back.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend.

Great hotel. Everyone was nice-Concierge, Dining Room & cleaning. 2 minute walk to train station to visit the entire Riviera. Shops and restaurants & attractions all within walking distance in Nice. Smaller, clean and eco-friendly hotel. Breakfast was the same every day but varied options. Thanks for an enjoyable stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Amenities
Staff was fantastic to deal with. Unfortunately the garden area in the back was under some renovations so we couldn’t partake in that space but the hotel itself was gorgeous.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building, very welcoming staff, very nice French-style breakfast, close to the rail station and nice restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

hitenkumar

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Hotel Excelsior Nice, and it was a fantastic experience. This boutique hotel has a unique and quirky charm, and its location is ideal – just a 2-minute walk from Nice-Ville Station and perfectly situated between the old town and the new town. From the moment we arrived, the entire team was outstanding – always polite, friendly, and incredibly helpful. However, I must give special recognition to Angel, who is truly an asset to the hotel. His hospitality, communication skills, and knowledge were exceptional. He was caring, attentive, and went above and beyond to make our stay memorable and enjoyable. The daily breakfast was fresh, delicious, and offered a great variety, setting us up perfectly for the day ahead. I highly recommend Hotel Excelsior Nice and will definitely be returning. A wonderful experience from start to finish.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tracy, Bismarck

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Customer service. Stored our bags two hours before checkin so we could walk to the sea and lunch.
Stayed 1 night in Feb 2025

10/10 Excellent

Ping

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay with children. Is nice and quiet. The best thing was Emma. She is a great receptionist and concierge all rolled in one.
Stayed 1 night in Feb 2025

10/10 Excellent

Fardad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a nice place to stay in Nice

Convenient location. Nice room. Ok bathroom. Good breakfast. Nice touch with coffee and cookies throughout the day. Should add decaffeinated coffee to their menu. Safe in the room didn't work. Helpful staff.
Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2024

8/10 Good

Yuyang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and just steps away from the Nice Central Station.
Stayed 2 nights in Nov 2024

8/10 Good

Zareen

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall happy

Hotel is clean although no bedside table and worst of all NO INTERNET CONNECTION. STAFF very friendly and helpful. Breakfast is ok as long as you dont stay for more than 3 days as it is repetitive . Cappuccino was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Your hotel had a unique vibe and we loved all the extras that were provided. The area and being to walk to the Promenade and feel safe was a plus. Also the train station was walking distance which was a Big Plus!! Enjoyed our stay and loved the Decor!
Stayed 5 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room, terrible wifi

Lovely room but terrible wi-fi, the only English channel on the TV was Sky News and even that couldn't cope with the weak wifi - excellent breakfast, excellent staff, 24 hour service
Stayed 4 nights in Sep 2024

4/10 Poor

Larry

Some of the stuff was not ver friendly and refused to assist. I wouldn't consider to stay in this hotel in a future.
Stayed 5 nights in Sep 2024

6/10 Okay

Charles, Hicksville

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel/room was clean. Friendly staff. Separate bathroom in room from shower/sink was way too small. Knees touched the door while using the toilet. Very uncomfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelsey

Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Traveled with partner
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Tom

Stayed 5 nights in Sep 2024