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Hotel West End Nice Promenade

4.0 star property

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Photo gallery for Hotel West End Nice Promenade

Front of property - evening/night
Creator video - submitted by Kistsiaryna
Food court
Presidential Suite, Sea View | Terrace/patio
Junior Triple Room, Sea View | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$173
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
31 Promenade Des Anglais, Nice, Alpes-Maritimes, 6000
  • Place, Promenade des Anglais
    ‪1 min walk‬
  • Place, Blue Beach
    ‪1 min walk‬
  • Place, Hôtel Negresco
    ‪2 min walk‬
  • Airport, Nice (NCE-Cote d'Azur)
    ‪9 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, individually decorated, individually furnished

Classic Room

8.4 out of 10
Very good
(25 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, City View (Privilege)

Room, City View (Privilege) | Minibar, in-room safe, individually decorated, individually furnished

Room, City View (Privilege)

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, Sea View

Presidential Suite, Sea View | Living area | 60-cm LCD TV with satellite channels, TV

Presidential Suite, Sea View

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Partial Sea View

Room, Partial Sea View | Minibar, in-room safe, individually decorated, individually furnished

Room, Partial Sea View

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Triple Room, Sea View

Junior Triple Room, Sea View | Minibar, in-room safe, individually decorated, individually furnished

Junior Triple Room, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | View from room

Deluxe Room, Sea View

9.6 out of 10
Exceptional
(23 reviews)
  • Sea view
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Minibar, in-room safe, individually decorated, individually furnished

Superior Room, Sea View

8.2 out of 10
Very good
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | View from room

Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel West End Nice Promenade

4-star hotel in Nice City Centre
Guests at this beach hotel will appreciate convenient onsite amenities such as limo/town car service and complimentary wireless internet access.
Hotel West End Nice Promenade offers 121 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 60-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Nice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
This Nice hotel has its very own private beach. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 7 meeting rooms, and limo/town car service. This Belle Époque hotel also offers a terrace, concierge services, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel West End Nice Promenade is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Le Siecle - Overlooking the ocean, this restaurant serves lunch and dinner.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Siecle

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1842
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Parking for SUVs, RVs, buses, trailers, and large vehicles is not available. Maximum height for parking is 6 feet 3 inches (190 centimeters).
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests must contact this property in advance to reserve a parking space.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 May
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel West End
Hotel West End Nice
West End Hotel
West End Nice
West End Hotel Nice
Hotel West End
West End Nice Promenade Nice
Hotel West End Nice Promenade Nice

Hotel West End Nice Promenade Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1098 reviews
Rating 8 - Good. 262 out of 1098 reviews
Rating 6 - Okay. 95 out of 1098 reviews
Rating 4 - Poor. 31 out of 1098 reviews
Rating 2 - Terrible. 27 out of 1098 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Danilo, Aventura

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Staff very friendly and helpful. Breakfast fantastic. Great service. Housekeeping truly disappointing.
Stayed 9 nights in Oct 2025

10/10 Excellent

Keith

Stayed 7 nights in Oct 2025

2/10 Terrible

Fiona

Stayed 3 nights in Oct 2025

4/10 Poor

nha-truc

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Don’t know how this hotel is a four-star hotel. Molds in bathroom’s curtain and soap holder. Security chain on the door is broken. Their staff would rather stand around than helping with suitcases. Would not stay again and caution to other travelers if the unacceptable conditions of this hotel.
Stayed 13 nights in Oct 2025

8/10 Good

Francisco

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have been recently updated. We stayed in room 503. Very clean, newly remodeled, with view of a buildings roof line. The convenient “included breakfast” had a good selection of options ,such as precooked scrabbled eggs, a machine to boil eggs, another to make small pancakes and self serve automatic coffee machine with lattes, cappuccinos etc. it also had salads, fruit, cereal and cold cut meats. It is within walkable distance to Old Town Nice and shopping areas. The staff were very helpful. CONS: I had booked it because they advertised with parking available, but when I showed up they said I had a big van and it would not fit on their parking and recommend to park at Parking Meyerbeer, which is around the block from the hotel but had to pay €42 daily rate.
Bed of room 503
Hair Dryer?
Bathroom
Bathroom
Stayed 2 nights in Oct 2025

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive to our needs from the first to the last interaction. We came in early with lots of luggage, they took care of storing it while the room was getting cleaned up. They let us enjoy the breakfast buffet even though it was almost 11am and they were ready to close. The staff was very friendly and understanding. We enjoyed an early check-in at 12:30pm and the room was fabulous on the highest floor, with an amazing sea view and a large balcony. We enjoyed a nice dinner at Le Siecle. They took care of ordering a taxi for us the next day. Overall an excellent experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Excellent service and helpful staff. Very glad I stayed there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

8/10 Good

Farrukh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and breakfast. No real hot coffee or tea available. Menu selection was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking in Nice is always a problem. I reserved a space thru the hotel in a nearby garage and it worked out.
Stayed 1 night in Oct 2025

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was lovely. The staff is friendly, the hotel is in a beautiful area, breakfast is great, and I also really appreciated an unexpected free upgrade. Merci!
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath tubs were not safe. Need grab handles for tubs and also walk in showers
Stayed 5 nights in Oct 2025

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacquelyn

Traveled with group
Liked: Amenities
We loved the quaintness of the hotel and the location is perfect! Sylvio helped us plan our itinerary and his suggestions were perfect for us. He made our trip be the best it could be, so I highly recommend using their concierge service.
Stayed 5 nights in Oct 2025

8/10 Good

sara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST THE LOBBY FURNITURE WAS SO OLD AND UNCOMFORTABLE THE OTHER THING WAS EXCELLENT
Stayed 3 nights in Sep 2025

6/10 Okay

Josefina

Traveled with family
Liked: Cleanliness, staff & service, amenities
El hotel tiene excelente ubicación. La vista es increíble. Por ser un hotel 4 estrellas el lobby pudiera tener mejores flores de decoración. El baño con bañera muy incómodo. La ducha tiraba poca agua y para salir de la Ducha había un escalón muy peligroso. Las camas muy cómodas. El desayuno bastante variado.
Stayed 4 nights in Sep 2025

10/10 Excellent

RAHUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 4 star property on the Promenade. Good breakfast though no fresh omelette or juices.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Disappointing Accommodations for $3,000

We stayed here for a week as part of our 3-week Europe trip, choosing this hotel based on its location and positive review but were disappointed from the start. Our original room had multiple issues: broken fixtures, black mold and mildew in the shower, and a completely non-functional A/C unit blowing 81°F air despite being set to 73°F. We reported it to the front desk, who promised maintenance would fix it, but nothing changed. We asked for a fan, which was never delivered. My wife, 5 months pregnant, developed a fever from the heat and couldn’t sleep. Meanwhile, the hallway was noticeably cooler, clearly the A/C was working elsewhere. After four nights, I insisted on switching rooms. They hesitated, saying they were fully booked, but sent maintenance again—who confirmed the A/C issue couldn’t be fixed. Eventually, we were moved to a new room with working air, but were told we had to pack and move in 15 minutes because they were going to put someone else in our room. Knowing it was broken they didn’t care and would put someone else in there. Before we left, hotel management promised us a refund for the trouble. However, after we checked out, they changed their story and refused to issue any refund. Thankfully, Hotels.com stepped in and covered the refund themselves because the hotel lied. The property is clearly falling apart, and the staff offered excuses instead of solutions. I would not recommend staying here.
Stayed 6 nights in Sep 2025

2/10 Terrible

Oleg

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is old, the staff is very unprofessional, and the rooms are outdated. I don't recommend this hotel. You'll ruin your vacation if you stay here. Although the location is very good, the hotel itself is old and the staff is unprofessional. Sorry for this rating, but it's a fact.
Stayed 4 nights in Sep 2025

10/10 Excellent

Humberto L

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel experience was great! From Paulina and others at the front desk, to the staff at breakfast, to the cleaning staff. Strongly recommended. Thank you!
Stayed 3 nights in Sep 2025

10/10 Excellent

Roger, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was a lack of face and bathing cloths. It seems that face cloths are not used in parts of Europe. Otherwise a very beautiful and historic hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025