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Hotel Okura Niigata

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Okura Niigata

Bar (on property)
View from room
Corner Suite Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets
Banquet hall
In-room safe, desk, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Bandai Bridge
    4 min walk
  • Honcho Chuo Ichiba
    6 min walk
  • Niigata City History Museum
    17 min walk
  • Niigata (KIJ)
    17 min drive

Room options

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

  • 247.57 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 247.57 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Small Double Room, City View, Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Smoking

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Non Smoking, River View

  • 388 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

  • 161.45 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Non Smoking

  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Smoking

  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

  • 161.45 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room, River View, Non Smoking

  • 279 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 344 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Corner Suite Room, River View, Non Smoking

  • 753 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, River View, Non Smoking

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room with Shinano River View

View from property

Standard Twin Room with Shinano River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room with Shinano River View

In-room safe, desk, free WiFi, bed sheets

Standard Double Room with Shinano River View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room With Extrabed And River View-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Economy Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Petite Double Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2
  • 2 Twin Beds

Petite Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room With Extra Bed-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Hotel Okura Niigata

4-star hotel in Chuo Ward
6 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and concierge services.
Hotel Okura Niigata offers 265 air-conditioned accommodations with safes and slippers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Niigata hotel also offers a vending machine, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Okura Niigata has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Starlight - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Starlight
  • Toh-Ka-Lin
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night
Cribs (infant beds) are available for JPY 1210.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 730 reviews" "
Rating 8 - Good. 270 out of 730 reviews" "
Rating 6 - Okay. 87 out of 730 reviews" "
Rating 4 - Poor. 25 out of 730 reviews" "
Rating 2 - Terrible. 10 out of 730 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

YUTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変良かったです。
自分へのご褒美として滞在しました。 ホテルの方の対応は「さすが！」と感心するぐらいに丁寧です。 朝食バイキングはメニューが豊富で、またお願いしたいと感じました。
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous trip in Niigata
It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Stayed 4 nights in Aug 2024

8/10 Good

Yumiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービス良し◎
建物や設備はそれなりに年季を感じますが、他の方のレビューの通り、サービスがとても良かったと思います。 色々フレキシブルに対応して頂きました。 ベッドの寝心地もよかったです。 また、外国人従業員の方もいらっしゃるので、マルチ言語にも問題なく対応していただけそうです。
Stayed 1 night in Aug 2024

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Donald, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed in this hotel many years ago and remembered it as a classy hotel ... it has lost a bit of its luster over the years. We were disappointed in the choices of food, no room service, the bar was nice but only had snacks like nuts or a cheese plate. We even walked across the bridge to Bandai area and most places had shut down by the time we got there. And this was a Saturday night,
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional courtesy throughout. All staff go out of their way to assist. Comfortable beds and room. Hotel is somewhat outdated and needs refurbishment, but quality of service remains excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room view a view.
We had a view of the river. It was a pleasant view. The building was older but the room size was comfortable and the room clean We enjoyed the breakfast very much. The staff were very nice and helpful. Had lots of capacity and services for weddings. Location was good for access to downtown Niigata.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Stayed 1 night in Jun 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service
The service staff and the breakfast buffet were excellent. One of the best I have experienced among the hotels in the same price range in Japan. Thank you so much! I removed one star only because there was an unpleasant odor coming from the toilet seat in my room.
Stayed 3 nights in May 2024

10/10 Excellent

BYUNG WHUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views over the river. Good breakfast. Nice sized room for Japan
Stayed 3 nights in Jun 2024

10/10 Excellent

Yuka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

ICHIKAWA

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great value
Amazing views, clean and spacious room, walking distance to shops. Exceeded my expectations. Would love to stay again.
Stayed 3 nights in May 2024

8/10 Good

Mayu

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Novalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

TAKEO

Stayed 2 nights in Apr 2024

10/10 Excellent

Janet Mei Yin

Stayed 4 nights in Apr 2024

2/10 Terrible

Yoshio

Stayed 1 night in Mar 2024

10/10 Excellent

SHIHWEI

Stayed 5 nights in Mar 2024

10/10 Excellent

Min-Chang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Masayuki

Stayed 1 night in Mar 2024