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Hotel Sunroute Niigata

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sunroute Niigata

Breakfast, lunch, dinner served; Italian cuisine
Exterior
Laundry room
Reception
Desk, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
1-11-25 Higashi-Odori, Chuo-ku, Niigata, Niigata-ken, 950-0087
  • Bandai Bridge
    16 min walk
  • Honcho Chuo Ichiba
    2 min drive
  • Toki Messe
    2 min drive
  • Niigata (KIJ)
    19 min drive

Room options

View all photos for Economy Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed, Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Smoking

  • 184 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed, Non Smoking

  • 170 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed, Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed, Smoking

  • 170 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room Non-Smoking

Desk, free WiFi, bed sheets

Semi Double Room Non-Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Smoking

Desk, free WiFi, bed sheets

Semi Double Room Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Smoking

  • 279 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Non Smoking

  • 184 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Non Smoking

  • 279 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Twin Room, Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Smoking

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Plus Sofa Twin　Smoking

Desk, free WiFi, bed sheets

Deluxe Plus Sofa Twin　Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room - Smoking

Desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room - Non-Smoking

Desk, free WiFi, bed sheets

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Comfort Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room - Non-Smoking

Desk, free WiFi, bed sheets

Comfort Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room Smoking

Desk, free WiFi, bed sheets

Comfort Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room　Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room　Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Single Room - Smoking

Desk, free WiFi, bed sheets

Comfort Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Twin Room - Smoking

Desk, free WiFi, bed sheets

Comfort Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room Non-Smoking

Desk, free WiFi, bed sheets

Superior Single Room Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room - Non-Smoking

Desk, free WiFi, bed sheets

Semi Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room - Smoking

Desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room(Hollywood Type) - Non-Smoking

Desk, free WiFi, bed sheets

Superior Twin Room(Hollywood Type) - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room - Smoking

Desk, free WiFi, bed sheets

Semi Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room(Hollywood Type) - Smoking

Desk, free WiFi, bed sheets

Superior Twin Room(Hollywood Type) - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room with Extra Bed - Non-Smoking

Desk, free WiFi, bed sheets

Twin Room with Extra Bed - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Single Room - Non-Smoking

Desk, free WiFi, bed sheets

Comfort Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room　Smoking

Desk, free WiFi, bed sheets

Standard Single Room　Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room with Extra Bed - Smoking

Desk, free WiFi, bed sheets

Twin Room with Extra Bed - Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Plus Sofa Twin Non-Smoking

Desk, free WiFi, bed sheets

Deluxe Plus Sofa Twin Non-Smoking

  • Sleeps 2
  • 2 Double Beds

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Exterior

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About this property

Hotel Sunroute Niigata

3-star hotel in Chuo Ward
A restaurant, coffee/tea in a common area, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.
Hotel Sunroute Niigata offers 231 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Niigata hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

Hotel Sunroute Niigata has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Viale - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Viale

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person
  • Self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata

Hotel Sunroute Niigata Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 153 out of 471 reviews" "
Rating 8 - Good. 216 out of 471 reviews" "
Rating 6 - Okay. 78 out of 471 reviews" "
Rating 4 - Poor. 21 out of 471 reviews" "
Rating 2 - Terrible. 3 out of 471 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Chun-tsu

Traveled with partner
Liked: Cleanliness, staff & service
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
Stayed 1 night in May 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities available with a polite and flexible staff.

8/10 Good

howes

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
It is a good place near niigata station. And also has a good view!
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The service: great. Location: convenient. Wifi: terrible. Overall it was a good experience and I am happy. But WiFi can be a let down if you're planning to work online. Other than that I recommend the stay!
Stayed 8 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Toh Nguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, but room had cigarette smell
Room was clean and location pretty convenient, within walking distance from Niigata station. We booked a non smoking room, but the room still had cigarette smell throughout our stay. Also, there were no options of turning on the air conditioner, as there was only the heater, which made the room too warm at night. We could open the window to let it cold air, but the surrounding was quite noisy hence it was not that pleasant as well.
Stayed 1 night in Dec 2018

6/10 Okay

t, hongkong

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
A 4-star hotel with 3-star price
The hotel is reasonable priced and room size is acceptable. This is unlike some hotel in Japan with no more than 11 sq m. Parking fee is comparablely cost higher in other parts of Tohoku (Niigata is not part of Tohoku).
Stayed 3 nights in Jul 2018

8/10 Good

Trixie, Honolulu

Liked: Cleanliness, staff & service, room comfort
Staff was very helpful and tried their best to share information. Don't know if hotel was still in winter setting but the room's aircon didn't get cold enough.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Niigata
Hotel is near Niigata JR Station. The hotel staff are helpful. We had a massage chair in our room and we make use of it everyday after our long walk everyday. Thanks Hotel Sunroute Niigata.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location and price is good. But smoke problem.
Overall it was good, price and location, biggest problem is their ventilation, seems connected with that of the smoking rooms (centrally?) or just because of the age of the hotel. I was no different from sleeping in a smoking room, which is bad for a non-smoker and arranged a so-called non-smoking room. Though the room was very clean and the hotel is thoughtful in the details. Stayed for one night and I won't stay here again.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable with good breakfast
God breakfast with a choice of Japanese and Western food; especially good scrambled eggs. Wi-fi was frequently off and on which made posting on Facebook very tedious.
Stayed 3 nights in Jul 2017

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunroute Hotel is one of the practical options near the station. Neat, clean and comfort. No complaint.

6/10 Okay

Verified traveler

Liked: Cleanliness
Close to Railway
Reasonable Hotel but I have experienced better in Niigata. The breakfast was ordinary, the staff were efficient but did not extend themselves for hospitality.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location
Convenient hotel near JR station. Room look a bit tired but it is very clean and well maintained. Good room size for 3 adults.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were big by Japanese standards and the hotel was comfortable and quiet. Would definitely stay again.

6/10 Okay

amy, Madison Wi

Disliked: Room comfort
Great location yet uncomfortable
Loved the location and the convenience to the train station. Hotel has also has low price laundry facilities. However Hotel is older, beds not comfortable and rooms could have been cleanier.

10/10 Excellent

KJB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minutes from train station
Nice hotel with big clean rooms and bathrooms. Staff very efficient and friendly. Great lobby and facilities. Excellent value for money.

6/10 Okay

Jeff, Oregon

Liked: Cleanliness, staff & service
Dated Business Hotel, but With Good Rates
This hotel is about 10-15 minutes walk from Niigata Station, but it’s not altogether easy to find. The hotel is really dated--due for a makeover. My room was clean and passable, but the window looked out on the building right next door. The staff was just fine--polite and welcoming--but not especially attentive. The biggest advantages to the place were the location and the price.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good room and accessibility
Used on business.Good to access to Niigata station.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Dated, unpleasant smell in the room
The room is clean as Japan's standard, but what's made me hesitate to stay here again is the smell. I am a non-smoker and i stayed at a non-smoking floor. But it might be the hotel is a bit old so smell of cigarette already spread to other floor? i'm not sure but the smell of the room just wasn't very pleasant. The service of the hotel is just as normal compare to other japanese hotel. Location-wise, it's 5-mins walk to Niigata station, however, most interesting stuff of Niigata city are actually at Homachi and Furumachi where you need to take a bus to. But if you're arriving from Shinkansen with some heavy luggage, proximity to JR station is definitely a big help.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Small room but good location

8/10 Good

Shirish, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Sunrouote
Nice and clean business hotel close to the Station, lot of eateries and convenience stores around. Staff polite and comfortable with simple english.