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JR East Hotel Mets Niigata

3.0 star property

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Exterior
Lobby lounge
Reception
Desk, blackout drapes, iron/ironing board, free WiFi
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
1-96-47 Hanazono, Chuo-ku, Niigata, 950-0086
  • Bandai Bridge
    ‪18 min walk‬
  • Hakusan Shrine Torii Gate
    ‪3 min drive‬
  • Toki Messe
    ‪4 min drive‬
  • Niigata (KIJ)
    ‪22 min drive‬

Room options

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Exterior

Hotel Global View Niigata

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (655)
The price is $61
per night
$67 total
includes taxes & fees
Mar 9 - Mar 10
Hotel Global View Niigata

About this property

JR East Hotel Mets Niigata

3-star hotel in Chuo Ward
A restaurant, self parking, and a meeting room are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
JR East Hotel Mets Niigata offers 197 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Niigata hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

JR East Hotel Mets Niigata has designated areas for smoking.

JR East Hotel Mets Niigata has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS NIIGATA
JR-EAST METS
Jr East Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel
JR East Hotel Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel Niigata

JR East Hotel Mets Niigata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 512 reviews
Rating 8 - Good. 185 out of 512 reviews
Rating 6 - Okay. 37 out of 512 reviews
Rating 4 - Poor. 10 out of 512 reviews
Rating 2 - Terrible. 3 out of 512 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Noriko

Traveled with family
Too narrow
Stayed 5 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Hideki

Stayed 1 night in Jan 2023

10/10 Excellent

LORETTA, Honolulu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't need to leave the train station when the weather is bad. You can find limited dining options in the station. Hotel is connected to the station. Hotel is very convenient if you don't want to walk outside the station. I thought the Niigata station would have more to do at the train stations. Disappointed the station didn't have more shopping and restaurants.

10/10 Excellent

EISUKE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Satomi

Stayed 1 night in Jan 2021

8/10 Good

Ekaterina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel in Niigate
Very good location, convenience for all kind of transportation, either bus or train. Nice and tidy room, really appreciated.
Stayed 2 nights in Jan 2020

4/10 Poor

ic

Traveled with family
Liked: Staff & service, property conditions & facilities
location is good, plenty of resturants around, but the twin room is too small.
Stayed 1 night in Dec 2019

8/10 Good

Yiu Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location with helpful staff able to cater with all of our requests
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

merle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niigata
Great time in Niigata! JR Mets hotel in excellent location adjacent to the train station. Great morning buffet breakfast for 12.00 or grab a quick bite at the station. Staff very helpful... was able to send our bags ahead of us to Tokyo. Double room spacious enough for our big bags... beds a little too firm , but it’s ok
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Value breakfast Courteous staff Room bigger
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Highly recommend!
Very convenient location that I recommend to anyone looking to spend 1-2 days in Niigata: the JR/subway station is close by so it doesn't take a lot of time to get out of the area. The room was neat, spacious and the bed was very comfortable. As for breakfast, it is definitely worth it! I'll certainly go back. Only minus was the humid smell in the hallway but the room smelled fresh.
Stayed 2 nights in Mar 2019

8/10 Good

Kay, SG

Traveled with partner
Liked: Cleanliness
The hotel is situated right next to the JR station & surounded by a 7eleven, Niigata specialized stores, a sake museum, a very good izakaya restaurant, a cafe & a shopping area just around the corner, extremely convenient. Our room was spacious & clean, they only provide the standard basic amenities, so ladies don't expect any extras like sets of sample facial products & bath salt, like some hotels of the same standard would provide nowadays.
Stayed 5 nights in Feb 2019

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant & this hotel is very convenient! Room was clean & spacious. Overall, a great experience st this hotel!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay at Hotel Mets Niigata was extremely enjoyable. The location was convenient to the station and shopping, especially in the cold weather. We would definitely stay here again!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again if in Niigata
Much larger than a typical Japanese business hotel, typical Japanese cleaniness. Both heating and air conditioning works well. Directly connected to the Niigata station on the 3rd floor. 3rd floor has many shops including 24 hour convenient store and a sake vending machine shop.
Stayed 5 nights in Dec 2018