Okunoin Hotel Tokugawa

4.0 star property

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January 2025

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Premium Suite with Open-air Bath, 2 Bedrooms, Annex Building | Premium bedding, down comforters, in-room safe, individually decorated
Hot springs
Deluxe Suite  with Open-air Bath, 2 Bedrooms, Annex Building | Living area | 25-inch LED TV with digital channels, TV, MP3 dock
Premium Suite with Open-air Bath, 2 Bedrooms, Annex Building | Balcony
Outdoor pool

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
2204 Nikko, Nikko, Tochigi-ken, 321-1415
  • Tamozawa Imperial Villa Memorial Park
    8 min walk
  • 一汁山菜麺工房寛
    11 min walk
  • Nikko Tobunikko Station
    9 min drive
  • Utsunomiya (QUT)
    60 min drive

Room options

Ginryu Traditional Japanese Room with Open-air Bath

  • 474 sq ft
  • Sleeps 4
  • 4 Twin Futons

Ginryu Japanese Twin Room with Open-air Bath

  • 474 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Premium Suite with Open-air Bath, 2 Bedrooms, Annex Building

  • 807 sq ft
  • Sleeps 4
  • 2 Twin Futons OR 2 Twin Beds

Tsukishiro Traditional Japanese Room

  • 474 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Tsukishiro Japanese Twin Room

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Suite with Open-air Bath, 2 Bedrooms, Annex Building

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Futons OR 2 Twin Beds

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About this property

Okunoin Hotel Tokugawa

4-star Nikko hotel with private lanais
A restaurant, a sauna, and a coffee shop/cafe are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a microwave in a common area, conference space, and free newspapers are onsite.
Okunoin Hotel Tokugawa offers 22 accommodations with MP3 docking stations and safes. Rooms open to lanais. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 25-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Okunoin Hotel Tokugawa features hot springs and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hot springs hotel also offers a terrace, a vending machine, and multilingual staff. An area shuttle, a train station pick-up service, and a train station drop-off service are complimentary for guests. Onsite self parking and valet parking are complimentary.

Okunoin Hotel Tokugawa has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:30 AM and 9 AM.
Okunoin Hotel Tokugawa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle from 2:30 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free extended parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Living room

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch LED TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children ages 0-2 for meals and must be pre-booked.

We should mention

Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Okunoin Hotel Tokugawa Nikko
Okunoin Hotel Tokugawa
Okunoin Tokugawa Nikko
Okunoin Tokugawa
Okunoin Hotel Tokugawa Hotel
Okunoin Hotel Tokugawa Nikko
Okunoin Hotel Tokugawa Hotel Nikko

Okunoin Hotel Tokugawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 152 out of 191 reviews" "
Rating 8 - Good. 34 out of 191 reviews" "
Rating 6 - Okay. 3 out of 191 reviews" "
Rating 4 - Poor. 0 out of 191 reviews" "
Rating 2 - Terrible. 2 out of 191 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff, took plenty of care when we mentioned vegetarian food options. Will definitely return to stay again
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and delicious food. This was a great place to stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Kelvin Chiu K

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Gemma

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Japanese hospitality
This is my first visit to an onsen resort. Japanese hospitality at its best. They treated me like a royalty. The kaiseki banquet dinner and a full Japanese dinner are included in the price. I had a patio onsen bath with an outdoor view as well as an access to their public bath. This is a great deal compared to an equivalent amount of money spent in a decent hotel in a major US city.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! I would live here if I could. Amazing area to vist
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
A wonderful experience staying at a traditional Japanese Inn
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private hot pool was fantastic with lovely views over the surrounding garden and forest. The Japanese breakfasts & dinners served in private rooms were enjoyable and not having to sit on the floor chairs to eat it was appreciated for a couple of 'mature' guests such as ourselves ! Having opted for sleeping on mats rather than western style beds, the setting up of bed and tidying away was very efficient - we did have to supplement the bottom mattress with a spare as they were quite thin and a good nights sleep necessitated the extra thickness. Staff were very friendly and there was always someone who could speak english to assist with any questions. Although there is a complimentary shuttle bus and transfer to and from the JR station, the walk into Nikko was very pleasant and easy.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and so helpful. They went out of their way to help with any issues we had. I would absolutely return.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ataff is so professional, perfect! book the private bag for jyen2000. did was like a 5 star restaurant, private room.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience. The dinner and breakfast was delicious.
Stayed 1 night in Dec 2018

10/10 Excellent

Yee Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Tony Kung Ming

The only complaint is the food. My wife does not like cold food. Despite informing the hotel beforehand, a dish on ice which was claimed to be a salad was served. We had 4 meals of similar cold starters which we did not enjoy. All in all, the quality of the Kaiseki meals needs to be improved.
Stayed 2 nights in Nov 2018

10/10 Excellent

OiChun, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are good. The room with open air bath was excellent. The food was good. We do not have anything that is not satisfy. We will go back!
Stayed 1 night in Nov 2018

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was attentive and friendly. The garden was beautiful. Towel service at spa area really was nice. Dinner and breakfast were both enjoyable.
Stayed 1 night in Oct 2018

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and Peaceful hotel
Very nice hotel and we felt the staff went out of their way to make us comfortable.
Stayed 2 nights in Jun 2018