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The Ritz-Carlton, Nikko

5.0 star property

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Photo gallery for The Ritz-Carlton, Nikko

2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Premium bedding, minibar, in-room safe, laptop workspace
Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Premium bedding, minibar, in-room safe, laptop workspace
Exterior
Hot springs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
2482 CHUGUSHI, Nikko, 09, 321-1661
  • Lake Chūzenji
    ‪7 min walk‬
  • Kegon Falls
    ‪8 min walk‬
  • Toshogu Shrine
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (View)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking (View)

  • 614 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Room, 1 King Bed, Non Smoking, Balcony (View) | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 614 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking (View)

  • 614 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (View)

Suite, 1 King Bed, Non Smoking, Balcony (View) | Premium bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Balcony (View)

  • 1238 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (View)

Room, 2 Double Beds, Non Smoking, Balcony (View) | Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking, Balcony (View)

  • 614 sq ft
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Lake View (Balcony)

Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Living room | 55-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Lake View (Balcony)

  • 2989 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden View

  • 614 sq ft
  • Sleeps 2
  • 2 Double Beds

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Property amenity

Fairfield by Marriott Tochigi Nikko

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  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, (205)
The price is $167
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$203 total
includes taxes & fees
Apr 5 - Apr 6
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About this property

The Ritz-Carlton, Nikko

5-star Nikko hotel walkable to Kegon Falls
2 restaurants, a full-service spa, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Nikko offers 94 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. 55-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Hot springs and a health club are featured at the hotel. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are indoor hot springs and outdoor hot springs open between 5:30 AM and 11:00 PM. The temperature in the hot springs is set to 173°F.

In addition to a full-service spa, The Ritz-Carlton, Nikko features hot springs and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a hot tub, a sauna, and spa services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Ritz-Carlton, Nikko is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Japanese Restaurant - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Lakehouse - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Bar - Overlooking the garden, this bar serves light fare only. Open daily.
The Lobby Lounge - Overlooking the garden, this coffee shop serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Estonian, French, Japanese, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered valet parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: JPY 6,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakehouse
  • The Bar
  • The Japanese Restaurant
  • The Lobby Lounge

Things to do

  • 2 indoor/outdoor hot springs
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Mountain biking
  • Sauna

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 indoor/outdoor hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 5:30 AM - 11:00 PM
  • Hot springs water temperature - 173 ºF
  • Hot stone massages
  • Hot tub
  • Indoor hot spring
  • Outdoor hot spring
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Hot tub fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 6500 per person
  • Uncovered valet parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Hot springs access available from 5:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 16 years old are not allowed in the fitness facility, and guests under 11 years old are only allowed in the hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

The Ritz-Carlton, Nikko Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 64 reviews
Rating 8 - Good. 11 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TRudi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and enjoy it
Stayed 2 nights in Aug 2024

10/10 Excellent

Pierre, Bryn Mawr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

LIZA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Nikko
The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Breakfast on our balcony
Stayed 2 nights in Sep 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s almost flawless if they’d improve few things
Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
view from my room
bathroom
afternoon tea
view from my room in the morning
Stayed 2 nights in May 2023

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kazuki

Stayed 1 night in Nov 2024

10/10 Excellent

ADRIANA

Stayed 2 nights in Nov 2024

10/10 Excellent

kaori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

??

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。
Stayed 2 nights in Nov 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方のサービスが素晴らしかったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Kun Yen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Muneki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すばらしいホテルではあるが、料金との相対評価はどうかと感じる。ホテル内は基本高額であるが、中禅寺散歩はとてもサービスだけでなくゆっくり散歩して中禅寺の説明などとても良かった。
Stayed 1 night in Aug 2024

10/10 Excellent

HSIANG SZU

Stayed 1 night in Jun 2024

10/10 Excellent

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Satoh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
何もかもエクセレント
最上級のホテルに温泉が併設されている上に、お部屋のお風呂もとても素敵で驚きました。鉄板焼きのお食事も栃木産の農産物、畜産物が使われていて至極の美味しさでした。 部屋の設えホテル内の設えスパの設えどこもおしゃれで日光彫りや鹿沼の木工技術を使ったインテリアは工芸品の中にいるような、とても贅沢な時間でした。温泉も部屋付きのお風呂も何度も入浴し、最高のホテルステイを満喫できました。
Stayed 1 night in Dec 2023

10/10 Excellent

chunyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주젠지호수의 최고호텔
닛코 주젠지코 바로 앞에 있는 호텔 이쪽에서는 가장 좋은 호텔입니다 방도 쾌적하고 테라스도 있어서 밖에서도 즐길수 있어요 온천도 좋았고 노천온천의 수질도 훌륭했어요 조식도 괜찮았고 저녁 스시 오마카세도 맛있었어요 2일 연속으로 갔습니다 룸 청결도 만족했지만 다만 욕조 청소가 부실했어요 물때가 있어 좀 찝찝했어요 그래도 주젠지호의 호텔중 단연 일등입니다
Stayed 2 nights in Dec 2023

10/10 Excellent

KONOSUKE

Stayed 1 night in Nov 2023

10/10 Excellent

??

Stayed 1 night in Oct 2023