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The Ritz-Carlton, Nikko

Property class: 5 and above

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Photo gallery for The Ritz-Carlton, Nikko

A minimalist room with tatami flooring, a low table with a cup, and a view of mountains and water.
A modern bathroom with a large window offering a scenic view of a lake and mountains.
A modern living room with a sofa, coffee table, and seating area, featuring a large TV and a fireplace.
A bedroom with a large bed, a small table, and a view of mountains and water.
A modern indoor pool with large windows and a view of a natural landscape.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $1,362
Nov 11 - Nov 12

Explore the area

View in a map
2482 CHUGUSHI, Nikko, 09, 321-1661
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Lake Chūzenji
    ‪3 min walk‬
  • Place, Kegon Falls
    ‪9 min walk‬

Room options

View all photos for Room, 2 Double Beds (View)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 2 Double Beds (View)

  • Mountain view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (View)

A modern hotel room with a large bed, a bedside table with a lamp, a TV, and a view of the outdoors.

Room, 1 King Bed (View)

  • Mountain view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (View)

A modern hotel room with a large bed, a TV mounted on the wall, a dining area with a table and chairs, and a view of greenery through the windows.

Room, 1 King Bed, Balcony (View)

9.6 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony (View)

A hotel room with two beds, a TV, a dining table with chairs, and a view of mountains through large windows.

Room, 2 Double Beds, Balcony (View)

  • Lake view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony (View)

A modern bedroom with a large bed, bedside tables, a bench, a view of a body of water through large windows, and a wooden ceiling.

Suite, 1 King Bed, Balcony (View)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1245 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a bedside table with a lamp, a TV, and a view of the outdoors.

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 2 Double Beds, Garden View

  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Lake View (Balcony)

A spacious living area with a large sofa, a coffee table, and a view of mountains through large windows.

Suite, 1 King Bed, Balcony, Lake View (Balcony)

  • Lake view
  • 2989 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Nikko

5-star Nikko hotel walkable to Kegon Falls
2 restaurants, a full-service spa, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Nikko offers 94 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Hot springs and a health club are featured at the hotel. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are indoor hot springs and outdoor hot springs open between 5:30 AM and 11:00 PM. The temperature in the hot springs is set to 173°F.

In addition to a full-service spa, The Ritz-Carlton, Nikko features hot springs and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a hot tub, a sauna, and spa services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Ritz-Carlton, Nikko is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Japanese Restaurant - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Lakehouse - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Bar - Overlooking the garden, this bar serves light fare only. Open daily.
The Lobby Lounge - Overlooking the garden, this coffee shop serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered valet parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: JPY 6,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakehouse
  • The Bar
  • The Japanese Restaurant
  • The Lobby Lounge

Things to do

  • 2 indoor/outdoor hot springs
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Mountain biking
  • Sauna

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 indoor/outdoor hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 5:30 AM - 11:00 PM
  • Hot springs water temperature - 173 ºF
  • Hot stone massages
  • Hot tub
  • Indoor hot spring
  • Outdoor hot spring
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 5 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 12650 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 6500 per person
  • Uncovered valet parking fee: JPY 3000 per night (in/out privileges)
  • Rollaway bed fee: JPY 12650 per night
  • Hot tub fee: JPY 150 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 5:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 16 years old are not allowed in the fitness facility, and guests under 11 years old are only allowed in the hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

The Ritz-Carlton, Nikko Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 95 reviews
Rating 8 - Good. 15 out of 95 reviews
Rating 6 - Okay. 4 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to lake, waterfall, and national park. Relaxing and serene atmosphere.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and enjoy it
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Nikko

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Breakfast on our balcony
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Tourist IG trap. Feels nothing like Japanese. Very much an American ran hotel that pretends to be Japanese. Food both breakfast and dinner very westernized Japanese food and don’t taste good. Everything is designed to look good for a camera but no substance. My shoes were very dirty from a hike. Staff informed us they shoe cleaning service for free. Turns out just tapping the shoe. I went to front desk and ask if I can pay for a proper shoe clean. Staff was confident they have this service but this isn’t his “department” and informed me they will have the “proper team” contact me to arrange, never heard back! Horrible service. Incredible over priced for what they provide. I moved from a Japanese brand ryokan and this hotel can’t remotely compare in service and room, and they are also much more competitively price. This place is just a IG trap!!! The hype is a fraud.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
Only the price of the stay makes it a 5 star hotel! Fabulous grounds and rooms over Chuzenji lake but the service was dismal. Rooms not ready at check-in but what’s worse is that one of the rooms given had marks of someone having sat on the bed as we walked in. Allocates time slots for breakfast with a few seats at the grilled counter of the teppanyaki restaurant with additional fragrance of the grilled fish from the night before and facing a wall with that. Sharp fish bones found in 2 of the savoury cakes during our afternoon tea. Stupid seating arrangements at the Lake House restaurants with a very uncomfortable sofa and no stock on the only Italian wine we ordered. We have been clients of RC Tokyo for 17 years with no problem at all but the RC Nikko is a disgrace to the Japanese welcoming tradition. It comes down to the hotel management and this GM should be fired! There is a management problem at every level and it generally comes down from the top! Stay away!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s almost flawless if they’d improve few things

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
view from my room
bathroom
afternoon tea
view from my room in the morning
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆様も親切で快適に過ごせました。
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的住宿體驗，空間漂亮，動線規劃順暢，燈光設計理想，值得重複住宿。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito !!! Quarto limpo, equipe incrível….
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
スタッフの対応、サービス、お部屋も素敵で快適に過ごせました。シーツの素材がとてもよく、とても気持ちよかったです。ディナーのコースでのお食事が少しだけ量が少なく感じたのとお料理の間が空きすぎると感じました。でも素材のよさも味付けも美味しく朝食は充実しすぎるくらいでした。素晴らしい2日間をありがとうございました。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
全館專人接待與介紹 對於較晚入住旅客很貼心服務
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
素晴らしいサービスでした。今回は記念日で背伸びしましたが、また行きたいと思える素敵な場所でした。スタッフの皆さんありがとうございました。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

良かった。
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて、とても素晴らしい旅になりました。 部屋の完璧な清潔感、温泉、食事等々。 素敵な経験をささて頂きありがとうございました！
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
世界中のリッツに宿泊させて頂いておりますが、日光のリッツホテルは流石！おもてなし日本！世界のリッツを超えた素晴らいおもてなし、グローバルで、食事も素晴らしかったです。静寂で景色もおごそかで、 素晴らしい贅沢な時間、空間を独り占め出来る 心地の良いホテルでした。 スタッフの皆様も、お客様に心で寄り添って下さり感謝です。
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洋食が美味しくなかった。 朝食は美味しかった。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅くても夕方6時くらいまでにホテルに到着した方が良いです。ホテルの周りでなかなか食事が出来ません。鳥居近くのペンションメロディーと言う名前だったと思いますがステーキ丼2200円などその他２人で5000円で満足な食事できました。19時には閉まります。ペンションの駐車場の横に酒屋さんあり、買い出しできました。リッツ・カールトンの中は別世界ですが周りにコンビニはないのでご注意下さい。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
木造のは部屋が和を感じさせてくれてとてもよかった。温泉もついてるのはポイント高いです。海外の方が多くて食事は静かに食べたかったなと思いました。色々と要望に応えてくださりさすがラグジュアリーホテルだなと感じました。また行きたいです。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente excepto por servicio transporte

Uno de los mejores hoteles que hemos ido. No hay mucho que hacer donde se encuentra y ayudaría que tuvieran un servicio para recoger en la estación de tren.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方のサービスが素晴らしかったです。
Stayed 1 night in Nov 2024