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Chalet Ivy Hirafu

3.5 star property

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Photo gallery for Chalet Ivy Hirafu

1 bedroom, premium bedding, down comforters, in-room safe
Interior
Restaurant
Exterior
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080
  • Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Niseko Hanazono Resort
  • Niseko Annupuri International Ski Area

Room options

View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Flat-screen TV, DVD player

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

  • 764 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room - Mt. Yotei View

Superior Room - Mt. Yotei View | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Room - Mt. Yotei View

  • 322 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite - Hirafu View

1 bedroom, premium bedding, down comforters, in-room safe

Grand Deluxe Suite - Hirafu View

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Hirafu View

Flat-screen TV, DVD player

Deluxe Onsen Suite - Hirafu View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Courtyard

Fridge, coffee/tea maker

Deluxe Onsen Suite - Courtyard

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Courtyard

Fridge, coffee/tea maker

Deluxe Onsen Suite - Courtyard

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom Suite - Mt. Yotei View

Flat-screen TV, DVD player

One Bedroom Suite - Mt. Yotei View

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room - Village View

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room - Village View

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Penthouse, 4 Bedrooms

Flat-screen TV, DVD player

Panoramic Penthouse, 4 Bedrooms

  • 2400 sq ft
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 2 Twin Futons

View all photos for Superior Room - Mt. Yotei View

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room - Mt. Yotei View

10.0 out of 10
Exceptional
(5 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room - Hirafu View

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room - Hirafu View

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room - Courtyard

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room - Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double

  • Sleeps 4

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Double

  • Sleeps 3

Other

  • Sleeps 5

Twin

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Double

  • Sleeps 4

Double

  • Sleeps 3

Double

  • Sleeps 3

View all photos for Grand Deluxe Suite With Hirafu Mountain View

1 bedroom, premium bedding, down comforters, in-room safe

Grand Deluxe Suite With Hirafu Mountain View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room With Courtyard View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room With Village View

Shower, free toiletries, hair dryer, slippers

Deluxe Room With Village View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room With Mt. Yotei View

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room With Mt. Yotei View

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite With Mt. Yotei View

1 bedroom, premium bedding, down comforters, in-room safe

One Bedroom Suite With Mt. Yotei View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Onsen Suite With Courtyard View

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Onsen Suite With Courtyard View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Onsen Suite With Mt. Yotei View

1 bedroom, premium bedding, down comforters, in-room safe

Grand Deluxe Onsen Suite With Mt. Yotei View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Twin Room With Hirafu Mountain View

Shower, free toiletries, hair dryer, slippers

Superior Twin Room With Hirafu Mountain View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Onsen Double Suite With Hirafu Mountain View

Living area | Flat-screen TV, DVD player

Deluxe Onsen Double Suite With Hirafu Mountain View

  • Sleeps 3
  • 1 King Bed

Deluxe Suite Twin With Courtyard View

  • Sleeps 3
  • 2 Twin Beds

[Main Building] Penthouse With Panoramic Mt. Yotei View

  • Sleeps 8
  • 1 King Bed, 2 Twin Futons and 2 Twin Beds

About this property

Chalet Ivy Hirafu

3.5-star Kutchan hotel steps from Niseko Mountain Resort Grand Hirafu
Jump on the free ski shuttle for a day on the slopes before returning to Chalet Ivy Hirafu for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Chalet Ivy Hirafu offers 78 accommodations with DVD players and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This ski hotel also offers a 24-hour fitness center and ski passes. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chalet Ivy Hirafu has designated areas for smoking.

A complimentary English breakfast is served each morning between 7 AM and 10 AM.
Chalet Ivy Hirafu has a restaurant on site.
HirafuZaka - This restaurant serves breakfast, lunch, and dinner. Open daily.
Apres Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Apres Lounge
  • HirafuZaka

Things to do

  • 24-hour gym
  • Hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 9950.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Chalet Ivy Hirafu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 274 out of 346 reviews
Rating 8 - Good. 64 out of 346 reviews
Rating 6 - Okay. 4 out of 346 reviews
Rating 4 - Poor. 3 out of 346 reviews
Rating 2 - Terrible. 1 out of 346 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Stayed 4 nights in Mar 2025

10/10 Excellent

Tobias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mid price hotel for boarding at niseko, property was lovely. Beds were amazing, but after 26 hours of travelling, any bed would be!
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Stayed 3 nights in Mar 2025

10/10 Excellent

Stewart Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Mar 2025

10/10 Excellent

Pilar

Stayed 4 nights in Feb 2025

10/10 Excellent

Travis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Niseko

This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.
Stayed 5 nights in Feb 2025

10/10 Excellent

Howard

Stayed 5 nights in Feb 2025

10/10 Excellent

Seongyeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was perfect for our ski trip

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert Kai Fu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Chalet Ivy
Stayed 6 nights in Feb 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Staff was incredible
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Stayed 6 nights in Feb 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Yuntao

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location, spacious and modern room, friendly service, onsite onsen.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend
Stayed 7 nights in Feb 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a very clean and lovely hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for ski trip

Amazing stay. Great location, onsite onsen was nice to have. Ski locker facility was perfect. Morning buffet was always good.
Stayed 6 nights in Jan 2025

10/10 Excellent

Paruensul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the mountain, they also will schedule shuttle service to local transportation services. Super helpful getting around.
Stayed 5 nights in Jan 2025