Toya Gokirakutei offers 22 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open 24 hours. There are hot springs open between 2:00 PM and midnight.
Toya Gokirakutei features hot springs. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Complimentary self parking is available on site.
Toya Gokirakutei has designated areas for smoking.
Languages
English, Japanese
Property amenities
Parking and transportation
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle at scheduled times, on request
Free self parking on site
Onsite parking includes off-street options
Things to do
Hot spring
Guest services
Housekeeping (daily)
Spa
24-hour public bath
Hot spring
Hot springs open from 2:00 PM - midnight
Hot springs water temperature - 108 ºF
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Electric kettle
Free bottled water
More
Fusuma (room partition)
Iron/ironing board on request
Phone
Safe
Tatami (woven mat) flooring
Tokonoma (alcove)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 20
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
For more details, please contact the property using the information on the booking confirmation
This property offers train station pickup service from Sapporo only.
The entrance to the property closes between midnight and 6 AM. Guests are not permitted to enter or leave the property during this time.
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: JPY 1000 per person (one-way)
Airport shuttle fee per child: JPY 1000 (one-way), (up to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Toya Gokirakutei Inn
Gokirakutei Inn
Gokirakutei
Toya Gokirakutei Ryokan
Toya Gokirakutei Toyako
Toya Gokirakutei Ryokan Toyako
Toya Gokirakutei Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 26 out of 101 reviews" "
10 - Excellent
26
Rating 8 - Good. 36 out of 101 reviews" "
8 - Good
36
Rating 6 - Okay. 32 out of 101 reviews" "
6 - Okay
32
Rating 4 - Poor. 5 out of 101 reviews" "
4 - Poor
5
Rating 2 - Terrible. 2 out of 101 reviews" "
2 - Terrible
2
7.4/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Oct 6, 2019
Liked: Staff & service
Hotel is rather old and not well maintained. Water flask is dirty and had black particles. Hotel is backward and there is no wifi. But it gives an interesting experience of traditional Japanese living. Dinner provided is quite good but breakfast is simple.
Verified traveler
Stayed 2 nights in Oct 2019
6/10 Okay
Omnibus, Bangkok
Traveled with group
Jul 23, 2019
a lot of dust in the room but the staff and the food is ok
Hotel staff were friendly but sometimes not readily available. Comforter had a few stains on them but the beds were mostly comfortable. Place felt slightly run down, but hotel had a very good location. Overall adequate for a one-night stay.
Daryl
Stayed 1 night in Jun 2019
8/10 Good
Verified traveler
Traveled with family and small children
May 26, 2019
Liked: Cleanliness, staff & service, amenities
We really enjoyed staying here, although the property is old but room is big and the staff I dealt with was excellent and have a good understanding of English and we can communicate well. Also we were impressed by the dinner provided, it was decent homecooked styled dinner box. It's located close to the river and we can use opposite hotel's onsen which over looks the river.
The hotel is clean but quite rundown. Old building. But consider value for money with breakfast and dinner inclusive. Breakfast choice was poor but dinner serving was good. I won't book the same hotel if I were to return to Lake Toya... sorry
The reception staff can't speak English but made the best effort to help us understand during check-in. We were lucky to have a Chinese speaking service staff during dinner.
Good Location and value for money. Japanese Buffet breakfast and Japanese dinner were great and delicious.
khoo
Stayed 1 night in Oct 2018
10/10 Excellent
Verified traveler
Oct 27, 2018
Verified traveler
Stayed 1 night in Oct 2018
6/10 Okay
Annita
Jul 28, 2018
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A rather old building but including breakfast and dinner.No air condition, it’s little bit hot.
Annita
Stayed 1 night in Jul 2018
8/10 Good
WoanShi, Malaysia
Jul 24, 2018
Liked: Cleanliness, staff & service
Front desk speak good english and very helpful. Some comment said main entrance locked after 12am, we didn't face this problem. Staff help to make up the futon bed during dinner time, it was comfortable to sleep on. Dinner were great too but breakfast was poor, very less choice and food looks faded. Guest in Toya Gokirakutei are allowed to use onsen bath in Kohanten that located just few steps from the hotel. No towel provided in onsen bath, we have to bring from our hotel room but Yukata is available at the front desk. There are plenty of parking lot next to the hotel, sharing with Kohanten. In overall everything is good, but if you have higher budget, i would suggest Kohanten.
good and clean room, excellent service, gd bento box for dinner, can use onsen at sister hotel.
Convenient location,5 min from the lake , can see sunrise, sunset and fireworks.
Good value for money, free parking.
Lake Toya was a dream and this hotel was a great option for a quiet place while still getting to use the amenities (especially that 24 hour spa) at the neighbor hotel. The front desk/manager was super patient with us despite our language barrier. Thank you so much for such a wonderful stay!! Next time I would stay for a lot longer!
Lisa
Stayed 1 night in Jul 2017
8/10 Good
Phoebe, Malaysia
Aug 15, 2017
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Strategic Location
Advantage : The hotel is located near to attraction in Lake Toya (eg, lake toya, foot hot spring) with walking distance.. There is fireworks during summer. Friendly hotel staff. Spacious area in the room.
Disadvantage : Only face towel is provided in the hotel. There is no wifi available in the hotel rooms or lobby and also no air conditioning available during summer.
Phoebe
Stayed 1 night in Aug 2017
8/10 Good
Verified traveler
Aug 6, 2017
Liked: Cleanliness, staff & service
Spacious Japanese-style room (with futon, tatami mat, paper windows); No air conditioner (Warm); No WIFI; Free onsen at neighbouring hotel for Gokirakutei guests; Free but limited spaces overnight outdoor car parking (Aug 2017)