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Yu Kiroro

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Yu Kiroro

Indoor spa tub
Exterior
Panorama Penthouse with Onsen, 4 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi
Studio, 1 Bedroom | Living area | Flat-screen TV
Skiing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking included
  • Kitchen

Explore the area

Map
Tokiwa 128-9, Yoichi, Akaigawa, Hokkaido, 046-0571
  • Kiroro Resort
    10 min walk
  • Tonden Farm
    7 min drive
  • Kokusai Ski Resort
    38 min drive
  • Sapporo (OKD-Okadama)
    68 min drive

Room options

View all photos for Superior Room, 2 Bedrooms

Superior Room, 2 Bedrooms | View from room

Superior Room, 2 Bedrooms

  • 1023 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Bedrooms

  • 1001 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Studio, 1 Bedroom

Studio, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 Bedroom

  • 506 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 667 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 904 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Basic Twin Room, 1 Bedroom, Non Smoking

  • 570 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Penthouse, 4 Bedrooms, Terrace, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Signature Penthouse, 4 Bedrooms, Terrace, Mountain View

  • 2874 sq ft
  • Mountain view
  • Sleeps 8
  • 4 King Beds

View all photos for Superior Room, 3 Bedrooms

Superior Room, 3 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 3 Bedrooms

  • 1507 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 3 Bedrooms

  • 1507 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi

Suite, 3 Bedrooms

  • 1313 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Two Bedroom Suite

In-room safe, desk, iron/ironing board, free WiFi

Two Bedroom Suite

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for One Bedroom Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Suite

  • Sleeps 3
  • 1 King Bed

Bedroom Studio

  • Sleeps 2
  • 2 Twin Beds

2 Bedroom Japanese Family Room

  • Sleeps 6
  • 2 Twin Futons and 1 Queen Bed

3 Bedroom Deluxe Apartment

  • Sleeps 7
  • 6 Twin Beds

View all photos for Two Bedroom Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Two Bedroom Superior Apartment

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Deluxe Apartment

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Deluxe Apartment

  • Sleeps 5
  • 4 Twin Beds

View all photos for 3 Bedroom Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

3 Bedroom Superior Apartment

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

4 Bedroom Penthouse

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 3 Bedroom Suite Apartment

In-room safe, desk, iron/ironing board, free WiFi

3 Bedroom Suite Apartment

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Basic Twin Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Yu Kiroro

4-star Akaigawa hotel walkable to Kiroro Resort
Ski into Yu Kiroro, where you can relax in a steam room, enjoy a drink at the bar/lounge, or have a meal at the restaurant. Housekeeping is available once per stay.
Yu Kiroro offers 109 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Akaigawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.
After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a steam room. Yu Kiroro helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Yu Kiroro is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Yu Kiroro has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Hot spring
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between October 16 and November 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 5000.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JPY 3900 for adults and JPY 2800 for children
  • Crib (infant bed) fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Yu Kiroro Hotel
Yu Kiroro Akaigawa
Yu Kiroro Hotel Akaigawa

Yu Kiroro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ka Kee Bernard

Stayed 2 nights in Mar 2024

10/10 Excellent

???

Stayed 1 night in Jun 2024

10/10 Excellent

Ching Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is very good and clean. Room is quite big enough with open kitchen and full facilities for cooking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Suminori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Suejin

Stayed 4 nights in Feb 2024

8/10 Good

Kaewkarn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Kwok leung Yu

Stayed 4 nights in Dec 2023

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

JURI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
9月に利用しました。 初めての北海道でしたが、このホテルに泊まれて良かったです。 朝里ICからぐねぐねした山道を登ったり下ったりしなければいけませんし、帰りが夜遅く(と言っても20時頃)になると霧が発生して運転がとても怖かったです。 だけど、たどり着けば都。 とても快適な空間です。ロビーは緑が見え、解放感があり、素敵な暖炉があります。 部屋も広くキッチン・洗濯機があるので別荘に来た感覚でリラックスできます。 ２ベッドルームにしたので、シャワーもトイレも２つあるのがよかったです。 寝る時はパジャマではなく、浴衣でした。寒かったので持ってきた洋服を着て寝ました。 イベントも豊富で夜はBBQを予約しました。あいにくの雨で室内になってしまいましたが、北海道で採れた食材をいただけたのは良かったです。自ら焼くのではなく、焼いたものを持ってきてくださるので洋服に匂いがつかないのもよかったです。 モーニングウォークを宿泊前に予約していたのですが、チェックインの際に、担当者が海外に行ってしまったので出来ないと言われました。ホテル内で話が伝わってなかったようです。ホテル周辺の探索ができると楽しみにショックでした。自分たちで行くには熊が出る恐れもあるので危険だと言われ、諦めました。 2泊したのでプライベート温泉が無料で楽しめたのはよかったです。すごくおしゃれで周りの目を気にすることなくゆっくりした時間を過ごせました。 朝食も豊富で、どれにするか迷うほど。どれも量が多く食べきれない人ももしかしたらいるかもしれません。私は朝から黒毛和牛ステーキをいただきました(笑)2日目はカレーにしました。カレーがあるのはインド人シェフだからだそうです。おいしかったです。 スタッフとサービスの★を３つにしたのは、当たり前にできるであろう「挨拶」がなかったのと、「おもてなし」という感じではなく、ただ「サービス(宿・食事)を提供している」という感じがしたからです。 冬季は連泊の宿泊客が多い宿で、私たちは2泊しかしていないからなのかもしれませんが、人の温かみを感じることができませんでした。 過度なサービスをしてほしいわけではありません。挨拶は最低限した方がいいのではないかなと思います。2日目もフロントにいたスタッフ(40代くらいの女性)の方はこちらを見ることもなく挨拶していただける気配がなかったのでこちらから「おはようございます」と声をかけました。 外資系のホテルですが、もう少し「おもてなし」の心が見えたらさらに良いホテルになるなぁと思いました。 とても素敵な空間です。非日常を味わえるのでとてもリラックスできると思います。また利用させていただきます。 お世話になりました。ありがとうございました。
Stayed 2 nights in Sep 2023

8/10 Good

Wai Ho

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good: great living and dining room! great for friends / big family great view, relax environment breakfast fine, with options to choose different meals Bad: housekeeping at evening time, we found it very embarass to let workers in when we finish whole day ski outside public onsen changing room with large piece of transparent glass able to see through hotel main entrance, the blinds are there but you cannot figure how it could work no dining option, there is only 1 restaurant and price not cheap, fair food quality vending machine offers limited variety of drinks / food. No beers / alcoholic drinks
Stayed 5 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
長期滞在型コンドミニアム
コンドミニアム形式なので大型冷蔵庫や洗濯機まで有り、長期滞在でスキーを楽しむには最適です。ただし近くにコンビニやスーパーマーケットはないので、小樽や余市で車で行って買いこむ必要があります。部屋は広く欧米人仕様なのでベッドも広く快適です。温泉はやや狭いので我々は室内のバスタブを使用しました。お湯もふんだんに出て問題ありません。レストランは、値段は高いですが味は結構良いです。日本人には朝夕共にボリュームもたっぷりでした。
Stayed 2 nights in Feb 2023

8/10 Good

Genichi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Tomohiro

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
GWにたまたま、外からキッズスペースに気づいた息子に行きたいとせがまれ、飛び込みで宿泊しました。 たまたま日本人スタッフがおり、対応してもらう事ができ、無事宿泊できました。 施設は温泉もあり、部屋は靴を脱いで入れて、きれいで、くつろげます。 レストランはクローズで隣のトリビュートでの朝食対応でした。 トリビュートとは連携を取れるようです。 たまたま日本人スタッフが居たので、滞在自体は問題ありませんでしたが、居なかった場合は宿泊も難しかったと思います。 金額と時期を選ぶと思うが、個人的には大満足の宿泊となりました。 キロロリゾートでステイするなら、YU KIROROにまた泊まりたいですが、価格とのバランスにもよると思います。 キッズスペースは清潔で幼児が遊ぶには最高でしたし、お風呂もそこまで広くはないけど、露天風呂もあり、良かったです。
Stayed 1 night in Apr 2021

8/10 Good

kanoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Nanmo, 東京

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設とコンセプトは、5 Starのコンドミニアムです。 キロロ内の施設間の移動はホテル車で送迎、スキーバレーではスキー板とブーツを預かってくれます。 スタッフは日本人が2,3人しかいませんが、海外のリゾート気分を味わえて楽しいです。 フロント、ベル、スキーバレー、レストランゆかしの外国人スタッフはフレンドリーで心地よいサービスでした。 唯一残念なのが、レストランの日本人の方がサービスに慣れてないのか、オーダーミスが目立ちました。グラスワインの赤と白を間違えたり、頼んだメニューが来なかったり、覚えられないならメモを取るべきです。 あと椅子を引いたり、飲み物のお代わりを訪ねたりする等、ちょっとした工夫でゲストは心地よくなると思います。 今後のサービスの向上に期待しております。 施設は素晴らしいので総合的に大満足です。また来年も来たいと思います。
Stayed 1 night in Jan 2020

6/10 Okay

Nobuhito

Traveled with family
Stayed 3 nights in Dec 2019

10/10 Excellent

Kwong Fung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オープンしたばかりなので、色々トラブルがあったのですが、スタッフの皆さんの一生懸命さがトラブルを帳消しにしてくれました。また滞在したいコンドミニアムです。
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスがゴミすぎてそれ以外のコメントがない。それなりの予算が有ればここに泊まらないほうがお勧めです。
Stayed 3 nights in Dec 2019