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Yu Kiroro

4.0 star property

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Photo gallery for Yu Kiroro

Superior Room, 3 Bedrooms | In-room safe, desk, iron/ironing board, cribs/infant beds
Reception
Lobby lounge
Exterior
In-room safe, desk, iron/ironing board, cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Kitchen
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Tokiwa 128-9, Yoichi, Akaigawa, Hokkaido, 046-0571
  • Kiroro Resort
    ‪10 min walk‬
  • Asarigawa Hot Spring
    ‪25 min drive‬
  • Kokusai Ski Resort
    ‪38 min drive‬
  • Sapporo (OKD-Okadama)
    ‪68 min drive‬

Room options

View all photos for Superior Room, 2 Bedrooms

Superior Room, 2 Bedrooms | View from room

Superior Room, 2 Bedrooms

  • Mountain view
  • 1023 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Room, 2 Bedrooms

  • Mountain view
  • 1001 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Room, 1 Bedroom

In-room safe, desk, iron/ironing board, cribs/infant beds

Premium Room, 1 Bedroom

  • Mountain view
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Bedroom

Studio, 1 Bedroom | In-room safe, desk, iron/ironing board, cribs/infant beds

Studio, 1 Bedroom

  • Mountain view
  • 506 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 Bedroom

  • Mountain view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 2 Bedrooms

  • Mountain view
  • 904 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Basic Twin Room, 1 Bedroom, Non Smoking

  • Mountain view
  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Bedrooms, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Premium Room, 2 Bedrooms, Non Smoking

  • Mountain view
  • 1044 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Family Apartment, Non smoking

View from room

2 Bedroom Family Apartment, Non smoking

  • Mountain view
  • 1367 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Futons

View all photos for Superior Room, 3 Bedrooms

Superior Room, 3 Bedrooms | In-room safe, desk, iron/ironing board, cribs/infant beds

Superior Room, 3 Bedrooms

  • Mountain view
  • 1507 sq ft
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Room, 3 Bedrooms

  • Mountain view
  • 1507 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 3 Bedrooms

  • Mountain view
  • 1313 sq ft
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

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About this property

Yu Kiroro

4-star Akaigawa hotel walkable to Kiroro Resort
Ski into Yu Kiroro, where you can relax in a steam room, enjoy a drink at the bar/lounge, or have a meal at the restaurant. Housekeeping is available once per stay.
Yu Kiroro offers 109 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Akaigawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.
After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a steam room. Yu Kiroro helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Yu Kiroro is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Yu Kiroro has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Hot spring
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Crib (surcharge)
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between October 16 and November 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 5000 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JPY 3900 for adults and JPY 2800 for children
  • Futon bed fee: JPY 8000 per night
  • Crib (infant bed) fee: JPY 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Yu Kiroro Hotel
Yu Kiroro Akaigawa
Yu Kiroro Hotel Akaigawa

Yu Kiroro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 31 reviews
Rating 8 - Good. 12 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Jack

Stayed 3 nights in Feb 2025

10/10 Excellent

Ho Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom apartment is very spacious, well equipped and clean. Also love the public onsen and easy access to the ski trails. The only thing to complain is the limited selection of food and grocery supplies near the hotel (no convenience stores and lack of dinner choices except hotel restaurant which is just average or 30 minutes drive to Otaru city). But overall still a good bargain at low season. Not sure about prices in high ski season though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mun Hao

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service! Very great job to Rei for excellent support, patience, informative and went above and beyond on helping me to solve my transportation issue to other areas!!
Stayed 4 nights in Dec 2024

8/10 Good

Ka Kee Bernard

Stayed 2 nights in Mar 2024

8/10 Good

Ananta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient accommodation, clean, comfortable sleep. Almost complete equipment. Only missing a dishwasher. It would be great it have.
Stayed 6 nights in Apr 2025

8/10 Good

タカヒロ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が良い。施設が綺麗。
Stayed 2 nights in Mar 2025

8/10 Good

yingzi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

yukihiko

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

スキー後（チェックアウト後）

スキー後にチェックアウトしてても入浴できるようにしてほしい。多少の費用が掛かってもいいです。
Stayed 1 night in Jan 2025

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Re-visit

Came back again for the cosy stay and excellent service.
Stayed 1 night in Dec 2024

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Re-visit

Came back again for a luxury stay, nice and clean rooms as usual, with excellent service.
Stayed 1 night in Dec 2024

10/10 Excellent

WONG DARYL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

???

Stayed 1 night in Jun 2024

10/10 Excellent

Ching Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is very good and clean. Room is quite big enough with open kitchen and full facilities for cooking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Suminori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Suejin

Stayed 4 nights in Feb 2024

8/10 Good

Kaewkarn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Kwok leung Yu

Stayed 4 nights in Dec 2023

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

JURI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
9月に利用しました。 初めての北海道でしたが、このホテルに泊まれて良かったです。 朝里ICからぐねぐねした山道を登ったり下ったりしなければいけませんし、帰りが夜遅く(と言っても20時頃)になると霧が発生して運転がとても怖かったです。 だけど、たどり着けば都。 とても快適な空間です。ロビーは緑が見え、解放感があり、素敵な暖炉があります。 部屋も広くキッチン・洗濯機があるので別荘に来た感覚でリラックスできます。 ２ベッドルームにしたので、シャワーもトイレも２つあるのがよかったです。 寝る時はパジャマではなく、浴衣でした。寒かったので持ってきた洋服を着て寝ました。 イベントも豊富で夜はBBQを予約しました。あいにくの雨で室内になってしまいましたが、北海道で採れた食材をいただけたのは良かったです。自ら焼くのではなく、焼いたものを持ってきてくださるので洋服に匂いがつかないのもよかったです。 モーニングウォークを宿泊前に予約していたのですが、チェックインの際に、担当者が海外に行ってしまったので出来ないと言われました。ホテル内で話が伝わってなかったようです。ホテル周辺の探索ができると楽しみにショックでした。自分たちで行くには熊が出る恐れもあるので危険だと言われ、諦めました。 2泊したのでプライベート温泉が無料で楽しめたのはよかったです。すごくおしゃれで周りの目を気にすることなくゆっくりした時間を過ごせました。 朝食も豊富で、どれにするか迷うほど。どれも量が多く食べきれない人ももしかしたらいるかもしれません。私は朝から黒毛和牛ステーキをいただきました(笑)2日目はカレーにしました。カレーがあるのはインド人シェフだからだそうです。おいしかったです。 スタッフとサービスの★を３つにしたのは、当たり前にできるであろう「挨拶」がなかったのと、「おもてなし」という感じではなく、ただ「サービス(宿・食事)を提供している」という感じがしたからです。 冬季は連泊の宿泊客が多い宿で、私たちは2泊しかしていないからなのかもしれませんが、人の温かみを感じることができませんでした。 過度なサービスをしてほしいわけではありません。挨拶は最低限した方がいいのではないかなと思います。2日目もフロントにいたスタッフ(40代くらいの女性)の方はこちらを見ることもなく挨拶していただける気配がなかったのでこちらから「おはようございます」と声をかけました。 外資系のホテルですが、もう少し「おもてなし」の心が見えたらさらに良いホテルになるなぁと思いました。 とても素敵な空間です。非日常を味わえるのでとてもリラックスできると思います。また利用させていただきます。 お世話になりました。ありがとうございました。
Stayed 2 nights in Sep 2023

8/10 Good

Wai Ho

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good: great living and dining room! great for friends / big family great view, relax environment breakfast fine, with options to choose different meals Bad: housekeeping at evening time, we found it very embarass to let workers in when we finish whole day ski outside public onsen changing room with large piece of transparent glass able to see through hotel main entrance, the blinds are there but you cannot figure how it could work no dining option, there is only 1 restaurant and price not cheap, fair food quality vending machine offers limited variety of drinks / food. No beers / alcoholic drinks
Stayed 5 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

長期滞在型コンドミニアム

コンドミニアム形式なので大型冷蔵庫や洗濯機まで有り、長期滞在でスキーを楽しむには最適です。ただし近くにコンビニやスーパーマーケットはないので、小樽や余市で車で行って買いこむ必要があります。部屋は広く欧米人仕様なのでベッドも広く快適です。温泉はやや狭いので我々は室内のバスタブを使用しました。お湯もふんだんに出て問題ありません。レストランは、値段は高いですが味は結構良いです。日本人には朝夕共にボリュームもたっぷりでした。
Stayed 2 nights in Feb 2023

8/10 Good

Genichi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Tomohiro

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
GWにたまたま、外からキッズスペースに気づいた息子に行きたいとせがまれ、飛び込みで宿泊しました。 たまたま日本人スタッフがおり、対応してもらう事ができ、無事宿泊できました。 施設は温泉もあり、部屋は靴を脱いで入れて、きれいで、くつろげます。 レストランはクローズで隣のトリビュートでの朝食対応でした。 トリビュートとは連携を取れるようです。 たまたま日本人スタッフが居たので、滞在自体は問題ありませんでしたが、居なかった場合は宿泊も難しかったと思います。 金額と時期を選ぶと思うが、個人的には大満足の宿泊となりました。 キロロリゾートでステイするなら、YU KIROROにまた泊まりたいですが、価格とのバランスにもよると思います。 キッズスペースは清潔で幼児が遊ぶには最高でしたし、お風呂もそこまで広くはないけど、露天風呂もあり、良かったです。
Stayed 1 night in Apr 2021

8/10 Good

kanoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020