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Hotel Mahoroba

3.5 star property

Choose dates to view prices

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
65 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido, 059-0551
  • Jigokudani
    ‪6 min walk‬
  • Noboribetsu Bear Park
    ‪12 min walk‬
  • River Oyunuma Natural Footbath
    ‪16 min walk‬

Room options

Suite Room with Private Bath "MUKUGE", Non Smoking

  • 689 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Japanese Style Twin Room, Non Smoking (No Single Use)

7.0 out of 10
Good
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite Room with Private Bath "KAEDE", Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

Suite Room with Private Bath "NIRE", Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 689 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

Japanese Western Non-Smoking (2-4 pax)

  • 517 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Suite Room with Private Bath "ENJYU", Non Smoking

  • 689 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Connecting Room Non-Smoking(2-6 pax)

  • 732 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

Suite Room with Private Bath "KUNUGI", Non Smoking

8.0 out of 10
Very good
(1 review)
  • 689 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Japanese Style Room (10Tatami), Non Smoking (No Single Use)

9.0 out of 10
Wonderful
(28 reviews)
  • 366 sq ft
  • Sleeps 5
  • 4 Twin Futons

Suite Room with Private Bath "NARA", Non Smoking

  • 689 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Standard Twin Room, Non Smoking (No Single Use)

7.8 out of 10
Good
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Japanese-Style Room (10 Tatami) -Non-Smoking

  • Sleeps 5
  • 5 Twin Futons

Japanese Western Style Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Connection Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Western Style Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Japanese Twin Room

  • Sleeps 2
  • 2 Twin Beds

Suite Room With Private Bath "Mukuge", Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Suite Room With Private Bath "Enjyu", Non Smoking

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

Suite Room With Private Bath "Kaede", Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite Room With Private Bath "Nire", Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Suite Room With Private Bath "Kunugi", Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Suite Room With Private Bath "Nara", Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

About this property

Hotel Mahoroba

3.5-star ryokan in Noboribetsuonsencho
This ryokan features a nightclub, a sauna, and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk, and an arcade/game room.
Hotel Mahoroba offers 398 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Noboribetsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the ryokan include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
In addition to hot springs, Hotel Mahoroba features a hot tub and a sauna. Public areas are equipped with complimentary wireless Internet access. This hot springs ryokan also offers a nightclub, a vending machine, and an arcade/game room. Complimentary self parking is available on site.
Restaurant Liberty - This buffet restaurant serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Free self parking on site

Restaurants on site

  • Restaurant Liberty

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Nightclub
  • Sauna

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property does not accept single-occupancy bookings.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mahoroba
Hotel Mahoroba Noboribetsu
Mahoroba Hotel
Mahoroba Noboribetsu
Hotel Mahoroba Noboribetsu, Hokkaido
Mahoroba Hotel Noboribetsu
Mahoroba
Hotel Mahoroba Noboribetsu

Hotel Mahoroba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1004 reviews
Rating 8 - Good. 374 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Grace, PALISADE PARK

The room was too small and uncomfortable. other people make reservations for a bigger room. And There were too many people in the restaurant and it was uncomfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Parichart, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Aura Gesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to rest and recharge. It almost feels like you were in a Spirited Away movie. One thing I noted which I hope will be addressed, there is a strong sulfuric smell at level 8 (other levels were okay smell wise), it also does not smell like Sulfur when you open the windows, so the smell is not from outside. Our first night there, I feel like suffocating. Succeeding nights were okay, so unsure what that is.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths (onsen) at this hotel were outstanding. There was a huge variety, including waterslides. Breakfast was good, as well. We were able to park our car here and then walk over to the "hells" (jigoku). We would gladly stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

SANGKYUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Wong

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We checked it on the 19th Mar into a japanese tatami room 525, everything went well and we were thoroughly enjoying ourselves in the hotel. Until me and my kids came back from onsen and saw my wife backing up into a corner because of a COCKROACH. I killed it and went down to inform the desk wanting to ask for a change of room, but being one japanese and one foreigner, I left it as it is as I thought the conversation was going nowhere. If there's a cockroach, generally means there's an infestation somewhere in the room. The room needed a general cleaning.
Stayed 1 night in Mar 2025

10/10 Excellent

jacelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Food not so nice
Stayed 1 night in Jan 2025

8/10 Good

She Chyi

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a pleasant stay. Hell Valley and the Bear Park within walking distance. The buffet dinner is just average.
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near attractions. Good dining experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hot springs and comfortable rooms!
Stayed 1 night in Feb 2025

10/10 Excellent

Chee Liang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money as we have booked the price included half board. It is also conveniently located 5 minutes walk from the bus terminal.
Stayed 1 night in Jan 2025

8/10 Good

Boris

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great onsen

Great hotel with a fantastic onsen. Lots of common area to relax. Great dinner buffet. Breakfast was good but not as great as dinner. Friendly staff. Good location within the area.
Stayed 1 night in Jan 2025

10/10 Excellent

Wenqing

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the staffs are exceptional. We booked a traditional Japanese room with futon beds and the beds were prepared by the hotel staffs. The room feels a bit old but very comfy and clean. Both buffet dinner and breakfast were included and not to mention the great onsen. The view from the outdoor onsen on level B2 after snow completely fullfilled your expectations. We will definitely return to this venue in future.
Stayed 1 night in Jan 2025

10/10 Excellent

Weng, La Canada flintridge

Stayed 1 night in Jan 2025

10/10 Excellent

Shih Shih

Stayed 2 nights in Dec 2024

6/10 Okay

Kevin, Minneapolis

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Typical large hotel catered to the tourist groups; clean and well maintained. However the buffet dinner and breakfast have very limited menu and the quality is below average…
Stayed 1 night in Dec 2024

10/10 Excellent

Pill Geun, Port Moody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

8/10 Good

Chan Moon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decently priced hotel for a night stay with dinner included. However, the dinner buffet & breakfast standards seems to have detiorated post covid as the spread & food choices was a lot better previously
Stayed 2 nights in Dec 2024

10/10 Excellent

JING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had relax and comfortable 2 nights stay and really enjoyed the onsen. Breakfast and dinner are buffet style with nice seafood. The hotel is only 2 minutes walking from the Noboribetsu Onsen bus terminal which is handy especially when it is snowing.
Stayed 2 nights in Dec 2024

10/10 Excellent

leonard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their Onsen is marvellous and location is near to places of attraction
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

ANNIE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast varieties not as many as expected, such as juice, coffee not much choices. Onsen is great though.
Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen available are amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Siya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was spacious and picturesque. Buffet was tasty too. Great value for the entire package.
Stayed 1 night in Nov 2024