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Noboribetsu Grand Hotel

3.5 star property

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Photo gallery for Noboribetsu Grand Hotel

Hot springs
Lobby
Hot springs
Hot springs
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$223
Dec 19 - Dec 20

Explore the area

View in a map
Noboribetsu Onsen 154, Noboribetsu, Hokkaido, 059-0551
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jigokudani
    ‪9 min walk‬
  • Place, Noboribetsu Bear Park
    ‪12 min walk‬

Room options

View all photos for Japanese Style Room 10 Mats

Miscellaneous

Japanese Style Room 10 Mats

  • Sleeps 5

View all photos for Western Style Room with Open-air Bath

In-room safe, free WiFi, bed sheets

Western Style Room with Open-air Bath

  • Sleeps 2

View all photos for Superior Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 514 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Suite, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 779 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 514 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Room with Open-air Bath

Spa

Japanese Style Room with Open-air Bath

  • Sleeps 4

View all photos for Western Style Twin Room

In-room safe, free WiFi, bed sheets

Western Style Twin Room

  • Sleeps 2

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Special Room

Miscellaneous

Japanese Style Special Room

  • Sleeps 5

View all photos for Japanese Style Room 15 or 16 Mats

Miscellaneous

Japanese Style Room 15 or 16 Mats

  • Sleeps 8

View all photos for Japanese Western Style Room

In-room safe, free WiFi, bed sheets

Japanese Western Style Room

  • Sleeps 4

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Western Style VIP Room

Miscellaneous

Western Style VIP Room

  • Sleeps 2

View all photos for Japanese Style VIP Room

Miscellaneous

Japanese Style VIP Room

  • Sleeps 5

View all photos for Traditional Room

Traditional Room | In-room safe, free WiFi, bed sheets

Traditional Room

9.2 out of 10
Wonderful
(11 reviews)
  • 366 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room With View Bath

In-room safe, free WiFi, bed sheets

Twin Room With View Bath

  • Sleeps 2

View all photos for Suite With View Bath

In-room safe, free WiFi, bed sheets

Suite With View Bath

  • Sleeps 2

View all photos for Superior Hollywood Twin

In-room safe, free WiFi, bed sheets

Superior Hollywood Twin

  • Sleeps 2

View all photos for Run Of House

In-room safe, free WiFi, bed sheets

Run Of House

  • Sleeps 8

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

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About this property

Noboribetsu Grand Hotel

3.5-star hotel in Noboribetsuonsencho
This hotel features a restaurant, a bar/lounge, and a sauna. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Noboribetsu Grand Hotel offers 241 air-conditioned accommodations with safes and complimentary bottled water. This Noboribetsu hotel provides complimentary wireless Internet access. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.
Noboribetsu Grand Hotel features hot springs and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This hot springs hotel also offers a vending machine, an arcade/game room, and laundry facilities.

Noboribetsu Grand Hotel has designated areas for smoking.

Matsumae - This restaurant specializes in Japanese cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • Matsumae

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 4400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 4400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu

Noboribetsu Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 589 reviews
Rating 8 - Good. 240 out of 589 reviews
Rating 6 - Okay. 56 out of 589 reviews
Rating 4 - Poor. 15 out of 589 reviews
Rating 2 - Terrible. 13 out of 589 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet Ho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

6/10 Okay

Phiroz

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Leigh Anne

Liked: Cleanliness, staff & service
Outdoor onsen very nice. Property needs some updating.
Stayed 3 nights in Aug 2025

6/10 Okay

Yi Ching

Stayed 2 nights in Aug 2025

6/10 Okay

Janelle

Traveled with family and small children
Liked: Amenities
The Japanese style room did feel old and not particularly clean, the bathroom smelled bad. Sulfur smell in the room was too strong from the hot springs. No one was very friendly and I just felt out of place staying here as an American. Buffet was just weird, not very good, and extremely overpriced. Onsen was an experience though.
Stayed 1 night in Jun 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice although a little dated.

Nice place with kind and helpful staff, although very limited English. The room and facilities are a little dated. Breakfast was expensive, but sumptuous, although a little tough for vegetarian westerners. Nice Onsen.
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The onsen was lovely and staff were very accommodating and kind. We were in a traditional room which had broken cabinets and in need of repair and renovation. There was only one coin laundry machine which is surprising for such a large hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return.
Stayed 1 night in Jun 2025

8/10 Good

Siang Kwang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in was fast & easy and the staff are friendly & helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Allegra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Alvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The onsen facility was superb. Staff service at the dining hall could be better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Beate, Bowling Green

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a pleasure to stay here. The public bath facilities are amazing, the room was impeccable and breakfast and dinner excellent.
Stayed 2 nights in May 2025

6/10 Okay

Quinn

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was pretty worn and the floor had several stains
Stayed 1 night in May 2025

8/10 Good

Yu

Stayed 4 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at 3 properties in 4 days. This one was the very best. Will come back again
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a room with a private bath. I liked that the bath is ready when you arrive. Felt very luxurious. The staff were very hospitable. The dinner buffet was interesting. Lots of variety.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, lots of buffet options. Clean with a great onsen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a wonderful onsen wooden tub. Very relaxing and large room. Beautiful winter scenery. Relaxing atmosphere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Easy access to different must-go places. The staff are extremely helpful and friendly. Except for the breakfast buffet which end at 9:30. When it says 9:30, it means that everyone needs to leave at that time. We were obviously not aware of that and kept working on what’s left in our plates when one man seemed like a manager came with a raised voice saying “Out, out!” Guess that’s the culture difference.
Stayed 1 night in Dec 2024

10/10 Excellent

yuchun

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

8/10 Good

Ting Long

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stop over with public/private bath facilities. Meals are extensive, a lot of options in their buffet for breakfast or dinner.
Stayed 1 night in Dec 2024

6/10 Okay

Kongrit

Stayed 1 night in Oct 2024