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Hotel Riu Palace Antillas - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Antillas - Adults Only - All Inclusive

Outdoor pool, sun loungers
Front of property - evening/night
Sundeck
View from property
Pillowtop beds, minibar, in-room safe, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
J E Irausquin Boulevard 77, Noord
  • Bubali Bird Sanctuary
    ‪1 min walk‬
  • Butterfly Farm
    ‪4 min walk‬
  • The Casino at Hilton Aruba
    ‪6 min walk‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite (E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite (E)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club, U)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, Superior, U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club, Superior, U)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club, U)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, Superior, B2C-US)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club, Superior, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | L |)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club | L |)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | L | Superior)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | L | Superior)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club | L | Superior)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | L | Superior)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (B2C-US)

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (U)

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (L)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Superior | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Ocean View (Elite Club | Superior | B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | Superior | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior | B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Superior | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (E)

  • 676 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms (E)

  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (E)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club | Superior | E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | Superior | E)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club | E)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (E)

  • 378 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club | Superior | C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | Superior | C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club | C)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 431 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Ocean View (C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (C)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Junior With Sea View

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite With Sea View

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior With Side Sea View

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Full Bed(s)

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About this property

Hotel Riu Palace Antillas - Adults Only - All Inclusive

4-star Noord property walkable to The Casino at Hilton Aruba
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Antillas - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Palace Antillas - Adults Only - All Inclusive offers 482 accommodations with minibars and safes. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Riu Palace Antillas - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Riu Palace Antillas - Adults Only - All Inclusive like an outdoor pool and a hot tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a fitness center, and a garden. Onsite self parking is complimentary.

Hotel Riu Palace Antillas - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Atlantis - This buffet restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Krystal - This fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required.
Rimini - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Malmok - This steakhouse serves dinner only. Reservations are required.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling excursions
Windsurfing

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atlantis
  • Krystal
  • Malmok
  • Rimini

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Personal motorized watercraft
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Westin Resort & Casino Aruba
Riu Palace Antillas All Inclusive Adult Palm Beach
Riu Antillas Inclusive Adult
Riu Palace Antillas Adult Palm Beach
Riu Palace Antillas Adult
Riu Palace Antillas All Inclusive Adult Noord
Riu Palace Antillas Adult Noord
Riu Antillas Inclusive Noord
Riu Palace Antillas All Inclusive Adult Only
Riu Palace Antillas Adults Only All Inclusive
Hotel Riu Palace Antillas - Adults Only - All Inclusive Noord

Hotel Riu Palace Antillas - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1177 reviews
Rating 8 - Good. 270 out of 1177 reviews
Rating 6 - Okay. 137 out of 1177 reviews
Rating 4 - Poor. 49 out of 1177 reviews
Rating 2 - Terrible. 43 out of 1177 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of staff, so no waiting. First trip for my wife and I in over 4 years, so we picked a 4.5 star adults only resort. RIU Elite Class was expensive, but worth it in our opinion given the access to top shelf liquor and other amenities. We tried all of the specialty restaurants and the food was great at all. Unfortunately I got food poisoning at the Krystal fusion restaurant on our 4th night. My wife and I had the same main course and dessert, but the starters were different— I had the lobster steak tartar and cream filled smoked salmon. One of those did it to me as a few hours later I spent the night running between the bed and the bathroom. My wife was fine. I spent the next 36 hours in bed and 2 more days to fully recover, which unfortunately ruined the rest of my week long vacation. Next time I’ll learn not to trust near-raw seafood in a hot country.
Stayed 7 nights in Nov 2024

8/10 Good

Rohan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food menu you can be improved. It’s the same thing for dinner every day. No change at all.
Stayed 3 nights in Nov 2024

6/10 Okay

Arabia

Traveled with group
Liked: Staff & service
This is a good three star all inclusive resort. Cleanliness, food options, and resort activities can be improved.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Kadian Kimoy

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Liza

Stayed 5 nights in Nov 2024

8/10 Good

Adrian, Williamsville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is perfectly placed on the beach. Lots to do on the resort with additional things to do within walking distance of the resort. Beach and pool were great.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ciara

Stayed 5 nights in Oct 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally nice and helpful. The Steakhouse and Krystal restaurant were very good dining choices but the buffets were very good as well. They had a coffee and tea room with desserts and every night a different alcoholic drink choice in the lobby. One night they smoked your bourbon and the next night was a rum night. You had a list of drinks at the martini bar including a chocolate martini which was very enjoyable as well as others. We enjoyed daily stretch and aerobic classes in the pool. Although they are building another hotel next door and it is under construction we didn't really hear much. The only issue was the rain not draining very quickly. We fell off a step while walking to the beach not realizing there was a drop. You couldn't see it. Unfortunately that is anywhere in Aruba when it rains heavily. We went mid November and have to expect some rain. We still loved the beautiful weather most of the time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Saban

Stayed 5 nights in Oct 2024

6/10 Okay

stephen

Traveled with partner
Overall I nice place to stay. We used the breakfast lunch buffets but chose to eat out at night. We had major issues with our key cards becoming deactivated numerous times on a daily basis.
Stayed 6 nights in Nov 2024

8/10 Good

Cheryl A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and always accommodating. Was not happy with the check in. They gave me the wrong room, then they gave me a room that was already taken. I walk in and thank god no one was in the room. They had all there stuff hanging in the closet and their pill were on the table. I had to go down to the desk for a 3rd time. It took 31/2 hours for me to get a room temperately only to move again in the morning to the room I actually book. It was a total night mare! The morning desk manager was very rude when I went to get my room in the morning on the 14th of November. But other than the check in and front fest all other staff at the hotel was very good.
Stayed 6 nights in Nov 2024

10/10 Excellent

Sandra

Stayed 9 nights in Oct 2024

10/10 Excellent

Robert E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff.
Stayed 7 nights in Nov 2024

6/10 Okay

Magdalena

Traveled with partner
Liked: Cleanliness, staff & service
Except for the Buffet which was excellent, the restaurants were understaffed, the food was not very good and the wait time was unacceptable. You cannot make a reservation, you have to wait on line for up to an hour because of limited seating. Only 2 seating per restaurant.
Stayed 7 nights in Nov 2024

6/10 Okay

Kristen

Traveled with family
No reservations for restaurants. Staff not friendly . Food average
Stayed 5 nights in Nov 2024

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Friendly staff. Very noisy which was no big deal except the housekeepers would stand in the hallway early morning and talk real loud waking us up. You can’t make reservations for the restaurants so it’s a pain standing in line hoping to get in.
Stayed 7 nights in Nov 2024

2/10 Terrible

marta urszula

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hospitality most from maids to bartenders.. food was a bit dissapointing but there were enough choices if you didn’t like something you could get something else.
Stayed 6 nights in Nov 2024

4/10 Poor

Sarah Jane

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Need to be allowed to make reservations. Need more restaurants for the amount of guests. First come first serve is BS. Restaurants were not at full capacity. Food selection was recycled daily. Staff was amazing but management only wants your money. No beach bar or music. Boring night life for adults only. Better all inclusive elsewhere.
Stayed 5 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort food and booze was great
Stayed 7 nights in Nov 2024

10/10 Excellent

James William, Cincinnati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Always polite. Made your stay special.
Stayed 7 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024