Norfolk Country Inn & Suites

2.0 star property

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Photo gallery for Norfolk Country Inn & Suites

Nightclub
View from property
Children's play area - outdoor
Bathroom sink
Executive Double Room (Pets Not Allowed) | Down comforters, pillowtop beds, individually decorated

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
$96
includes taxes & fees
Sep 26 - Sep 27

Explore the area

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1201 South 13th Street, Norfolk, NE, 68701
  • Sunset Plaza Mall
    ‪8 min walk‬
  • Norfolk Arts Center
    ‪3 min drive‬
  • AquaVenture
    ‪3 min drive‬

Room options

Executive Room, 1 King Bed (Pets Not Allowed)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room (Pets Not Allowed)

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

  • 2992 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 2992 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Norfolk Country Inn & Suites

Norfolk hotel with restaurant
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Norfolk Country Inn & Suites offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

37-inch LCD televisions come with premium satellite channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1496 square feet (139 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary. A total renovation of this property was completed in May 2017.

Norfolk Country Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Aroma Circuit - This fine-dining restaurant specializes in Indian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Karma Lounge - This sports bar serves lunch and dinner. A children's menu is available. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aroma Circuit
  • Karma Lounge

Things to do

  • Billiards/pool table
  • Bingo
  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Norfolk Country Inn
Country Inn Norfolk
Norfolk & Suites Norfolk
Norfolk Country Inn & Suites Hotel
Norfolk Country Inn & Suites Norfolk
Norfolk Country Inn & Suites Hotel Norfolk

Reviews

Norfolk Country Inn & Suites Reviews

6.4

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 185 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 214 out of 1002 reviews
Rating 4 - Poor. 175 out of 1002 reviews
Rating 2 - Terrible. 163 out of 1002 reviews

Reviews

4/10 Poor

Brian, El Dorado

Business traveler
Disliked: Cleanliness
Not maintained. Filthy. It's a motel, not a hotel.
Stayed 4 nights in Jun 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They're advertised a Cafe/bar lounge. There wasn't one.it was closed down.the room smelled of mold,&the Air conditioner & filter was discussitngly Filthy.I had to clean it.No regular coffee,all decaf.hand Soap Was used and put back in package. And the pillows were absolute horrible big and bulky. When I went to have breakfast,I got yelled at and was told that breakfast was over an hour ago!! even though they still had food out on the counter & in the warmers. I turned in my key And informed them of the situation in the room and Told her if their breakfast was over an hour ago. They shouldn't have it out! ..I wasn't compensated in any way. After I told her about the room then she said I could go have some breakfast, I said no thank you.! The Out side walkway to my room was filthy. And smelled like pee. I do not recommend this place 😕
Stayed 1 night in Jun 2025

6/10 Okay

Cleo

Stayed 1 night in Jun 2025

4/10 Poor

E Cleo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms really need to be renovated, but at the very least they need a thorough CLEANING.
Stayed 1 night in Jun 2025

10/10 Excellent

Jama, Bassett

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was friendly. Property is clean. But everything is a bit old.
Stayed 1 night in Jun 2025

10/10 Excellent

Annette, Bullhead City

Liked: Cleanliness, staff & service
Disliked: Amenities
I like the hotel but it is unkempt and they had to move me because the bathroom was very dirty
Stayed 1 night in May 2025

6/10 Okay

Rob

Stayed 1 night in Jun 2025

4/10 Poor

Tandy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old smelled bad
Stayed 1 night in Jun 2025

6/10 Okay

Daniel

Disliked: Property conditions & facilities
Just dated
Stayed 1 night in Jun 2025

6/10 Okay

Rodney

Stayed 2 nights in Mar 2025

6/10 Okay

Rodney

Traveled with family
Liked: Staff & service
The hotel is very dated and the air conditioner in our room was so loud every time it turned on or off I thought somebody was coming into the room and I could barely sleep
Stayed 1 night in Jun 2025

10/10 Excellent

Rock

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I only think that if the updated the comforters to something thicker and new carpets throughout the whole hotel. It would be even awesome to stay. The rooms are spacious and clean. The bathroom is actually updated and nice. We had a few knicks on the ridge of the tub. A piece was laying on top of. Someone must've dropped something hard or metal on it. For that to happen to a porcelain tub. Besides that. WE LOVED THE METAL FRAMED DOORS AND THE AMOUNT OF LIGHTING OUTSIDE OF THE ROOMS!!!!! Security wasn't an issue either because of this.
Stayed 2 nights in Jun 2025

6/10 Okay

Jacob

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It stunk. There was running water and electricity.
Stayed 1 night in Jun 2025

10/10 Excellent

Bradley, Maize

Traveled with group
Liked: Cleanliness, staff & service
It’s an old property but ok for the money.
Stayed 1 night in Jun 2025

2/10 Terrible

KENNETH

Paid for two rooms only had one
Stayed 1 night in May 2025

6/10 Okay

Judith

Traveled with family
Didn’t like that room was serviced (fresh linens, towels, trash removal) only after 3 night stay. Never have had to dispose of trash myself any place else before. On the plus side, staff was very friendly, courteous and helpful.
Stayed 3 nights in May 2025

8/10 Good

Arlen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly.
Stayed 2 nights in May 2025

10/10 Excellent

English

Stayed 3 nights in Apr 2025

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

David

Traveled with family
Room very dirty. Carpet isn’t as good as I have in my garage. No coffee for the coffee pot. Light didn’t work. You advertise thick comforter but was lighter than kitchen curtains. Terrible stay. If I thought it would be given I’d ask for a refund. Never again.
Stayed 1 night in May 2025

2/10 Terrible

luther

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ratty looking ,smelly,old looking.Felt like I was misrepresented.Awfull.Coulnt stay.I changed hotels.
Stayed 1 night in May 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Amenities
NA
Stayed 1 night in May 2025

4/10 Poor

Abby

Disliked: Staff & service, property conditions & facilities
#1 concern — the front desk mentioned the owner watching me IN my room.
Stayed 1 night in May 2025

2/10 Terrible

Jeri

Stayed 1 night in May 2025