Norfolk Country Inn & Suites

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Norfolk Country Inn & Suites

Serves lunch, dinner, and happy hour
Lunch and dinner served, Indian cuisine
Serves lunch, dinner, and happy hour
Lobby
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
1201 South 13th Street, Norfolk, NE, 68701
  • AquaVenture
    3 min drive
  • Norfolk Arts Center
    3 min drive
  • Raising Cane's Chicken Fingers
    1 min walk
  • Norfolk, NE (OFK-Karl Stefan Memorial)
    4 min drive

Room options

Executive Room, 1 King Bed (Pets Not Allowed)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room (Pets Not Allowed)

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

  • 2992 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 2992 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Norfolk Country Inn & Suites

Norfolk hotel with restaurant
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Norfolk Country Inn & Suites offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

37-inch LCD televisions come with premium satellite channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1496 square feet (139 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary. A total renovation of this property was completed in May 2017.

Norfolk Country Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Aroma Circuit - This fine-dining restaurant specializes in Indian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Karma Lounge - This sports bar serves lunch and dinner. A children's menu is available. Happy hour is offered. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aroma Circuit
  • Karma Lounge

Things to do

  • Billiards/pool table
  • Bingo
  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Norfolk Country Inn
Country Inn Norfolk
Norfolk & Suites Norfolk
Norfolk Country Inn & Suites Hotel
Norfolk Country Inn & Suites Norfolk
Norfolk Country Inn & Suites Hotel Norfolk

Norfolk Country Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 165 out of 974 reviews" "
Rating 8 - Good. 266 out of 974 reviews" "
Rating 6 - Okay. 216 out of 974 reviews" "
Rating 4 - Poor. 179 out of 974 reviews" "
Rating 2 - Terrible. 148 out of 974 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yulia, Norfolk

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 1 night in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was seamless. The room was clean. Good place to stay. Just little dated
Stayed 1 night in Sep 2024

8/10 Good

Andy Man

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carrie

Stayed 2 nights in Sep 2024

4/10 Poor

Ernest

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet was filthy. The room stunk like mildew and mold. Wall paper falling off the walls.
Stayed 1 night in Sep 2024

4/10 Poor

Joseph P

Disliked: Property conditions & facilities
Smelly rooms. Worn mattress and sheets.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carrie

Stayed 5 nights in Aug 2024

8/10 Good

Yulia, Norfolk

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Cheap.... room had stains in carpet, there were dirty underwear still underneath the bed from a prior occupant.
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Carah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not awesome
We only stayed one of the two nights. We probably wouldn't have stayed the first night but it was extremely late when we arrived. The floors and light fixtures were disgusting and the sheets were still wet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoffrey

Stayed 2 nights in Aug 2024

4/10 Poor

Kathy

Disliked: Cleanliness, property conditions & facilities
The hotel was very run down and didn't look anything like the photos on the website. Very misleading and I was surprised that Hotels.com included it on their website. The TV in the room didn't work, the area outside of the motel was in bad shape, and the inside courtyard was barren and bleak. The staff was nice, but the place is more like a homeless motel.
Stayed 1 night in Aug 2024

2/10 Terrible

LINDA, Omaha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room- bed is disarray. Was given a 2 nd room and pillows were on the floor and covers all messed up. Was given a 3rd room and during the night someone came in to the room thinking it was their room. Apparently keys were given to them as well. Could have been a very dangerous situation!!!! I will not be going back there again!!! I believe a refund of some sort is in order!!!!
Stayed 1 night in Aug 2024

8/10 Good

keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was run down and awful si we requested another which was nice
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities
It was a ok stay
Stayed 3 nights in Aug 2024

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Staff & service
It was okay for the price.
Stayed 1 night in Aug 2024

2/10 Terrible

Francisco

Business traveler
Disliked: Cleanliness
No cleaning
Stayed 5 nights in Aug 2024

2/10 Terrible

Kiara

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Should be shut down
I was there with my kids less than 30 min. Walked right out the moment we walked in due to the room smelling like a dead body was in it.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shawn

Stayed 1 night in Jul 2024

8/10 Good

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamed, Madison

Liked: Cleanliness, staff & service
Nice food
Stayed 1 night in Jul 2024