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Norfolk Country Inn & Suites

2.0 star property

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Photo gallery for Norfolk Country Inn & Suites

Children's play area - outdoor
Executive Room, 1 King Bed (Pets Not Allowed) | Down comforters, pillowtop beds, individually decorated
View from property
Bathroom sink
Nightclub

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
$96
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
1201 South 13th Street, Norfolk, NE, 68701
  • Place, Sunset Plaza Mall
    ‪6 min walk‬
  • Place, Norfolk Arts Center
    ‪3 min drive‬
  • Place, City Square Park
    ‪3 min drive‬

Room options

View all photos for Executive Double Room (Pets Not Allowed)

Executive Double Room (Pets Not Allowed) | Down comforters, pillowtop beds, individually decorated

Executive Double Room (Pets Not Allowed)

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed (Pets Not Allowed)

Executive Room, 1 King Bed (Pets Not Allowed) | Down comforters, pillowtop beds, individually decorated

Executive Room, 1 King Bed (Pets Not Allowed)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Refrigerator & Microwave | Down comforters, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 2992 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Refrigerator & Microwave | Down comforters, pillowtop beds, individually decorated

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

  • 2992 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Norfolk Country Inn & Suites

Norfolk hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a computer station, and a picnic area.
Norfolk Country Inn & Suites offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature down comforters. 37-inch LCD televisions come with premium satellite channels.

Guests can make use of the in-room refrigerators and microwaves. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Onsite self parking is complimentary. A total renovation of this property was completed in May 2017.

Norfolk Country Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
Norfolk Country Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bingo
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 1:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Norfolk Country Inn
Country Inn Norfolk
Norfolk & Suites Norfolk
Norfolk Country Inn & Suites Hotel
Norfolk Country Inn & Suites Norfolk
Norfolk Country Inn & Suites Hotel Norfolk

Norfolk Country Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 185 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 215 out of 1001 reviews
Rating 4 - Poor. 171 out of 1001 reviews
Rating 2 - Terrible. 163 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Twila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Business traveler
Thought the available gaming was cool.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ease of check in. Breakfast menu same and limited amounts available
Stayed 2 nights in Aug 2025

2/10 Terrible

Tonia

Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Staff & service, room comfort
Hotel dated from photos 10 yrs ago
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Julia

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very uncomfortable I didn't stay but only 30 mins and left. I wasted 89.00
Stayed 1 night in Jul 2025

10/10 Excellent

Christine M

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were beautiful…bed was so comfortable. Shower had great pressure…Quiet. The grounds and outside are was rundown. But felt safe and comfortable.
Stayed 1 night in Jul 2025

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. We did not stay for our reservation. Our rooms were covered in mold. The fabrics and carpet were all damp. TVs didnt work.
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small issue. We specified 3 people, and it showed a sleeper couch; Or maybe I thought it showed that. But anyway, our grandson ended up sleeping on the floor and then in the chair. The A/C worked fine, and the bed was comfortable. The cable was a little confusing, but we did used it more as noise in the background.
Stayed 1 night in Jul 2025

8/10 Good

Cindy

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Initial room was not completely ready, however the staff was very helpful and let us pick a different (newer renovated) room. Breakfast was a plus!
Stayed 1 night in Jun 2025

6/10 Okay

Rosalyn

Traveled with family
Liked: Staff & service
The clerk was very friendly, the room looked to be clean, smelled like dial soap. Wall paper was peeling, carpet was very stained.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay

No pool. No tv. No wi-fi. 4 day stay had to go get towels. Wouldn’t eat the breakfast
Stayed 4 nights in Jul 2025

8/10 Good

Maxine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Laurie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
JUST DON'T!!! Everything was filthy. The white curtains were black, we found plume pits hidden in the corner and the bedding was dirty. The provided shampoo and lotion were previously used and the bathroom was dirty. Completely disappointed does not even come close to how we felt.
Stayed 2 nights in Jul 2025

6/10 Okay

Renee

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Was decent with exceptions of bathroom door handle broke,Tv doesnt work right and what ever else i had wrote down
Stayed 3 nights in Jul 2025

4/10 Poor

Kyle

Stayed 1 night in Jul 2025

6/10 Okay

Richard

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Madison

Liked: Staff & service
Disliked: Cleanliness
Check in went well. As i pulled up to my room there were Men sitting outside who had clearly been drinking. I had to walk past them to get to my room. They whistled and tried talking me. I thought i should be fine as i wasn’t planning on leaving my room. Sitting in my room you could hear them yelling, arguing, and then glass broke. There was trash around the bed. I didn’t stay the night in the room and left after 30 minutes. They offered a different room when i told the desk clerk what happened but i refused as i felt unsafe to stay there.
Stayed 1 night in Jul 2025

4/10 Poor

Marlyce

Traveled with family
Disliked: Staff & service, property conditions & facilities

It has seen better days

The rooms had coffee pots & cups but no coffee. The front desk said coffee was only available at the office. This was an inconvenience to have to dress & leave the room. One of my family members uses a walker & decided it wasn’t worth it. The TV/cable service was out or when intermittently available - the screen froze. Some channels listed were not available. The shower curtain was new & there were sufficient towels but in the grand scheme-not a place I would revisit. Property also needs updating.
Stayed 1 night in Jul 2025

2/10 Terrible

Nathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Live bedbugs in our room and the owner refused to give me a refund.
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hostess was nice, the room was clean, and the bed was comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Aaron

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our air conditioning was not working and when we called the front desk, they offered a desk top fan or to move us to a new room at 11 at night. My kid was already sleeping. Plus we had to ask for more pillows to which they brought towels instead. This was after I had to call back after 40 minutes to ask for them again, and they still got it wrong. Horrible place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access while driving. The basics covered. Aging facilities and everything works.
Stayed 1 night in Jun 2025