*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to an indoor pool, Norfolk Lodge & Suites, Ascend Hotel Collection provides a spa tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.
Norfolk Lodge & Suites, Ascend Hotel Collection is a smoke-free property.
- Picnic area
- Daily
- Coffee/tea in common areas
- Number of indoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Internet access in public areas - high speed
- 24-hour front desk
- Conference space
- Free breakfast
- Business center
- Billiards or pool table
- Meeting rooms
- Year Built - 2004
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Swimming pool
- RV, bus, truck parking
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Free buffet breakfast
- ATM/banking
- Number of restaurants - 2
- Concierge services
- Banquet hall
- Laundry facilities
- Vending machine
- Total number of rooms - 138
- Television in common areas
- 24-hour fitness facilities
- Internet access - wireless
- Number of floors - 3
- Number of buildings/towers - 1
- Garden
- Fireplace in lobby
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Laundry facilities
- Miniature golf on site
- Refrigerator
- Microwave
- Free cribs/infant beds
Room Amenities
Norfolk Lodge & Suites, Ascend Hotel Collection offers 138 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
- Air conditioning
- Room service (limited hours)
- Coffee/tea maker
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Desk
- High-speed internet access
- Free bottled water
- Microwave
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Internet access (complimentary)
- Shower/tub combination
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Mini-fridge
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height bed
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available on request
- Number of days between towel changes: 3
- Number of days between bed sheet changes: 3
Parking
Free self parking , RV, bus, truck parking
Internet
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Food & Drink
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Norfolk Lodge & Suites, Ascend Hotel Collection has 2 restaurants on site.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Pool hoist on site
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Volleyball on site
- Miniature golf on site
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 19
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for USD 20.0 per day.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Children stay free when occupying the parent or guardian's room, using existing bedding.
Contactless check-out is available.
Hotel Names
- Norfolk Suites
- Norfolk Lodge & Suites, Ascend Hotel Collection Hotel
- Norfolk Lodge Suites an Ascend Hotel Collection Member
- Norfolk Lodge & Suites, Ascend Hotel Collection Norfolk
- Norfolk Lodge & Suites, Ascend Hotel Collection Hotel Norfolk
Hotel Reviews
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