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Spark by Hilton Norfolk

2.0 star property

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Photo gallery for Spark by Hilton Norfolk

Exterior
Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, pillowtop beds, desk
Room, 2 Queen beds with Sofa Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, desk
Lobby
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
7940 SHORE DRIVE, Norfolk, VA, 23518
  • Joint Expeditionary Base Little Creek-Fort Story
    ‪3 min walk‬
  • Norfolk Premium Outlets
    ‪8 min drive‬
  • Norfolk Botanical Garden
    ‪9 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing) | Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Room, 1 Queen Bed

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen beds with Sofa Bed

Room, 2 Queen beds with Sofa Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Room, 2 Queen beds with Sofa Bed

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, (1001)
The price is $96
per night
$113 total
includes taxes & fees
May 15 - May 16
Best Western Plus Holiday Sands Inn & Suites

About this property

Spark by Hilton Norfolk

Norfolk hotel with free breakfast
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
Spark by Hilton Norfolk offers 70 air-conditioned accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with satellite channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and shopping on site. Onsite self parking is complimentary. A total renovation of this property was completed in December 2024.

Spark by Hilton Norfolk is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • Built in 1989
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Property Registration Number Yes

Property is also known as

Spark by Hilton Norfolk Hotel
Spark by Hilton Norfolk NORFOLK
Spark by Hilton Norfolk Hotel NORFOLK

Spark by Hilton Norfolk Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 66 reviews
Rating 8 - Good. 17 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was short but good. Service would have been an excellent if it had not been for the lady working the front desk for morning check out, the young lady who checked us in was very nice and professional but I had 2 encounters with the one lady that was rude the first time was before my initial checkin ;we arrived early due to driving all night so we stopped in to make sure we were at the correct hotel and check our reservation she didn’t let me ask anything she just rudely said you can’t check in now and I proceeded to tell her I just want to confirm my reservation she said check in is 4 come back then but when we came back to check in thankfully there was a nice young lady to check us in and tell us a little about Norfolk since we had never been there so other than that we had a great stay waiting on our cruise
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
I was sorely disappointed to learn that despite the claim on the website, a shuttle to the airport was not, in fact, available. I was also disappointed to learn that there was no designated area to exercise. Both of these facts will prevent me from booking here in the future.
Stayed 1 night in Apr 2025

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to stay again!

If I could have snuck the mattress out and into my car, I would’ve. It was that comfortable. The staff were super friendly and helpful, especially the young woman who was on the late evening shift. The breakfast is “continental”, but there were still plenty of options. There is a coffee station in the lobby, available 24/7. The room was immaculate, and the shower/tub combo was pristine. We’re already making plans to stay again. The only 2 negatives are that because they aren’t on the main street of town, there aren’t many food options. But, there are plenty one block over. The other thing is that you can’t turn left into the property-NOT THEIR FAULT. You just have to make a u-turn just a few buildings down. And you can’t beat the price!
Stayed 2 nights in Apr 2025

8/10 Good

Frederick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard, Huntsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new facility. Great and efficient staff
Stayed 1 night in Apr 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern and updated hotel. Friendly staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Krystal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC unfortunately didn’t work in the room during my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
A great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

8/10 Good

Amy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

2/10 Terrible

gail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pros Clean Close to Zoo, Botanical Gardens, Sentara Hospital Ok breakfast Cons No coffee or frig in room Rude Staff!!! You could tell they hated their jobs and resented guests. Ruined it for me. My score went from 5 to 1 because of staff's attitudes.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barrett, CLINTON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL STAFF WERE VERY FRIENDLY AND HELPFUL. FACILITY WAS VERY CLEAN, NEW, AND BRIGHT. CONSIDERING THE LOW PRICE OF THE ROOM, THE COMPLIMENTARY CONTINENTAL STYLE BRKFST AND COFFEE (SEEMINGLY ON TAP 24/7!) WAS GREAT. THERE WERE MULTIPLE RESTAURANTS IN WALKING DISTANCE AND A GROCERY STORE. I WAS TAKING CLASSES AT LITTLE CREEK NAVAL BASE. IF I AM BACK IN TOWN AGAIN IN THIS AREA I WOULD DEFINTIELY STAY HERE AGAIN. IT IS ALSO A REASONABLE DISTANCE FROM BEACH ACCESS LOCATIONS.
Stayed 6 nights in Apr 2025

10/10 Excellent

katiria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Heaven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, police sirens were a constant though. Area is the only downside
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic hotel worth considering

1 night stay on a quick trip through Norfolk. Hotel was clean, and staff was nice and professional. Our room (325) was huge. The beds were comfortable. We didn’t eat breakfast there but did look. All carb-laden and quick stuff…fruit, cereal, bagels, muffins. Overall a good stay and we would return if we were in the area again.
Stayed 1 night in Apr 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff
Stayed 1 night in Apr 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ice machine location

Ok. But, since they only had one ice machine on the 2nd floor, signs posted would have been nice indicating that. I was on third floor, no machine after walking entire corridor, elevator to first floor, was told ice was on the second floor. Elevator to second floor, got ice, elevator back to third floor. Also, it was raining when I arrived. NO access to front door due to design. Park on sides . Room and beds were nice and comfortable. Would stay again if and when in area.
Stayed 1 night in Apr 2025

10/10 Excellent

Anastasia

Good
Stayed 2 nights in Apr 2025

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free waters and cookies at check in. Very clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kendra, Norfolk

Great
Stayed 1 night in Apr 2025