Spark by Hilton Norfolk

2.0 star property

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Photo gallery for Spark by Hilton Norfolk

Exterior
Free daily continental breakfast
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Lobby
Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
7940 SHORE DRIVE, Norfolk, VA, 23518
  • Joint Expeditionary Base Little Creek-Fort Story
    ‪1 min walk‬
  • Norfolk Premium Outlets
    ‪8 min drive‬
  • Norfolk Botanical Garden
    ‪9 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪10 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen beds with Sofa Bed

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Spark by Hilton Norfolk

Norfolk hotel with free breakfast
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
Spark by Hilton Norfolk offers 70 air-conditioned accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with satellite channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and shopping on site. Onsite self parking is complimentary. A total renovation of this property was completed in December 2024.

Spark by Hilton Norfolk is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • Built in 1989
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Property Registration Number Yes

Property is also known as

Spark by Hilton Norfolk Hotel
Spark by Hilton Norfolk NORFOLK
Spark by Hilton Norfolk Hotel NORFOLK

Spark by Hilton Norfolk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 93 reviews
Rating 8 - Good. 25 out of 93 reviews
Rating 6 - Okay. 6 out of 93 reviews
Rating 4 - Poor. 3 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Tawnia

Liked: Cleanliness, room comfort

Just Ok..Not sure I would return

The room was very clean, with a nice TV and charging stations for phones which was helpful. Those were the pros. The only pros. Cons..the mini fridge barely kept our drinks cool. They were just above room temperature after being in the fridge the entire 2 nights of our stay. The hotel has 3 floors and there is only 1 microwave in the lobby to accommodate the entire hotel. The furniture in the room is setup to accommodate a microwave, they should strongly consider adding them to the rooms. The walls are paper thin. You hear EVERY SINGLE THING happeneing in hallway and the room next to yours. The hallway noise was loud and clear that it woke my fiance from his sleep. Our 1st night at the hotel the fire alarm went off well after midnight and startled us awake. We went downstairs to make sure there was no actual fire. The overnight Front Desk Clerk was borderline rude. We asked if everything was ok she shrugged and said "I don't know". The lights were still flashing all over the hotel. We asked if we should remain stay downstairs until the issue was resolved and she said "that's up to you, I can't tell you what to do. Probably just somebody smoking in a room". Since this a no smoking allowed hotel I would hope not. In any event I would hope that the staff would show a little more concern when a paying guest is concerned about a fire alarm going off in the middle of the night. Not a great overall experience. Not sure I would return without improvements.
Stayed 2 nights in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff person was friendly and helpful. The rooms are small but tidy and comfortable.
Stayed 1 night in May 2025

6/10 Okay

Eli

Liked: Cleanliness
Disliked: Staff & service
The day desk clerk was sullen and seemed to be annoyed that she had to work on your behalf. The night clerk, Patricia, was her exact opposite: a genuinely nice person. Spend a little more money on front of house staff!
Stayed 1 night in May 2025

8/10 Good

Shannon

Liked: Staff & service, property conditions & facilities, room comfort
My stay was nice. Everything was great. The only thing
Stayed 3 nights in May 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and helpful
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, quiet and clean. Very basic. Nice to have a simple breakfast included. Needs thinner blankets so that we don’t have to crank the a/c on a mild day just to be comfy. Good price.
Stayed 1 night in May 2025

10/10 Excellent

Earline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for daughter college graduation
Stayed 1 night in May 2025

8/10 Good

Dojn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was close to the airport an convenient for overnight stays. 24 hour access to coffee, tea and hot water.
Stayed 1 night in May 2025

8/10 Good

Martha Parra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and update room with apps in the tv'
Stayed 1 night in May 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Nayeli at the front desk was very pleasant and helpful. If I’m ever in the area again, I’ll likely stay here.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family stayed overnight. Good price and large clean room.
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable stay

Comfortable stay, the beds were very comfortable and pillows nice and fluffy. Towels were thick better than most higher end hotels I’ve been to. My only observations was that there wasn’t a coffee maker or microwave. I kind of feel that should be standard in all hotels / motels. Would have been nice if the TV was a smart TV.
Stayed 2 nights in May 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our stay at Spark.
Stayed 1 night in May 2025

10/10 Excellent

Willow

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel were very friendly and accommodating
Stayed 7 nights in Apr 2025

4/10 Poor

Gabriel

Liked: Property conditions & facilities
👍
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent for the price. Customer service when checking in was outstanding!
Stayed 3 nights in Apr 2025

6/10 Okay

Michelle

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s basically just a room, zero amenities. Talk about a noisy hotel! We were woken up so many times throughout the night by people yelling, running, fighting, slamming the exit door, just awful. I also alerted the front desk that the rear door did not lock and this was a safety issue but it was never remedied. The room was large and clean other than some mold on the bottom of my shower curtain they missed and the conditioner being empty, I can live with those issues as long as there are no bugs.
Stayed 2 nights in May 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how new and clean everything feels and smells great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Gail, Niles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks brand spanking new. My compliments to the cleaning staff..it was nearly immaculate. Great location & great value.
Stayed 2 nights in May 2025

10/10 Excellent

Muffet

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personnel were very nice and extremely helpful. She even printed us a list of restaurants that were close.
Stayed 1 night in May 2025

10/10 Excellent

Mekhi

Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was short but good. Service would have been an excellent if it had not been for the lady working the front desk for morning check out, the young lady who checked us in was very nice and professional but I had 2 encounters with the one lady that was rude the first time was before my initial checkin ;we arrived early due to driving all night so we stopped in to make sure we were at the correct hotel and check our reservation she didn’t let me ask anything she just rudely said you can’t check in now and I proceeded to tell her I just want to confirm my reservation she said check in is 4 come back then but when we came back to check in thankfully there was a nice young lady to check us in and tell us a little about Norfolk since we had never been there so other than that we had a great stay waiting on our cruise
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
I was sorely disappointed to learn that despite the claim on the website, a shuttle to the airport was not, in fact, available. I was also disappointed to learn that there was no designated area to exercise. Both of these facts will prevent me from booking here in the future.
Stayed 1 night in Apr 2025