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Comfort Inn & Suites Chesapeake - Portsmouth

2.5 star property

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Photo gallery for Comfort Inn & Suites Chesapeake - Portsmouth

In-room safe, individually decorated, individually furnished, desk
Front of property - evening/night
Free daily buffet breakfast
Indoor pool
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included
$87
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
3355 S Military Hwy, Chesapeake, VA, 23323
  • Place, Deep Creek Plaza Shopping Center
    ‪2 min walk‬
  • Place, Major Hillard Library
    ‪11 min walk‬
  • Place, Camelot Park
    ‪12 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Chesapeake - Portsmouth

Chesapeake hotel with indoor pool
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Comfort Inn & Suites Chesapeake - Portsmouth offers 72 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Inn & Suites Chesapeake - Portsmouth features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Comfort Inn & Suites Chesapeake - Portsmouth is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Destination fee: USD 6.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Chesapeake
Comfort Inn Chesapeake
Comfort Inn Suites Chesapeake
Comfort Inn Suites Chesapeake Portsmouth
Comfort Inn & Suites Chesapeake - Portsmouth Hotel
Comfort Inn & Suites Chesapeake - Portsmouth Chesapeake
Comfort Inn & Suites Chesapeake - Portsmouth Hotel Chesapeake

Comfort Inn & Suites Chesapeake - Portsmouth Reviews

Reviews

6.4
Rating 10 - Excellent. 201 out of 937 reviews
Rating 8 - Good. 234 out of 937 reviews
Rating 6 - Okay. 171 out of 937 reviews
Rating 4 - Poor. 143 out of 937 reviews
Rating 2 - Terrible. 188 out of 937 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

BAD STAY

The first night was good. The coffee & breakfast was good. The coffee great. The next night however was a night in hell. The people next to us was screaming and yelling and kids running in the hall was after 10pm. The phone in the room wasn't working for us to call and tell someone, so we had to go down stairs and let them know. It stopped for a while then started again about 11:30. and nothing was done. We left at 6am.
Stayed 2 nights in Aug 2025

4/10 Poor

Debra

Stayed 2 nights in Aug 2025

10/10 Excellent

iris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Liana

Stayed 3 nights in Aug 2025

2/10 Terrible

Wanda

Stayed 1 night in Jul 2025

4/10 Poor

DENISE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast provided was decent and the clerk at the desk in the morning was great. The mold in the air conditioner for our room was horrible and made me ill. There was mold in the coffee pot reservoir as well. The couch was stained as well as the carpet. The hotel is not being kept up with maintenance.
Stayed 5 nights in Jul 2025

10/10 Excellent

Martin

Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Staff & service
Seems a little run down. Staff mentioned an ant problem for rooms on the first floor.
Stayed 1 night in Aug 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Beverly

Traveled with family
Liked: Staff & service, property conditions & facilities
Building was good shape.Area around hotel was run down.
Stayed 1 night in Jul 2025

2/10 Terrible

Dale

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
awful
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close Call

This hotel was nothing like expected from photos online! The area was extremely dilapidated, the hotel outside looked unkept and falling apart. Upon getting our children out of the vehicle, my husband and I witnessed, what we can only assume was a drug deal. Then said persons appeared to be “casing” our vehicle, while my husband was in it! After moving our vehicle the same person with some friends appeared to be “casing” our vehicle again. We felt completely unsafe and needed to get our babies out of there immediately! The manager refused to provide a refund for our room because we had “checked in,” even though we were only there for all of 10 minutes. I’m not typically one to be overly dramatic but this situation was terrible!
Stayed 1 night in Jul 2025

4/10 Poor

Patrick

Business traveler
Disliked: Property conditions & facilities

Disappointing stay at the Comfort Inn

The property has potential. The rooms are large, like really large. Bed was ok. But here is where it was disappointing. Room: Bathtub Caulk had black mold. The drain for the tub/shower was not working properly. Curtains had visible dark yellow stains, questionable stains on the sofa chair and the worse was the really strong marijuana smell in the room, especially as you walked in. Property: The gym is really unusable. There is a really really strong moldy smell. The pool, I don't think I would jump in that water.... If they put more effort in the property, has lots of potential.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Cristin

Liked: Staff & service
Disliked: Amenities
This looked like it used to be a decent hotel but it is falling into disrepair. The breakfast ran out of most of the food 15 minutes before the end of breakfast and they wouldn’t restock anything. There were bugs in the fold out couch, which was extremely uncomfortable. We also had to pay an extra $50 deposit with a service fee. I would not recommend staying here.
Stayed 1 night in Jul 2025

6/10 Okay

Nancy

Traveled with family
Disliked: Cleanliness
Room was ok, but the property felt unsecure. We parked near the back door which was propped open because the key access wasn't working. We vacated our handicapped parking spot because there was a large pile of dog feces and soggy dog food that looked like it had been there quite some time. The smell was unpleasant. A couple people were sitting on folding chairs smoking right outside the propped door. Once inside, the room was fine. Beds were fairly comfortable, and the bathroom was clean. Other than a faulty shower curtain, everything worked fine. Breakfast was average for this kind of hotel - carbs and sugar (make your own waffles or grab a muffin) with some instant eggs and a basket of mealy apples. Workable for a 12-hour stay but we were glad to get on our way.
Stayed 1 night in Jul 2025

6/10 Okay

Kathy

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Joleen

Liked: Amenities
Great stay. Nice quiet location.
Stayed 2 nights in Jul 2025

4/10 Poor

Crystal R

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The over bearing smell of weed and dirty premises.
Stayed 1 night in Jun 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
The grounds were dirty and messy. All the water features were not working and were filled with hard stains. My room smelled of mold, which made me wash all my clothes. I brought with me to get the smell out. There was mold in the bathtub, and there were holes in the carpet. Lastly, the elevator was out of inspection for a month, and a posted sign from the city indicated this. The day I left, the elevator company came to repair it.
Stayed 3 nights in Jun 2025

2/10 Terrible

Ursula

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Jered

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. The entire hotel is filthy and poorly maintained. In the common areas, thick layers of dust on the coffee and juice machines. Flies were IN the bread box. None of the water features in the lobby were functional. Elevator did not have a passing inspection notice posted. Light fixtures falling of the wall in the pool area. Pool was cloudy - water chemical balance was questionable. Carpet was soiled all throughout the hotel. In my room, mold/mildew was all over the calking. Hair dryer was broken. Refrigerator is wired to an on/off switch in the wall (presumably to save electricity cost). This resulted in a horrible smelling refrigerator which is practically ruined. All signs point to management which is cutting corners and not properly cleaning or maintaining the property. This has been my experience at most Comfort Inn locations - I will actively avoid them in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great price, decently clean and wonderful staff!
Stayed 2 nights in Jun 2025

4/10 Poor

raymond

Business traveler
Disliked: Cleanliness, staff & service, room comfort

No wifi

I was on a business trip they offered free wifi .but actually had no service was supposed to stay 3 day stayed only 1 .they said they would have it up and running and would call me when they did and it never happened .i lost a day of work remote absolutely awful
Stayed 3 nights in Jun 2025

6/10 Okay

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025