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Courtyard by Marriott Norfolk Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Exterior
View from property
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
520 Plume street, Norfolk, VA, 23510
  • Waterside District
    ‪5 min walk‬
  • Chrysler Hall
    ‪9 min walk‬
  • Norfolk Scope
    ‪11 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

8.0 out of 10
Very good
(15 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Front of property

Norfolk Waterside Marriott

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1004)
$325 nightly
The price was $405
The price is $325 total
includes taxes & fees
Norfolk Waterside Marriott

About this property

Courtyard by Marriott Norfolk Downtown

3-star hotel in Downtown Norfolk
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Courtyard by Marriott Norfolk Downtown provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Onsite parking is available (surcharge).

Courtyard by Marriott Norfolk Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Valet parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 465 out of 1007 reviews
Rating 8 - Good. 277 out of 1007 reviews
Rating 6 - Okay. 115 out of 1007 reviews
Rating 4 - Poor. 92 out of 1007 reviews
Rating 2 - Terrible. 58 out of 1007 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Room shows wear and tear, could use fixing up. Lobby was nice
Stayed 1 night in Apr 2025

6/10 Okay

Emma

Liked: Staff & service
Disliked: Property conditions & facilities
It was close to the venue we were going to so it was very walkable, the staff were nice, and the valet service was convenient. The place just needs renovating- it’s an old building. Our room had a weird, pungent smell that wouldn’t go away and the bedside charging outlets didn’t work.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Norfolk Friendly

The digital check in did not work. Bryan at the front desk was very friendly and helpful. Valet parking for $25 seems the best option. Clean room with lots of space.
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night, but it was quiet & made getting to my event a breeze.
Stayed 1 night in Apr 2025

10/10 Excellent

irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff,hotel great location.I got introduced to FRED-acronym for Free Ride Every Day.It brings you around downtown Norfolk .Super cool service.FRED came fast & we got a ride to USS Wisconsin/Nautilus museum.It’s near the hiotel, walkable but FRED made it convenient,didn’t have to take out the car from garage.Thanks to Barbara & all staff who told me about FRED. I wish all cities have this service.So Awesome. Only thing is I wish there’s more food selection for breakfast.I enjoyed my stay.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Overall decent

Overall it was decent. I was upset about the hot tub being out and the pool being freezing. Also, the balcony where the pool is locked is out and we had to go down 6 flights of steps and around to the parking garage.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacy, Spotsylvania

Business traveler
Liked: Amenities
Nice and clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Beulah, Pennsauken

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am pleased with the accommodations. The hotel is beautiful!
Stayed 1 night in Mar 2025

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and atmosphere
Stayed 1 night in Mar 2025

10/10 Excellent

wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room Nice area
Stayed 1 night in Mar 2025

8/10 Good

METE, RALEIGH

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Breon

Liked: Amenities
Friendly
Stayed 1 night in Feb 2025

4/10 Poor

Sandi

Disliked: Cleanliness, amenities, property conditions & facilities
First my room Had seemed halfway ready and location near electrical area and was awaken by noise. Food wanted at bistro not available consistently the days stayed . Did not feel special like at other Courtyard Marriot hotels .
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to.stay
Stayed 1 night in Mar 2025

8/10 Good

patrick, Goldvein

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Clean room! Walking distance to everything downtown
Stayed 1 night in Mar 2025

4/10 Poor

Danielle

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

carolyn

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room had insects in bathroom, carpeting needed cleaning.Was very disappointed.
Stayed 3 nights in Mar 2025

2/10 Terrible

Frank

Stayed 3 nights in Feb 2025

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about my stay was pleasurable. Staff was ao nice very professional. I will be back again!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got locked out of our room they finally got us in a room about 8:00 pm and then the next room had blood on the sheets and bed coverings, and the hotel refunded our money for 1nights stay and parking and now expedia customer service keeps hanging up on me about my refund
Stayed 2 nights in Feb 2025

2/10 Terrible

Tracey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For $500 plus our room was dirty, the carpet when you get off the elevator smelled and had old old stains. The furniture was dated. The worker at Starbucks seem like she didn’t want to work any day, not friendly at all. I will never stay at this hotel again.
Stayed 2 nights in Feb 2025

8/10 Good

Nazim

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were nice and friendly however the rooms are outdated and old. I didn’t get the room that I booked online. The parking is valet only and is across the street where you don’t have access to your vehicle. I would not stay here again!
Stayed 1 night in Mar 2025