Crowne Plaza Virginia Beach Town Center by IHG

3.5 star property

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Photo gallery for Crowne Plaza Virginia Beach Town Center by IHG

Premium bedding, in-room safe, desk, blackout drapes
Breakfast and dinner served
Point of interest
Ballroom
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Parking available
  • 24/7 front desk
$107
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
4453 Bonney Rd, Virginia Beach, VA, 23462
  • Place, Mount Trashmore Park
    ‪3 min walk‬
  • Place, Sandler Center for the Performing Arts
    ‪18 min walk‬
  • Place, Virginia Beach Central Library
    ‪20 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(57 reviews)
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Roll-in Shower (Communication, Mobility)

  • 702 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Mobility)

8.0 out of 10
Very good
(1 review)
  • 313 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)
  • 329 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed (Communication, Transfer Shower)

8.6 out of 10
Excellent
(10 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Crowne Plaza Virginia Beach Town Center by IHG

3.5-star hotel in Northwest
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center by IHG offers 148 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Crowne Plaza Virginia Beach Town Center by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Crowne Plaza Virginia Beach Town Center by IHG is a smoke-free property.

Full breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Kascades - This restaurant serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Kascades - This bar serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 4.93 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kascades
  • Kascades

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (12,000 square feet of space)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 4.93 per day
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel

Reviews

Crowne Plaza Virginia Beach Town Center by IHG Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 104 out of 178 reviews
Rating 8 - Good. 30 out of 178 reviews
Rating 6 - Okay. 26 out of 178 reviews
Rating 4 - Poor. 9 out of 178 reviews
Rating 2 - Terrible. 9 out of 178 reviews

Reviews

10/10 Excellent

Troy Lee Williams

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and respectful. Their customer service was very good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Darian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and spacious rooms. Great food and drinks! Staff was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 1 night in May 2025

6/10 Okay

Rosie

Traveled with family and small children
The property is extremely close to the highway and therefore there’s excessive noise at all times. Safety was a concern because of folks loitering in the parking lot and entrances. Also, the parking lot has low lighting. The A/C in the main lobby was very weak and non-existent in the elevators. The smell of weed was strong on the 5th floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Celia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would 100% stay here again. Beautiful inside, clean, and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibe definitely would book again
Stayed 2 nights in Jul 2025

10/10 Excellent

Tahji

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Ronald

Stayed 2 nights in Jul 2025

8/10 Good

Jewel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ambience is very good. Food could be better
Stayed 2 nights in Aug 2025

10/10 Excellent

Turi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay at again
Stayed 1 night in Aug 2025

10/10 Excellent

Tyron

Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have a great time. Nice place
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southern Hospitality at its best!

We were impressed with the warmth and hospitality with which we were greeted at the reception desk. Being visually impaired and weary from travel, I really wanted to check in early. I was so happy when the executive housekeeper offered to help and that she did! She had a room ready for me in record time.
Stayed 2 nights in Aug 2025

4/10 Poor

Nancy

Traveled with family
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and the rooms was so nice we ended up staying another night extra
Stayed 2 nights in Aug 2025

10/10 Excellent

Sydney

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Christopher

Traveled with family
Disliked: Property conditions & facilities
Not what i expected
Stayed 2 nights in Aug 2025

8/10 Good

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly made you feel welcome
Stayed 4 nights in Jul 2025

10/10 Excellent

James Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. The food at kascade restaurant was delicious downstairs. The staff were very polite and helpful. The beds are super comfortable. The entire establishment was clean.
Stayed 3 nights in Aug 2025

4/10 Poor

mercedes

Disliked: Cleanliness, staff & service
Besides the two housekeepers that came in to change our sheets. My stay was not okay. Due to the fact the staff gave me a dirty room that had not been serviced. When the manger was notified he basically stated that there was not much he could do due to the fact that there were no more rooms available. Not as much as a discount was given. Probably will not choose to stay again.
Stayed 1 night in Aug 2025

6/10 Okay

Sara

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It’s not bad but rooms are a bit questionable when it comes to cleanliness and the loud AC in the room as well. They also had sink water to drink in a dispenser that they just threw some lemons in it.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ethan

Stayed 4 nights in Jul 2025

8/10 Good

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and quiet. Beds were comfortable. Food was decent. Area is drivable to many things, but not a walkable place. Only complaint is I wanted to swim in the "heated" pool, and it was very cold and not heated at all when I got there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how the room was set up I do feel the rug could have been vacuumed and the pool wasn't all that clean but overall everything else was great
Stayed 1 night in Aug 2025