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Crowne Plaza Virginia Beach Town Center, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Virginia Beach Town Center, an IHG Hotel

Premium bedding, in-room safe, desk, blackout drapes
Indoor pool
Lobby sitting area
Exterior
BBQ/picnic area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Gym

Explore the area

Map
4453 Bonney Rd, Virginia Beach, VA, 23462
  • Virginia Beach Town Center
    18 min walk
  • Sandler Center for the Performing Arts
    20 min walk
  • Princess Anne Plaza Shopping Center
    4 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    13 min drive

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Microwave

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Microwave

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Transfer Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn Virginia Beach Town Center

Pool
Pet friendly
Parking included
Free WiFi
4.0 out of 5, Very Good, (1063)
The price is $122
per night
$144 total
includes taxes & fees
Dec 11 - Dec 12
Hilton Garden Inn Virginia Beach Town Center

About this property

Crowne Plaza Virginia Beach Town Center, an IHG Hotel

3.5-star hotel in Northwest
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center, an IHG Hotel offers 149 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Crowne Plaza Virginia Beach Town Center, an IHG Hotel features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Guests can use the indoor pool at a partner property. Onsite self parking is complimentary.

Crowne Plaza Virginia Beach Town Center, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Aqua Lounge - This lobby lounge serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Tines - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge
  • Tines

Things to do

  • 24-hour health club
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel

Crowne Plaza Virginia Beach Town Center, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 367 out of 1045 reviews" "
Rating 8 - Good. 260 out of 1045 reviews" "
Rating 6 - Okay. 190 out of 1045 reviews" "
Rating 4 - Poor. 113 out of 1045 reviews" "
Rating 2 - Terrible. 115 out of 1045 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Stayed 1 night in Aug 2024

8/10 Good

Claudette

Traveled with partner
Liked: Amenities
The property is under construction at the moment and as a result there are some slight changes which would be expected, but the suites are quite nice. The staff was very kind and accommodating throughout and we were comfortable. I have always loved this property for the convenience and comfort. The major renovation is going well. My only issue is that while everything is great, while there was a nice refrigerator there was no microwave in our suite. That will definitely send me to try another hotel if they are not added. Will look into it. If not replaced it’s a definite game changer.
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Liked: Staff & service, amenities, property conditions & facilities
The ratings are somewhat low only because of the renovations underway for the property upgrades. It is a bit confusing to figure out how to get to the new "lobby" to check in however, the upgrades look great so far!
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
I was happy, even with the construction down there!
Stayed 1 night in Aug 2024

10/10 Excellent

Deanna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean & up to date. Staff was nice & accommodations were great!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Na
Stayed 4 nights in Aug 2024

4/10 Poor

Kendra

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was nice and the staff were very friendly however it should have been indicated at the time of booking that the hotel was under renovation, I would have chosen something else for my anniversary.
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Stayed 2 nights in Jul 2024

8/10 Good

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

antoinette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

sean

Renovations suck, updated hallways & rooms are cool though.
Stayed 1 night in Jul 2024

10/10 Excellent

Antwan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms very well maintained. Staff very helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

Adrienne

Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on.
Stayed 1 night in Jul 2024

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice work
Stayed 2 nights in Jul 2024

8/10 Good

Jennifer

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
TLDR: Yes, they're under heavy construction which is not advertised anywhere and inconvenient. However, I would try them one more time post-construction to see what I think. Staff was excellent! Pros: - Staff was kind and helpful - Room was clean and modern, the shower had great water pressure - As an added amenity due to construction, they were offering a happy hour and complimentary breakfast Cons: - The elevator constantly smelled like weed - There were men always blocking the one entry door, smoking and cursing and the only other door that looked available had another man sitting in front if it with plastic bags; unsure if he was homeless or just loitering for over an hour - traveling as a single female this was off-putting and did not make me feel safe; in addition to the doors being propped open so anyone could walk in at any time did not add to the feeling of safety - I'm not sure who they consulted to contruct things, but the rooms seem to be designed with tall people/giants in mind. I'm 5'3" and the peephole in the door was not something I could see through, even standing on my tiptoes. Additionally, the magnified mirror in the bathroom was installed so high (at least 6" taller than me) on the wall, so that it was useless. - The deadbolt to my room would not engage unless I put all my weight up against the door and turned it as hard as I could. Between this and the peephole issue, and the lack of outdoor security, I did consider leaving and going elsewhere.
Stayed 1 night in Jul 2024

8/10 Good

samantha

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The room was clean and ready an hour before our original check in time. Would have liked to have know they were undergoing major construction prior to booking, but overall this was a pleasant experience.
Stayed 1 night in Jul 2024

8/10 Good

Lillian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Jul 2024

4/10 Poor

Marie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. EXPEDIA SHOULD REMOVE THIS HOTEL FROM THEIR LIST. This hotel is under a total reconstruction and we did not feel safe. Front desk was just nonchalant and unprofessional, but they were in a makeshift office room. The rest of the staff was very nice. The parking lot and entryway was dark with no lighting, dirty, cigarette butts, and the doors were unlocked providing NO security! Shame on this hotel!
Stayed 1 night in Jul 2024